In this exercise an analysis of corporate issues including review and criticism of the effectiveness of operational management principles will be conducted. Apply the concept of continual improvement in operational contexts. In which will conduct reviews and critique the implementation of principles management activities in the foreground organization. Prepare a continual improvement plan based on reviewing and moderating principles management practices in the foreground organization. Select Samsung Corporation as the company to solve the problems and applications in this report.
ASSIGNMENT FRONT SHEET Qualification BTEC Level HND Diploma in Business Unit number and title Unit 16: Operations and Project Management (528) Submission date Date received (1st submission) Re-submission date Date received (2nd submission) Student name Student ID Class Assessor name Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism I understand that making a false declaration is a form of malpractice Student’s signature: Grading grid P1 P2 M1 M2 D1 rSummative Feedbacks: rResubmission Feedbacks: Grade: Assessor Signature: Internal Verifier’s Comments: Date: Signature & Date: Table Content I.Introduction 2,3,4 II.LO1: Review and criticize the effectiveness of operational management principles 4,5,6,7,8,9,10 III.LO2: Apply the concept of continual improvement in operationalcontexts 1,12,13,14,15,16,17,18,19,20 IV.Summarized conclusions .20 V.References .21 I Introduction In this exercise an analysis of corporate issues including review and criticism of the effectiveness of operational management principles will be conducted Apply the concept of continual improvement in operational contexts In which will conduct reviews and critique the implementation of principles management activities in the foreground organization Prepare a continual improvement plan based on reviewing and moderating principles management practices in the foreground organization Select Samsung Corporation as the company to solve the problems and applications in this report Report Structure LO1 Review and critique the effectiveness of operations management principles P1 Conduct a review and critique of the implementation of operations management principles within an organizational context M1 Review and critique the implementation of operations management in relation to Six Sigma methodology and Lean principles LO2 Apply the concept of continuous improvement in an operational context P2 Prepare a continuous improvement plan based on the review and critique of operations management principles within an organizational context M2 Analyse the effectiveness of a continuous improvement plan using appropriate theories, concepts and/or models LO 1&2 D1 Apply appropriate theories, concepts and/or models to justify strategies of a continuous improvement plan for achieving improved efficiency Information Samsung Inc : Samsung Group is a huge multinational corporation of Korea whose headquarters is located in the Samsung Town complex, Seochogu district, Seoul city This group currently owns many subsidiaries, chain of sales systems and representative offices on a global scale, most of which are operating under the Samsung brand name, this is a multidisciplinary conglomerate ( Chaebol) has the largest scale and economic influence in Korea in particular and is also one of the most expensive technology brands in the world today According to two magazines Interbrand and BusinessWeek, the total value of the Samsung brand was ranked 43th among global corporations ($ 5.2 billion) in 2000, 42nd ($ 6.4 billion) in 2001, 34th ( 8, billion USD) in 2002, 25 th (10.8 billion USD) in 2003, 21st (12.5 billion USD) in 2004, and 20th (14.9 billion USD) in 2005 Export production volume Samsung's products directly contributed to the Korean economy, with Samsung alone exceeding 18.1% of the total national export volume, reaching 31.2 billion USD in 2000, and exceeding 20.7 % to $ 52.7 billion in 2004 In addition, the tax amount that Samsung Corporation paid to the Korean government in 2003 was 6.5 trillion won, which is 6.3% higher than the national tax The market value of Samsung Group in 1997 reached 7.3 trillion won, equal to 10.3% of the entire Korean market, but this image was expanded in 2004, when the total value was 90.8 thousand billion won, equal to 22.4% In addition, the annual profit of Samsung Group was 5.8 trillion won in 2001, 11.7 trillion won in 2002, 7.4 trillion won in 2003, and 15.7 trillion won in 2004 shows a solid progress II LO1: Review and criticize the effectiveness of operational management principles : Conduct a review and critique of the implementation of operational management principles in the organizational context * Operation : Operations is the task of handling a company's internal operations such that it performs as well as possible If you produce goods, sell products, or provide services, the design and management of behind-the-scenes work must be supervised by any small business owner The basic definition of operations will depend on your sector and the stage in which your company is based Improving activities also means strategically thinking about the systems and processes.( Kiisel, 2020) * Operations management : Operations management ( OM) is concerned with the management of capital that actually generate the programs and goods of the enterprise In general, the resources consist of persons, products , technology, and records, but can go wider than this These services are pulled together by a set of systems, so that they are used to provide the organization's primary service or commodity * Operation function : To achieve the best possible operating margin, operational departments seek to balance costs with sales Based on the needs of the client and the company's capacity, managers effectively buy, grow and sell to the client (2017, Investopedia) *Relationship of Operations Management : It is important to understand the relationship of operations management with other functional areas in the overall organizational strategy The cost of product sold is not the only sector in which cost reductions are carried out Both aspects of operational, manufacturing, administration and logistics costs need to be considered by corporate executives Strategies would balance the company's overarching mission and vision For example, a production room is a place where products are produced in the domain of an enterprise Usually, it will be done in factories, factories in enterprises The work of the production department is very important, they consist of many parts that have many different functions and tasks In particular, the production manager will be responsible for monitoring, coordinating and ensuring production on time to hand over to customers.( quantrinhansu, 2020) Conduct a review & critique of the implementations of operations management processes within an organizational context : *General process : The term "Process" as "a specific method of performing a process or work." The process is usually expressed in writing As such, it is common for units to develop "Processes" to implement and control their "Processes" A process can be intended to control multiple processes, and vice versa, a process can be controlled by multiple processes ( Akarca, 2018) *The key approaches to operations management : Operations Administration incorporates a range of technical principles that differ within and across organisations in terms of suitability and implementation Capacity planning, inventory control, supply chain architecture, performance metrics and overall quality improvement are, but are not limited to, main factors The principles of procurement, supply chain, efficiency and capability preparation of goodsbased enterprises are extremely important Six Sigma emerged within the business sphere to describe various concepts and is often confusing Next, it's a benchmark in statistics Any market method that creates less than 3.4 flaws per million chances is deemed successful A defect is anything produced outside of consumer satisfaction Second, it's a preparation and credential curriculum that teaches Six Sigma's basic values The Six Sigma acceptance belt levels, ranging from white belt to black belt, can be reached by practitioners Finally, it's a theory that supports the notion that it is possible to quantify and maximize all company activities *Advantages of Six Sigma : In the context of gradual changes to a commodity or a service, Six Sigma has a established track record of adding value and maintaining consistency to the performance of a company It can also be used to simplify operations in the supply chain and improve customer loyalty Six Sigma 's advantages go beyond simplistic problem-solving and take into consideration the whole manufacturing process, from the raw materials to the finished product, as opposed to the final product alone Six Sigma is a proactive approach that detects possible issues before any form of failure is suffered by the organization and makes advice In many categories within a corporation, Six Sigma may be applied, directly affecting profitability and reducing costs It's important to remember that the Six Sigma standard for producing goods is a reliable endorsement for B2B clients *Disadvantages of Six Sigma : Six Sigma inspects minute-by - minute market operations and produces vast quantities of analytical evidence, resulting in timeconsuming and complex procedures And, since at its core it is a method of continuous management, implementation of its protocols also leads to a rise in the total costs Often, when a organization introduces Six Sigma, concerns emerge because the organization only reflects on initiatives approved by Six Sigma and forgets its own mission statement or initiatives It can limit innovative concepts for small companies that favor ingenuity and innovation, which need some risktaking to be introduced Companies have to find accredited Six Sigma organizations lacking formal qualifications to educate their staff or perform in-house training In this case , the cost of small companies implementing Six Sigma is too high to be practicable Even big corporations continue to provide workers with a lot of instruction to learn the system *Lean manufacturing : In 1990, the word "Lean production" first emerged It is used as the name for the technique framework of lean development, constantly developing market processes The multiple stages include: lean development, lean business and lean thinking In the latter spirit, Lean focuses on recognizing and eliminating customers' non-value-added activities, but increasing costs in an organization's manufacturing and service supply chain activities *Advantages of Lean Manufacturing : Waste Minimization-Lean manufacturing will effectively eliminate waste inside a processing plant, perhaps the most valuable advantage of the method This method removes obsolete or aging inventory as corporations remain on vast amounts of inventory and waste The method also lowers costs inside the operation, along with waste minimization Enhanced client partnerships-Lean relies predominantly on existing clients rather than concentrating exclusively on the interests of all clients This is how you can establish good and stable relationships with trustworthy clients and sustain a constant flow of revenue that comes in Lean Infrastructure-In order to satisfy near-term inventory demand, a lean infrastructure involves only working with certain components: construction, materials, products , machinery, and labor Inside the process, the factory does not waste any space which helps the plant to get as close to production quality as possible ( planettogether, 2018) *Disadvantages of Lean Manufacturing Equipment Breakdown-Lean does not have much room for mistake Equipment or labor loss can lead to severe lean inconsistencies that can lead to the whole operation falling behind Employees might only switch on to another computer in other mass processing plants if one burned out There are not many more locations for workers to travel to in Lean, so everything is used inside the operation Delivery inconsistencies-This output downside allows for delivery inconsistencies in the sense of equipment malfunction This lean drawback will impede customer partnerships, drive customers to rivals, and lose you sales ( planettogether, 2018) Comparison: Lean and Six Sigma : Comparison between Lean and Six Sigma shows that Lean is a theory to recognize and remove nonessential and non-value enhancing operations to streamline output and thus increase efficiency, whereas Six Sigma is a technique for change management to handle, optimize and redesign market processes to reduce process variations to 3.4 defects per million possibilities and thus increase them The basic distinction between Lean and Six Sigma is that "Lean" is a philosophy and a program is Six Sigma Lean aims to inculcate a transformation in corporate culture and lasting change in employee behaviour, to recognize and eradicate waste, while Six Sigma is a methodological process intrusion that does not attempt to modify the organizational culture or attempt to change employees ' behavior permanently Approach "Lean" first recognizes the need for a process or operation and, if the operation provides benefit, aims to optimize that activity by increased process flow and productivity enhancement In particular, Six Sigma focuses on removing process differences in production without looking at the merits of those processes in the scheme of things Lean helps to bring in improvements in organizational policy, structure, and operations by transferring expertise and integrating a learning organization's community around the board Lean implementation is applied by instruments such as Value Stream Mapping, Five S, Kanban, and poka-yoke or error-proofing, and by principles such as manufacturing Just in Time The DMAIC (Define, Calculate, Evaluate, Execute, and Control) or DMADV (Plan, Calculate, Evaluate, Plan, Verify) method and the use of methods such as Failure Mode Effective Analysis (FMEA) and Analysis of Variance ( ANOVA) was used to execute Six Sigma Until applying the approach and testing for performance, the Six Sigma team determines underlying factors for variation, checks theories for alternative alternatives, and validates the study Lean and Six Sigma each have their applications and go hand in hand quite much Although Six Sigma remains more willing to meet pressing consumer demands, Six Sigma alone is unable to increase the overall pace of the transaction or optimize investment returns for investors Lean Six Sigma (LSS) aims to merge the strengths of these two strategies and reduce the drawback of both In order to recognize and eradicate nonvalue adding behaviors and procedures, the Lean Six Sigma approach includes using lean methodologies, and then using Six Sigma methodologies to identify and eliminate process variance The development of operations management principles in modern context : The administration of operations refers to the mechanism in which planning, coordination, and oversight are involved These procedures ensure much greater profitability and productivity enhancement within a production operation Operations Management's 10 principles include the following: Fact-Operations control, instead of just the methods, has to concentrate on the overall challenge This is since a universal approach would not be able to present any instrument in itself Organization-All about the operation is intertwined within a manufacturing plant All of these elements have to be predictable and reliable The operation would not be able to produce a profit result without it Humility-The method of trial and error is incredibly expensive, which is why it is important for executives to recognize that they have limits This will save money and time and, in the long term, help production Performance-While there are varying meanings of what performance should be within your manufacturing plant, your client's concern should still be taken into account You have to keep your clients happy and come back if you want to be profitable Accountability-Being responsible is essential to operating a production operation Managers are supposed to be able to set rules and metrics while still monitoring whether these expectations are being followed on a regular basis Responsibility is a must Causality-Conditions are somewhat similar to signs of which there are typically root explanations of these two things You will have to eradicate the root trigger in order to rid yourself of the issue permanently Shift-Change is nice occasionally It is important to change things with new theories and solutions available for manufacturing operations It will mean that consistency is managed in the long term Customer collaboration-Knowing what consumers are purchasing and doing This will give you a detailed understanding of what you can to strengthen the brand and organise development families accordingly Knowing the market-Analyzing the rivals is important Understand their clients, processes , products, and competitive advantage in some shape Quality Management-Quality control within a production operation is critical Your consumers may be unhappy with the product you are developing without quality control You have to use the right tools technologies, and partners for a reliable and robust product III.LO2: Apply the concept of continual improvement in operational contexts 3.Repare a continual improvement plan based on review and moderation of principles management for the selected company *Operation management at Samsung Corporation Company controls the product chain and distributes the service Essentially, the creation, development , manufacturing and delivery of products are found in operation management processes As Manager Operation, they control the quality of control and the quantities of procurement, transportation , logistics and assessment, all the working of the Company has handled operation management The operation 's management relies on goods and services It is a mix of resources and goods for management Samsung Electronics Co , Ltd is a market pioneer in new media and new integration technology Samsung is a greater world community with the brand's highest importance Samsung works in more than 50 nations worldwide The capital of Seoul , South Korea, is the headquarters of Samsung Mr KUN HEE LEE is president of the Samsung Group The name of Samsung simply means "Korean Tri-Star." Now, under the Samsung company Foundation industry, Samsung invests in concrete and buildings The Samsung Term for electronics is written on a blue backdrop in white This reflects the stability, consistency, and fire Samsung electronic products manufactures such as TVS, printers, notebook computers, washing machines, microwaves, USB smart devices, boys, cameras, cd players, etc Samsung's other development groups, for example, are in the real estate building market, but it specializes in electronic log pipe, tube pipe, phone logs (made of concrete and iron) The aim of Samsung's operational management is to raise more revenue, and the targets are expense, efficiency, distribution, flexibility and customer loyalty Samsung electronics focuses on five industry sectors: semiconductor, multimedia, digital applications, lcd network and telecommunications, globalization and emerging changes in the commercial activity of Samsung electronics in ten years, demonstrating that between 1993 and 2003, employers who actively run technologies have shifted entirely To ensure sustainable development and inventory management, they enhanced comprehensive r&d One of the satisfactions and gain cost employers is their strategy performance and organizational control of creativity in the DRAMS capacity The standard of merchandise and Samsung original electronic brand on the world market and the image of goods and you want excellent consumers are one of the causes of their high rates There are many methods and frameworks to the method of invention today Samsung electronics needs to consider the test and the desired variety of consumers so they need to create products that respond to the lifestyle and world of consumer variety Physical architecture, Samsung has been made, but now a day in the past and future will focus the user of the interface more For its architecture and its consistency, Samsung is one of the most admired worldwide *Six Sigma Define Samsung Supply Chain Six Sigma is built on two main foundations: Platform 1: The Core Methodology developed by the Supply Chain Business Team (SCM Business Team, later renamed SBT) This team studied six different Sigma approaches of pre-selected global companies (General Electric - GE, DuPont, Honeywell), then adapted and learned Platform 2: Design a process improvement approach based on Samsung Supply Chain practices to guide implementation throughout the various phases Application Samsung has adopted the Six Sigma model to Supply Chain Waste Limitation: Six Sigma is designed to ensure that waste is minimal in the manufacturing process This waste can include wasted time waiting for the next step and processing time not applying technology to Supply Chain management Speed improvement: One of the best supply chain benefits businesses will see using Six Sigma is improved speed This is because Six Sigma is based on ensuring that all processes are completed as quickly as possible and unnecessary processes are removed This way, Six Sigma can help you ensure that your orders are placed and completed faster Better Predictive Planning: When a business uses Six Sigma, a company adopts a more stable process to manage its supply chain Hence increasing order accuracy, inventory budgets and delivery times become more predictable Cost reduction: Six Sigma will refine processes and reduce costs, creating a buffer between budgeting and unexpected costs for the supply chain Identify the problem more clearly: With Six Sigma, if there is a problem with the supply chain process, the business will be able to anticipate and prepare for upcoming events, as it will be out of the process typically that you use for supply chain and inventory Improved team member engagement: Six Sigma requires Supply Chain employees to integrate the ability to make decisions on issues without consulting their supervisor This not only helps employees to be more proactive, but also contributes to reducing the number of barriers to each decision, making them more likely to perform at a higher level Role of six Sigma Indeed, the function of Six Sigma is designed to boost efficiency in the manufacturing sector, and was originally introduced as a kind of quality control, especially for large-scale manufacturing firms The key goal of this quality management system is to optimize development procedures and eliminate the amount of defects contained in them By 2015, Samsung rose to eight of the world's top 25 companies for Supply Chain efficiency, a major part of the company's production capacity As can be seen, Six Sigma has helped Samsung identify the cause of the failure of previous products and recover very quickly The success of the Galaxy S6 has truly transformed Samsung's flagship line After that, following the success, Samsung Galaxy S7 and S7 edge rose to the number position in smartphone market Not only applying this super process to flagship phones, Samsung also applies it to mid-end products, the most typical example is Samsung J7 Prime * The Lean Manufacturing Define "In his 1988 article titled" Lean Production Method Performance, "John Krafcik first used the word Lean Manufacturing "Next is the best-selling novel entitled" The Universe Has Changed the Computer The Computer Soon after, as an apt way to characterize the productive Japanese development methods in the US, the word Lean Manufacturing totally eclipsed the lesser-known Kaizen word Application Samsung has applied lean manufacturing into the company to improve productivity and quality of products and services Shorten production / service cycle time Visible and invisible waste minimizes Improve the efficiency of equipment and premises Increase reciprocal ability flexibly Role of The Lean Manufacturing Improve productivity and quality of products and services By reducing defects and waste, improving the efficiency of input resources, including increasing employee productivity / employee productivity by reducing waiting (between people -person; between man-machine), reduce movement, reduce redundant operations during work / operation Each employee / worker directly or indirectly involved in product creation or service delivery will have a clear awareness of the concept of Value and value-adding activities for customers in work, thereby actively contributing to the value chain of the entire organization to provide customers with the principles of Quality at source (Quality at source!) Shorten production / service cycle time (cycle time) By streamlining value-creating price processes, along with minimizing non-value-adding activities, eliminating waste caused by waiting between stages, shortening the time to prepare for production (setup time) and the change-over time of production of different products Visible and invisible waste minimizes Due to excess inventory, including inventory of unfinished semi-finished products (WIP / Work-InProcess) and finished products by applying JIT principles Improve the efficiency of equipment and premises Through useful tools such as TPM (Total Productive Maintenance - Maintain overall productivity), cell production arrangement (Cell Manufacturing) Increase coping ability flexibly At the same time minimizing the pressure on input resources (people, equipment) against the diverse requirements of the market through the practice of balancing production (level loading) every time the organization has achieved good results on production transition time The ability to deliver on time will also be ensured As lead time and cycle time improve, your responsiveness to product output will also improve with the existing facility resources *JIT Define A new industrial idea is Just In Time (JIT) "The shortest JIT description is:" The right commodity at the right moment-at the right amount-at the right spot Processes which not produce added value in the process of output or service distribution must be abandoned in the JIT And then, only what the client needs is generated by the system In other words, JIT is a manufacturing operating system in which, in each phase, the movements of raw components , materials, commodities and products circulating in the production and distribution process are prepared in the greatest detail, so that the next process can be carried out as soon as the current process is completed Therefore, no products slip into a state of nothing in the manufacturing process, waiting for processing, no staff or machines waiting for inputs to run Application JIT (Just in time) Production Strategy in Samsung Corporation Company : Every week, the field service staff will ‘log in IT network and report’ the expected orders for the next week This form the basis for all SCM processes This weekly rolling plan updates the monthly expected sales rolling plan also The whole marketing network and production system follow a weekly rolling sales plan and rolling production plan Production Planning and Control Committee (PPCC), consisting of members from Production, Purchase, Sales and Inventory, analyse the weekly sales forecast, finished goods inventory at all elements, goods in transit, raw material and parts in stock, pending order quantity etc and Freeze next week production and purchase orders All ‘A’ category items are ordered every week on JIT delivery basis ‘B’ & ‘C’ items are ordered every one or two months with staggered deliveries Out of 55 vendors, 38 are located with in 100 km of the factory, with hr transportation time 11 vendors are located beyond 100 km but with in 24 hr transportation time are foreign vendors for low weight electronic parts which are air freighted The committee also update the rolling monthly production plan Company also share the updated monthly production rolling plan with all local vendors so that they can be ready to supply the parts when the firm order is received Imported items required for production are ordered every month based on monthly rolling production plan These are high value low weight electronic items and hence air freighted Achieved JIT (Just In Time) production and inventory system Role of JIT The purpose is to evaluate in an organisation the necessary time usage (JIT) determinants More explicitly, the goal is to research the function of two organizational variables (size and age) and three infrastructure activities (Advanced Manufacturing Technology-AMT, Quality Control and Job Organization) *Kaizen Define Kaizen is a Japanese word meaning "transform for the better" or "continuous progress." It is a Japanese corporate ideology that includes all workers in procedures that constantly expand operations As an incremental and methodical process, Kaizen sees increase in productivity A broad variety of theories encompass the principle of kaizen By building a team culture, enhancing daily processes, maintaining employee involvement, and making a job more rewarding, less tiring, and healthy, it means making the work climate more productive and productive Application Samsung uses the Kaizen model to enhance development processes step-by - step, using scientific metrics to control and modify as appropriate, eliminating the risk of organizational errors to reduce costs Eliminate waste in factories by improving the organizationwide uniformity of knowledge and resource flow Role of Kaizen To apply emerging technology to existing manufacturing requirements, Samsung uses creativity New technologies for dealing with shifts in the conditions of industry Innovation for consumer loyalty and waste avoidance in the workplace *The effects of existing treatment technology on the company's operations and communication functions There are also a variety of other variables, besides the important role of Six Sigma, that play an equally important role in the implementation of Six Sigma One of the reasons is that the technological framework in the application of Six Sigma is becoming more and more common and inseparable There are also a variety of other factors , in addition to the essential role of Six Sigma experts The implementation of Six Sigma plays an equally significant role In introducing Six Sigma, one of the reasons is that software systems are becoming more and more common and inseparable There are several software frameworks that can be added to the Six Projects implementation Sigma, but they are split into two major classes, if you look closely The first group consists of information applications for the analysis of gathered data and the second group consists of data processing and measurement information *Distinguish different operational approaches such as TQM that can be used to further improve the quality of products / services in general by using appropriate theories, concepts and / or models In order to consistently evolve and reduce or eradicate production errors, streamline supply chain management, optimize customer service, and ensure that qualified workers keep pace, SamSung has used systematic quality management (TQM) Absolute quality management seeks to hold the overall quality of the finished product or service responsible to all those involved in the production process, while TQM has something in common with the process of improvement Six Sigma, but Six Sigma isn't the same as that TQM works on ensuring that failures are minimized by organizational rules and process requirements, while Six Sigma aims to eliminate mistakes The business uses rigorous quality control Although TQM originated in the manufacturing industry, it is possible to apply its concepts to many distinct industries It is designed to have a coherent vision for structural reform and an emphasis on longterm change from short-term targets TQM is used in a number of industries with this in mind, including, though not limited to, engineering, accounting , finance and medicine It is also possible to extend these approaches to all units of an individual entity This helps ensure that all workers work against the company's defined priorities, enhancing functionality in each field Administration, marketing , engineering, and personnel recruitment can be part of similar divisions * TQM advantages: Manage and expand innovations in many areas to enhance product competitiveness The product is finished to the maximum practicable, providing the potential to monitor the elimination of faults from the outset, saving costs * The disadvantages of TQM It's hard to do, especially for small businesses Rapidly forming corporations in the form of joint stock firms, TINH, private When running without profit, and then rapidly dissolving, going bankrupt often makes corporations less interested in the issue of long-term management Recommended to achieve an improved effect The Samsung company can sell both its consumer and customer goods People may also purchase their stuff directly on the internet There are direct distribution templates for Samsung groups, and a telephone network They will also keep this model 's negative conversation cash cycle When they have to pay for fresh raw materials, the company needs to collect payment before They can only be seen in time control, too They must be able to supply their merchandise (electronic goods) on track locations at the right time , at the right and fair rates Only after customer LAN requests and demanding content of concern directly to the needs of consumers and satisfaction will computers and other electronic products be generated through JIT approaches By selling equilibrium value to their parties, Samsung electronics should optimize their financial owners They should prioritize the business and consumer innovations that you like for their standardized services They recommend more guaranteed skims as warranty Consumer protection, electronic device protection Strategic marketing focused on diversity and different economic settings should be created Their political operations should concentrate on their company operations They should manufacture their electronic goods on the basis of consumer preferences, demands and time requirements This means they need to adjust their necessary basic markets and innovative design innovations and marketing strategies They can also follow TOYTA SONEY, LG and PANASONIC groups if they wish to become the world leader and the main electronic calculation of quality points It is easier for them to manufacture their goods at the same quality, but at different costs, and on average, as well as on the Chinese electronic markets , which means that they can focus not only on their high market, but also on the wealthy, but also on the poor Based on their capability and nature, they will manufacture their goods of different quality and different prices They can handle the method of their recruiting and placement They should emphasize on versatility, diversity, fair opportunity, etc sample collection for their recruiting and selection of workers Based on their success and job quality, they can inspire workers They should boost the demand and the business strategies of their demand They should raise their shareholders and shareholders alike The employee base, skillful expectations and best results prove that they will become the global leader of the electronic brand effectively Process architecture for Samsung electronics is a positive thing The product has too many styles, diverse diversity, on the basis of price and quality needed by the consumer Network architecture of supply is also a positive thing Individuals can also buy from the service Many of Samsung electronics, its products, management structure and supply chain details can be found on the Samsung website Websites must be owned by the organization IV.Summarized conclusions The Samsung brand is known worldwide for its service and design, outstanding employees, and reliable product innovation A responsible approach to business and global citizenship and globalization with its partners and customers, Samsung moves the world in a progressive direction for the next generation Samsung's mission is to be the best 'digital electronics company' It adheres to environmental health and safety of low standards of care and ethics Refers to an organized culture that has its own values and the stock holders of customers, stakeholders, employees, citizens of co-equipment are socially responsible It strives to be the best mark in the field of electronic materials in the world by improving size, quality, capacity or electrical equipment Although in the process of improvement and development, the company still encountered many problems but promptly discovered and changed The problem-solving process took place very quickly to prove that SamSung is doing very well its duties on the way to conquer the market and in the hearts of customers V.References Stone, A., 2020 How Rugged Smartphones Can Drive Lean Manufacturing [online] Samsung Business Insights Available at: [Accessed 26 October 2020] Logistics4vn.com 2020 Sản Xuất Tinh Gọn Là Gì? Lean Manufacturing Là Gì? - Blog Của Mr Logistics Việt Nam [online] Available at: [Accessed 26 October 2020] 2020 [online] Available at: [Accessed 26 October 2020] UKEssays.com 2020 Management And Operations Of Samsung Electronics [online] Available at: [Accessed 26 October 2020] RK Supply Chain Management 2020 Supply Chain – SAMSUNG(I) [online] [Accessed 26 October 2020] Available at: ... II.LO1: Review and criticize the effectiveness of operational management principles 4,5,6,7,8,9 ,10 III.LO2: Apply the concept of continual improvement in operationalcontexts 1, 12 ,13 ,14 ,15 ,16 ,17 ,18 ,19 ,20... billion) in 2000, 42nd ($ 6.4 billion) in 20 01, 34th ( 8, billion USD) in 2002, 25 th (10 .8 billion USD) in 2003, 21st (12 .5 billion USD) in 2004, and 20th (14 .9 billion USD) in 2005 Export production... Samsung Group was 5.8 trillion won in 20 01, 11 .7 trillion won in 2002, 7.4 trillion won in 2003, and 15 .7 trillion won in 2004 shows a solid progress II LO1: Review and criticize the effectiveness