Tài liệu KRONE - Warranty - System Warranty Registration Form - End-user ppt

KRONE Premis NET ® SYSTEM WARRANTY CONDITIONS FOR END USER The Premis NET System Warranty is subject to the following conditions. ENDORSED INSTALLER COMPANIES and END USERS should both read these carefully. If you are in any doubt as to their meaning please contact the Warranty Co-ordinator at KRONE in writing before completing the WARRANTY REGISTRATION FORM. It is a condition that the installation instruction sheets and other written instructions have been adhered to during installation. ENDORSED INSTALLER COMPANIES should contact KRONE where there is any difficulty with your understanding of these. 1. DEFINITIONS 1.1 In these conditions: END USER The company to whom the System Warranty Certificate has been issued. KRONE KRONE (Australia) Holdings Pty Limited 2 Hereford Street Berkeley Vale NSW 2261 Australia ENDORSED Means a company authorised in INSTALLER writing by KRONE to be an COMPANY ENDORSED INSTALLER COMPANY, and to design and install a SYSTEM to which the warranties herein shall apply whereby such design and installation is conducted by its staff who are trained and certified to be thus trained by KRONE. PRODUCTS Means those KRONE PRODUCTS listed in the KRONE WARRANTY REGISTRATION FORM. WARRANTY Means the form used to apply for REGISTRATION the warranties herein. FORM APPLICABLE Means the published cabling STRUCTURED standard(s) referred to in sub-section CABLING “Compliance” of the KRONE STANDARDS WARRANTY Registration Form current at the date of registration. SPECIFICATIONS Means the performance requirements defined in the Applicable Structured Cabling Standards and such other performance requirements as are specified in writing by KRONE and to which the System has been tested. SYSTEM Means any combination of the three sub-systems of a structured CABLING SYSTEM as defined in the APPLICABLE STRUCTURED CABLING STANDARDS (campus, backbone, horizontal) and such variations thereto as are specified in writing by KRONE, and which are composed of the Products. WARRANTY Means up to 20 years from the date PERIOD of completion of installation of the SYSTEM. 1.2 Headings are included for ease of reference only and shall not affect the interpretation of these conditions. 2. PREMIS NET SYSTEM WARRANTY 2.1 KRONE warrants to the END USER that the tested SYSTEM in its installed state shall meet or exceed the SPECIFICATIONS in force at the time of installation for the duration of the WARRANTY PERIOD. 2.2 KRONE warrants to the END USER that the Products which comprise the SYSTEM shall be free from defects in materials and workmanship for the duration of the WARRANTY PERIOD. 3. APPLICATIONS ASSURANCE WARRANTY 3.1 KRONE warrants to the END USER that, for the duration of the WARRANTY PERIOD, the system shall be free from defects which prevent operation of: 3.1.1 applications specified by recognised standards or user forums that use the APPLICABLE STRUCTURED CABLING STANDARDS, and 3.1.2 any other applications specified in writing by KRONE. 4. ZERO BIT ERROR WARRANTY 4.1 KRONE warrants that the horizontal sub systems of a GLOBAL LEADER SYSTEM shall have a “Zero Bit Error” rate of no greater than 10-12 for a period of five (5) years from the date of installation. 5. ENTERPRISE WARRANTY 5.1 The ENTERPRISE SYSTEM provides all the warranty assurances detailed above in Clause 2 – Premis NET System Warranty and Clause 3 – Applications Assurance Warranty. 6. GLOBAL LEADER WARRANTY 6.1 The GLOBAL LEADER Warranty comprises all the warranties detailed in Clause 2 – Premis NET SYSTEM WARRANTY; Clause 3 – Applications Assurance Warranty and Clause 4 – Zero Bit Error Warranty. 7. INSTALLATION OF THE SYSTEM 7.1 The warranties in Clauses 2, 3, 4, 5 and 6 shall apply only if the SYSTEM has been properly installed by an ENDORSED INSTALLER COMPANY. 8. ALTERATIONS TO THE SYSTEM 8.1 Any alteration/repair, modification and/or addition to a warranted SYSTEM must be properly installed and tested by an ENDORSED INSTALLER COMPANY. 8.2 Any replacement or additional PRODUCT used is warranted free from defects in materials and workmanship for the remainder of the WARRANTY PERIOD applicable to the SYSTEM unless a new SYSTEM is installed in which case a new SYSTEM warranty certificate shall be issued, subject to the terms applicable at the time of notification to KRONE and approval by KRONE. 9. RECORDS AND TEST RESULTS 9.1 It is the responsibility of the END USER to store and maintain accurate initial and any subsequent installation layouts, drawings and test result data for the duration of the WARRANTY PERIOD. 9.2 KRONE shall only issue a SYSTEM warranty certificate after having examined and approved all documents. 10. HOW TO APPLY FOR THE WARRANTY 10.1 The KRONE WARRANTY REGISTRATION FORM must be completed by both ENDORSED INSTALLER COMPANY and END USER (where indicated) and sent to KRONE within 45 days of completion of the installation of the SYSTEM. 11. CLAIMS PROCEDURE 11.1 The END USER shall notify KRONE or the ENDORSED INSTALLER COMPANY that originally installed the SYSTEM within five working days of the discovery, by any person, of any alleged defect in the SYSTEM or PRODUCT, but in any event, no later than the expiration of the WARRANTY PERIOD. The ENDORSED INSTALLER COMPANY shall ascertain the nature of the alleged defect. 11.2 The END USER shall, if so requested, ensure that KRONE, the ENDORSED INSTALLER COMPANY or their authorised representatives are allowed free access to the premises on which the allegedly defective SYSTEM or PRODUCT is located for the purpose of inspection and testing as appropriate. No PRODUCT may be removed from the SYSTEM without KRONE’s prior authorisation. 11.3 The END USER shall, on request, make available to KRONE copies of any test reports. 12. WHAT KRONE WILL DO 12.1 If KRONE is satisfied, after inspection or otherwise, that the SYSTEM and/or PRODUCTS do not comply with the warranties in Clauses 2, 3, 4, 5 and 6 (subject to the other conditions and limitations herein), then, at KRONE’s sole discretion: 12.1.1 the defective PRODUCTS shall be replaced or repaired, during the first five years of the WARRANTY PERIOD free of charge to the END USER, and thereafter at a cost to the END USER in the proportion that the expired years of the WARRANTY PERIOD bear to the total duration of the WARRANTY PERIOD, or 12.1.2 the purchase price of the defective PRODUCTS shall be refunded. 12.2 Subject to Clause 12.1, any defective PRODUCTS removed by KRONE shall be repaired at the premises at which they are located (in which case the END USER shall ensure that KRONE or its authorised representatives are allowed free access for such purpose) or at the manufacturer’s premises (as necessary). 12.3 If any PRODUCT has been upgraded, KRONE shall have the option to use such a product to satisfy its obligations providing that the functionality and performance of the upgraded product is at least equal to that set out in the specification for the replaced PRODUCT. 13. KRONE’S LIABILITY TO YOU UNDER THIS WARRANTY 13.1 The WARRANTIES in Clauses 2, 3, 4, 5 and 6 above shall only be applicable if: 13.1.1 the END USER presents the SYSTEM warranty certificate issued by KRONE and 13.1.2 new PRODUCTS were used in the SYSTEM at the time of installation and 13.1.3 the defect was not caused by incorrect or negligent handling, disregard of any reasonable instruction given by KRONE, any abnormal use (including the use of unsuitable or defective tools or equipment in connection with the PRODUCTS), overloading, unreasonable wear and tear or any other fault by the END USER, its sub-contractors, servants or agents and 13.1.4 the defect was not caused by any other external act or omission or circumstance beyond KRONE’s control occurring after delivery. 13.2 Subject to the limitations in Clause 14.2 the remedy described in Clause 12.1 shall constitute the END USER’s sole and exclusive remedy for any breach of the warranties in Clauses 2, 3, 4, 5 and 6 hereof. Except as specifically stated herein, it is acknowledged that neither KRONE nor the manufacturer of any PRODUCT has given any other warranties express or implied, other than statutory. All implied warranties of merchantability or fitness for a particular purpose are excluded. 13.3 Subject to the limitations in Clause 14.2 neither KRONE nor the manufacturer of any PRODUCTS shall be liable whether in contract, tort (including without limitation negligence), by way of indemnity or otherwise for any loss of revenue, profit, contracts, customers, business or goodwill or any indirect or financial loss or incidental, special or consequential damages that may be suffered by a purchaser or user, including END USER, of any PRODUCTS nor shall KRONE’s or any such manufacturer’s liability for any claims or damages arising out of or connected with the warranties in Clauses 2, 3, 4, 5 and 6 of the manufacture, sale, delivery or use of the defective products exceed the purchase price of the defective products. This clause shall survive failure of an exclusive remedy. 14. ARBITRATION/CHOICE OF LAW 14.1 These conditions shall be governed by and construed in all respect in accordance with the law prevailing in the State of New South Wales, Australia. 14.2 Nothing in these conditions shall purport to exclude or restrict any liability the exclusion or restriction of which is prohibited by law. This KRONE Warranty Registration Form may only be used by KRONE ENDORSED INSTALLER COMPANIES. This KRONE Warranty Registration Form must be used to apply for the KRONE Premis NET System Warranty. This form should be jointly completed by the ENDORSED INSTALLER COMPANY responsible for the design and installation of the structured cabling system, as well as the END USER. This form should then be sent to KRONE, Attention The Warranty Co-ordinator, (see right for address of your local sales office) A System Warranty Certificate will be issued from KRONE to the END USER via the Premis NET Endorsed Installer Company once the following steps have been completed.  This KRONE Warranty Registration Form is correctly completed.  Installation meets the KRONE Premis NET System Warranty Conditions.  The application is approved by KRONE. HEAD OFFICE 2 Hereford Street BERKELEY VALE NSW 2261 PO Box 335 WYONG NSW 2259 Ph: +61 2 4389 5000 Fax: +61 2 4388 4499 KRONE NSW Unit E4, 27-29 Fariola Street SILVERWATER NSW 2128 Ph: +61 2 9749 9200 Fax: +61 2 9749 9955 KRONE QLD Level 1, 67 St. Pauls Terrace SPRING HILL QLD 4000 Ph: +61 7 3236 9233 Fax: +61 7 3236 9244 KRONE WA Suite 46, Como Corporate Centre 11 Preston Street COMO WA 6152 PH: +61 8 9474 6600 FAX: +61 8 9474 3898 KRONE VIC/TAS Suite 12, 622 Ferntree Gully Road, WHEELERS HILL VIC 3150 Ph: +61 3 9560 0977 Fax: +61 3 9560 0988 KRONE ACT 1/42 Geils Court DEAKIN ACT 2600 Ph: +61 2 6281 4580 Fax: +61 2 6281 4453 KRONE SA/NT Suite 11, 297 Pirie Street ADELAIDE SA 5000 Ph: +61 8 8236 0111 Fax: +61 8 8232 6699 KRONE NEW ZEALAND Cnr The Esplanade & Nevis St PETONE NZ Ph: +64 4 576 9213 Fax: +64 4 576 9243 Email: kronehlp@krone.com.au Web: www.krone.com.au Job No 5543 with TrueNet ™ technology Leave Nothing to Chance Premis NET ® SYSTEM WARRANTY REGISTRATION FORM TO BE COMPLETED BY THE END Location of Installed System Contact Name . Company Name . Street . . Town/City Postal Code . Country Phone Fax . Email Date Installation Completed Day / Month / .Year Warranty Period The Premis NET cabling system is warranted for ( ) years from the date of installation. Installation Practice Did the ENDORSED INSTALLER COMPANY named on the next page design the system? YES NO If not, who designed the system? . . Name of person who did the installation work . KRONE Master Installer/Cabler Certificate No ACA License / Registration No Products used in installed system Cabling (excluding Patch Cords) Copper Cabling Part Number Brand Name of Cable Metres Fibre Cabling Copper Hardware Part Number Description Number Installed Patch Panels Modules Data Outlets Fibre Hardware Enclosures Pigtails Connectors Patch Cords (Channel warranties only apply to systems using KRONE patch cords) Copper Patch Cords Fibre Patch Cords DORSED INSTALLER COMPANY GLOBAL LEADER Structured Cabling System Fibre Channel as per AS/NZS 3080 OF300 OF500 OF2000 Installed and tested in accordance with KRONE’s Optical Fibre Guidelines. Copper Cabling TrueNet Cat6T: Class E of AS/NZS 3080. ENTERPRISE Structured Cabling System Fibre Channel as per AS/NZS 3080 OF300 OF500 OF2000 Installed and tested in accordance with KRONE’s Optical Fibre Guidelines. Copper Cabling Cat5: Class D of AS/NZS 3080. For purpose of applying the Premis NET System Warranty to the END USER, I certify that the information on this Form is complete and correct. I understand that by signing this Form I am agreeing to adhere to the conditions of the KRONE Premis NET System Warranty Schedule B, Conditions for Endorsed Installer Company of the Agreement. ENDORSED INSTALLER COMPANY Name Position . Name Registered Address Street Town/ City .PC . Phone Fax . Email . Signature Date TO BE COMPLETED BY WARRANTY HOLDER I confirm that The System was installed by the ENDORSED INSTALLER COMPANY referred to above. I have received design data and the full test reports of tests conducted for the purpose of applying for the Premis NET System Warranty and will keep them for the period of the Warranty. I hereby apply for the KRONE Premis NET System Warranty in accordance with the Warranty Conditions. (See back) Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature . . . . . . . . . . . . . . . . . . . . . . . . .Date . . . . . . . . . . I hereby authorise the issue of the KRONE Premis NET System Warranty Certificate in accordance with the terms and conditions specified overleaf to certify the installation site detailed in this document. Signature . . . . . . . . . . . . . . . . . . . . . . . . .Date . . . . . . . . . . Warranty Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Permanent Link Warranty .or Channel Warranty TO BE COMPLETED BY THE KRONE WARRANTY CO-ORDINATOR Test Equipment Level 2e tester used for Class D or Level 3 tester used for Class E Copper Cabling Field Tester Manufacturer and Model No . Optical Fibre Field Tester Manufacturer and Model No . Wiring Rules All installation work meets the requirements of AS/ACIF S009. Testing of installed system Compliance (please tick appropriate solution) All permanent links have been tested .or All channels have been tested Warranty TO BE COMPLETED BY THE INSTALLATION COMPANY FOR ALL INSTALLATIONS Premis NET ® Installation Feature Premis NET Installation Requirement Contractor’s Initials Standards Compliance All installations are in accordance with the latest versions of AS/NZS 3080 and AS/ACIF S009. Horizontal Run Distance <90m cable labels both ends. Random lay in bundle and tray for C6T. Patch Cord Length <10m total work area, patch & equipment cords. KRONE approved lengths used for C6T. Pair Un-twist <13mm for C5, and <10mm for C6T. Sheath Stripping <10mm from termination housing for C6T. Minimum Bend Radius >50mm (100mm dia) for installation & conduit pulls. >25mm (50mm dia) for unstressed horizontal cable. >25mm (50mm dia) for patch/equipment cords C6T. >25mm (50mm dia) for optical fibre. Cable Bundles 32 max for C5. 24 max for C6T. Use random lay for C6T cables. Multiple bundle groups are OK. Cable Ties Loose plastic ties are the minimum for C5. Only Velcro™ or other KRONE approved elastic ties for C6T. Conduit Pathway <40% conduit fill rate. <2 x 90° bends between pulling points. <30m continuous sections. Conduit bend radius = x 8 copper cable dia. Conduit bend radius = x 10 OF cable dia. Pull cord of 90kg rating left in all conduits. No mixing of cable types in the one conduit eg. comms cables and control or FO cables. Tray Pathway >75mm clearance between ceiling tile and underside of cable or support structure. Clearance above top of tray = ½ tray width (100 mm minimum). Tray supports are independent from ceiling supports. Large radius tray bends used for both horizontal and vertical changes of direction. Cable Supports <200mm distance between ties onto catenary wire. Use of J-Hooks or Whalebone tray is for 5 year warranty only. Run Separation for HV (>1000Vac) = 450mm Copper Cables LV (<240Vac) = 50mm or barrier thickness Lightening Down = 9m (AS/ACIF S009), 2m absolute minimum Conductors EMI Separation = 300mm from fluorescent light Cable Pulling <11kg for 4pr copper cable. <20kg for OF cable. Rack / Cabinet >0.9m clearance in front and behind. >500 lux lighting intensity 1m above floor. Telecommunications Room Generally TR serves a maximum of 1000m² floor area (10m² / work area). C6T items are essential for KRONE GLOBAL LEADER Warranty using TrueNet technology. KRONE reserves the right to further test the System referred to herein and to refuse to issue a Warranty Certificate if it finds that any of the details contained in this Form are incorrect or this Form is incomplete. The information on this Form will be held on a register at KRONE to enable it to identify Warranty Systems. The END USERS and ENDORSED INSTALLER COMPANY shall, on request, make available to KRONE copies of the design data and full test reports. . trained by KRONE. PRODUCTS Means those KRONE PRODUCTS listed in the KRONE WARRANTY REGISTRATION FORM. WARRANTY Means the form used to apply for REGISTRATION. by law. This KRONE Warranty Registration Form may only be used by KRONE ENDORSED INSTALLER COMPANIES. This KRONE Warranty Registration Form must be used