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Chapter 13 PLANNING AND DEPLOYING CLIENTS 393
á Do you want to improve efficiency of the ISAServer computer
for caching? Web proxy clients will directly use the Web proxy
service. SecureNAT clients and Firewall clients use the firewall
service and their HTTP requests are forwarded to the Web
proxy service.
á Do you have client operating systems and types other than
Windows? Other clients such as Macintosh, Unix, and Linux
can utilize SecureNAT and Web proxy client types.
á Would you like to cache FTP requests? Use Web proxy clients.
FTP requests made through the Web proxy application can be
cached.
Evaluating Network Infrastructure
Changes
Installing ISA Server(s) to provide Internet access control and/or
Web caching capability can result in numerous network infrastruc-
ture changes. The cost and complexity of deploying and maintaining
these changes is dependent on the type of clients to be used as well
as the nature of your infrastructure.
SecureNAT client’s potential entails few infrastructure changes. This
does not mean the cost will be low, rather that the modifications are
simple. If SecureNAT clients need to be pointed directly to the
internal interface of the ISAServer that information can be provided
in DHCP or manual configured for those clients with static IP
addresses. If multiple SecureNAT clients must be directly visited,
then you must budget your time and cost accordingly. In a larger
environment, however, SecureNAT clients may already be pointed
to network routers for internal routing. These routers must be con-
figured to route Internet requests to the ISA Server. Your time and
cost is dependent on the number of routers that must be configured
and the complexity of this configuration change.
If Web proxy or Firewall clients need to be configured for automatic
discovery then you may need to configure DHCP and/or DNS
servers to provide information on where to locate the ISA Server.
The protocol used in the Win Proxy Automatic Discover (WPAD)
protocol.
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394 Part IV DEPLOYING, CONFIGURING, AND TROUBLESHOOTING THE CLIENT COMPUTER
The process of deploying ISAServer can be reduced in complexity,
cost, and time by carefully evaluating client requirements. The twin
issues of maintenance and access troubleshooting can be more easily
enabled if a thorough knowledge and understanding of clients is
available to planners and implementers. It’s not just the configura-
tion and installation steps that are important. This chapter provided
insight into the knowledge base and planning decisions that are
required while deferring the step-by-step implementation instruc-
tions in the next chapter.
CHAPTER SUMMARY
KEY TERMS
• Network Address Translation
(NAT)
• SecureNAT
• Winsock applications
• mspclnt.ini
• msplat.txt
• Chained authentication
• Win Proxy Automatic Discover
protocol (WPAD)
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Chapter 13 PLANNING AND DEPLOYING CLIENTS 395
A PPLY YOUR K NOWLEDGE
TABLE 13.3
SAMPLE A NSWER TABLE
Requirement Client Type
Authentication Web proxy, Firewall
Web protocols Web proxy, Firewall,
SecureNAT
Application filters Firewall, SecureNAT
Caching of HTTP requests Web proxy, Firewall,
SecureNAT
Caching of FTP requests Web proxy
Requires the least configuration SecureNAT
Fine-tuned Winsock application usage Firewall
Review Questions
1. Are 16-bit Winsock applications supported? With
which clients?
2. Which client should be selected if access control
will be configured by IP address, schedule, proto-
col, and destination requested? Which will be the
simplest to configure?
3. Which clients use the Web proxy service? Which
ones use it most efficiently?
4. Discuss two items that can increase the complex-
ity and cost of deploying the various ISA Server
clients.
Exam Questions
1. In a migration from Proxy Server 2.0 to ISA
Server, an inventory of client status must be
made. Of the clients listed here, which will not
need changes to access the Internet through ISA
Server?
A. Winsock Proxy clients.
B. Web proxy clients set for autodiscovery.
Exercises
13.1 Planning Client Deployment
Before clients can be deployed, you must determine
which clients should be deployed. A good understand-
ing can save many hours and make maintenance and
access troubleshooting much less demanding.
Estimated Time: 10 minutes
1. Use the Table 13.2 to list the client requirements,
as you understand them, of your network.
2. In the second column of the table, list the client
type that is required to fulfill this need.
3. Compare your results with the sample table that
follows this exercise.
TABLE 13.2
CLIENT R EQUIREMENTS
Requirement Client Type
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396 Part IV DEPLOYING, CONFIGURING, AND TROUBLESHOOTING THE CLIENT COMPUTER
A PPLY YOUR K NOWLEDGE
C. Clients whose default gateway is set for the
ISA Server’s internal network interface.
D. Web proxy clients coded with the internal
network interface of the Proxy 2.0 server
(soon to be the ISA Server.) and port 80.
2. Which of the following ISAServer clients can be
used to provide Internet access for Macintosh and
Unix clients?
A. Firewall client
B. Web proxy client
C. SecureNAT client
D. Winsock Proxy Client
3. Various protocols and types of Web objects can
be cached. Which of the following items can be
cached?
A. HTTP and FTP requests from Firewall
clients.
B. HTTP and FTP requests from Web proxy
clients.
C. HTTP and FTP requests from SecureNAT
clients.
D. HTTP requests from SecureNAT clients.
4. You are debating using the Firewall client or the
SecureNAT client. Two advantages of one over
the other are
A. The Firewall client can inform the Firewall
service of the ports it needs to use.
SecureNAT clients need for ports must be
statically configured.
B. The Firewall client will always pass user cre-
dentials, thus user group membership can be
successfully used for access control.
C. The SecureNAT client can inform the
Firewall service of the ports it needs to use.
Firewall clients need for ports must be stati-
cally configured.
D. The SecureNAT client will always pass user
credentials, thus user group membership can
be successfully used for access control.
5. Which clients can be used in which modes?
A. SecureNAT clients are not supported in
Caching mode.
B. Web proxy clients are not supported in
Firewall mode.
C. Firewall clients are not supported in
Integrated mode.
D. SecureNAT clients are not supported in
Firewall mode.
Answers to Review Questions
1. 16-bit Winsock applications are only supported
for Windows NT 4.0 clients and Windows 2000
clients. See the section, “Firewall Client.”
2. All clients can be used in this scenario, however,
the SecureNAT is be the simplest to configure.
See the section, “Using Multiple Clients on a
Single Computer.”
3. All clients use the Web proxy service. SecureNAT
and Firewall client Web requests are forwarded to
the Web proxy service. The Web proxy client uses
the Web proxy service in the most efficient man-
ner. See the section, “SecureNAT Client.”
4. Two items that can increase the complexity of a
deployment are authentication and autodiscovery.
Authentication might be required to fulfill access
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Chapter 13 PLANNING AND DEPLOYING CLIENTS 397
A PPLY YOUR K NOWLEDGE
rules written to depend on group membership.
This requires a more complex deployment. If
Web proxy clients are used, then authentication
must be required of all clients—this prevents
participation by non-Windows clients.
Autodiscovery can save configuration time, but
can be difficult to get right. Changes to DNS and
DHCP configuration may need to be made. See
the section, “Considering Cost and Complexity.”
Answers to Exam Questions
1. A, B, C. D is incorrect. Proxy 2.0 uses port 80 to
listen for Web requests. ISAServer uses port
8080. See the section, “Migrating Proxy 2.0
Clients.”
2. B, C. A and D are incorrect; the firewall and
Winsock Proxy clients must be installed and
there is no version for non-Windows operating
systems. See, “Introducing ISAServer Client
Types.”
3. B, D. A is incorrect; only HTTP requests from
Firewall and SecureNAT clients are cached. See,
“Using Multiple Clients on the Same Computer.”
4. A, B. C and D are incorrect. See, “Using
Multiple Clients on the Same Computer.”
5. A, B. Firewall clients are supported in integrated
mode and SecureNAT clients are supported in
Firewall mode. See, “Introducing ISA Server
Client Types.”
1. ISAServer “Installation and Deployment
Guide” available at
http://www.microsoft.com/
isaserver/techinfo/ISAdeploy.htm
.
2. Carlisle Adams, Steve Lloyd, Understanding
the Public-Key Infrastructure, 1999, New
Riders Publishing. ISBN: 157870166X.
3. Roberta Bragg, Windows 2000 Security.
Chapters 4 and 17, 2000, New Riders
Publishing. ISBN: 0735709912.
4. “Windows 2000 Certificate Services,” a white
paper at
http://www.microsoft.com/
WINDOWS2000/library/operations/security/
Suggested Readings and Resources
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18 mcse CH13 6/5/01 12:12 PM Page 398
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O
BJECTIVES
14
CHAPTER
Installing and
Configuring Client
Options
This chapter covers the following Microsoft-specified
objectives for the Deploying, Configuring, and
Troubleshooting the Client Computer section of the
Installing, Configuring, and Administering Microsoft
Internet Security and Acceleration (ISA) Server 2000
exam:
Configure and troubleshoot the client com-
puter for secure network address translation
(SecureNAT).
What simple technique is used to implement the
SecureNAT client? What do you have to do to cre-
ate SecureNAT clients? Simple as it may seem, peo-
ple have trouble with this one.
Install the firewall Client software.
Considerations include the cost and
complexity of deployment.
. Troubleshoot autodetection
Using the firewall client brings many benefits to the
user or ISAServer services. Installation is uncom-
plicated, but issues do arise. The client information
must first be configured correctly on the server, or
communications will not occur. While the easiest
path may appear to be to configure auto detection,
there are several steps involved. How will you trou-
bleshoot client issues? By knowing what’s supposed
to happen.
Configure the client computer’s Web browser
to use ISAServer as an HTTP proxy.
Web proxy clients are simply client computers
whose browser has been configured to point to the
ISA Server. Instead of accessing the Internet
directly, they send their requests to ISA Server.
19 mcse CH14 6/5/01 12:13 PM Page 399
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O
UTLINE
S
TUDY STRATEGIES
Introduction 401
Configuring ISAServer and the
Network to Support Clients 401
Modifying Routing 401
Adding DHCP and/or DNS Settings 402
Configuring ISAServer Properties 403
Configuring ISAServer Client Settings 404
Installing and Configuring Clients 407
Configuring the SecureNAT Client 407
Configuring Web Proxy Clients 408
Installing and Configuring Firewall Clients 409
Using Multiple Clients on Single
Computers 411
Troubleshooting Client Trouble Spots 411
Troubleshooting Client Installation 412
Troubleshooting Autodetection 412
Troubleshooting Authentication 413
Chapter Summary 414
Apply Your Knowledge 415
Exercises 415
Answers to Exercises 415
Review Questions 415
Exam Questions 416
Answers to Review Questions 417
Answers to Exam Questions 417
. Consider the impact of having to configure
and/or install hundreds of ISAServer clients.
How would you do it?
. Separate out for yourself, which clients are nec-
essary where, and when you would use multiple
clients.
. Consider the multiple ISAServer client comput-
ers. What impact does adding the firewall client
to the Web proxy have?
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Chapter 14 INSTALLING AND CONFIGURING CLIENT OPTIONS 401
INTRODUCTION
Now that you know which clients you will use where and have
planned your client rollout, you need to take the steps to do so in
the most efficient way. The following sections will support your
efforts:
á Configuring ISAServer and the Network to Support Clients
á Installing and Configuring Clients
á Troubleshooting Client Trouble Spots
CONFIGURING
ISA SERVER AND THE
NETWORK TO SUPPORT CLIENTS
To support ISAServer clients, it might be necessary to
á Modify Routing
á Add DHCP and/or DNS Settings
á Configure ISAServer Properties
á Configure ISAServer Client Settings
Modifying Routing
Modifications to routing will depend on the status of the current
network routing configuration. The end results should be to route
Internet requests through the ISA Server. This can be accomplished
in a couple of ways.
In a small network where all clients are on the same network as
the ISA Server, it is only necessary to modify the default gateway
of the ISAServer clients to be the address of the internal network
interface card of the ISA Server. This can be done by adjusting
DHCP settings or by manually setting the gateway on client
systems.
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402 Part IV DEPLOYING, CONFIGURING, AND TROUBLESHOOTING THE CLIENT COMPUTER
In a larger environment consisting of multiple subnetworks, a
client’s default gateway will be the router interface on its subnet-
work. The routers then will need to be modified, if necessary to for-
ward Internet requests to the ISA Server.
Adding DHCP and/or DNS Settings
If the ISAServer clients will be configured to use automatic discov-
ery to find the ISA Server, and all clients are not in the same subnet-
work as the ISAServer the DHCP and/or DNS Server will need to
be modified to allow the ISAServer clients to find the ISA Server.
This is done by adding a Web Proxy Autodiscovery Protocol
(WPAD) entry to these servers. DHCP can provide autodiscovery
information for Windows 2000, Windows ME, and Windows 98
client computers. DNS can provide autodiscovery information for,
Windows NT 4.0, Windows 2000, Windows ME, and Windows
98. For instructions see Step by Step 14.1 (DHCP) and Step by Step
14.2 (DNS).
STEP BY STEP
14.1 WPAD Entries in DHCP
1. Click Start, Programs, Administrative Tools, DHCP.
2. Right-click the DHCP server and select Set Predefined
Options.
3. Click Add.
4. In the name box, type WPAD.
5. Type 252 for code.
6. In data type, select String. Click OK.
7. Enter
http://computername:autodiscoveryport#/Wpad.dat
(see Figure 14.1). Click OK.
8. Right-click Server Options and select Configure Options.
9. On the General Page, scroll down until you find 252
WPAD and check the box. Click OK.
FIGURE 14.1
Configuring DHCP for automatic discovery.
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[...]... If ISAServer Properties are properly configured and clients are configured for automatic discovery, clients in the same subnet as the ISAServer can receive a response to their broadcast request for the address of the proxy server To configure ISAServer to respond, you must publish automatic discovery STEP BY STEP 14.3 Publishing Automatic Discovery 1 Right-click Internet Security and Acceleration Server, ... access are routed to the internal network interface of the ISAServer How this is done depends on whether the client is on the same logical network as the ISA Server, or on some other internal network subnetwork To configure the SecureNAT client: á If the client is on the same logical network as the ISAServer internal network, use the ISAServer internal interface IP address as the client’s default... are set to autodetect the ISAServer and cannot, the problems may simply be a misconfiguration on the server side Items to check are the following: Please purchase PDF Split-Merge on www.verypdf.com to remove this watermark 19 mcse CH14 6/5/01 12:13 PM Page 413 Chapter 14 INSTALLING AND CONFIGURING CLIENT OPTIONS á Check ISAServer property pages On the Auto Discovery page, the server should be configured... can broadcast and receive direct answers from the ISAServer You will need to configure DNS or DHCP in this situation á Check the port listed for autodiscovery on the ISAServer Does it match client expectations? á Check port information in DHCP Does it match the server port? á Check port information DNS Whoops No port info in DNS The port used at the ISAServer must remain at port 80 Troubleshooting Authentication... watermark 19 mcse CH14 416 6/5/01 12:13 PM Par t IV Page 416 DEPLOYING, CONFIGURING, AND TROUBLESHOOTING THE CLIENT COMPUTER A P P LY Y O U R K N O W L E D G E Internet Internet router ISA ServerISAServer Win ME W2K A Win 98 C NT DHCP B FIGURE 14.13 FIGURE 14.14 Question 3 D Question 1 4 It is critical that users in the Marketing department be able to access the Internet even if the ISAServer is down... is that either routerbased networks forward Internet traffic to the ISA Server; or that clients in routerless networks assign their default gateway to the ISAServer internal network interface If these absolutes are not configured, configure them and test again á Web proxy clients need to know the IP address and listening port of the ISAServer Check to be sure that either this is hard coded in or “automatic”... Their configuration is done at installation from information on the ISAServer You can display information on whether they automatically detect the ISA Server by opening the firewall Client Monitor Tool’s icon in the systems tray á For Web proxy client and firewall clients, be sure the hard coded information is correct Remember that the ISA Server listens, by default to port 8080 á For Web proxy clients... can also be used to request a download of the file, and to change the ISA Server used for downloads The file created can be edited directly, but this should only be done on the ISA Server The client copy of the file should never be edited, as it will be periodically overwritten Property pages in the Client Configuration node of the ISAServer management console offer the more common areas that may need... should be entered á Check DHCP configuration If DHCP is being used to provide information on the ISAServer location, then the WPAD option should be configured á Check DNS configuration If DNS is being used to provide information on the ISAServer location then there will be a WPAD alias configured for the ISAServer á If neither DHCP or DNS configuration is present and routers are used in this network, then... must modify the client’s browser settings so that the browser can locate the ISAServer There are multiple ways to do this First, you could directly modify the client’s Web browser settings by opening the browser’s Property pages and entering the name or IP address of the ISAServer and the port (by default 8080) used by the ISAServer to listen for Web request To do so follow Step by Step 14.4 STEP BY . “Introducing ISA Server
Client Types.”
1. ISA Server “Installation and Deployment
Guide” available at
http://www.microsoft.com/
isaserver/techinfo/ISAdeploy.htm
.
2 same subnet-
work as the ISA Server the DHCP and/or DNS Server will need to
be modified to allow the ISA Server clients to find the ISA Server.
This is done