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University of Economics, HCMC School of Foreign Languages Division of English for General Purposes End of Unit Test.M1.Unit EXAM IN ENGLISH FOR BUSINESS COMMUNICATION (75 minutes) Read the instruction carefully RECORD your answers on your answer sheets Section 1: Language knowledge (40 marks) I Choose the words that best fit the gaps in the following passage Dear JJ Mills, The Personnel Department is (1) …………… to tell you that you (2) …………… to Assistant Manager in the Service Department We are very satisfied with (3) …………… work you have been doing and would like to promote you to this position (4) …………… the better of the company (5) …………… this official, we will hold a meeting with you and the Personnel Department to update your files on the position you will be moved to, and we will (6) …………… to you about the new wage, and the new benefits you will receive (7) …………… you are in this position The meeting will (8) …………… around an hour, and after all the necessary documents have been signed, you may return to work as an assistant manager We congratulate you (9) …………… your promotion and would love to keep (10) …………… with you for the time you are here Sincerely, Grant Johnson A pleasing A will promote A the A on A To make A discuss A why A last A with 10 A work B pleasure B will be promoting B a B for B Making B explain B after B operate B at B to work C please C will be promoted C an C with C Make C inform C when C run C in C working D pleased D have promoted D D to D Made D call D that D D on D works II Choose the best answer 11 Would you mind …………… an office with four other people? A to share B shared C share D sharing 12 A number of small companies will go bankrupt when the government …………… the legal working hours to thirty-four hours a week A reduces B is reduced C has reduced D will reduce 13 Yes, I …………… about your advert in Careers Now Could you send me an application form, please? A call B have called C am calling D called 14 …………… you tell us more about your present job? A Could B Would C Do D Did 15 Marcel Lacour’s job involves …………… new product and new ideas A developing B develop C developed D to develop 16 70% of employers admitted to …………… a candidate because of their online behaviour A reject B rejecting C rejected D to reject 17 When Sunlop Corporation moved its headquarters to Chicago, the director had a state-of-the-art security EOU Test.M1.U1.PreInter system …………… A installing B install C installed D installs 18 Moving away from the city and renting an apartment in the rural area does not always help …………… one’s living expenses A limitation B limited C limiting D limit 19 Junior managers who get a promotion often face many problems …………… they have more authority and responsibility A so that B because C in addition D so 20 Ambitious people often decide on a career plan …………… they are still at university A before B after C while D during 21 A good manager creates an environment …………… ideas are heard and respected and everyone feels that they are contributing to the whole A which B when C where D that 22 Have you dealt …………… these complaints yet? A in B with C out D to 23 She is in charge …………… the day-to-day running of the business A on B of C in D with 24 I’m sorry, there’s no answer I can transfer you …………… her voice mail A with B to C for D at 25 Could you give me the other number for Workplace Solutions? I can’t get …………… to them A in B off C through D on 26 She can call me back if there’s a problem I’m …………… 0191 498 0051 A to B in C for D on 27 Mr Yasin cautioned job seekers to be aware …………… their online image even after landing the perfect job A of B on C for D with 28 People who work in sales often have the opportunity to earn …………… on top of a basic salary A commission B profit C revenue D money 29 Ambitious people often decide on a …………… while they are still at school or university A career break B career move C career ladder D career plan 30 …………… deals with employees, keeps their records and helps with any problems they might have A Accounts B Human Resources C R & D D Sales 31 Amelia’s company is a big company, and she thinks that there will be good opportunities for …………… in a couple of years A qualification B competition C commission D promotion 32 Certain companies offer a career …………… to the long-term unemployed or to people without formal qualifications A ladder B opportunity C break D plan 33 In our company, everybody works …………… ; i.e we start work at our convenience A overtime B flexitime C economically D hard 34 Some people …………… a career break to something adventurous like sailing round the world or going trekking in India A take B make C offer D decide 35 In my present job, I work long and …………… hours I often have to work late at night and on public holidays A flexible B anti-social C social D opening 36 The government’s …………… plans for social reform have been announced A ambition B ambitiously C ambitious D ambitions 37 He worked hard and has been …………… to assistant manager A promoting B promote C promoted D promotion 38 He was a poor …………… at school and left with no qualification A performed B performance C performing D performer 39 He is responsible for the …………… of new members A recruitment B recruiting C recruits D recruited 40 Attempts are being made to …………… the problem of waste disposal EOU Test.M1.U1.PreInter A solution B solve C solving D solved Section 2: Language use (60 marks) I Read the following passages and answer the questions that follow Looking for Drivers to deliver This is one chance to be a driver that delivers lots of important things such as cash, treasures, guns, or even famous people We are the best and safest delivery company in New York, Tamm Express Delivery Company We are looking for drivers who have clean driving records, good people skills, and an ability to deliver very important and precious things efficiently and safely You must be older than 25 to apply and be fluent in the English language If you can speak other languages, that can set you apart as a better applicant Dear Tamm Express Delivery Company, Hello, my name is A.J Smith, and I have worked as a cop in New York for twenty years now I retired as a cop last year, because of one incident where I was shot in my stomach in my effort to catch a thief Although I really love my job as a cop, my family will not let me be one anymore So I decided to retire and now am looking for a new job I believe that working for the Tamm Express Delivery Company is just for me, because I can drive in any situations: raining, snowing, tornadoes, typhoons, etc Cops are usually trained for months to drive like the drivers in the movie in order to catch criminals Anyway, I believe that I would love this job and also would be a great help to your company I hope to hear from you soon Thank you Choose the best answer Who would most likely be interested in the advertisement? A A driving school instructor C A vehicle engineer B An unemployed truck driver D A taxi driver What applicants will have an advantage? A Those who have more than 10 years of driving experience B Those who have lived in New York for more than years C Those who can speak English fluently D Those who are bilingual with English Why does Mr Smith think he should work for the Tamm Express Delivery Company? A He drove in New York for more than 19 years B He was trained to drive in worst scenarios at his police academy C He knows all the short cuts in New York D He can stay up all night to work Answer the question What is the age requirement for applicants? What the underlined parts refer to? … We are the best and safest delivery company … (passage 1) … You must be older than 25 to apply and be fluent in the English language (passage 1) Which words in the passage mean the following? an attempt to something especially when it is difficult to do: ………………… collections of valuable things: ………………… Fill in each blank with suitable words or a phrase from the passage EOU Test.M1.U1.PreInter They offer guaranteed next-day ………………… to any home in the UK 10 Her elegant style …………… her …………… from other journalists II Writing: From Andrew Torres’s profile, write a CV for him including sections: Personal Details, Education, Employment, Skills and Interests Andrew Torres 109 Hollywood Avenue, Birmingham, B35 2HE Tel: 0121 793 8932, Mob: 079 6778 3931, Email: torres.a@gmail.com D.o.b: 24.01.1985, American, married Education: MBA, Finance and Accounting, Haas School of Business, 2010 ; BS, Accounting, University of California, Santa Barbara, 2007 Experience / Employment: years’ experience in cost accounting, Earn&Young; joined KPMG as chief accountant years ago (2013) Skills: knowledge of Oracle, SAGE and all Microsoft Office Applications; excellent communications skills Interests: socializing with friends and family; reading non-fiction books and solving puzzles III Listening: Part 1: Listen to the question and choose the best response The recording will be played twice A B C A B C A B C A B C A B C Part 2: Listen to the recording and fill in the blanks The recording will be played twice City Jobs Corps + helps find the right job for you, whatever your (6) …………………… & …………………… are (job as a computer technician, a hotel manager, or an (7) ………………… ………………………) + has job openings in all fields + provides assistance with résumés, (8) ……………………… ………………………, & interview skills + provides services free of charge to (9) ……………………… ……………………… + located at 35 North Main Street Visit today (10) ……………………… ……………………… necessary The End EOU Test.M1.U1.PreInter KEYS - EOU TEST.M1.Unit Section (40 m) I D C II 11 D 21 C 31 D 12 A 22 B 32 B A B A B C A D 13 C 23 B 33 B 14 A 24 B 34 A 15 A 25 C 35 B 16 B 26 D 36 C 17 C 27 A 37 C 18 D 28 A 38 D 19 B 29 D 39 A Section (60 m) I Reading B 10 C 20 C 30 B 40 B applicants D effort B treasures They must be older than 25 delivery Tamm Express Delivery Company 10 sets …… apart II Writing: Suggested Answer CURRICULUM VITAE Name: Date of birth: Nationality: Address: Telephone: Email: Andrew Torres January 24, 1985 American 109 Hollywood Avenue, Birmingham, B35 2HE 0121 793 8932; Mobile: 079 6778 3931 torres.a@gmail.com Education: + 2008 – 2010: MBA, Finance and Accounting, Haas School of Business + 2003 – 2007: BS, Accounting, University of California, Santa Barbara Employment: + 2013 – now: Chief Accountant, KPMG + Jan 2010 – November 2012: Accountant (in cost accounting), Earn&Young Skills: knowledge of Oracle, SAGE and all Microsoft Office Applications; excellent communications skills Interests: socializing with friends and family; reading non-fiction books and solving puzzles EOU Test.M1.U1.PreInter III Listening Part Part C skills, experience A office administrator A cover letters B city residents B 10 No appointment AUDIO SCRIPT PART 1 Why don’t we take a fifteen-minute break? How about joining us for lunch? (A) No, I didn’t break the plate (A) The employee cafeteria’s downstairs (B) It’s working just fine (B) I’d like to very much (C) Good I need to make a call (C) I didn’t have time for breakfast This article is poorly written I find this street plan confusing (A) There were a lot of errors in it (A) I found it for you (B) You can’t get rich riding around (B) You have the map upside down That’s (C) Art is not for the poor why Where you come from? (C) We planned to look for it tomorrow (A) Canada (B) The mailroom (C) Only a few minutes ago PART Out of work? No worries! We at City Jobs Corps can help find the right job for you, whatever your skills and experience are Are you looking for a job as a computer technician? A hotel manager? An office administrator? We have job openings in all fields We also provide assistance with résumés, cover letters, and interview skills All our services are provided free of charge to city residents Our office is conveniently located at 35 North Main Street Visit us today No appointment necessary ĐÁN ÁN NÈ University of Economics, HCMC End of Unit Test.U1.M2 EOU Test.M1.U1.PreInter School of Foreign Languages Division of English for General Purposes EXAM IN ENGLISH FOR BUSINESS COMMUNICATION (75 minutes) Read the instruction carefully RECORD your answers on your answer sheets Section 1: Language knowledge (40 marks) I Choose the words that best fit the gaps in the following passage Dear JJ Mills, The Personnel Department is (1) …………… to tell you that you (2) …………… to Assistant Manager in the Service Department We are very satisfied with (3) …………… work you have been doing and would like to promote you to this position (4) …………… the better of the company (5) …………… this official, we will hold a meeting with you and the Personnel Department to update your files on the position you will be moved to, and we will (6) …………… to you about the new wage, and the new benefits you will receive (7) …………… you are in this position The meeting will (8) …………… around an hour, and after all the necessary documents have been signed, you may return to work as an assistant manager We congratulate you (9) …………… your promotion and would love to keep (10) …………… with you for the time you are here Make st + adj Congratulate sb on st Keep + Ving Sincerely, Grant Johnson A pleasing B pleasure C please D pleased A will promote B will be promoting C will be promoted D have promoted A the B a C an D A on B for C with D to A To make B Making C Make D Made A discuss B explain to sb C inform D call A why B after C when D that A last B operate C run D A with B at C in D on 10 A work B to work C working D works II Choose the best answer 11 Would you mind …………… an office with four other people? A to share B shared C share D sharing 12 A number of small companies will go bankrupt when the government …………… the legal working hours to thirtyfour hours a week A reduces B is reduced C has reduced D will reduce 13 Yes, I …………… about your advert in Careers Now Could you send me an application form, please? A call B have called C am calling D called 14 …………… you tell us more about your present job? A Could B Would C Do D Did 15 Marcel Lacour’s job involves …………… new product and new ideas A developing B develop C developed D to develop 16 70% of employers admitted to …………… a candidate because of their online behaviour A reject B rejecting C rejected D to reject EOU Test.M1.U1.PreInter 17 When Sunlop Corporation moved its headquarters to Chicago, the director had a state-of-the-art security system …………… A installing B install C installed D installs Have /… + st _+ V3/ed 18 Moving away from the city and renting an apartment in the rural area does not always help …………… one’s living expenses A limitation B limited C limiting D limit Help to V Help + V 19 Junior managers who get a promotion often face many problems …………… they have more authority and responsibility A so that B because C in addition D so 20 Ambitious people often decide on a career plan …………… they are still at university A before B after C while D during 21 A good manager creates an environment …………… ideas are heard and respected and everyone feels that they are contributing to the whole A which B when C where D that A good manager creates an environment n this environment, ideas are heard and respected and everyone feels that they are contributing to the whole • 22 Have you dealt …………… these complaints yet? A in B with C out D to 23 She is in charge …………… the day-to-day running of the business A on B of C in D with To be in charge of st 24 I’m sorry, there’s no answer I can transfer you …………… her voice mail A with B to C for D at 25 Could you give me the other number for Workplace Solutions? I can’t get …………… to them A in B off C through D on 26 She can call me back if there’s a problem I’m …………… 0191 498 0051 A to B in C for D on 27 Mr Yasin cautioned job seekers to be aware …………… their online image even after landing the perfect job A of B on C for D with 28 People who work in sales often have the opportunity to earn …………… on top of a basic salary A commission B profit C revenue D money 29 Ambitious people often decide on a …………… while they are still at school or university A career break B career move C career ladder D career plan 30 …………… deals with employees, keeps their records and helps with any problems they might have A Accounts B Human Resources C R & D D Sales 31 Amelia’s company is a big company, and she thinks that there will be good opportunities for …………… in a couple of years A qualification B competition C commission D promotion 32 Certain companies offer a career …………… to the long-term unemployed or to people without formal qualifications A ladder B opportunity C break D plan 33 In our company, everybody works …………… ; i.e we start work at our convenience A overtime B flexitime C economically D hard 34 Some people …………… a career break to something adventurous like sailing round the world or going trekking in India EOU Test.M1.U1.PreInter A take B make C offer D decide 35 In my present job, I work long and …………… hours I often have to work late at night and on public holidays A flexible B anti-social C social D opening 36 The government’s …………… plans for social reform have been announced A ambition B ambitiously C ambitious D ambitions 37 He worked hard and has been …………… to assistant manager A promoting B promote C promoted D promotion 38 He was a poor …………… at school and left with no qualification A performed B performance C performing D performer 39 He is responsible for the …………… of new members / recruiting new members A recruitment B recruiting C recruits D recruited 40 Attempts are being made to …………… the problem of waste disposal A solution B solve C solving D solved Section 2: Language use (60 marks) I Read the following passages and answer the questions that follow Choose the best answer Who would most likely be interested in the advertisement? A A driving school instructor B C An unemployed truck driver D E A vehicle engineer F G A taxi driver H What applicants will have an advantage? A Those who have more than 10 years of driving experience B C Those who have lived in New York for more than years D E Those who can speak English fluently F G EOU Test.M1.U1.PreInter Those who are bilingual with English H Why does Mr Smith think he should work for the Tamm Express Delivery Company? A He drove in New York for more than 19 years B C He was trained to drive in worst scenarios at his police academy D E He knows all the short cuts in New York F G He can stay up all night to work H What the underlined parts refer to? … We are the best and safest delivery company … (passage 1) … You must be older than 25 to apply and be fluent in the English language (passage 1) Which words in the passage mean the following? police officer: ………cop………… an attempt to something especially when it is difficult to do: ………effort………… collections of valuable things: ……treasures…………… Fill in each blank with suitable words or a phrase from the passage They offer guaranteed next-day delivery…… to any home in the UK 10 Her elegant style …set… her ……… apart…… from other journalists II Writing: From Andrew Torres’s profile, write a CV for him including sections: Personal Details, Education, Employment, Skills and Interests Andrew Torres 109 Hollywood Avenue, Birmingham, B35 2HE Tel: 0121 793 8932, Mob: 079 6778 3931, Email: torres.a@gmail.com D.o.b: 24.01.1985, American, married Education: MBA, Finance and Accounting, Haas School of Business, 2010 ; BS, Accounting, University of California, Santa Barbara, 2007 Experience / Employment: years’ experience in cost accounting, Earn&Young; joined KPMG as chief accountant years ago (2013) Skills: knowledge of Oracle, SAGE and all Microsoft Office Applications; excellent communications skills Interests: socializing with friends and family; reading non-fiction books and solving puzzles III Listening: PART ONE: Listen to the conversations twice and choose the appropriate answer to each question Conversation 1: Questions – Where does the conversation take place? A At a post office B At a park EOU Test.M1.U1.PreInter 10 C At a business office D At an airport When were the contracts mailed? A Earlier in the week B Yesterday morning C Last night D This morning Conversation 2: Questions – Where will they have the retirement party? A In the conference room B In Mr Lee’s office C In the party room D In a restaurant How many guests will there be? A 15 B 16 C 50 D 60 When will the party be? A Tuesday B Wednesday C Thursday D Friday PART TWO: Listen to the recording and complete the notes The recording will be played twice City Jobs Corps + helps find the right job for you, whatever your (6) ……………………… & ……………………… are (job as a computer technician, a hotel manager, or an (7) ……………………… ………………………) + has job openings in all fields + provides assistance with résumés, (8) ……………………… ………………………, & interview skills + provides services free of charge to (9) ……………………… ……………………… + located at 35 North Main Street, (10) ……………………… ……………………… necessary The End EOU Test.M1.U1.PreInter 11 ... (10 ) ……………………… ……………………… necessary The End EOU Test.M1.U1 .PreInter KEYS - EOU TEST.M1.Unit Section (40 m) I D C II 11 D 21 C 31 D 12 A 22 B 32 B A B A B C A D 13 C 23 B 33 B 14 A 24 B 34 A 15 ... Skills and Interests Andrew Torres 10 9 Hollywood Avenue, Birmingham, B35 2HE Tel: 012 1 793 8932, Mob: 079 6778 39 31, Email: torres.a@gmail.com D.o.b: 24. 01. 1985, American, married Education:... Skills and Interests Andrew Torres 10 9 Hollywood Avenue, Birmingham, B35 2HE Tel: 012 1 793 8932, Mob: 079 6778 39 31, Email: torres.a@gmail.com D.o.b: 24. 01. 1985, American, married Education: