English workshop

Both sides of the Style Dove Style Positive Negative Supportive Complying Reliable Retiring Pleasant Soft-hearted Positive Negative Invigorating Excitable Optimistic Impatient Animated C[r]

Welcome,

Trungvuong students !!!

Presented by:

Huyen<Mumi>Phan Ex-student of Trungvuong

Hello & Welcome !

 My proposed Agenda:

 I will introduce myself (boring)

 I will state what I am doing here with you today

 Share and agree upon our common goals for our time together  HAVE FUN & LEARN!!! (KEY)

 Remember, please:

 Questions and comments are always welcome

Something about… Me

 My background

 28 years old, born & grew up in Hanoi and left for the U.S at age of 18 (1999)  Oldest daughter of my parents with 01 sibling (sister)

 Attended Trung Vuong school (09 years)  About to get married… a few days away

 My pet: Bichon Frise named “Fuzzy” (we called him Fuzzy Bear”)

 My education

 B.S’03 (Business/Economics) & MBA’06 (Finance) – Suffolk University –

Boston, MA

 My profession

 Learning & Leadership Development @ Bank of America

 My misc: reading, dancing, yoga, making photo books, but above

OUR Goals today are:

 MINE:

 To get to know you and discover your interests

 To go through a fun exercise with you about “Communication”

 To give you the skills and share advices from my experience living, studying and working in the U.S for 10 years

 FINALLY AND IMPORTANTLY, to be your friend and provide a supportive and fun time together

4 Behavioral Communication Styles

Relationship Oriented Results Oriented

Plotting Your Behavioral Style

Add up total number of:

C’s: 6 S’s: 3 I’s: 1 D’s: 8

Subtract responses:

S 3 D 8

C 6 I 1

_

+9 +8 +7 +6 +5 +4 +3 +2 +1 -1 -2 -3 -4 -5 -6 -7 -8 -9 D S I C

-9 -8 -7 -6 -5 -4 -3 -2 -1 +1 +2 +3 +4 +5 +6 +7 +8 +9

Both sides of the Style Dove Style Positive Negative Supportive Complying Reliable Retiring Pleasant Soft-hearted Positive Negative Invigorating Excitable Optimistic Impatient Animated Crafty

Positive Negative

Firm Uncompromising

Comprehensive Overbearing

Productive Pressuring

Which Style best fits each of these statements?

 Winning isn’t everything; it’s the only thing

Eagle

 It’s not whether you win or lose it’s the teamwork and friendship that

counts.

Dove

Dove

 It’s not just whether you win or lose; it’s how you look when you play

the game

P

Peeaacococckk

 It’s not whether you win or lose it’s how you play the game

Owl

Listening is Difficult

We speak at 125 words

per minute We at 418 listen

words per minute

We think

at 2000 words per

Weak Language

 Maybe

 I think  I’ll try

 Possibly

 Using “if” a lot

What makes you angry?

Interaction Outcomes

Win-Win

Win-Lose

Lose-Win

Communication Behaviors

Aggressive

Passive

Take Off

Slow Down

Rational

Cool Off

How to reach me

mumiphan@gmail.com