Tài liệu E-GOVERNMENT IMPLEMENTATION STRATEGIES docx

E-GOVERNMENT IMPLEMENTATION STRATEGIES Salvator NIYIBIZI DIRECTOR E-GOV RITA CONTENT • INTRODUCTION • SITUATION ANALYSIS • CRITICAL SUCCESS FACTORS AND CAUSE OF FAILURE • LOGICAL FRAMEWORK AND E-GOV PROJECTS • CONCLUSION 1.INTRODUCTION(Con’d) Broadly defined, Electronic Government (e-Government) is the use of ICT: - to promote more efficient and effective government’s activities, - to facilitate accessibility to government services, - to allow greater public access to information, and - to make government more accountable to citizens. e-Government involves delivering services via the Internet, telephone, electronic media, community centers (self-service or facilitated by others), wireless devices or other communications systems 1.INTRODUCTION(Con’d) e-Government as a driver of growth and development can help in the realization of the PRSP within Vision 2020 . Particularly, e-Government will inter alia: – improve services and convenience to citizens; – improve the productivity (and efficiency) of government agencies; – create a more accountable government; – increase transparency and fight corruption; 2.SITUATION ANALYSIS 2.1 Strength 2.2 Weaknesses 2.3 Opportunities 2.4 Threats 2.1. Strengths -There is a political will in support of ICT -The national ICT Policy:NICI II -There are some legislative and regulatory framework -There is supportive tax on ICT equipments -Mobile tele-density and internet usage is improving at impressive/high rate -ICT in schools,universities and other institutions is improving 2.2. Weaknesses • Difficulties in attracting, recruiting and retaining skilled ICT personnel • Inadequate budgetary allocations and poor prioritization. • Erratic and unstable power supply. Most of rural communities do not have electricity. • Most of the offices are not networked and interconnected through LAN/WAN • Insufficient number of ICT equipments including computers. Some Ministries do not have PABXs 2.2. Weaknesses(con’d) • Most used computers are mainly utilized. They are mainly used as word processors • Limited usage of Internet and email facilities, with only few computers connected. • ICT implementation in key functional areas such as health, banking, procurement, education, commerce, etc are still minimal or lacking. • Connectivity is concentrated in the capital city and a few major towns • Limited and expensive bandwidth. 2.2. Weaknesses(con’d) • There is duplication of efforts in some ICT projects • Illiteracy and language barriers for most rural communities. • Lack of local content that is readily available and relevant to the needs of the majority of Rwandans • Lack of awareness about ICT and the benefits of e-government in both urban and rural areas • Lack of supportive legal framework such as for the protection of intellectual property rights, database protection, informational privacy and electronic transactions. 2.2. Weaknesses(end) • The mainly static web sites available in government ministries are seldom updated. • There are inadequate standards and guidelines for ICT in general including training, career development, information security and devices. [...]... • E-JUSTICE PROJECT E-ARCHIVING PROJECT E-PROCUREMENT PROJECT Etc… IMPLEMENTATION PROCESS • EXTRACT FROM NICI II THE ACTIONS TO BE IMPLEMENTED • DESIGN AN ICT STRATEGIC PLAN UP TO 2010 • MOBILIZE RESSOURCES • PREPARE A PROJECT DOC,TENDER DOC • START IMPLEMENTATION AFTER THE TENDER IS AWARDED • MONITOR AND EVALUATE THE IMPLEMENTATION IMPLEMENTATION MECANISM OF AN APPROUVED PROJECT Other Direct stakeholders... officials in setting policies and practices will greatly impact how fast or smooth the implementation of egovernment will be CRITICAL SUCCESS FACTOR (con’d) • Establishment of a communication strategies to ensure that people understand the vision, the changes that will occur and the tangible benefits for them from eGovernment e-Government budgets must therefore include funds to promote and publicize projects... procuring, evaluating and implementing ICT solutions) are essential Not everything can or should be outsourced to the private sector • Funding for the e-government pilot projects such as e-Government kiosks, inter-ministerial network and setting up the e-Government infrastructure (in particular the metadata and portal models) CRITICAL SUCCESS FACTORS(con’d) • Promulgation of relevant laws and regulations... SUCCESS FACTORS(con’d) • Telecommunications infrastructure: The level of telecommunications infrastructure needed will depend on the e-government projects pursued Significant investment in national ICT infrastructure in a coordinated approach will be needed to realize e-government applications • Promotion of connectivity and ICT usage by government ICT infrastructure within Government agencies should... Reliance on imported hardware and software Reliance on foreign funding Reliance/trust on foreign expertise to undertake studies and implement strategies • Fast changing technology CRITICAL SUCCESS FACTORS • Political will or e-leadership is a prerequisite for any and all e-government objectives E-leaders should build political support across government, push for change and resources, publicly take “ownership”... (Ministry or PSO) MININFRA (*RITA) Steering committee Donors Consultancy Providers Project team Technical Team Secretariat (Optional) Any other useful structure Project Director Conclusion Implementation of the e-Government pillar of NICI II will establish the processes and structures needed to deliver electronic services to the public (citizens and businesses), collaborate with business partners and...2.3.Opportunities • Visible leadership/political willing from the top leaders to local ones • Rwanda should optimally utilize the regional initiative on e-Government under the auspices of the EAC • Utilization of backbone projects such as East African Marine cable EAC digital transmission and Comtel (for COMESA) 2.4.THREATS • • • • • Cyber crime and cyber . E-GOVERNMENT IMPLEMENTATION STRATEGIES Salvator NIYIBIZI DIRECTOR E-GOV RITA CONTENT • INTRODUCTION. sector. • Funding for the e-government pilot projects such as e-Government kiosks, inter-ministerial network and setting up the e-Government infrastructure