Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 Lesson plan Unit 9 The Post Office Period: 53 Date of planning:9/1/2011 Date of teaching 11 B1……………Vắng: ……………………………………………………… 11 B2……………Vắng:……………………………………………………… Lesson:1 Reading I. Oblectives: 1. Educational aims:By the end of the lesson , Ss will be able to read and find the key words in situations, information and contents of reading to relate to the facts 2. Knowledge:*Vocabulary: courteous, fascimile, notify, spacious, speedy, recipient 3.Skill: Main skill: Reading Subskill: Listening, Writing, Speaking II. Teaching aids: Textbook, Whiteboard markes, Planning lesson, III. Teaching method: regrate, Communicative IV. Procedures: 1 Giáo án lớp 11- Môn Tiếng Anh- Giáo viên: Cao Văn Tiến- Năm học 2010-2011 Teacher and Pupils activitives Content 1. Warm up: T: Watching these post ofice services with the correct translations below. 1. Express Mail Service 2. Surface Mail 3. Air mail 4. EMS mail 5. Parcel service 6. Express Money Transfer 7. Messenger call Service 8. Facsimile service 9. Press Distribution 10. Flower Telegram Service P: Work in pair and macth the answer T: call Sts to give the answer. 2. Pre-reading: T: Work in pair ask and answer the question + How far is it from your home to the nearest post office? + How offen do you go to post office? What for? + What services do you think the post office offers? P: work in pair and answer the questions T: call sts T: Give some new words and ask them to repeat P: listen and take note then repeat 3. While-reading: * Task 1: T: Ask Ss to read the passages individually and choose the option A,B, C or D that best suits the meaning of the italicized word. P: read the passage csilently T: - Advise Ss to read the passages quickly and stop at the lines that contain the words to guess the closest meaning. * Task 2: T-Check if Ss can answer the comprehension questions in TASK 2 without having to read the passage again. If Ss cannot, T gets them to read the questions carefully and gives them some tips to do the task. a. Th chuyn bng ng hng khụng b. Dch v in hoa c. Dch v in thoi d. Dch v phỏt hnh bỏo e. Dch v gi fax f. Th chuyn bng ng b,ng st, ng bin g. Dch v th chuyn phỏt nhanh h. Dch v chuyn phỏt tin nhanh i. Dch v chuyn phỏt bu phm j Th chuyn phỏt nhanh Answer 1. g 3.a 5.i 7.c 9.d 2.f 4.j 6.h 8.e 10.b 2. I go to office when I need to send a letter, make a phone call, trasfer money, pay the phone bill, subcribe( ng ký) to a newspaper, send a fax, receice a parcel . 3. The post office offers a lot of various services such as Express Mail Service, Surface Mail, Air mail, EMS mail, Parcel service, Express Money Transfer, Messenger call Service, Facsimile service, Press Distribution, Flower Telegram Service *Teaching Vocabulary: -equip: (v)=trang bị -spacious (adj) =roomy=rộng rãi -offer (v)= cung cấp -well-trained (adj)=skilled=lành nghề -staff (n)= (toàn thể) nhân viên -courteous (adj) =polite=lịch sự -parcel (n) =bu kiện, gói hàng -speedy (adj)=quickly, fast=nhanh chóng -secure (adj)=bảo đảm, an toàn -transfer (v)=chuyển (n)= sự chuyển -notification (n)= sự thông báo - Give and explain their choice. 1.C( cramped) 2. B ( rude) 3. D ( slow) 4. C (changed) *Expected answers 1, Thanh Ba post office is equipped with advanced technology and a spacious and pleasant front office. 2, They are Mail and Parcel Service, Express 2 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 5. Home work: - Summarize the main points. - Assign homework. - Prepare new lesson. 6. Comment: ………………………………………………………………………………. ………………………………………………………………………………. ………………………………………………………………………………. Lesson plan Unit 9 The Post Office Period: 54 Date of planning:9/1/2011 Date of teaching 11 B1……………Vắng: ……………………………………………………… 11 B2……………Vắng:……………………………………………………… Lesson :2 Speaking I. Oblectives: 1. Educational aims:- Students should know how to practice to make requests and talking about different postal and telecommunication services - Speaking for gist and for specific information. 2. Knowledge:Speaking about some services of the post ofice and understand abou them using these services *Vocabulary: -instal, installation, registration, surcribe, take place, excuse me, what can I do for you 3.Skill: Main skill: Speaking Subskill: Listeing, Writing, Reading II. Teaching aids: Textbook, Whiteboard markes, Planning lesson, III. Teaching method: regrate, Communicative IV. Procedures: Teacher and Pupils’ activitives Content 1. Warm up: T: ask them to look at the pictures and answer the questions P: answer the questions 2. Pre-speaking: Task 1 : work in pais make a conversation 1. What can you see in the picture? 2. Where do you think these people are? 3. Who is the man? (a customer ) 4. Who is the woman?( a staff, clerk) 5. What might the man want to do? Request: Could you help me to send this 3 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 T: - Introduce the task and go over the questions with the class. Explain new words if necessary. - Read the dialogue once first and ask Ss to act out it. - Go around the class to check and offer help. P: work in pair and practice the dialouge T: Look for examples of requests and responses to request in the dialouge. 3. While-speaking: Task 2 (13m) - Put Ss in pairs and ask them to make a dialogue between a clerk and a customer. The customer wants to have a telephone line installed at home. - Go around the class to check and offer help. - Call on some pairs to perform their conversations in front of the class. - Elicit feedback from the class and give final comments. 4. Post-speaking: Task 3(15m). Introduce the task and ask Ss to make a dialogue for each of the situation. Teach necessary vocabulary items Ask Ss to work in groups of 3 or 4. - Go round to provide help . - Call on some Ss to present their dialogue. document to my office by fax? - I was wondering if you ? - Would you be kind enough to .? - Would you mind (V-ing) ? - Would you please ? - may I ? - Could you/I .please ? - I would/'d like to .please - Can you/I ? response: Certainly, What is the fax number? - Yes certainly sir/ madam Sample conversation A; Good morning, can I help you? B: I would like to have a telephone line installed at home A: Where do you live? B: I live in 67 Ngoc Ha street. When will the installation take place? A: One week after you register B: Can you come on Friday? A: O.K. Have you got a telephone? B: Yes, how much is the installation fee and monthly fee? A: The installation fee is 3oo thousand dong and the monthly fee is 27 thousand dong. Could you fill in this form, please? 1 A: Good morning Can I help you B: I would like to subscribe to Lao Dong daily newspaper A: How long would you like to get the new,, B: For a year please. A: Where would you like to get B: at home. I live at 67 Ngoc Ha street A: Ok: 67 Ngoc Ha street B: Oh can I get the newspaper every mornig before 6:30 A:Before 6:30? Well, it might be a little bit too early. How about before 7:30? B: Ok That’s fine. Thank you! A: All right. Could you fill in this from please? 2. A: What can I do for you? B: I would like to send a great card and sone fllowers to my friend on his birthday A:right. When is your friend’s birthday? B: It’s may 6 th A: what kind of flowers would you kile to send: B: Roses. A bunch of red roses please A: Would you like to have the card and the flowers delivered on may 16 th or aday before 4 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 B: On may 16 th it’s best to deliver in the early morning A: Ok. I’ll make a note for that. Could you please fill in this from? And don’t forget to write the recippients address clearly. Listen and remember to do at home 5. Home work: - Summarize the main points. - Assign homework. - Prepare new lesson. 6. Comment: ………………………………………………………………………………. ………………………………………………………………………………. ………………………………………………………………………………. Lesson plan Unit 9 The Post Office Period: 55 Date of planning:9/1/2011 Date of teaching 11 B1……………Vắng: ……………………………………………………… 11 B2……………Vắng:……………………………………………………… Lesson:3 Listening I. Oblectives: 1. Educational aims:By the end of the lesson, students will be able to listen to a monologue about the development of Vietnam's telephone system for details 2. Knowledge:*Vocabulary: -courteous, fascimile, notify, spacious, speedy, recipient 3.Skill: Main skill: Listening Subskill: Writing, Reading, Speaking II. Teaching aids: Textbook, Whiteboard markes, Planning lesson, III. Teaching method: regrate, Communicative IV. Procedures: Teacher and Pupils’ activitives Content 1. Warm up: T; get Sts to discuss this queation: "Do you think more and more people are using cell phones in Vietnam nowadays? Why?" P: Work in groups and discus the question More and more people are using cell phones in Vietnam nowadays because - cell phones become cheaper and come in a wider variety of colours and styles. - There are more telecommunication companies, eg. Viettel, Vinaphone, Army telecommunication . - there are many plans that customers can choose from 5 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 2. Pre-listening: (10 m) + Is your family on the phone? What is your phone number? + Does any member of your family have a cellphone? What make is it? + what do you think are the advantages and disadvantages of cellphone? - Call on some Ss to give their answers - Get Ss to guess what they are going to listen about. * New words. - Give and explains the meaning of new words. - Guide Ss to read new words. - Call on some Ss to read new words. 3. While- listening: TASK 1: T: -Talk about the content of the passage students are going to listen: You will hear some information about the development of Vietnam’s telephone system over the past few years. - Ask students to listen to the tape twice and choose the best answer ( A, B, C or D ). P: Listen - Ask students to work in pairs and discuss their answers. - Play the tape again and give feedback. TASK 2: T:- Ask students to listen again and answer the questions. - Play the tape twice. P: work in pairs and answer the questions - Ask students to listen and check their own answers, then compare with each other. - Correct mistakes. -- Ask representative of each group to talk in front of the class. - Give remarks and correct mistakes. 4. Post- listening: - Ask Ss to work in groups to orally summarise the main ideas of the listening passage + yes, we have a phone at home. Our phone number is 833891 + yes, we have a Nokia/ Samsung cell phone. + With a mobile phone, you can contact other people easily. You always feel close to your family even when you are away from home. However, you don’t have much privacy. Sometimes, it’s irriting to get a call when you are sleeping or in a meeting * Vocabulary: - digit subscribe - commune - capacity - communal - growth - rural network Answer key: 1. B 2. D 3.C 4. D 5. C - Listen and do as instructions. Answer key: 1. China has the highest growth in the number of telephone subscribers. 2. In the early 1990s, there were only140,000 telephones in Vietnam. 3. In 1996, the fixed telephone numbers were changed from six to seven digits in Hanoi and Ho Chi Minh City as well as five to six digits in other provinces. 4. In 2001. 5. There are 6,014 communal post offices in Vietnam. Summaries the main ideas of the listening passage with the following points: 1. Vietnam’s rapid growth in the telephone 6 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 - Go around the class and help if necessary. - Call on some Ss to present their ideas. - Give final comments. numbers. 2. The addition of digits to existing telephone numbers to meet the increasing demands. 3. The reduction in monthly telephone fees. 4. The expansion of telephone networks to Vietnam’s rural areas. Tapescrip Over the past few years, Vietnam has quickly developed its telephone system. Vietnam ranks second only to China for growth in the number of telephone subscribers. It is among the 30 countries in the world that have more than two million telephone subscribers. In the early 1990s, there were only 140,000 telephones across Vietnam. At present, we have more than six million subscribers. In 1996, Vietnam began upgrading its fixed telephone networks and changing numbers from six to seven digits in Hanoi and Ho Chi Ming City as well as five to six digits in other provinces. Five years later the mobile phone system was upgraded to meet the growth in customer demand. Since 2000, Vietnam has reduced the price of several services, especially in the monthly fees for fixed and mobile telephones. In the future, more attention will be paid to the rural areas. At present, 93 percent of communes across Vietnam have telephone services. A network of 6,014 communal post offices have been set up across the country. 5. Home work: - Summarize the main points. - Assign homework. - Prepare new lesson. 6. Comment: ………………………………………………………………………………. ………………………………………………………………………………. ………………………………………………………………………………. Lesson plan Unit 9 The Post Office Period: 56 Date of planning:……… Date of teaching 11 B1……………Vắng: ……………………………………………………… 11 B2……………Vắng:……………………………………………………… Lesson:4 Writing I. Oblectives: 1. Educational aims:By the end of the lesson, Ss will be able to write a letter to express satisfaction or dissatifation about the post office services. 2. Knowledge: *Vocabulary: -puntuallt, security, pickpocket, arrogant 7 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 *grammar:Simple present tense 3.Skill: Main skill: Writing Subskill: Reading, Speaking, Listeing II. Teaching aids: Textbook, Whiteboard markes, Planning lesson, III. Teaching method: regrate, Communicative IV. Procedures: Teacher and Pupils’ activitives Content 1. Warm up: - Give handouts and ask Ss to underline the adjective can make people /thing satisfied. Polite, rude, cold, helpful, spacious, cramped, large, small, good, bad, reasonable, expensive, cheap, realiable, punctual, arrogant. 2. Pre-writing: * Task 1: introduce the task and ask Ss to discuss the things that may make you satified or dissatified with the services at Thanh Ba post office. - Get Ss to do the task in pairs - Go around and offer help - Call on some Ss to express their idea. 3. While- writing: T: Guides Sts to work out the structures of the letter they are going to write. T: - Get Ss to write their own letter in 10 m - Get Ss to work in groups, exchange their letters and correct each other. - Go round to offer help. P: write the letter and then corect themselves - Answer Polite, rude, cold, helpful, spacious, cramped, large, small, good, bad, reasonable, expensive, cheap, reliable, punctual, arrogant Suggestions + The opening hours of the post office: It is too early when closing at 9 p. m.it would be much better if the post office opened until 11 p.m so that customers can have more access to the services. + The quality of the equipment: Thanh Ba post office is equipped and reliable address for the postal and telecommunication needs. + The security conditions of the post office:The parking area of Thanh Ba post office is not a good and security place + The attitudes of the staff: The staff are always helpful and polite to the customers( sometimes seems a bit cold and not very helpful. Opening: Introduce who you are, say the purpose of the letter First paragraph: Say about what you like about the service, make suggestions if possible Closure: Thank the recipient for their time and attention. Goodbye A sample letter Dear Sir, I have been using the services provided by thanh Ba post office for years. Now i am writing this letter in response to your request to express my consideration. Like many other customers, i find your office well- equipped and reliable for our post and telecommunications needs. Fist, i am impressed by your spacious hall and 8 Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011 4. Post- writing: - Choose one letter and read it to the class - Elicit corrective feedback from the class and give comments afterwards. beautiful clean seats. Next, the quality of your services has really improved a lot. The fax machines and phones are always working in good condition. And the security condition at your office must be counted. However, there are still some minor inconviences that need correcting. It would be better if your office opened until 10p.m for some late customers in need.and the last point i would like to suggest is the attitude of some clerks isn’t polite enough: they sometimes seem to be unhelpful and abit arrogant. In sum, what your office has done so far is very encouraging. I hope that your office will be a much better place for the community. Yours sincerely. TrÇn V¨n Nam. 5. Home work: - Summarize the main points. - Assign homework. - Prepare new lesson. 6. Comment: ………………………………………………………………………………. ………………………………………………………………………………. ………………………………………………………………………………. Lesson plan Unit 9 The Post Office Period: 57 Date of planning:……… Date of teaching 11 B1……………Vắng: ……………………………………………………… 11 B2……………Vắng:……………………………………………………… Lesson:5 Language Focus I. Oblectives: 1. Educational aims: By the end of the lesson, Ss will be able to: - distinguish the sounds [sp], [st] and [sk] - pronounce the words and sentences containing these sounds correctly. - distinguish the uses of defining relative clauses and non- defining relative clauses - use these structures to solve communicative tasks 2. Knowledge : - Review two grammar points: defining relative clauses & non defining relative clauses 3.Skill: 9 Giáo án lớp 11- Môn Tiếng Anh- Giáo viên: Cao Văn Tiến- Năm học 2010-2011 Main skill: reading Subskill: Writing, Speaking, Listeing II. Teaching aids: Textbook, Whiteboard markes, Planning lesson, III. Teaching method: regrate, Communicative IV. Procedures: Teacher and Pupils activitives Content 1. Pronunciation. (7m) - Model the three sounds [sp], [st], and [sk] for a few times and explain the differences in producing them. *practise reading the dialogue. - Read the dialogue and ask Ss underline the words with the sounds and write [ st], [sp ], and [sk] under them. 2. Grammar (10m ) a. Reviews: defining relative clauses and non- defining relative clauses * Form: Từ đứng trớc Chủ từ Từ bổ túc Sở hữu cách Ngời Who, that Whom, that Whose Vật Which, that Which, that Of which * Use: + defining relative clauses: Là một mệnh đề cần phải có để xác định nghĩa cho tiền vị ngữ. example: The man who wore the black shirt is my brother. + non- defining relative clauses: Là mệnh đề đứng sau từ đứng trớc đã đợc xác định. Loại mệnh đề này chỉ bổ túc thêm nghĩa cho từ đứng trớc, có thể bỏ đợc. example: My father, who is a worker, is reading book. write on board: 1 2 3 /sp/ /st/ /sk/ speak stand ask speech stop disk speedy best dust 5. Home work: - Summarize the main points. - Assign homework. - Prepare new lesson. 6. Comment: . . . 10 . of the post ofice and understand abou them using these services *Vocabulary: -instal, installation, registration, surcribe, take place, excuse me, what. each other. - Correct mistakes. -- Ask representative of each group to talk in front of the class. - Give remarks and correct mistakes. 4. Post- listening: