In this issue: ■ Successful PoE Deployments ■ Another Coup for CopperTen ™ ■ PBE Perfection ■ High Speed Needs for Broadband 25 Vol 12 No1 2005 ONE COMPANY Endless Solutions I t’s hard to believe that we’ve already come full circle to the start of another New Year, so many changes and achievements have marked the past 12 months. In a year dominated by the ADC acquisition of KRONE, 2004 also saw the launch of KRONE’s CopperTen ™ technology, the world’s first 10 gigabit UTP copper structured cabling system covering the full 100 metre range - a year ahead of our competitors. In May, our ongoing commitment to manufacturing excellence was recognised with a swag of awards from the Central Coast Manufacturers’ Association including the prestigious Manufacturer of the Year award. Other highlights include an AEEMA High Commendation for Environmental Excellence, Finalist in the Telstra Vendor of the Year awards and the launch of our online training service for installers. The New Year also marks the start of a new era, and you will see a transformation, with the ADC name tied to KRONE branded products, as we begin to offer a combined range of products and services to the marketplace. We are proud of the contribution that our quality products, produced here at the Berkeley Vale manufacturing facility, are now making as part of the larger ADC KRONE portfolio. As a united company we have strengthen our capabilities. Resulting in a new entity that makes ADC KRONE one of the most significant infrastructure companies in the data telecommunications market. This means that we can better serve the needs of our customers with greater range, reach and capacity. We look forward to seeing you at our national roadshow in April, where we will showcase the combined company and portfolio to the marketplace, for further details please see the back page of this issue. Thank you for your continued commitment and support throughout 2004, we wish you all the very best for a successful year ahead. Bob Fitzgerald VP Regional Director, Indo-Pacific Region 2 ❙ NETWORKnews GREATER RANGE, REACH AND CAPACITY! Technical Articles 7 Patch By Exception Installations Customer Stories 5 Syncroness Chooses Revolutionary CopperTen 8 PBE Proves Perfect For Innovative Call Centre 12 Infrastructure Improves Data Centre Reliability 14 Broadband 25 Supports Telco’s High Speed Plans News 3 Promotions And New Employees 4 ADC KRONE: One Company. Endless Solutions 16 Club KRONE Update 16 Roadshow 2005 Business Articles 10 The Five Keys To Successful PoE Deployments Editor: Joanna Parsons Art Direction: Nora Collins Website: adckrone.com.au CONTENTS Copyright © 2001 KRONE Australia Holdings Pty. Limited T he last three months have been very exciting for the ADC KRONE sales division with new positions being created and new staff coming on board, as well as promotions within the team to strengthen our position for the coming financial year. Firstly, Ian McCully, whilst still continuing to perform his duties as State Manager for Queensland, has taken on an additional role, at a national level, as Distribution Manager taking over from myself the day to day activities with our distribution partners. Ian’s long-term service to KRONE and his extensive distribution experience will be an enhancement to achieving greater success with our distribution partners in 2005. Secondly, Murray Dickson, formerly a Sales Engineer with the Victorian Sales Office, has been promoted to the position of Vic/Tas State Manager. Murray has been with the organisation since August 2001 and has been a key player in the success of the Victorian Office to date. Also, Adrian (Ade) Croucher, a relatively new addition to our NSW Office. Ade has been appointed to the position of NSW Sales Engineer and brings to the organisation a wealth of experience and technical knowledge in the data communications field. Ade is also a CCNA (Certified CISCO Network Administrator). The latest addition to our sales team is Sandro Beltrami who commenced employment with us on the 15 November as Victorian Sales Executive. Sandro has had many years experience in this industry and will bring to the organisation further knowledge and skills to assist in our success over the coming years. Finally, a mention to Carl Holmes, our Western Australian Sales Executive, who recently won the Hagemeyer Suppliers Rep of the Quarter Award. This is a first for ADC KRONE and is indicative of our ongoing commitment to the Western Australian marketplace. Congratulations Carl. The last 12 months was one of the most competitive and price eroding times and ADC KRONE, has remained strong through this time and increased our market share over our competition. We are also expecting some significant wins in the carrier market over the coming 12 months. We’re looking forward to another successful year together in 2005. ■ NETWORKnews ❙ 3 PROMOTIONS AND NEW EMPLOYEES Trevor Kleinert, RCDD/NTS Specialist, National Sales Director ROADSHOW 2005 SEE BACK PAGE FOR DETAILS S ince the purchase of KRONE has been announced we have been asked questions like these “ how will ADC and KRONE be combined as new entity?” “ how will the KRONE brand be retained in the new go-to-market approach?” and “ what will be the logo that will tie the combination together?” In this edition of Network News I would like to share our new go to market approach for Australia as well as globally. THE RESEARCH Knowing that the KRONE brand was one of KRONE’s most valuable assets, ADC employed one of the most prestigious brand strategy agencies globally – FutureBrand, to develop the guidelines for the “new ADC” brand architecture and to identify the most benefitial use of the KRONE brand. In a truly global effort, Futurebrand - together with a joint ADC and KRONE team from around the globe – questioned existing and potential customers, partners and ADC and KRONE employees from all over the world through: ■ Customer interviews ■ Customer and prospects e-survey ■ Selected employee and senior management interviews ■ Employee e-survey THE FINDINGS The Research revealed that in the markets we serve KRONE was the most valuable brand globally, whereas ADC ranked fourth. As expected, most of the strength of the ADC brand stems from the Americas, whereas KRONE has a clear brand leadership position in Europe, Asia and Indo Pacific. Not surprisingly the most important purchasing drivers identified where – in that order: ■ Quality of products ■ Service & Support and ■ Ease of Installation Interestingly this matched well with the perceived strengths of both brands. ADC is most strongly associated with high quality while KRONE is strongly associated with both outstanding service and support and high quality products. This puts us into a very strong position THE NEW LOOK AND FEEL The new brand architecture will facilitate ADC’s strategy to become a global leader in network infrastructure, establishing the company as the brand leader in the markets the company serves, enabling ADC to operate as one company, while leveraging the equity of the KRONE brand. In the Americas the combined entity will go to market as ADC, as the research has clearly shown that it is one of the strongest brands in that market. However, the KRONE brand will continue to be strongly associated with the legacy KRONE products (For example KRONE modules will always remain KRONE modules). Outside of the Americas - in IndoPacific, Europe and Asia – we will go to market as with a combined ADC KRONE brand leveraging the brand strength of the KRONE. GO AUSSIE GO! For Australia, the migration to ADC KRONE has already started. You will see the ADC Logo becoming part of our building signage at our head office in Berkeley Vale and the sales offices across Australia. The changes we are planning will not impact the way we do business and your complete satisfaction will remain our priority. Our customers can look forward to an enhanced portfolio that combines the complete range of ADC KRONE products ■ 4 ❙ NETWORKnews ADC KRONE: ONE COMPANY. ENDLESS SOLUTIONS Moving forward as a combined entity . Carsten Quiram, Marketing Director, Indo Pacific Region The research revealed that KRONE was the most valuable brand in our market . . . D esigning leading-edge products with leading- edge tools; there is hardly a more precise statement to illustrate why Syncroness has emerged as a global player in new product development. It also explains why the firm chose ADC to provide high-performance cabling infrastructure for its new corporate headquarters in Westminster, Colorado. “Our business is totally dependant upon our number one tool - computer power,” said Jörg Lorsheider, Syncroness’ director of business development and sales. “Our network has to be operational at peak proficiency 100 percent of the time and that means it needs to work quickly. When we considered the available choices for high-performance Ethernet cabling, we found that ADC’s new CopperTen system has capabilities far beyond anything else on the market.” Syncroness employs more than 30 mechanical engineers who use the most advanced computer- aided design (CAD) software to invent or improve a wide variety of products; from golf clubs to exercise machines, medical devices to products used in space exploration. With offices in Irvine, California and Kuala Lumpur, Malaysia, Syncroness engineers create and share immense amounts of data among themselves and their clients around the world. “We operate a variety of different CAD systems that require us to transfer multi-megabit files all over the place,” said Lorscheider. “In fact, we generate 25 gigs of new or revised data each week and, for a business of this size, that’s a lot of data. That’s more than a lot of big companies generate.” Syncroness also utilise complex simulation software to perform fluid dynamics computations and structural and thermal analyses on products. These processes rely on distributed computing to combine the resources of several separate processors while consuming large amounts of bandwidth in order to solve problems. “We share information over tens of thousands of miles - between the United States and Malaysia. We certainly don’t want to create a bottleneck here in our own office.” Syncroness evaluated optical fibre in its quest to provide the “biggest pipe” for its network. 10- gigabit Ethernet performance was mandatory, yet the cost of fibre optics proved prohibitive. “With fibre, the expense is in the electronics,” said David Yanish, of ADC’s global product management group. “It’s necessary to invest in complex hardware that converts electrical data into photons (light) in order to send the information over fibre optic cable, then additional hardware to reconvert that information back into electrons at the other end. That makes fibre about six times more expensive than unshielded twisted pair (UTP) cable. So, with a 10-gigabit NETWORKnews ❙ 5 SYNCRONESS CHOOSES REVOLUTIONARY COPPERTEN TM FOR NEW HEADQUARTERS we found that ADC’s new CopperTen system has capabilities far beyond anything else on the market. Syncroness engineers utilise advanced computer-aided design (CAD) software. standard on the horizon, we went to work developing a completely new copper solution - CopperTen.” 10 GIGABITS AND BEYOND For years, the industry predicted a shift toward a fibre-based cabling structure within buildings. But, as the need for a 10G Base-T standard emerged, ADC’s KRONE development team invested in breakthrough design and manufacturing technologies, creating CopperTen, a complete end-to-end cabling system that delivers a solution more cost effective and easier to install than shielded and fibre optic cabling systems. CopperTen is the industry’s first augmented Category 6 UTP cabling system and it is guaranteed to enable 10-gigabit transmission to be implemented to the full 100 metres required for structured cabling systems. “In fact, we can guarantee 18 gigabits per second of channel capacity, and right now, no one else can do that,” said Yanish. “Cat 6 was supposed to be the next solution. While it did produce more bandwidth, or pipe size, it couldn’t support 10-gig Ethernet. CopperTen does; it provides a ten-fold increase in the transmission of large amounts of data as measured by Shannon’s Capacity*, while extending bandwidth to enable a capacity greater than 18 gigabits per second up to 625 MHz. And CopperTen does all this while eliminating alien crosstalk.” Alien crosstalk is signal noise generated from adjacent cables. It has plagued high-capacity copper cable designs for years. ADC combats alien crosstalk with its patent-pending oblique elliptical star filler, which never allows bordering conductors to touch or get too close to one another. This design, combined with the company’s unique cable manufacturing process, oscillate the cable pairs off-centre, isolating each connector from the other. “These components and designs working in unison result in remarkable advantages that put CopperTen in a league by itself, representing the next generation of cabling technology.” AN INVESTMENT IN TODAY - AND TOMORROW CopperTen re-establishes copper as the better priced solution for “future-proofing” Local Area Networks for the next protocols. This first-of-a- kind product allows a confident reach to the next level of transmission performance. “As standards are changing, we have to stay current and competitive,” said Lorsheider. “We have to be ready for the future by investing in the best products for our infrastructure, such as CopperTen. We get paid by the hour, and the more work we can produce during that hour, the more value our customers receive while we remain competitive. We expect this network system to last and are pleased we won’t have to rewire in five years.” SYNCHRONICITY Like all business success stories, this one celebrates relationships between partners who recognise the important role each plays in reaching their individual goals. When it was time to name their corporation, the five owners of Syncroness chose a name that promoted their formula for successful relationships. Says Lorsheider, “The name describes our ability to “synchronise” our capabilities and talents with the needs of our customers; to harmonise our bases of knowledge. That is the relationship we form with our customers and the kind of relationship ADC has formed with us.” ■ *Shannon’s Capacity formula is: Q = B log2 (1+S) concerning a communications channel: the formula that relates bandwidth in Hertz, to information carrying capacity in bits per second. Where Q is the information carrying capacity (ICC), B is the bandwidth and S is the signal-to-noise ratio. This expression shows that the ICC is proportional to the bandwidth, but is not identical to it. 6 ❙ NETWORKnews “We have to be ready for the future by investing in the best products for our infrastructure, such as CopperTen. CopperTen Patch Panel (US version) P atch By Exception (PBE) installations use disconnection modules in wall-mount, rack- mount, island-mount or cabinet-mount configurations. In all newly installed PBE systems there are no patch cords visible to the front. The system is totally hard wired in the rear from network switch to work area, providing a secure, reliable, high performance infrastructure from switch to work area. PATCH CORD USAGE To make changes to the initially jumpered installations use the following method; 1.Plug the patch cord into the work area module that feeds the new outlet location. The act of plugging a patch cord into the module opens the internal spring contacts. This disconnects the existing circuit to only that work area and enables it to receive a signal from a new source location. 2.Plug the source end of the patch cord into the module on the network switch field. This opens the internal spring contacts disconnecting that existing switch module circuit and feeds the signal via the patch cord to the new work area outlet. The patch cord has therefore created a new patched configuration by-passing the original hard-wired configuration. The patch has become an exception to the original, hence the name “Patch-By-Exception”. PATCH CORD REMOVAL To revert back to the original jumpered configurations use the following method; 1.Unplug the patch cord from the network switch field. Unplugging a patch cord allows the internal spring contacts to close thereby feeding the signal to the original jumpered work area outlet. 2.Unplug the patch cord from the work area field. Unplugging a patch cord closes the internal spring contacts thereby feeding the signal from the original jumpered work area outlet. This sequence ensures maximum safety for both operators and the cabling system. After removing the patch cords they can then be hung in a storage area ready for next time. This article is a follow up to the KRONE Fact titled “The Patch By Exception Solution”. For a free copy, call 1800 801 298 or visit www.adckrone.com.au ■ NETWORKnews ❙ 7 PATCH BY EXCEPTION INSTALLATIONS Patch Cord Usage Peter Meijer, JP BE MSc, RCDD, Technical Training Manager and Industry Liaison A ustralian founded and operated, Customcall is one of the largest privately owned call centre operators in the region servicing blue chip companies in fields including financial services, energy and telecommunications. Established in 1996, Customcall’s fundamental purpose was to fill a gap in the teleservice marketplace by creating a results-focused direct sales channel. Customcall has since provided the means for companies to provide a more efficient and cost-effective service to clients’ existing customers, using market intelligence to cross-sell relevant products and ultimately improve the value of relationships. This winning formula combined with continuous investment in people and technology has seen the business grow from humble roots to an annual turnover of $24 million and over 450 staff. Hence, a recent decision by Customcall to move to larger premises to accommodate their expanding operations. The new premises, located in Kent Street Sydney, comprise two floors with a capacity for 585 seats. On evaluation of their existing structured cabling solution, Customcall decided a new system would be required for their operations at the new premises. After some preliminary research, including a visit to the KRONE stand at CeBIT. Customcall met with KRONE endorsed installer Tom Hammerl from Structured Communication Systems to discuss the options for a new system. Customcall’s main requirements were scalability and flexibility. A contact centre of Customcall’s size and reputation is heavily reliant on the technology behind it. In 2003, the Customcall IT division was awarded the Deloitte Technology Fast 50 where they were described as “Technology leaders sustaining innovation and growth”. Customcall employ the very latest in call centre technology, including systems such as: Avaya Definity PABX system, Genesys Predictive Diallers and Witness (Eyretel) Voice Recording system. However, it is the way that the technology is integrated to facilitate client requirements that is revolutionary, developed with client flexibility and user functionality in mind. To support these ongoing technology initiatives and growth projections, it was decided that a HighBand 25 Patch By Exception (PBE) model would be the best solution. “We were impressed by the uniform, clean, uncluttered look of the HighBand 25, which looked to be a great improvement on our existing solution which had become a somewhat unruly bird’s nest”, said Andrew So, System Admin for Customcall. The HighBand 25 is a comprehensive Category 6 communications solution for leading corporations and businesses, wanting the most advanced network performance. The HighBand 25 module has disconnect contacts, providing for ease of administration and 8 ❙ NETWORKnews PBE PROVES PERFECT FOR IN Leading call centre, Customcall, relies on HighBand ® 25 Patch By Exception to deliver high performance technology initiatives Ade Croucher, Sales Engineer “ installing approximately 130,000 metres of cable and 21 verticals, making it the largest HighBand 25 installation of its kind” Patch By Exception. Invented by KRONE, PBE remains the highest performing, most cost effective solution on the market today. Tom Hammerl and the team from Structured Communications completed the installation for Customcall, installing approximately 130,000 metres of cable and 21 verticals, making it the largest HighBand 25 installation of its kind in the Southern Hemisphere. The Customcall office environment has been specifically designed to suit the needs of staff working within a teleservice environment. In keeping with the funky décor, Customcall utilised umbilicals to house overhead cables from the celing space. The umbilicals are a neat alternative to static power poles and come in a variety of colours and configurations, enhancing the overall design and ambience of an office environment. Upon completion of the project, Customcall reported that the HighBand 25 installation had been very smooth with no issues. Resulting in a tidy, easy to maintain solution with a high- performance Gigabit backbone. “The PBE cabling has proven to be particularly useful for our call centre environment”, said Mr So. ■ NETWORKnews ❙ 9 INNOVATIVE CALL CENTRE INSTALLER SPOTLIGHT Structured Communication Systems was established in 1994 with an aim to provide voice, data and electrical services as a one-stop solution to the commercial and corporate sector. Whilst relatively small, with a permanent crew of six staff, Structured Communication Systems focus is to deliver first class installations without compromise. Their niche, in this very competitive industry, is ol d fashion service. With long standing clients such as AAMI, P&O, Thiess and of course Customcall, Structured Communication Systems’ goal is to build ongoing partnerships with each of their clients. Above and opposite page: Customcall’s wall of HighBand 25. Left: Alex Price, ADC KRONE and Tom Hammerl, Structured Communications Systems testing the installation. G iven the future impact PoE-based devices will have on your business, it is important to begin planning how to integrate PoE into your current and future network. Per the IEEE standard there are two methods to deploy PoE in your network. Method 1 requires that Ethernet switches inject power and data at the same time. This may work well for new installations, where a new switch must be purchased anyway. However it will likely require a much larger power supply and will be more expensive than a standard Ethernet switch. These devices are referred to in the 802.3af standard as “endspan” devices, since the power is injected at the end of the structured cabling where it terminates on the Ethernet Switch. Method 2 involves using a dedicated power injecting device in between the Ethernet switch and the remote powered device. These power-injecting devices are known in the standard as “midspan” devices, and work well for both new and existing installations with non-PoE enabled Ethernet switches When deployed correctly, Power over Ethernet is safe, reliable, and cost effective. However because Power over Ethernet is such a new networking technology, it is important to highlight five keys that will insure successful POE deployments. KEY #1: YOU MUST PROVIDE ENOUGH POWER TO THE REMOTE POWERED DEVICE This first key does sound simple, however in practice it is difficult. The IEEE 802.3af standard identifies four possible power classifications. At maximum, the powered remote device can draw up to 12.95 Watts of power. Factoring loss through the length of cable, this means that at maximum, the power sourcing equipment must have the ability to provide 15.4 Watts of power to each port. In a 24-port Ethernet switch or midspan device, this means that approximately 370 Watts (24 x 15.4 Watts) of power must be available to supply the necessary power to each port. For the Ethernet switches, additional power above and beyond that required for Power over Ethernet must be available for its switching functions. With this in mind, pay very close attention to the size of the power supply used in each device. Midspan devices should have in excess of 370 Watts available and Ethernet switches should have significantly more depending on how much power their switching functions require. A rule of thumb here is to check the power supply size used on a non-PoE enabled switch and then add 15.4 Watts per port to see if the power supply is large enough. KEY #2: CONNECT THE POWER SOURCE TO UNINTERRUPTIBLE AND REDUNDANT POWER The remote devices fed by Power over Ethernet are typically mission critical devices. For instance, an IP phone that loses power is a lost voice circuit. Think about that for a moment. Regardless of whether it is a traditional circuit switched analog phone or an IP phone, it is a lifeline circuit. It has to work. You must consider how you are going to design your network to ensure that consistent and reliable data transfer and power are maintained to this critical device. Connect the critical power sourcing devices to an uninterruptible power supply (UPS), and use devices with dual redundant power supplies to ensure that your critical devices never lose power. KEY #3: DEPLOY ONLY IEEE 802.3AF- COMPLIANT DEVICES Prior to the June 2003 release of the IEEE 802.3af standard, many companies chose to develop products to various proprietary standards in order 10 ❙ NETWORKnews THE FIVE KEYS TO SUCCESSFUL POWER OV Glen Johnston, Product Manager, Structured Cabling Products, Indo Pacific Region When deployed correctly, Power over Ethernet is safe, reliable, and cost effective. [...]... TOLL FREE TECH SUPPORT: 1800 801 298 ADC KRONE VIC/TAS Suite 12, 622 Ferntree Gully Road, WHEELERS HILL VIC 3150 Ph: (03) 9560 0977 Fax: (03) 9560 0988 ADC KRONE ACT 1/42 Geils Court DEAKIN ACT 2600 Ph: (02) 6281 4580 Fax: (02) 6281 4453 WEBSITE: adckrone.com.au ADC KRONE SA/NT Suite 11, 297 Pirie Street ADELAIDE SA 5000 Ph: (08) 8236 0111 Fax: (08) 8232 6699 ADC KRONE NEW ZEALAND Cnr The Esplanade... 1800 801 298 or visit www.adckrone.com.au for details HEAD OFFICE 2 Hereford Street BERKELEY VALE NSW 2261 PO Box 335 WYONG NSW 2259 Ph: (02) 4389 5000 Fax: (02) 4388 4499 ADC KRONE NSW Unit E4, 2 7-2 9 Fariola Street SIVERWATER NSW 2128 Ph: (02) 8748 9500 Fax: (02) 9749 9955 ADC KRONE QLD Level 1, 67 St Pauls Terrace SPRING HILL QLD 4004 Ph: (07) 3236 9233 Fax: (07) 3236 9244 ADC KRONE WA Suite 46, Como... actually standardised on KRONE, prior to the Broadband 25 upgrade The Broadband 25 modules are a part of an ADC KRONE network solutions portfolio that delivers high reliability and intrinsic network security A capability that is built on best-of-breed copper and fibre cable and components and unparalleled experience in providing total network solutions to many of the world’s foremost network operators Leading... Still, whether choosing a mid-span or end-span powering solution, it is important to pay close attention to the details outlined in this article to ensure that you create a safe and reliable Power-overEthernet solution I The business case behind deploying IP-based technologies like WiFi and VoIP is to decrease Associate contribution by John Schmidt, Product Manager, ADC NETWORKnews S 11 INFRASTRUCTURE... business sectors The Primus network offers nationwide coverage through its own backbone network with facilities in 73 cities across Australia The network enables the company to provide nationwide long-distance competition and local call Internet access to 97% of the population Primus operates its own fibre network in the five major capital cities, delivering a range of business direct-connect services including... Broadband DSL Global connectivity is provided through an extensive voice, IP and ATM network operated by the parent company, Virginia-based Primus Telecommunications Group, Incorporated (NASDAQ: PRTL) Primus Australia information is available at the company’s website www.primustel.com.au NETWORKnews S 15 CLUB KRONE UPDATE Club KRONE is pleased to announce our awards for the top performers in 2004 Top 10 companies... 1 to 13 Coming to a major city near you, ONE COMPANY ENDLESS SOLUTIONS ROADSHOW 2005 From the names you know and trust comes an exciting new world leader in global network infrastructure Whatever your needs, wherever you may be, ADC KRONE now provides an extended solutions portfolio for enterprise customers and public network providers Everyday, our combined technologies allow thousands of companies... Manager “Primus use the KRONE module because of the flexibility of being able to move services when required and providing better management of our network Marty Hellyer, Primus Field Engineer with the Broadband 25 installation 14 S NETWORKnews of the workplace, the home, schools, universities and business,” said Greg Wilson, Managing Director for Primus Telecom As part of the new high-speed service, Primus... data centre IMPLEMENTATION During implementation, ADC was able to provide off-the-shelf accessories and mounting components for successful mounting of under- floor FL2000s without delaying project completion In addition, the implementation team was able to successfully work with limited access times in the data centre and still meet deadlines because ADC s preterminated fibres and logical assembly of... and install relative to Ethernet switches, and they allow you to insert standards-compliant Power over Ethernet using your existing infrastructure, including the existing Ethernet switch CONCLUSION KEY #5: UTILISE THE MOST COST EFFECTIVE POE METHOD FOR YOUR NETWORK With adoption of the IEEE 802.3af standard, Power-over-Ethernet is already accelerating deployment of remote IP devices As with all standards, . 9244 ADC KRONE WA Suite 46, Como Corporate Centre 11 Preston Street COMO WA 615 2 PH: (08) 9474 6600 Fax: (08) 9474 3898 ADC KRONE VIC/TAS Suite 12 , 622. Plans News 3 Promotions And New Employees 4 ADC KRONE: One Company. Endless Solutions 16 Club KRONE Update 16 Roadshow 2005 Business Articles 10 The