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University of Economics, HCMC School of Foreign Languages Division of English for General Purposes End of Unit Test.M1.Unit EXAM IN ENGLISH FOR BUSINESS COMMUNICATION (75 minutes) Read the instruction carefully RECORD your answers on your answer sheets Section 1: Language knowledge (40 marks) I Choose the words that best fit the gaps in the following passage Recently my accountant gave me one of the most common excuses (1) …………… some work being late: “It was really complicated (2) …………… took me a great deal of time” If you think about it, I think you’ll agree that this is a ridiculous excuse All it really (3) …………… is to ensure that you’ll continue to be late, as well as making you feel that you are always being (4) …………… schedule (5) …………… project takes a certain (6) …………… of time and the truth is (7) …………… in most cases, you can estimate the time it will take (8) …………… a task Of course, there will always be (9) …………… factors, but in your scheduling you can allow time (10) …………… these unknown elements 10 A for A but A makes A about A Each of A number A while A complete A prediction A with B of B and B does B in B Every B amount B and B completing B predicted B of C at C so C costs C on C All C lots C that C completed C unpredictably C for D with D however D spends D at D No D plenty D since D to complete D unpredictable D about II Choose the best answer 11 He …………… the company 25 years ago and he stills works for us A join B joined C has joined D had joined 12 I am writing with reference to the order I …………… with you last week A made B placed C did D ran 13 I met an old business colleague while I …………… to New York for a conference A travelled B was traveling C travel D will travel 14 We ………… business with that company a few years ago, but then we stopped dealing with them A made B placed C did D ran 15 We were discussing our expansion plans when the chairman suddenly …………… his resignation A announces B announced C was announcing D had announced 16 When the consultants had finished their study, they …………… a report for the directors A writes B wrote C was writing D will write 17 The stock market can be risky because the prices of shares varies according …………… economic conditions A to B for C at D in 18 I'm all …………… favour of equal pay for equal work A in B of C on D for 19 The product was developed …………… response …………… customer demand A in / on B for / to C with / to D in / to EOU Test.M1.U4.PreInter 20 High-tech companies spend an enormous amount of time and money …………… research and development A with B for C on D to 21 I think our new product should retail …………… $15.99 A with B in C to D at 22 We benefited directly …………… the reorganization A from B by C with D for 23 She could be excellent as a European sales rep …………… she speaks French fluently A however B but C because D although 24 We are spending a great deal on phone calls …………… to a postal strike A because B in spite C due D despite 25 We wanted to find a workplace …………… allowed us to work efficiently A which B that C Ø D a & b are correct 26 Shakespeare’s Globe Theatre was an open-air playhouse …………… Shakespeare’s plays were performed A which B that C Ø D where 27 …………… an idea is really good and the product fills a gap in the market, it may win an award for innovation A Unless B If C Therefore D However 28 I was working late at the office …………… she was out socializing A while B although C if D since 29 We were having a successful negotiation …………… suddenly they made new demands A while B since C when D until 30 The owners were unable to …………… all the demands of the workers A satisfy B see C please D make 31 We use our website to …………… surveys of customer opinion A lead B conduct C have D make 32 What you to …………… customer loyalty? A attract B encourage C make D 33 Their competitors failed to see the …………… in the market, so they missed a great opportunity A hole B range C sort D gap 34 A good business idea is one that …………… profits A generates B does C holds D addresses 35 This new drug …………… a breakthrough in the treatment of cancer A met B filled C marked D solved 36 Our food scientists are working on a very interesting …………… project at the moment A developed B development C developing D develops 37 A new and …………… version of our salad cream is coming out next month A improves B improvement C improved D improving 38 I’m not at all …………… with the performance of my new car A satisfaction B satisfactory C satisfied D satisfy 39 We have a …………… card which we distribute free to all our customers A loyalty B loyal C loyally D loyalist 40 You can have free …………… when you purchase goods of more than USD 3,000 in value A shipping B to ship C ships D shipped Section 2: Language use I Read the following passage and answer the questions that follow: Very occasionally, a man has an idea which changes the lives of millions King Camp Gillette had one in 1895 when he conceived the idea of the safety razor Before that, men went to the barber’s for a shave or took a EOU Test.M1.U4.PreInter long time using a cut–throat razor In 1901 Gillette founded his company in Boston and sales grew so fast that in 1905 he opened his first office in Europe, in London Gillette was a skillful advertiser and today the company continues to spend huge sums of money advertising in the press and on TV, or sponsoring major sports events In 1950 Gillette paid $6,000,000 to sponsor the baseball World Series for six years Back in 1908 the company designed its famous diamond-shaped logo Just a few years later, in 1917, Gillette won one of its largest contracts ever It supplied the U.S army with razors during the First World War In 1930, in order to gain market share, it merged with a competitor, Gaisman’s Razor Company, and from there went from strength to strength After the resignation of King Camp Gillette in 1931, the company continued to diversify and in 1936 it launched brushless shaving cream, which is still one of Gillette most important products Choose the best answer: Gillette merged with its competitor in order to: A diversify C found a new company B gain market share D Launch new products Gillette established his own company in : A London B New York C Boston Which of the following statement is FALSE? A Gillette had the idea for the safety razor in 1895 B The Gillette logo was diamond – shaped C The company launched brushless saving cream in 1936 D In 1917 the company won a British army contract D Paris Answer the question What is one of Gillette most important products? What does each of the following underlined words/ phrases refer to? “… when he conceived the idea …” (line 2) “…it merged with a competitor …” (line 9) Which words/ phrases in the passage mean the following? pay some money for an event in order to advertise: ………………… decided how something will look by making drawings of it: ………………… Fill in each blank with one suitable word from the passage Put it in its correct form or tense if necessary We are planning to ……………… the product on the market in June 10 We allocated over USD 200,000 for TV ……………… last year II Writing You are a member of the Student Council of ACU - Australian Catholic University From the following notes, write an invitation letter to a guest speaker, Mr Alan Cane + Event: Annual Day of ACU, June 10, 20XX + Talk: 20 minutes; topic: The Top Environmental Initiatives Happening Today + ACU: one of the universities very interested in protecting both the university community & the natural environment; a conference about global environmental issues / year + Believing his contribution to environmental awareness is unparalleled  looking forward to hearing + Replying by May 20, 20XX + Contact details: tel: 555-123-4567, email: Name@email.com EOU Test.M1.U4.PreInter Dear Mr Alan Cane, On behalf of ……………………………………………………………………………………………… …………………………………………………………………………………………………………… ACU is …………………………………………………………………………………… …………………………………………………………………………………………………………… …………………………………………… We would be very pleased if …………………………………………………………………………… …………………………………………………………………………………………………………… …………………………………………… We hope ………………………………………………………………………………………………… …………………………………………………………………………………………………………… …………………………………………… Sincerely, Katherine Hatfield III Listening Part 1: Listen to the question and choose the best response The recording will be played twice A B C A B C A B C A B C A B C Part 2: Listen to the recording and complete the notes The recording will be played twice A surprise at one of the upcoming weekly (6) ……………………… ……………………… : Dr Marwella Jones, an expert on office management, will come to: + talk about (7) ……………………… ……………………… in managing an office + show a video with highlights of her recent (8) ……………………… ……………………… tour (interesting but makes the meeting a little longer than usual  plan to be here that morning until lunchtime) • This is a very (9) ……………………… ………………………,  put the date on your calendar • If there is some (10) ……………………… ……………………… why you can’t attend  notify ASAP The End EOU Test.M1.U4.PreInter KEYS - EOU TEST.M1.Unit Section I A B B C B B C D D 10 C 12 B 22 A 32 B 13 B 23 C 33 D 14 C 24 C 34 A 15 B 25 D 35 C 16 B 26 D 36 B 17 A 27 B 37 C 18 A 28 A 38 C 19 D 29 C 39 A 20 C 30 A 40 A II 11 B 21 D 31 B Section I Reading B Gaisman’s Razor Company C sponsor D designed It is brushless shaving cream launch King Camp Gillette 10 advertising II Writing: (SUGGESTED ANSWER) Dear Mr Alan Cane, On behalf of the Student Council of ACU (Australian Catholic University), we would like to invite you to attend our Annual Day on June 10, 20XX, and give a 20-minute talk on The Top Environmental Initiatives Happening Today ACU is one of the universities that are very interested in protecting both the university community and the natural environment Every year we hold a conference about global environmental issues We would be very pleased if you would present for us on the Annual Day We believe that your contribution to environmental awareness is unparalleled, and look forward to hearing you speak on the subject We hope this invitation is of your interest, and we can receive a positive reply from you by May 20, 20XX If you have any questions, I can be reached at 555-123-4567 or at Name@email.com Yours sincerely, Katherine Hatfield III Listening EOU Test.M1.U4.PreInter Part Part B staff meetings A best practices C international speaking C special opportunity B 10 pressing reason AUDIO SCRIPT Part 1 When does your flight leave? (A) From the airport (B) At 12:30 (C) From Gate 23 Have we received that fax yet? (A) I’ve got it right here (B) In about an hour (C) I’ll fax it now Isn’t it time for our meeting? (A) Sometimes I have meat (B) A quarter to three (C) Yes, but it’s been rescheduled Is the boss in a good mood? (A) Yes, but he’ll be right back (B) I’ve seen him smiling all morning (C) No, he’s in the cafeteria Ms Pak, is it? How you do? (A) It’s my mistake (B) I’m a lawyer (C) How you do? Part We’ll have a special surprise at one of our upcoming weekly staff meetings, let me check, yes, it’ll be during the first meeting next month Dr Marwella Jones, a world-renowned expert on office management, will be visiting with us to talk about best practices in managing an office She’ll also be showing a video with highlights of her recent international speaking tour It should be very interesting, however, the video showing will make our meeting a little longer than usual, so you should plan to be here that morning until lunchtime This is a very special opportunity, so be sure to put the date on your calendar If there is some pressing reason why you can’t attend, please let me know as soon as possible University of Economics, HCMC School of Foreign Languages EOU Test.M1.U4.PreInter End of Unit Test.U4.M2 Division of English for General Purposes EXAM IN ENGLISH FOR BUSINESS COMMUNICATION (75 minutes) Read the instruction carefully RECORD your answers on your answer sheets Section 1: Language knowledge (40 marks) I Choose the words that best fit the gaps in the following passage Recently my accountant gave me one of the most common excuses (1) …………… some work being late: “It was really complicated (2) …………… took me a great deal of time” If you think about it, I think you’ll agree that this is a ridiculous excuse All it really (3) …………… is to ensure that you’ll continue to be late, as well as making you feel that you are always being (4) …………… schedule (5) …………… project takes a certain (6) …………… of time and the truth is (7) …………… in most cases, you can estimate the time it will take (8) …………… a task Of course, there will always be (9) …………… factors, but in your scheduling you can allow time (10) …………… these unknown elements A for B of C at D with A but B and C so D however A makes B does C costs D spends A about B in C on D at A Each of B Every C All D No 10 11 A number B amount C lots D plenty 12 13 A while B and C that D since 14 15 A complete B completing C completed D to complete 16 EOU Test.M1.U4.PreInter 17 A prediction B predicted C unpredictably D unpredictable 18 19 A with B of C for D about 20 II Choose the best answer 11 He …………… the company 25 years ago and he stills works for us A join B joined C has joined D had joined 12 I am writing with reference to the order I …………… with you last week A made B placed C did D ran 13 I met an old business colleague while I …………… to New York for a conference A travelled B was traveling C travel D will travel 14 We ………… business with that company a few years ago, but then we stopped dealing with them A made B placed C did D ran 15 We were discussing our expansion plans when the chairman suddenly …………… his resignation A announces B announced C was announcing D had announced 16 When the consultants had finished their study, they …………… a report for the directors A writes B wrote C was writing D will write 17 The stock market can be risky because the prices of shares varies according …………… economic conditions A to B for C at D in 18 I'm all …………… favour of equal pay for equal work A in B of C on D for 19 The product was developed …………… response …………… customer demand A in / on B for / to C with / to D in / to 20 High-tech companies spend an enormous amount of time and money …………… research and development A with B for C on D to 21 I think our new product should retail …………… $15.99 A with B in C to D at 22 We benefited directly …………… the reorganization A from B by C with D for 23 She could be excellent as a European sales rep …………… she speaks French fluently A however B but C because D although 24 We are spending a great deal on phone calls …………… to a postal strike A because B in spite C due D despite 25 We wanted to find a workplace …………… allowed us to work efficiently A which B that C Ø D a & b are correct 26 Shakespeare’s Globe Theatre was an open-air playhouse …………… Shakespeare’s plays were performed A which B that C Ø D where 27 …………… an idea is really good and the product fills a gap in the market, it may win an award for innovation A Unless B If C Therefore D However 28 I was working late at the office …………… she was out socializing A while B although C if D since 29 We were having a successful negotiation …………… suddenly they made new demands A while B since C when D until 30 The owners were unable to …………… all the demands of the workers A satisfy B see C please D make 31 We use our website to …………… surveys of customer opinion EOU Test.M1.U4.PreInter A lead B conduct C have D make 32 What you to …………… customer loyalty? A attract B encourage C make D 33 Their competitors failed to see the …………… in the market, so they missed a great opportunity A hole B range C sort D gap 34 A good business idea is one that …………… profits A generates B does C holds D addresses 35 This new drug …………… a breakthrough in the treatment of cancer A met B filled C marked D solved sts are working on a very interesting …………… project at the moment A developed B development C developing D develops nd …………… version of our salad cream is coming out next month A improves B improvement C improved D improving ………… with the performance of my new car A satisfaction B satisfactory C satisfied D satisfy 39 We have a …………… card which we distribute free to all our customers A loyalty B loyal C loyally D loyalist 40 Free …………… when you purchase goods of more than USD 3,000 in value A shipping B to ship C ships D shipped Section 2: Language use I Read the following passage and answer the questions that follow: Very occasionally, a man has an idea which changes the lives of millions King Camp Gillette had one in 1895 when he conceived the idea of the safety razor Before that, men went to the barber’s for a shave or took a long time using a cut–throat razor In 1901 Gillette founded his company in Boston and sales grew so fast that in 1905 he opened his first office in Europe, in London Gillette was a skillful advertiser and today the company continues to spend huge sums of money advertising in the press and on TV, or sponsoring major sports events In 1950 Gillette paid $6,000,000 to sponsor the baseball World Series for six years Back in 1908 the company designed its famous diamond-shaped logo Just a few years later, in 1917, Gillette won one of its largest contracts ever It supplied the U.S army with razors during the First World War In 1930, in order to gain market share, it merged with a competitor, Gaisman’s Razor Company, and from there went from strength to strength After the resignation of King Camp Gillette in 1931, the company continued to diversify and in 1936 it launched brushless shaving cream, which is still one of Gillette most important products Choose the best answer: Gillette merged with its competitor in order to: A diversify C found a new company B gain market share D Launch new products Gillette established his own company in : A London B New York C Boston D Paris Which of the following statement is FALSE? A Gillette had the idea for the safety razor in 1895 B The Gillette logo was diamond – shaped C The company launched brushless saving cream in 1936 D In 1917 the company won a British army contract What does each of the following underlined words/ phrases refer to? “… when he conceived the idea …” (line 2) “…it merged with a competitor …” (line 9) Which words/ phrases in the passage mean the following? EOU Test.M1.U4.PreInter pay some money for an event in order to advertise: ………………… put into motion a new product: ………………… decided how something will look by making drawings of it: ………………… Fill in each blank with one suitable word from the passage Put it in its correct form or tense if necessary We are planning to ……………… the product on the market in June 10 We allocated over USD 200,000 for TV ……………… last year II Writing You are a member of the Student Council of ACU - Australian Catholic University From the following notes, write an invitation letter to a guest speaker, Mr Alan Cane + Event: Annual Day of ACU, June 10, 20XX + Talk: 20 minutes; topic: The Top Environmental Initiatives Happening Today + ACU: one of the universities very interested in protecting both the university community & the natural environment; a conference about global environmental issues / year + Believing his contribution to environmental awareness is unparalleled ⭢ looking forward to hearing + Replying by May 20, 20XX + Contact details: tel: 555-123-4567, email: Name@email.com Dear Mr Alan Cane, On behalf of ……………………………………………………………………………………………… …………………………………………………………………………………………………………… ACU is …………………………………………………………………………………… …………………………………………………………………………………………………………… …………………………………………… We would be very pleased if …………………………………………………………………………… …………………………………………………………………………………………………………… …………………………………………… We hope ………………………………………………………………………………………………… …………………………………………………………………………………………………………… …………………………………………… Sincerely, Katherine Hatfield III Listening PART ONE: Listen to the conversations twice and choose the appropriate answer to each question Conversation1: Questions – Where will the speakers go to work? A The conference room B The business office C The elevator D Their desks What will they take with them? A Pens B Notepads C A computer EOU Test.M1.U4.PreInter 10 D Computer paper Conversation2: Questions – Who will be in the office tomorrow? A Sam B Sam’s boss C Sam’s friend D Sam’s assistant What does the woman want help with? A Cooking lunch B Finding a book C Going over accounts D Planning a conference When will the woman go to the office? A After work B After lunch C Before lunch D At dinnertime PART TWO: Listen to the recording and complete the notes The recording will be played twice There will be a surprise at one of our upcoming weekly (6) ……………………… ……………………… + Dr Marwella Jones, an expert on office management, will come to talk about (7) ……………………… ……………………… in managing an office + She’ll also show a video with highlights of her recent (8) ……………………… ……………………… tour which should be interesting + The video showing will make our meeting a little longer than usual, so you should plan to be here that morning until lunchtime As this is a very (9) ……………………… ………………………, be sure to put the date on your calendar + Please notify me ASAP if there is some (10) ……………………… ……………………… why you can’t attend The End EOU Test.M1.U4.PreInter 11 ... ran 13 I met an old business colleague while I …………… to New York for a conference A travelled B was traveling C travel D will travel 14 We ………… business with that company a few years ago, but... attend  notify ASAP The End EOU Test.M1.U4.PreInter KEYS - EOU TEST.M1.Unit Section I A B B C B B C D D 10 C 12 B 22 A 32 B 13 B 23 C 33 D 14 C 24 C 34 A 15 B 25 D 35 C 16 B 26 D 36 B 17 A 27... you by May 20, 20XX If you have any questions, I can be reached at 555-123 -45 67 or at Name@email.com Yours sincerely, Katherine Hatfield III Listening EOU Test.M1.U4.PreInter Part Part B staff