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Lecture Introduction to operations management - Chapter 14: Project planning and scheduling

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In this chapter we will discuss: What is a “project”? objectives and tradeoffs, planning and control in projects, scheduling methods, constant-time networks, PERT method, CPM method, use of project management concepts.

Operations Management Contemporary Concepts and Cases Chapter Fourteen Project Planning and Scheduling McGraw­Hill/Irwin Copyright © 2011 by The McGraw­Hill Companies, Inc. All rights reserved Chapter 14 Outline What is a “Project”? Objectives and Tradeoffs Planning and Control in Projects Scheduling Methods Constant­Time Networks PERT Method CPM Method Use of Project Management Concepts 14­2 What is a “Project”? Unique item or event ­ often a single unit Often located on one place.  The unit does not  move during production Resources are brought to the project May be of any size, although we focus on  large projects 14­3 Examples of Projects A wedding  A divorce  Building construction Bridge construction Aircraft carrier R&D project Audit New product  introduction Open or close a facility Make a movie Fund­raising campaign Ad campaign Software installation 14­4 Objectives and Tradeoffs Due Date! Meet the deadline­­schedule Stay within the budget Meet the specifications 14­5 Project Management Activities & Decisions Planning Control Scheduling Closing 14­6 Planning Activities & Decisions Identify the project customer Establish the end product or service Set project objectives Estimate total resources and time required Decide on the form of project organization Make key personnel appointments Define major tasks required Establish a budget 14­7 Scheduling Activities & Decisions Develop a detailed work­breakdown  structure Estimated time required for each task Sequence tasks in proper order Develop a start/stop time for each task Develop detailed budget for each task Assign people to tasks 14­8 Control Monitor actual time, cost, and performance Compare planned to actual figures Determine whether corrective action is needed Evaluate alternative corrective actions Take appropriate corrective actions 14­9 Closing Finish all work Close contracts Pay all accounts payable Turn the project over to the owners Reassign personnel and equipment 14­10 Calculating ES, EF, LS, LF, and Completion Time Forward Pass: ES (a) = 0 for the starting activity EF (a) = ES (a) + t (a)* ES (a) = max [EF (all predecessors of a)] Project completion time = max [EF(all ending activities)] Backward pass: LF (a) = min [LS (all successors of a)] LS (a) = LF ­ t(a)* * t (a) denotes the duration of activity a 14­18 Backward Pass for ‘Write a Business Plan’ (Figure 14.5) B ES EF 4 A D C LS LF 14­19 Critical Path Critical Path = longest path in the network – – All activities for which ES=LS and EF=LF Length of critical path is equal to the project  completion time – If there is any delay on the critical path, the project  will be delayed (unless one takes ‘corrective actions’) – Critical path in example is A­C­D 14­20 Slack Times Slack time equals amount of time a path may be  delayed without delaying the project – Paths not on the critical path have slack – Slack = LS­ES  or  LF­EF 14­21 Precedence and Times for Opening a New Office (Table 14.5) Immediate Activity Description Activity Computed Predecessors Time Slack None 1 Lease the site Hire the workers Arrange for the furnishings 1 Install the furnishings Arrange for the phones 1 Install the phones 4,5 1 Move into the office 2,6,4 14­22 Network for ‘Open a New Office’ (Figure 14.6) 6 5 5 2 4 3 ES   EF LS   LF 14­23 PERT Program Evaluation Review Technique Developed in 1950’s for missile firing nuclear  submarine project Used under conditions of uncertainty in activity  times Requires three time estimates for each activity – – – Optimistic Most likely Pessimistic Time estimates have beta distribution 14­24 PERT Activity Times Estimate three times for each activity Compute mean completion time for each activity: Te To 4Tm Tp 14­25 PERT Activity Times Compute the variance for each activity: vari Tp To Assumes pessimistic and optimistic times cover six  standard deviations 14­26 PERT Activity Times If T = total completion time of the project, then ET Te critical path and var T vari critical path 14­27 CPM Critical Path Method Developed in 1950’s in private sector Used under conditions of certainty in activity  times Requires one time estimate for each activity Looks at time/cost trade­offs – – – – Normal activity time Normal cost Crash time Crash cost 14­28 Time-Cost Relationship in CPM (Fig 14.9) Crash Cost Cost Normal Cost Crash Time Time Normal Time 14­29 Use of Project Management Concepts Scheduling is only part of a complete approach  to project management Trade­off between sophistication and cost of  methods Choice between constant time, PERT, CPM or  more advanced techniques Choice of project management software  packages, e.g., Microsoft Project 14­30 Summary What is a “Project”? Objectives and Tradeoffs Planning and Control in Projects Scheduling Methods Constant­Time Networks PERT Method CPM Method Use of Project Management Concepts 14­31 End of Chapter Fourteen 14­32 .. .Chapter 14 Outline What is a ? ?Project? ??? Objectives? ?and? ?Tradeoffs Planning? ?and? ?Control in Projects Scheduling? ?Methods Constant­Time Networks PERT Method CPM Method Use of? ?Project? ?Management? ?Concepts... packages, e.g., Microsoft? ?Project 14­30 Summary What is a ? ?Project? ??? Objectives? ?and? ?Tradeoffs Planning? ?and? ?Control in Projects Scheduling? ?Methods Constant­Time Networks PERT Method CPM Method Use of? ?Project? ?Management? ?Concepts... & Decisions Identify the? ?project? ?customer Establish the end product or service Set? ?project? ?objectives Estimate total resources? ?and? ?time required Decide on the form of? ?project? ?organization Make key personnel appointments

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