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Contents Overview 1 Message Routing and Routing Groups 2 Connecting Routing Groups 7 Determining Link Status 14 Routing Messages 21 Multimedia: Message Routing in Exchange 2000 28 Lab A: Creating Routing Groups and Routing Group Connectors 29 Review 35 Module 8: Message Routing in Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. If, however, your only means of access is electronic, permission to print one copy is hereby granted. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.  2000 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, BackOffice, Jscript, NetMeeting, Outlook, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries. Other product and company names mentioned herein may be the trademarks of their respective owners. Program Manager: Steve Thues Product Manager: Megan Camp Instructional Designers: Bill Higgins (Volt Technical), Jennifer Morrison, Priya Santhanam (NIIT (USA) Inc), Samantha Smith, Alan Smithee Instructional Software Design Engineers: Scott Serna Subject Matter Experts: Krista Anders, Megan Camp, Chris Gould (Global Logic Ltd), Janice Howd, Elizabeth Molony, Steve Schwartz (Implement.Com), Bill Wade (Wadeware LLC) Technical Contributors: Karim Batthish, Paul Bowden, Kevin Kaufman, Barry Steinglass, Jeff Wilkes Graphic Artist: Kimberly Jackson (Independent Contractor) Editing Manager: Lynette Skinner Editor: Kelly Baker Production Manager: Miracle Davis Build Manager: Julie Challenger Production Support: Marlene Lambert (Online Training Solutions, Inc) Test Manager: Eric Myers Courseware Testing: Robertson Lee (Volt) Creative Director, Media/Sim Services: David Mahlmann Web Development Lead: Lisa Pease CD Build Specialist: Julie Challenger Localization Manager: Rick Terek Operations Coordinator: John Williams Manufacturing Support: Laura King; Kathy Hershey Lead Product Manager, Release Management: Bo Galford Lead Product Manager, Messaging: Dave Phillips Group Manager, Courseware Infrastructure: David Bramble Group Product Manager, Content Development: Dean Murray General Manager: Robert Stewart Module 8: Message Routing in Microsoft Exchange 2000 iii BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Instructor Notes This module provides students with the information and experience needed to create routing groups, connect routing groups, and determine how Microsoft ® Exchange 2000 will route messages within and between routing groups. After completing this module, students will be able to: ! Define message routing and routing groups, create routing groups, explain how message transfer works between servers running Exchange 2000 installed in the same routing group and installed in different routing groups, and compare how routing groups work in mixed and native mode. ! Describe each of the connectors you can use to connect routing groups, including the Routing Group connector, the Simple Mail Transfer Protocol (SMTP) connector, and the X.400 connector. ! Describe how Exchange uses the link state table and the link state algorithm to determine link status. ! Outline how Exchange 2000 selects a message route, how Exchange routes messages between multiple routing groups, and how Exchange routes messages outside of an Exchange organization. Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module. Required Materials To teach this module, you need the following: ! Microsoft PowerPoint ® file 1572B1572B_8.ppt Preparation Tasks To prepare for this module, you should: ! Read all of the materials for this module. ! Complete the lab. ! Review the multimedia. Presentation: 60 Minutes Lab: 45 Minutes iv Module 8: Message Routing in Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module Strategy Use the following strategy to present this module: ! Message Routing and Routing Groups This topic describes the role of routing groups in message routing. Explain how Exchange 2000 routes messages between servers in the same routing group and between servers in different routing groups. Discuss the differences between installing routing groups in mixed mode and in native mode. This topic also discusses how to create a routing group and install servers running Exchange 2000 in it. Explain how creating an additional routing group in mixed mode affects the Exchange Server 5.5 site topology. ! Connecting Routing Groups This topic provides information on the different types of connectors. Make sure students understand the similarities and the differences between the Routing Group connector, the SMTP connector, and the X.400 connector. ! Determining Link Status This topic outlines how Exchange 2000 uses the link state table and the link state algorithm to determine link status and propagate information to other servers running Exchange 2000. Discuss the link state table and explain its role in calculating the cost of a specific route and influencing the decision on the selection of message routes. ! Routing Messages This topic explains how Exchange 2000 selects a message route, including the criteria it uses to make its decision. This topic also covers how Exchange 2000 determines the best route to take through multiple routing groups and the best route to take when routing a message outside of an Exchange organization. Discuss the process that is involved in selecting routes, what impacts route selection, and how Exchange 2000 selects routes through multiple routing groups, as well as outside the Exchange organization. Module 8: Message Routing in Microsoft Exchange 2000 v BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Customization Information This section identifies the lab setup requirements for a module and the configuration changes that occur on student computers during the labs. This information is provided to assist you in replicating or customizing Microsoft Official Curriculum (MOC) courseware. The lab in this module is also dependent on the classroom configuration that is specified in the Customization Information section at the end of the Classroom Setup Guide for course 1572A, Implementing and Managing Microsoft Exchange 2000. Lab Setup The following list describes the setup requirements for the lab in this module. Setup Requirement 1 The lab in this module requires Exchange 2000 and a custom MMC. To prepare student computers to meet this requirement, perform one of the following actions on each server in the organization: ! Complete the labs for Module 2, “Installing Microsoft Exchange 2000,” in course 1572A, Implementing and Managing Microsoft Exchange 2000. ! Install Exchange 2000 at D:\Program Files\Exchsrvr on each server into an organization named Northwind Traders. Components installed are Microsoft Exchange Messaging and Collaboration Services, Microsoft Exchange System Management Tools, and Microsoft Exchange Instant Messaging Service. Have the students create a custom MMC in the C:\Documents and Settings\All Users\Desktop that is saved as your_firstname Console. The MMC contains the Active Directory Users and Computers snap-in and the Exchange System snap-in. Setup Requirement 2 The lab in this module requires a custom OU, a user account for each student, a mailbox for each student, an Outlook profile, and for the Domain Admins group to be delegated full control of the organization. To prepare student computers to meet this requirement, perform one of the following actions on each server in the organization: ! Complete the labs for Module 3, “Administering Microsoft Exchange 2000,” in course 1572A, Implementing and Managing Microsoft Exchange 2000. ! Create an organizational unit in Active Directory that is named your_servernameOU for each server in the classroom. Create a user account in each server’s OU for each student. The account is a member of the Domain Admins group and has a mailbox on the student’s Exchange server. Create an Outlook profile for each student on their own server that opens their mailbox. Delegate the full administrator role on the Northwind Traders organization Importan t vi Module 8: Message Routing in Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Lab Results Performing the lab in this module introduces the following configuration change: ! A new routing group named Second Routing Group is created in each Exchange organization. ! All member servers in each domain are moved to the Second Routing Group. ! A routing group connector is created in each organization that connects the two routing groups together. Module 8: Message Routing in Microsoft Exchange 2000 1 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Overview ! Message Routing and Routing Groups ! Connecting Routing Groups ! Determining Link Status ! Routing Messages Many organizations need multiple servers running Microsoft ® Exchange 2000. When a user on one server wants to send a message to a user on another server, Exchange 2000 must transfer the message between servers. You can group servers running Exchange 2000 into routing groups to more efficiently route messages between servers. Before you enable Exchange to route messages through routing groups, you should understand how routing groups function in mixed and native mode, how to create and connect routing groups, how Exchange determines the route a message takes, as well as how Exchange routes messages within, between, and outside of routing groups. After completing this module, you will be able to: ! Describe how you can use routing groups to route messages, including how routing groups function in mixed mode versus how they function in native mode. ! Create a routing group in native mode and mixed mode. ! List and describe each of the connectors that you can use to connect routing groups. ! Describe how Exchange 2000 uses the link state table and the link state algorithm to determine the route that a message takes. ! Outline how Exchange 2000 routes messages through multiple routing groups, as well as how Exchange 2000 routes messages outside of an Exchange organization. Topic Objective To provide an overview of the module topics and objectives. Lead-in In this module, you will learn how routing groups work, how to create routing groups and connect them, how Exchange determines link status, and how Exchange determines a message route. 2 Module 8: Message Routing in Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY # ## # Message Routing and Routing Groups USA Routing Group London Routing Group Rome Routing Group Seoul Routing Group ! Creating Routing Groups ! Comparing Mixed Mode and Native Mode ! Routing Messages Within a Routing Group ! Routing Messages Between Routing Groups Moving messages between servers is called message routing. Microsoft Exchange Server 2000 routes messages by using routing groups and routing group connectors. Routing groups are groups of servers running Exchange 2000 that are connected over permanent network links. Messages flow through an Exchange organization by traveling through routing groups and across connectors. Creating routing groups enables administrators to control message traffic and enables Exchange 2000 to route messages in a cost-effective and efficient manner. Topic Objective To define message routing and routing groups. Lead-in You can group servers running Exchange 2000 into routing groups to transfer messages between servers more efficiently and reliably. Module 8: Message Routing in Microsoft Exchange 2000 3 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Creating Routing Groups Connector Routing Group C Routing Group C Routing Group A Routing Group A Routing Group B Routing Group B Exchange 2000 Setup Exchange 2000 Setup Exchange 2000 Setup Exchange 2000 Setup Move Server Move Server If you have not created a routing group, Exchange 2000 automatically creates a routing group called First Routing Group when you install the first server running Exchange 2000 in an administrative group, and installs the server into this routing group. Unless you create a new routing group, all subsequent servers running Exchange 2000 are also installed into this routing group. If you have multiple administrative groups, Exchange 2000 will create a routing group called First Routing Group in each administrative group by default. After you install a server into an administrative group and create the default routing group, you can create additional routing groups by using Exchange System Manager. You can then install or move servers running Exchange 2000 into their designated routing group. Topic Objective To explain how to create routing groups and how to install computers running Exchange 2000 into them. Lead-in Exchange 2000 creates a routing group by default for each administrative group in the organization. Note Delivery Tip Demonstrate how to create a new routing group. 4 Module 8: Message Routing in Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Comparing Mixed Mode and Native Mode Mixed Mode Native Mode Routing Group 3 Routing Group 3 Routing Group 4 Routing Group 4 Routing Group 1 Routing Group 1 Routing Group 2 Routing Group 2 Administrative Group 1 Administrative Group 2 Routing Group 5 Routing Group 5 Administrative Group/Exchange Server 5.5 Site Exchange 5.5 Exchange 2000 Exchange 2000 Exchange 2000 Exchange 2000 Exchange 2000 Exchange 2000 Server supports both mixed and native modes. An Exchange organization running in mixed mode associates administrative groups with routing groups to simulate an Exchange Server 5.5 site. An Exchange organization running in native mode has no servers running Exchange Server 5.5. An Exchange 2000 organization runs in mixed mode by default. Because running in mixed mode enables coexistence with Exchange Server 5.5, there are fewer configuration options available for Exchange 2000. Routing groups cannot span administrative groups in mixed mode. If you create multiple routing groups in an administrative group in mixed mode, the servers running Exchange Server 5.5 in that site and/or administrative group will not recognize the other routing groups in the administrative group. The servers running Exchange Server 5.5 will communicate with all servers running Exchange in the administrative group as if they were in a single Exchange Server 5.5 site. Topic Objective To identify the restrictions on routing groups in mixed mode and to explain which routing groups that servers running Exchange Server 5.5 in mixed mode recognize. Lead-in The complete functionality of routing groups is available only in native mode. [...].. .Module 8: Message Routing in Microsoft Exchange 2000 5 Routing Messages Within a Routing Group Topic Objective To describe message transfer between servers running Exchange 2000 installed in the same routing group Network Connection SMTP Connection Lead -in Routing Group Servers running Exchange 2000 in the same routing group deliver messages in a single hop When transferring messages between... running Exchange 2000 connect to the routing group master The routing group master maintains data about all servers running Exchange 2000 in the routing group BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 6 Module 8: Message Routing in Microsoft Exchange 2000 Routing Messages Between Routing Groups Topic Objective To describe message transfer between servers running Exchange. .. Exchange 2000 installed in different routing groups Bridgehead Server Bridgehead Server Lead -in Connectors and bridgehead servers deliver messages to servers running Exchange in remote routing groups Routing Group A Routing Group A Connector Routing Group B Routing Group B Bridgehead Server Routing Group C Routing Group C When transferring messages between servers in different routing groups, Exchange 2000. .. Internet To define how the routing and selections are made Lead -in When Exchange 2000 receives a message destined for a user on a different server, the server running Exchange 2000 must determine how the message will be delivered to the recipient Cost = 1 Routing Routing Group A Group A Routing Routing Group B Group B Cost = 1 Cost = 1 Cost = 1 Routing Routing Group C Group C Cost = 1 Routing Routing... To describe how the link state table is maintained with up-to-date link status 691 Routing Group Master Routing Group Master Lead -in Knowing when a link is DOWN and addressing that status is critical to maintaining an effective routing system Routing Routing Group A Group A 691 Routing Group Master 691 Routing Routing Group B Group B Port 25 Routing Routing Group C Group C Delivery Tip Be sure to review... Routing in Microsoft Exchange 2000 Routing Group Master Failure If the routing group master fails, an administrator must designate a new routing group master Until the routing group master becomes available, or a new routing group master is designated, link state information within the routing group will only propagate when: ! Messages are transferred between servers running Exchange 2000 in the routing. .. Address Space = * * Cost = 1 Routing Routing Group A Group A Routing Routing Group B Group B Cost = 1 Cost = 1 Lead -in Exchange 2000 uses several criteria to determine how to deliver messages Cost = 1 Routing Routing Group C Group C Cost = 1 Routing Routing Group D Group D Cost = 1 A message A message size limit = 1 MB size limit = 1 MB Cost = 3 Routing Routing Group E Group E Internet Cost = 1 Address... link state changes on this server BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 8: Message Routing in Microsoft Exchange 2000 21 # Routing Messages Topic Objective To outline the topics Lead -in Exchange 2000 routes messages based on the location of the sender and the recipient ! Routing Criteria ! Selecting the Best Route ! Determining a Route Through Multiple Routing. .. server in Routing Group B sends the message to the remote X.400 bridgehead server in Routing Group C 3 The X.400 bridgehead server in Routing Group C sends the message to the local bridgehead server in Routing Group C for the routing group connector to Routing Group D 4 The bridgehead server in Routing Group C that connects to Routing Group D sends the message to the bridgehead server in Routing Group... The bridgehead server in Routing Group D that connects to Routing Group E sends the message to the bridgehead server in Routing Group E 6 The bridgehead server in Routing Group E sends the message to the recipient’s server BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 8: Message Routing in Microsoft Exchange 2000 27 Determining a Route Outside the Exchange Organization . Message Routing and Routing Groups 2 Connecting Routing Groups 7 Determining Link Status 14 Routing Messages 21 Multimedia: Message Routing in Exchange. Mode Native Mode Routing Group 3 Routing Group 3 Routing Group 4 Routing Group 4 Routing Group 1 Routing Group 1 Routing Group 2 Routing Group 2 Administrative

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