case study factors influencing uk firms patenting activity

TITLE: RESEARCH ON FACTORS INFLUENCING CUSTOMER SATISFACTION – A CASE STUDY OF DANAPHA PHARMACEUTICAL COMPANY, VIETNAM

TITLE: RESEARCH ON FACTORS INFLUENCING CUSTOMER SATISFACTION – A CASE STUDY OF DANAPHA PHARMACEUTICAL COMPANY, VIETNAM

... Research purpose  To identify the key factors which influence customer satisfaction in pharmaceutical service-a case study at Danapha pharmaceutical company  This study also provide to company some ... market, Danapha also developed abroad market such as Russia, Ukraine, Cambodia, Laos… Research motive  Understanding what factors influencing customer satisfaction may be a good advantage for ... implication of result     I expect that four dimensions (factors) have significant effect on customer satisfaction in pharmaceutical sector The study success will be advantage to propose a simple...

Ngày tải lên: 18/04/2014, 16:24

29 964 1
Factors influencing job satisfaction of employees a case study of joint stock commercial bank for foreign trade of viet nam in ho chi minh city

Factors influencing job satisfaction of employees a case study of joint stock commercial bank for foreign trade of viet nam in ho chi minh city

... Chi Minh City is necessary In this background the present study entitled Factors Influencing Job Satisfaction of Employees: A Case Study of Joint Stock Commercial Bank for Foreign Trade of Vietnam ... you have given truly help me lot in progression and smoothness of the Case Study Without your teaching & guidance, this Case Study would not be completed Moreover, I want to thank the board of ... Research questions In this study, there are some questions created: 1) What are the factors influencing job satisfaction of the employees? 2) What are the influence degrees of the factors on job satisfaction...

Ngày tải lên: 06/04/2016, 18:01

95 811 1
UK MARKET POTENTIAL FOR SLOVENIAN WINE - CASE STUDY OF THE INTERNATIONALISATION PROCESS OF THE SLOVENIAN WINE PRODUCER pdf

UK MARKET POTENTIAL FOR SLOVENIAN WINE - CASE STUDY OF THE INTERNATIONALISATION PROCESS OF THE SLOVENIAN WINE PRODUCER pdf

... company is driven firstly by the home country market factors (push factors) , host country market factors (pull factors) and the firm specific factors This structure dictates the key points of a ... some reallife context (Yin, 1989, p.12) The case study of the Cooperative entering the UK market is designed to evaluate the real-life situation in the UK market and to realistically predict sales ... Figure 45: The Cooperative's Archive Wines 59 Figure 46: Factors Influencing Wine Purchase 66 Figure 47: Factors Influencing Wine Purchase Decision Among the Top Earners 66 Figure...

Ngày tải lên: 08/03/2014, 04:22

96 606 0
the implementation and adopting of activity based costing in manufacturing vietnamese companies a case study of samsung vina corporation

the implementation and adopting of activity based costing in manufacturing vietnamese companies a case study of samsung vina corporation

... Qualitative case study design This research used a qualitative case study design to determine how Vietnamese organizations used ABC information to improve processes and performance Qualitative case study ... applied in the company? 2, What are the effect on performance of Activity Based Costing of company? 3, What are the factors influencing the Activity Based Costing success? This paper will answer above ... 4.1.4 The ABC method in the context of Savina 42 4.1.5 The factors influencing ABC implementation 44 4.2 The factors influencing the implementation ABC in Vietnam 46 CHAPTER 5: CONCLUSIONS...

Ngày tải lên: 13/03/2014, 14:20

64 1,4K 3
Research on factors affecting the student’s  satisfaction: a case study at the Da Nang University  of economics, in Vietnam.

Research on factors affecting the student’s satisfaction: a case study at the Da Nang University of economics, in Vietnam.

... strategic solutions should be built on practical research The study “Research on factors affecting the student’s satisfaction: a case study at the Da Nang University of economics” is carried out ... education q Practical significance Basing on the result of study “Research on factors affecting the student’s satisfaction: a case study at the Da Nang University of economics”, verification ... METHODS q This study will be adopted from Parasuraman’s SERVQUAL dimensions § The dependent variable in this study is overall student satisfaction § The independent variable in this study is service...

Ngày tải lên: 18/04/2014, 16:25

24 791 2
A STUDY ON FACTORS INFLUENCING   PROJECT’S PURCHASE INTENTION OF THE   ELECTRIC WATER HEATER IN CENTRAL   VIET NAM

A STUDY ON FACTORS INFLUENCING PROJECT’S PURCHASE INTENTION OF THE ELECTRIC WATER HEATER IN CENTRAL VIET NAM

... property rights APPENDIX Section B: Factors that influence you to purchase Ferroli Indochina electric water heater • This section is seeking your opinion regarding the factors that influence your purchase ... that may influence intention of buying the electric water heater products •Identify and determine factors that influence project’s purchasing intention of the Ferroli Electric Water Heater in Central, ... any price that a consumer uses as a basis for comparison in judging another price (Schiffman & Kanuk, 2000) • Price fairness is defined as consumers’ assessments of whether a seller’s price can...

Ngày tải lên: 18/04/2014, 16:28

36 2,9K 0
Báo cáo y học: "The Factors Influencing Depression Endpoints Research (FINDER) study: final results of Italian patients with depressio" docx

Báo cáo y học: "The Factors Influencing Depression Endpoints Research (FINDER) study: final results of Italian patients with depressio" docx

... results from the FINDER study J Affect Disord 2010 doi:10.1186/1744-859X-9-33 Cite this article as: Caruso et al.: The Factors Influencing Depression Endpoints Research (FINDER) study: final results ... their contribution to study coordination and data collection, Catherine Reed for the overall FINDER study coordination Special thanks are extended to the Italian FINDER study group for its contribution ... Prescribing patterns of antidepressants in Europe: results from the Factors Influencing Depression Endpoints Research (FINDER) study Eur Psychiatry 2008, 23:66-73 Garcia-Cebrian A, Bauer M, Montejo...

Ngày tải lên: 09/08/2014, 01:21

9 545 0
báo cáo khoa học: " Using the theory of planned behaviour as a process evaluation tool in randomised trials of knowledge translation strategies: A case study from UK primary care" pot

báo cáo khoa học: " Using the theory of planned behaviour as a process evaluation tool in randomised trials of knowledge translation strategies: A case study from UK primary care" pot

... demonstrated the study was adequately powered to detect important effects For the results of the mediational analysis the study was underpowered This was due mainly to only 50% of the original study practices ... as a process evaluation tool in randomised trials of knowledge translation strategies: A case study from UK primary care Implementation Science 2010 5:71 Submit your next manuscript to BioMed Central ... serology (HPS) following eradication therapy Therefore, the aim of the study was to undertake a theory-based process evaluation study to explore whether the cognitions of general practitioners predicted...

Ngày tải lên: 10/08/2014, 10:23

9 368 0
Key successful factors in customer relationship management FPT Software case study.PDF

Key successful factors in customer relationship management FPT Software case study.PDF

... time, influenced by a variety of factors Product or Service Customer Satisfaction Situation Factors Personal Factors Figure 1.4-1: Customer Satisfaction Influent Factors Particularly when product ... follows: To gain a better understanding of Key Successful Factors CRM implementation for organization, FPT Software is typical case study Methodology In the thesis, I use quantitative research ... 30 1.6 Technology application in CRM 34 1.7 Key Successful Factors in CRM implementation 41 CASE STUDY OF FPT SOFTWARE 45 2.1 FPT Software Introduction 45...

Ngày tải lên: 26/03/2015, 08:55

99 587 4
FACTORS INFLUENCING ON THE JOB COMMITMENT OF EMPLOYEES AT  INTERNATIONAL HOTELS IN HANOI: AN EXPLORATORY STUDY

FACTORS INFLUENCING ON THE JOB COMMITMENT OF EMPLOYEES AT INTERNATIONAL HOTELS IN HANOI: AN EXPLORATORY STUDY

... EMERGENCE OF THE STUDY OBJECTIVES OF THE STUDY SCOPE AND SUBJECTS OF THE STUDY METHODOLOGY BACKGROUND OF THE STUDY STRUCTURE OF THE STUDY ... Classification of hotels 1.1.3 Factors affecting the performance of the hotel industry 1.1.3.1 External factors 1.1.3.2 Internal factors 11 1.2 Job commitment ... THE STUDY The ultimate objective of this study is to have better understanding of job commitment among hotel employees, especially those working in international hotels in Hanoi, and the factors...

Ngày tải lên: 29/06/2015, 09:52

105 461 0
Teacher and students’ factors affecting students’ participation in pair work and group work – A case study at Luong Van Tuy Gifted High School

Teacher and students’ factors affecting students’ participation in pair work and group work – A case study at Luong Van Tuy Gifted High School

... the human factors including teacher factors and student factors Finally, the two techniques chosen to be investigated are pair work and group work IV Research questions of the study This study was ... the teachers and students? V Methodology of the study To realize the aims of the study, a case study was used The theoretical background of the study comes from many published books written by ... the study …….…………………………………… … … II Aims of the study ……………………………………………… ……….…….2 III Scope of the study …………………………………………………… IV Research questions ………………………………………………………… V Methodology of the study ……………………………………………...

Ngày tải lên: 04/08/2015, 09:40

16 610 7
A study of factors influencing students choice of FPT university

A study of factors influencing students choice of FPT university

... Sciences ix Abstract The purpose of this study was to explore the factors influencing student’s choice of university This study also compared the most influencing factors among students by grade 12 ... private university is an influencing factor on student’s choice of university In 2010 Fernandez conducted a study to investigate factors influencing the decision of students to study at Universiti ... Hong Kong, Lau (2005) found that among the top 16 influencing factors on choice of university, seven factors were facilities-related factors These factors are the quality of library facilities,...

Ngày tải lên: 23/10/2015, 15:38

121 588 0
Factors influencing farmers purchase behavior the case of UZ45 in lam dong province

Factors influencing farmers purchase behavior the case of UZ45 in lam dong province

... consistent in other questions Case number 163 will be delected because it faced problem with several variables The rest cases will be kept similarly to case number 169 Totally, two cases are deleted (103 ... this mission Research Objective The research is aimed to find out main factors influencing farmers’ purchase behavior in the case of product UZ45 in Lam Dong province and suggest marketing strategy ... (TRA) developed by Fishbein and Aijen in 1975 is adopted for examining factors influencing farmers’ purchase behavior in case of UZ45 in Lam Dong province, because of following reasons Firstly,...

Ngày tải lên: 23/10/2015, 15:38

115 252 0
Factors influencing local customer loyalty, case  low cost airline vietjet air in vietnam

Factors influencing local customer loyalty, case low cost airline vietjet air in vietnam

... Abstract This study was conducted in order to evaluate the influence of relevant factors on Customer Loyalty of Vietnam low cost airline, VietjetAir The direct factors and indirect factors influencing ... FACTORS INFLUENCING LOCAL CUSTOMER LOYALTY, CASE: LOW COST AIRLINE VIETJET AIR IN VIETNAM In Partial Fulfillment of the ... Customer Satisfaction 0,767 Customer Loyalty 0,752 Factors Table 4.10: the Cronbach‟s Alpha of factors According to the table, most of the factors have Cronbach‟s Alpha greater than 0,7; Therefore,...

Ngày tải lên: 23/10/2015, 15:38

81 916 6
Factors impacting on customers satisfaction in express courier service a case study of ems service in HCMC

Factors impacting on customers satisfaction in express courier service a case study of ems service in HCMC

... the exploration about the strongest factors influencing on antecedents of CS is also crucially necessary Thus, besides CS, the author will explore the strongest factors impacting on antecedents ... Hence, MNCs in express delivery industry often account the biggest pieces in market share 2.2 FACTORS INFLUENCING ON CUSTOMERS’ SATISFACTION 2.2.1 CUSTOMER SATISFACTION Today CS is considered as ... questions in detail at Figure Section A: company information includes questions, section B: the factors influencing satisfaction consists of 28 questions, section C: Customers’ satisfaction Most questions...

Ngày tải lên: 10/12/2015, 00:10

60 571 1
Key factors influencing customer satisfaction of jetstar pacific airline in case of delayed of canceled flights

Key factors influencing customer satisfaction of jetstar pacific airline in case of delayed of canceled flights

... “Key factors influencing customer satisfaction of Jetstar Pacific Airline in case of delayed or cancelled flights” Page BUSINESS RESEARCH METHODS 2015 Purpose of research To build and evaluate factors ... air service in case of delays and cancellations 27 2.2.3 Evaluation of service quality of air service in case of delays or cancellations .29 2.3 Evaluating air service quality in case of delays ... quality of air service in case of delays and cancellations a) Air service procedures in case of delays and cancellations At present, JPA is applying air service procedures in case of delays and cancellations...

Ngày tải lên: 06/04/2016, 17:59

83 592 0
A study to indicate the importance of consumer based-brand equity on consumer perception of brand (a case study of fast food restaurants).pdf

A study to indicate the importance of consumer based-brand equity on consumer perception of brand (a case study of fast food restaurants).pdf

... 42 3.8 SAMPLING PROCEDURE 42 3.9 PRE-TEST STUDY .43 3.10 LIMITATION OF STUDY 44 4.1 CASE STUDY OVERVIEW 45 4.1.1 Max hamburger .45 ... et al (1999), apart from cultural factors other factors such as social, personal, and psychological factors have influence on consumer’s behaviour • Cultural factors have to with the culture, ... answers to our research question In this study, one hundred questionnaires were distributed, but only sixty four useable questionnaires were realized The study surveyed four dimensions of consumer’s...

Ngày tải lên: 24/09/2012, 17:19

88 986 8
w