Tài liệu Module 2: Team Model docx

Module 2: Team Model THIS PAGE LEFT INTENTIONALLY BLANK 0RGXOH#5=#7HDP#0RGHO# 2EMHFWLYHV At the end of this module, you will be able to „ Understand the challenges of traditional teaming „ Understand the rationale behind the team model for infrastructure deployment „ Understand the team model’s roles and responsibilities „ Understand some underlying team model principles „ Understand how to scale the team model for large and small projects „ Understand the risks involved in combining roles # 5²6 5²7# # 0RGXOH#5=#7HDP#0RGHO /HVVRQV Lessons Teaming Concepts Underlying Team Principles Team Model for Infrastructure Deployment Scaling the Team Model 0RGXOH#5=#7HDP#0RGHO# /HVVRQ#4=#7HDPLQJ#&RQFHSWV Lesson 1: Teaming Concepts The disadvantages of traditional teams # 5²8 5²9# # 0RGXOH#5=#7HDP#0RGHO $FWLYLW\=#&RPPXQLFDWLQJ#LQ#7UDGLWLRQDO#7HDPV ,Q#VPDOO#WHDPV=# „ Arrange „ Read your chairs according to the diagram through your role sheet „ Communicate your choices on notepaper (addressed according to instructions) through your team messenger „ When your team has the answer, raise your hand Activity 0RGXOH#5=#7HDP#0RGHO# # 5²: 'LVDGYDQWDJHV#RI#7UDGLWLRQDO#7HDPV „ High communications overhead „ Misunderstandings from indirect communications „ Unclear team goals „ Disengaged „ High team members process overhead The traditional team structure has certain disadvantages that the MSF team model is designed to overcome: „ The traditional structure imposes a relatively high overhead, which inhibits communications „ Team members will not communicate clearly unless they understand their roles and the roles of others on their team „ Team members who not communicate directly increase their chances of being misunderstood „ Team members are likely to disengage if they not understand what is happening or where they are going 5²;# # 0RGXOH#5=#7HDP#0RGHO 3URMHFW#7HDPV#DW#0LFURVRIW Principles „ Small, multidisciplinary teams „ Interdependent roles and shared responsibilities „ Deep technical and business acumen „ Focus on competency and a product mindset „ Clear goals and objectives „ Active customer participation Here are some of the 12 fundamental concepts and principles that project teams at Microsoft follow: „ Teams are small, consisting of three to eight members who work in parallel as part of the team „ Team members are given broad, interdependent, and overlapping roles, and share responsibility for the success of the project „ Team members are selected on the basis of their deep understanding of the technology involved „ The team focuses on competency and maintains a product mindset, which will be explained later in this module „ Each disciplinary role on the team has clear goals and objectives for its participation on the team „ Teams incorporate customer feedback continuously throughout the project 0RGXOH#5=#7HDP#0RGHO# # 5²< 3URMHFW#7HDPV#DW#0LFURVRIW#+FRQWLQXHG, Principles „ Shared project vision „ Full participation in design „ Deliberate efforts to learn from past projects „ Shared project management and shared decision-making „ Team members working together at one site „ Large teams working like small teams The following are additional principles for project teams at Microsoft: „ Everybody on the project team must share a common vision as to what the solution should encompass and what combination of factors constitutes success for the project „ Every team member brings an individual perspective to the design by contributing it to the product specification „ After every milestone, teams conduct a review to highlight lessons learned, determining what went well and what could have gone better „ Members share project management and decision-making responsibilities „ Experience has proven that when team members are close enough physically to solve problems face to face, the outcome of the project is consistently higher „ Large teams are broken down into small, multidisciplinary feature teams and centralized function teams, which will be explained later in this module 5²43# # 0RGXOH#5=#7HDP#0RGHO THIS PAGE LEFT INTENTIONALLY BLANK ... /HVVRQV Lessons Teaming Concepts Underlying Team Principles Team Model for Infrastructure Deployment Scaling the Team Model 0RGXOH#5=#7HDP#0RGHO# /HVVRQ#4=#7HDPLQJ#&RQFHSWV Lesson 1: Teaming Concepts... this module, you will be able to „ Understand the challenges of traditional teaming „ Understand the rationale behind the team model for infrastructure deployment „ Understand the team model? ??s... indirect communications „ Unclear team goals „ Disengaged „ High team members process overhead The traditional team structure has certain disadvantages that the MSF team model is designed to overcome: