CÂU hỏi PHỎNG vấn CHO THỦY THỦ

QUESTIONS FOR INTERVIEW RAITINGS How long have you worked as an AB (OS)? How many ships have you worked as an AB(OS) ? A (AB) : I worked as a seaman for years and AB for ships nearly years As an AB, I will be under the leadership of the Bosun and the officers I will the watchkeeping every day and steer the ship under the instruction of the duty officers I will also some hard work, such as washing, cleaning the cargo hold, scraping the rust, cargo watch, sea watch, skipping, cargo watch, port watch, stowage watch, raising the flag, anchoring, mooring, unmooring, fasten the wire, painting, welding, checking the cable, and so on A(OS) : My name is Nguyễn Văn M , I am an OS I worked for years as an OS On board, I will all kind of work under the leadership of the bosun, officers I love the job very much, I will not complain if you ask me to work a lot When you are steering, what should be especially careful about? A: Pay full attention to the helm without doing something else and listen to the instruction of the duty officer any time At the same time, if I can not understand the orders from the officers, I shall ask for clarification Whenever I find something unusual or I find that I can not deal with, I will ask for help from the duty officers or the master Do you like drinking alcohol? As far as you know, what is the maximum blood alcohol concentration (BAC) rate on board? A: According to the ISM, the BAC shall not be more than 0.04% by weight any time when being tested But watch keepers are not allowed to drink any alcoholic beverage hours before their watch When you work on board, you just listen to the officers’ order or the orders from both the offers and the bosun? A: I will listen to the orders from them two CÂU HỎI GIÀNH CHO THỦY THỦ TRƯỞNG Tell us your experience as a boatswains and your family Answer (A): My name is Trần Văn S I have worked as a Bosun for ships, nearly seven years I have ever worked on Bulk carrier, general cargo, and container vessel, oil tanker and roro ships I am from Nghệ an province I am married I have a daughter ( or son ) My wife and son are both very lovely I will work very hard if I can work in your company What was your duty on board the last vessel? A: worked under the C/O and I assisted the C/O in performing various duty of Deck Department and shall in person, organize and execute the duties ordered by the C/O Including the following: (1) to make my rounds all over the decks to see everything is in order; (2) to arrange for the jobs for the rating in the deck department; (3) under the leadership and with approval of the C/O, carry out the maintenance of hull, deck machinery, equipment, cargo gears and other; (4) handle the administration of the vessels deck inventory and running stores for his consideration and final approval; (5) arrange for sea watch, port watch, cargo watch for the ratings; (6) maintenance of cleanliness and hygiene in the vessel (7) the command of the ratings during anchoring and berthing operations; (8) any other tasks given by the master or C/O Do you have the watch keeping license? A: Yes, I How many years have you worked as a bosun? When did you start work as a seaman? How many ships have you worked as a boatman? A: For five years I started to work as a seaman ten years ago I have worked as a bosun for four ships Do you like drinking alcohol? As far as you know, what is the maximum blood alcohol concentration (BAC) rate on board? A: According to the ISM, the BAC shall not be more than 0.04% by weight any time when being tested But watch keepers are not allowed to drink any alcoholic beverage hours before their watch When you are on watch keeping, if you find something wrong with the vessel in some part, what should you do? A: I shall report it to the watching offices immediately What should be born in mind when you paint? A: I shall choose the appropriate paints; choose the right brushed, keep the painted area clean and dry I should choose the beat weather condition when the painting work is done (usually from degrees to 25 degrees) Paint in correct order, usually from left to right, from up to the down side, from inside to outside Enough intervals should be kept between two paintings Keep safety measure and protection Do not make any pollution at any time and any place Tell us the names of some marks on the shell plate A: There are draught marks, deck line mark, load line (winter, summer, tropical fresh water, timber) mark, tonnage mark, bulbous bow and thruster marks, tug pushing point mark and so on CÂU HỎI GIÀNH CHO THỦY THỦ How long have you worked as an AB (OS)? How many ships have you worked as an AB(OS) ? A (AB) : I worked as a seaman for years and AB for ships nearly years As an AB, I will be under the leadership of the Bosun and the officers I will the watchkeeping every day and steer the ship under the instruction of the duty officers I will also some hard work, such as washing, cleaning the cargo hold, scraping the rust, cargo watch, sea watch, skipping, cargo watch, port watch, stowage watch, raising the flag, anchoring, mooring, unmooring, fasten the wire, painting, welding, checking the cable, and so on A(OS) : My name is Nguyễn Văn M , I am an OS I worked for years as an OS On board, I will all kind of work under the leadership of the bosun, officers I love the job very much, I will not complain if you ask me to work a lot When you are steering, what should be especially careful about? A: Pay full attention to the helm without doing something else and listen to the instruction of the duty officer any time At the same time, if I can not understand the orders from the officers, I shall ask for clarification Whenever I find something unusual or I find that I can not deal with, I will ask for help from the duty officers or the master Do you like drinking alcohol? As far as you know, what is the maximum blood alcohol concentration (BAC) rate on board? A: According to the ISM, the BAC shall not be more than 0.04% by weight any time when being tested But watch keepers are not allowed to drink any alcoholic beverage hours before their watch When you work on board, you just listen to the officers’ order or the orders from both the offers and the bosun? A: I will listen to the orders from them two CÂU HỎI GIÀNH CHO THỢ MÁY VÀ CHẤM DẦU How long have you worked as Oiler No.1? How many ships have you worked as Oiler No.1 ? Answer (A): I work as Oiler No for years, on ships I have worked for Vipco for years Last year, I was registered in Vitaco and I am a contracting seaman of Vitaco What are the responsibilities (duties) as Oiler No 1? A: The Oiler shall follow the orders of the Chief Engineer or the 2nd Engineer, instruct and supervise the personnel under his control and engage in the ship service under the management of the Engine Department Unless otherwise specified, the No Oiler shall engage in the duties listed below: 1) Shall give order to the personnel under his control, be well aware of the conduct and skills of such personnel, arrange the job allocation, offer opinions to the Chief Engineer and thus try to improve the safety and efficiency of work; 2) Shall inspect the tools and staging well before beginning of the work, pay attention to the surrounding area during work and try to prevent danger and accidents; 3) Shall inspect the areas under the management of Engine Department and assist to maintain the main engines, auxiliary engines and machinery 4) The handling of ship’s consumable stores 5) Shall arrange complete circulation of orders, notifications and various rules to the personnel under his control; 6) Other duties designated by chief engineer or other engineer What should oilers and wipers on board? Or what are your duties on board? A: The oilers and wipers should be on watch duty, as specified in the vessel The Oilers and wipers shall follow the orders of the No Oiler, the first engineer and the engage in the ship service under the management of the Engine Department Where have you been to as a seaman? Or which ports and countries have you ever been to? A: I have been to many places in the world, including Southeast Asia, America, Europe, Australia, and Africa etc How many people are there in your family? A: I am from Thái bình province I am married I have daughters ( or son ) My wife and daughters (or son ) are both very lovely I will work very hard if I can work in your company CÂU HỎI GIÀNH CHO CẤP DƯỠNG How many years (how long) have you worked a cook on board? Answer (A): I am a cook My name is Phan Văn V I work as a cook for ten years I have the national 3rd class cook license As a cook, I can all kind of dishes of Vietnamese food, Chinese food Everyday, I am sure they will have new dishes to eat I will try to save money for the seamen I think hygiene is very important to the cook’s job I will be very diligent and make sure that the food the cabinet, the kitchen, the icebox and dishes and plates are clean enough Name some common vegetables on board you have ever met What are the C/ck’s duties on your last vessel? When the ship comes to the US port, what precautions should you pay attention to? What is the good temperature for storing such things as vegetables, fruits, meat, flour, and rice? A: For the vegetables, fruits, around to degrees centigrade will be fine; for the meat, if I want to keep it for a long period, temperature will be around 18 degrees What kind of food (dishes) can you make? A: Vietnamese food; Chinese food; western food Some QUESTIONS and ANSWERS for interview Part : tell me some thing about yourself Part : your work Question : what you thing about your job ? you are a seafarer what you thing about your work on board ? answer I am a seafarer and I work on board so I thing my job is dangerous and difficult and very sad because we always leaver our home but there are many interesting so I can to go and visit many planes famous on the world Question : why did you choose this job ? Answer : When I was a child my family were a farmer and my parents were hard but they was poor so I want to earn many money to assist them and also I can go to around the world perhaps you not know I like the sea so much Question : Why did you decide to work for this company ? what did you know about it ? Answer : I according to know this company provides crew for Japanese shipping companies and it is a potential company so they are pay the salary higher than other company and also they have many big ships and it is safe Question : Do you thing what essence is the most important for a seafarer ? Answer : I thing a seafarer has to hard working and knowledge the works and always works follow instruction of senior officer but the most important is diligent for the work Question : MAN OVERBOARD What should you if you see a man over board ? WHEN/IF you see a man over board , what should you the first the second and then after ? Answer : I am an AB if I see a man over board the first I speak loud MOB ON STARBOARD or PORT SIDE whenever found out and report to the bridge as soon as possible , then throwing any lifebuoy of floating to the side of man overboard On the bridge must put the rudder to the side of man overboard , release the self igniting smoke lifebuoy on the side of man overboard , alert onboard by public addresser , put the MOB button on the present position report to the master broadcast by VHF to all vessels in vicinity area Question : ABANDON SHIP 1/can u tell me what your name is and where are u come from? 2/which course did u study? 3/which subjects did you study in the first/second/third year? 4/can u tell me background of your family and your study? 5/how many years did u study? 6/how many person are there in your family? 7/do you have elder/younger brother? 8/how many crews u have on board your ship? 9/can u introduce yourself? 10/which college did u study? 11/when did u gradute from your college? 12/what faculty were u in? 13/why u decide to work on board the ship? 14/what kind of equipment u clean? 15/are u familiar with the living on board ship? 16/ what kind of food u like? 17/what is your hobby? 18/do you find E inportant for seafarers?why? 19/on the ship have you got mix crew or vietnamese crew? 20/how u cooperate with mix crew? 21/what kind of cargo u care on board ship?; 22/do u know the COLREGS? 23/ when would you like to star working? CÁC CÂU HỎI PHỎNG VẤN SƯU TẦM KHÁC Can you spell your name by IMO standard? - Tell me about your self? - Which school did you graduate? - How long did you work as this rank? Tell me your duties on board as your rank? Ship carry out berthing along side? - What did you when vessel was bunkering? Tell me what nationality of foreigner have worked on your ship? Tell me your work experience on board? What will you when you watch keeping on the bridge? and what information will you report to OOW? What are day signals & night signals of pilot vessel, tanker vessel, vessel not under command, vessel restricted in their ability to maneuver? Tell me some steering orders, mooring orders? Can you drive crane? What SWL of Crane did you operate? 10 How many type of garbage on board? What you with garbage on board? 11 Do you know general alarm? 12 What are fire fighting alarm and man over board alarm? 13 Suppose there is a small fire on the bridge how will you do? 14 If there are fire caused by electric, wood, oil What should you do? 15 What mean ETA/ETD? 16 If there some persons come onboard what you if you are gangway watch man? 17 Where are the trading areas of your last vessels? - What is deadweight of your last vessel ? - What kind of vessel did you work? - Which country did build your vessel? 18.How many security level onboard? What are they? 19.What are procedure of working aloft, outside and enclosed space? 20 How much the oxygen percentage allow people working in enclosed space? 21 As AB on watch, What should you prepare for Bunkering? 22 What is GMDSS? 23 How many security level? What they are? What should you when visitor go on board while you are on gangway duty? 24 One day, You receive bad news from your family what will you do? 25 What are Colreg, Marpol, MLC, ISM, SOLAS stand for? 26 How many parts and rules in Colreg? Tell me rules you know in colreg? 27 How many annex in Marpol? What are they? 28 Do you know regular about working time for crew on ship? - Can you drink beer, and some kind of vodka whisky? How much you can drink? 29 Why you want to change company? Due to salary? Due to working regulation and take care employee? Due to working environment? 30 What is DPA? And Knowledge about D&A policy? 31 What is PPE? Tell me some name of PPEs? 32 What is SOPEP? And tell me some name of SOPEP equipment? 33 Tell me some name of FFE and LSA equipment? 34 Why should we hire you? 35 How to make souding ballast tank and the measures to reduce sounding errors? QUESTIONS FOR INTERVIEW BOSUN RANK Can you introduce yourself? Good morning sir I’m Hung, I’m 62, I from Hai Phong, Vietnam I have a big family, and I have a lot of Maritime Job Experience Could you tell me Bsn’s responsibility on board? The boatswain is in charge of executing the following jobs on deck in accordance with the Chief Officer's instructions: i) Work distribution, supervision, training, and evaluation ii) Keeping and utilizing deck stores such as paints, wires, ropes, tools, and shackles, while regularly reporting the quantities of consumption and remaining stores to the Chief Officer iii) Cargo hold sweeping and cleaning; handling of dunnage; re-storing of lashing gears; re-lashing and re-tightening cargo in hold/on deck; securing and checking watertight doors and manholes before departure iv) Cleaning and maintenance of shell, deck, holds, and accommodation areas, including lavatory, bathroom, and walkway v) Handling of mooring ropes and anchors on ship when leaving/arriving at ports; and when at port, taking care of mooring rope tightness and rat guard What’ll you after boarding? – Sau len tau thi lam gi? Meet off sign BSN to make a turn over report and check his duties on board, all equipment under his duties and not forget familiar with ship’s emergency system What is your last vessel? - My last vessel was Bulker carrier with 80 000 MT of dwt Tell me your daily routine on your last vessel? – Ke cong viec hang cua tau truoc In port of loading and unloading: every day at 0730 am, I have to meet C.O at meeting room to get job and then design for each person, who defects Sometime I need OS to work together for opening the hatch cover, prepare for maintenance and so on Sailing at sea: every day at 0700 am, I go to the bridge, discuss and get job from CO and then at 0800 am, I show the work to all person who is effect End of the day, when finish working, I will check again and report the result to CO - For berthing, unberthing or before anchoring I have said above How you control under your management crew? – Quan ly thuyen vien cap duoi ntn? ( AB/OS)… - I follow the company’s SMS to control them: + For OS: They work under my control Every day at sea, I give them work, show them how to complete it, inspect and check result But at port, they have to keep a watch + For AB: if they are allow by CO for working, I also give them work with my OS… 01 AB/OS who not follow your order, what should you do? - I will report to the CO ntn? How you manage/control the work on Deck? – Kiem soat cv tren boong I have a plan to that Follow the company’s SMS Carry out my duties as well as possible, and complete all work with my Ratings Always keep a good relationship with all crew At all time, keep safety first at work, and inspect my workers to keep them at good condition Do you know tool box meeting? Yes, I know It is a file from CO to give us job for a day It works in English with the following items: what are the jobs must we do? the equipment in use, who is attend in this job?, what are dangerous… and the people are attended must sign into 10 How often you carry out tool box meeting? - By day 11 Tell me procedure to open/close hatch cover? - Open hatch cover: it depends on the weather condition, that we can open or not + call engine room to ask operation of winches – not open lest than people – check the chains are in good condition or not – open all cleat and check all opened or not – always keep person in forward and aft of hatch cover – turn up the hatch cover by using a operation control – take careful at all-time when opening with safety speed – put the bill in the hole of rail to secure hatches – and check again the hydrostatic cylinder in case of oil spill or it breaks or not – call to engine room to turn off winches - Close hatch cover: always take careful and attention to close + Call engine room for winching operation – turn out bill from rail’s hole – check nobody stay around hatch’s area – close with minimum people, one in forward side and one in another – close using operation system – keep safety speed with slowly – when the hatches is nearly in position, put the main bill( often we paint by yellow color) in condition – turn down hatches – finish and check hydrostatic cylinder without any damage or not – call engine room to finish using winches - put the cleats in place and finish 12 Tell me procedure to cleaning/washing Cargo hold for coal cargo? Prepare all necessary equipment: clothing( raining, winter,… depend on the weather in this area), booth, gloves, cleaning hoses, notice at least of 30 minutes to engine room for standing by fire pump, open minimum 2-3 fire valve b4 fire pump operates - Discuss with the crew to get a good idea and complete - Design each person work and equipment Start cleaning: can clean 2-3 holds together Take out or put the filter cover the pipe bilge pump and bilge hole - Check the fire pump pressure – clean from up to down including coming hold and hatch cover – open the BHC to clean the up in side of hold( there are not easy to clean from the bottom) – in hold, clean to every place, end of cleaning, collect al damage, coal, shoat,… and pick up on deck – in time of washing, the bilge pump is operating as well – clean the bilge hole – put and secure bilge cover by bun naps - If good weather, keep hatch cover open to dry - Period, call engine to swift of fire pump 13 Tell me Procedure for cargo hold Ballast tank preparation? 14 Tell me procedure to enter enclose space? - All parties must plan the way the job must be done in the space Secure the space: empty the space if necessary and take these steps to prevent the space Ventilation: should be stopped for about 10 minutes b4 the pre-entry atmosphere test are taken - Test atmosphere Prepare the stand by: the standby person, assigned to remain outside the confined space - Prepare the rescue party During entry: ensure the space is suitably illuminated; wear the right PPE; continue to ventilate the space; test the atmosphere at regular interval; ensure communication between the bridge and the attendant at the entrance to the space, attendant at the entrance of the space and those inside it; be alert and leave the space when requested or if you feel ill After entry and return: ensure all equipment and personnel are removed from the space; close the access of the space to prevent unauthorized entry; close the entry permit; reinstate system, as appropriate 15 Have you ever dropped anchor at depth of more than 50 metter? Pls tell me the sequence of your last experience - Yes, I have a lot of times dropped anchor at depth of more than 50 Metter Last time was at Laspamas of Spain, we had to take oil, but the depth in this area was more than 50 Metter, around by 100 Metter, but thankfully, the weather was very good, no wind, I was on forward with CO and OS, standed by to drop anchor under Master command + we call to engine room to ask the windlass operation, open all lashing, standed by both anchor to drop, check the operation of windlass We took easy to work back out the port anchor meter above the water and waited for captain When out vessel was in position, captain gave command “drop port anchor by windlass with 10 shackles in the water, it was keep a long time, but very satisfactory We worked back slowly slowly and CO report the anchor’s direction and chain condition to Master frequently to adjust ship’s speed When anchor brought up, CO reported to Master, we putted stopper on position, hoisted up the anchor daylight signal, call engine room to finish operation of windlass, dismiss station 16 Tell me some space which consider as enclose space on board? Ballast water tanks, cargo hold, double bottom tanks, fresh water tanks, anchor chain lockers, grey water tank, Boilers, Lube oil tanks, fuel oil tanks aan other oily tanks, and so on… 17 Tell me procedure to carry out painting overside? – Paint draft mark B4 paint, we need discuss to find a good idea, a safe for crew, and design job for each person that attended into this work - Only paint draft mark when vessel is not under way - Use all mean available to take safety first Prepare paint, painting tools, safety harnet, life jacket for people that who will paint, all protective clothing( gloves, boots, helmet,…), a safety wooden bar with safety securing rope, person on board to supervise, person sit on the bar and slowly slowly go down to the draft mark Clean all rusts cover the draft mark, then use fresh water to wash, wait for drying and paint on it - All equipment in used must secure by good rope 18 Tell me procedure to carry out painting outside funnel? 19 How you manage equipment in the bsn store in bad weather condition I always put them in place that I can easy to fine, and secure together with rope, and also use the cross piece to secure outside of shelf - For heavy equipment, put on the floor, and secure them 20 How you manage garbage store? Tell me some type of garbage on board We have collect garbage, use the machine to jam b4 put in the can There are few can for another garbage: plastic, metal, glass, food weight, electronic, paper and rag… 21 How you check the mooring rope? 22 Do you ever carry out Mooring winches render break test? How? - Yes, I - … 23 When you are supplied chamical, paint what you take care first - Is crane in good condition or not? 24 How you manage your store, inventory? I have a plan to manage my store and inventory I always check them and remark into my system For any job, I can easy find tools, equipment - Finish a day, I open and input quantity of remain 25 How often you carry out wire rope maintenance of pilot ladder, gangways, lifeboat, rescueboat - At least time per month But we often check it, and maintenance necessary 26 How you know pilot ladder is in good condition? How you check? Observe, inspect the rope, steps, their connection, look into the certificate, if it is not in good condition, we won’t use it more and report to CO 27 What you prepare before arrival port and before departure? B4 arriving: I am a member of forward mooring team, I need check the winches, prepare mooring ropes, put all scupper in position, prepare heaving line, and so on B4 departure: I am a member of forward mooring team follow CO, check the operation of winches for puling mooring ropes… 28 How you check the anchor? We only can check the windlass operation, work back and heavy some shackle out of hold 29 The length of shackle of chain? 27.5 Metter 30 How you know the ordered job has completed? Lam de biet duoc cong viec giao cho cap duoi da hoan hay chua? End of the day, I always go to check again all jobs, which must be completed If they are completed or not, I also report to CO - How old are you? Bạn bao nhieu tuổi - How many ship you are?bạn tàu - How about family,child, wife, gia đình bạn, tụi nhỏ, vợ How many year with position bsn,how about clean cargo hold.and about accident? bạn đảm nhiệm chức vụ BSN năm rồi, vệ sinh hầm hàng nào, vấn đè tai nạn How many time no pass cargo suveyer? lần chưa vượt qua giám định hàng cách khắc phục - How about food? Về vấn đề thức ăn, khiếu kiện chưa - Có cãi với đại phó,thuyền trưởng chưa? NO 1>introdue your self ? 2>how many time you work on board the ship? 3>how about sequence of maintaince the deck ? 4>how to you safety harness ? 5>sequence of drop anchor? 6> how to clean cargo hold ? in bad weather and time not permit? > how to use chamical clean cargo hold in case of carry grain cargo ? 8> what have you to check before entering enclose space? 9>how to maintain rope after the ship leaving port? 10> how to change wire rope of gangway and crane davit? 11>how to handling deck job after take job from C/O ? before work what you have to talk discuss with your team? Interview style and some topic a Some sentences using during interview: - Greeting: good morning sir (madam), good afternoon… - Can I sit here? - Sorry sir, Can you speak again? - If you can not answer some question, you can ask” sorry sir, can you give me some information about this question? “ C Some abbreviation STCW: international convention on standards of training certification and watch keeping for seafarers (cong uoc quoc te ve cap chung chi chuyen mon,truc ca) ISM code: International safety management code ISPS: International ship and port facility security PSC: Port state control VLCC: Very large crude carrier ARPA: automatic radar plotting aids (thiet bi tranh va tu dong) GPS: Global position satellite system (he thong dinh vi toan cau) GMDSS: Global maritime distress and safety system (he thong an toan va cuu nan hang hai toan cau) INMASAT: International maritime satellite 10.CSO: Continuous service output 11.RPM: Revolutions per minute 12.ETA/ETD: Estimated time of arrival/departure 13.VHF: Very high frequency 14.VLBC: Very large bulk carrier 15.ECR: Engine control room 16.LEL/UEL: Lower/ upper explosive limit 17.UFL/LFL: Upper/lower flammable limit 18.EEBD: Emergency escape breathing device 19.TPA: Thermal protective aids 20.SART: Search and Rescue radar transponder 21.COC: Certificate of competency D Some topics used in English Self introduction: a Family: - What is your mother’s job? - What does your father do? - How old is your father? - Where you live? - Are you living with your family now? - What is the main your family’s incoming? - Who earns the most money in your family? - Who you love the most in your family? - Do you live on your family? b Your self - Are you single? - Have you got married? - What is the most important for you? - How old are you? - Where are you studying now? - When will you graduate or when did you graduate? - Which department are you studying? - Why you want to become seaman? - How long will you work aboard? - Which subject are you good at/bad at? - Do you think that health is very important for your job? - What you to keep your health in good condition? - Do you like studying English? Why? - How many skills are there in English? - Which skills are you good at or bad at? Why? - How you to improve your English? - Do you take part in or join any English class? - Do you join any English Club in the evening? - Which sports are you good at? - What you often in your free time? Or spare time? - Do you like to study in foreign country? - What you know about Japanese as well as Japanese culture? - What you think about training in Japan? Your ambition - What is your ambition? - Why? - What did you to get your ambition? - What will you to make your ambition become true? - Do you think that you can get it? - What is the most important for you? ...offers and the bosun? A: I will listen to the orders from them two CÂU HỎI GIÀNH CHO THỦY THỦ TRƯỞNG Tell us your experience as a boatswains and your family Answer (A): My name... mark, tonnage mark, bulbous bow and thruster marks, tug pushing point mark and so on CÂU HỎI GIÀNH CHO THỦY THỦ How long have you worked as an AB (OS)? How many ships have you worked as an AB(OS)... when would you like to star working? CÁC CÂU HỎI PHỎNG VẤN SƯU TẦM KHÁC Can you spell your name by IMO standard? - Tell me about your self? - Which school did you graduate? - How long did you