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[...]... Monitoring and review against performance agreement Figure 1.2 Stages of performancemanagement Low performance • Coaching, counselling End year Main performance review The Basis of PerformanceManagement 5 developed, what it sets out to do and how it operates The context is very important, and Jones (1995) goes as far as to say manage context, not performance Performancemanagement concerns everyone... number of related aspects of performancemanagement may be expected to achieve more to improve organizational effectiveness than the various parts if they function separately When designing and operating performance management, it is necessary to consider the interrelationships of each process 6 PerformanceManagement The purpose of performance managementPerformancemanagement is a means of getting... reward performance For crudely developed and hastily implemented performance- related pay and appraisal systems were all too often failing to deliver the results that, somewhat naively, people were expecting from them Performancemanagement rose like a phoenix from the old-established but somewhat discredited systems of merit rating and management by objectives Performancemanagement defined Performance management. .. Secondly, performancemanagement is concerned with employee development Performance improvement is not achievable unless there are effective processes of continuous development.This addresses the core capabilities of the organization and the specific capabilities of individuals and teams Performancemanagement should really be called performance and development management Thirdly, performance management. .. in the form of objectives, how performance will be measured and the capabilities needed to deliver the required results This could be described as the performance planning stage Role definition Plan Performance agreement Review Personal development planning Performance review Managing Performance Monitor Figure 2.1 The performance management cycle Act 18 PerformanceManagement ᔡ The personal development... detail the following fundamental processes of performance management: ᔡ performance agreements and plans; ᔡ defining objectives; 22 PerformanceManagement ᔡ defining capability requirements; ᔡ measuring performance; ᔡ managing performance throughout the year; ᔡ conducting performance reviews 3 Performance Planning Performancemanagement helps people to get into action so that they achieve planned... future.The framework for performancemanagement is provided by the performance and development plan (or agreement), which is the outcome of performance planning Performance planning is therefore the starting point of the performancemanagement cycle The performance agreement that emerges from the planning process is based on the joint discussion and agreement of roles, objectives, performance standards... decisions were made Performancemanagement as an integrative process Performancemanagement is a force for both vertical and horizontal integration As stated by Hartle (1995), performancemanagement should be integrated into the way the performance of the business is managed and it should link with other key processes such as business strategy, employee development, and total quality management Vertical... corporate goals and values Performancemanagement as a process Probably the main criticism that has rightly been made about the application of performancemanagement is that it has been introduced 16 PerformanceManagement as a top-down, imposed and rigid system that seeks easy solutions to complex problems, which it will inevitably fail to deliver It is much better to regard performancemanagement as a flexible... how they need to do it, in monitoring performance and in taking action Performance management processes are part of a holistic approach to managing for performance, which is the concern of everyone in the organization A holistic approach to performancemanagement Holistic means being all-embracing, covering every aspect of a subject In the case of performance management, this concerns the whole organization . plc
1 The Basis of Performance Management 1
Background 1
Performance management defined 1
Principles of performance management 6
Performance management as an. integrative process 8
Performance management, not performance appraisal 10
The process of performance management 12
Conclusion 13
2 The Performance Management Process