Not Qualified PIC Ver 1.2 FastTrack 1 I I n n t t e e r r n n e e t t L L e e a a r r n n i i n n g g S S o o l l u u t t i i o o n n s s G G r r o o u u p p F F a a s s t t T T r r a a c c k k P P r r o o d d u u c c t t I I n n f f o o r r m m a a t t i i o o n n C C h h e e c c k k l l i i s s t t P P r r o o d d u u c c t t I I n n f f o o r r m m a a t t i i o o n n ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) Name of course or offering: Cisco Unity Voice Mail for the ICS 7750 Installation (ICSVM) v1.0 Course acronym (must be unique, up to 5 letters, no #s): ICSVM Version: 1.0 FCS Date: 22 March 2002 LOB: ComLOB BU: ICBU Offering type: course If other, please specify: Delivery method: ILT Other: Duration if ILT in days: Note: Product will be distributed in black & white print format only. E E n n d d O O f f L L i i f f e e ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) Does course replace existing one?: Yes No If yes, provide course name and acronym: and EOL date: If this is a new version, what are the differences? T T a a r r g g e e t t A A u u d d i i e e n n c c e e ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) System Engineers Account Managers Channel Partners/Resellers Customers Who should attend this course? Systems Engineers and distributor personnel or customers who specialize in the IP Telephony and AVVID environment and who are responsibnle for installing Unity Voice Mail on the ICS7750. S S t t u u d d e e n n t t P P r r e e r r e e q q u u i i s s i i t t e e s s ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) (Note: This field has a limit of 2000 characters.) 1) ICS 7750 Installation and Configuration Course completion is required for this course. (Cisco CallManager and IOS are prerequisites for this ICS course.) 2) It is expected that the student is familiar with Windows 2000 operation. OPTIONAL: If the student is responsible for Unity Administration, then “CUSA”- Cisco Unity System Administration Course (2 day) is recommended. OPTIONAL: If the student is responsible for selling, designing Unity systems with optional networking features, or integrating Unity into a customer’s existing environment then CUSE-Cisco Unity SE Course (3 day) is recommended. C C o o u u r r s s e e O O b b j j e e c c t t i i v v e e s s ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) After completing this course, the student should be able to: Overall Course Goal: To Provide Cisco Unity customers with the information needed to install, integrate and troubleshoot Cisco Unity Voice Mail for the ICS systems in a standalone POV/LAN environment. Upon completion of this course the SE should be able to:· Understand the hardware and software architecture, application and operation of the ICS7750 with Unity Voice mail.· Install the ICS7750 hardware and install Unity with all of the required software.· Configure the Unity to integrate with the Cisco CallManager on the ICS 7750 system.· Troubleshoot any installation and integration issues in the system.· Be aware of information, training, and resources available to continue to augment installing, configuring and administering Cisco Unity application. C C o o u u r r s s e e D D e e s s c c r r i i p p t t i i o o n n ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) (Note: This field has a limit of 2000 characters.) The Integrated Communications System (ICS) 7750 is an advanced IP Telephony System which brings the power of Cisco AVVID standards-based open architecture to enterprise branch offices and mid-sized businesses to leverage converged e-business applications. The ICS 7750 can have the Cisco Unity application integrated with the CallManager to provide customers with a single system. This 1 day Not Qualified PIC Ver 1.2 FastTrack 2 technical instructor-led lab-based course provides the necessary installation hands-on skills to install and integrate Unity Voicemail with Cisco CallManager. C C o o u u r r s s e e O O u u t t l l i i n n e e ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) This lab-based technical 1 day course consists of the following combination of lecture and lab modules:· - Course Objectives, audience, expectations, course materials· - Unity Product Overview, including high-level requirements, product positioning, packaging on the ICS system, product features, sizing voicemail and Unity resources and contacts.· - Unity Hardware Requirements· - Unity Software requirements· - Installing ICS hardware with hands-on lab exercise.· - Microsoft Windows 2000 environment for Unity with hands-on lab exercise.· - Microsoft Exchange environment for Unity with hands-on lab exercise.· - Installing Unity required third party software environment with hands-on lab exercise.· - Installing Unity software on the ICS with hands-on lab exercise.· - Integrating Unity with Cisco CallManager with hands-on lab exercise.· - Troubleshooting of Installation and Integration problems.· - Summary of Unity Installation course E E q q u u i i p p m m e e n n t t R R e e q q u u i i r r e e m m e e n n t t s s ( ( B B u u s s i i n n e e s s s s U U n n i i t t ) ) Resources needed / Quantities / Comments: (Note: If the equipment list is already formatted, you may include it in a separate document. Please list the name of the file here.) Equipment Requirements Per Student Pod: 1 – ICS 7750 (including 2 SPE 310, 1 MRP with FXS and 2-port MFT-T1, SSP, SAP, Power Supply) 1 – TEAC CD-ROM drive 1 – Catalyst 3524-PWR-XL (may be VLANed and shared by 4 student pods) 2 – 7960 IP Phones 1 – Analog telephone with RJ-11 mounting cord 1 – Console cable with RJ-45 to DB9 adapter RJ-45 FastEthernet cables Software CDs: Unity Voice Mail for the ICS 7750 (6-CD set) PC with TCP/IP, HyperTerminal, Browser (Netscape 4.73 or Internet Explorer 5.01), Terminal Services Client Monitor, Keyboard and Mouse (USB kbd + mouse recommended) Cisco-supplied Y-cable for keyboard and mouse Power Strips as required S S K K U U N N u u m m b b e e r r s s f f o o r r C C o o u u r r s s e e M M a a t t e e r r i i a a l l s s ( ( B B u u s s i i n n e e s s s s U U n n i i t t : : C C h h e e c c k k n n e e e e d d e e d d b b o o x x e e s s , , P P L L M M D D e e p p l l o o y y m m e e n n t t : : P P r r o o v v i i d d e e S S K K U U s s ) ) ILT Student Kit includes: Student Guide (SG), Other: SK SKU: ILT Instructor Materials includes: Instructor Guide, Course Management Guide, Student Guide Other: PowerPoint Presentations IK SKU: . course materials· - Unity Product Overview, including high-level requirements, product positioning, packaging on the ICS system, product features, sizing. provide customers with a single system. This 1 day Not Qualified PIC Ver 1.2 Fast Track 2 technical instructor-led lab-based course provides the necessary