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Why did the man make mistakes? Chọn câu trả lời: a Because he is careless b Because of stress Câu trả lời c Because he wanted to see if the woman would notice d Because of a lack of communication How does the man feel about her suggestions? Chọn câu trả lời: a He doesn’t express any feelings b He thinks they are very helpful Câu trả lời c He thinks she is too judgemental d He regrets asking for her advice What is the woman’s problem? Chọn câu trả lời: a She doesn’t like her boss b She is late for an appointment c Her computer isn’t working properly d She feels overworked Câu trả lời Where is this conversation taking place? Chọn câu trả lời: a In an office supply store Câu trả lời b In a clothing boutique c In a post office d In a jewelry store What is the woman’s opinion? Chọn câu trả lời: a The man just needs to make a few changes Câu trả lời b She thinks it looks great as it is c She wishes he wouldn’t disturb her d He should start again and redo everything What are they discussing? Chọn câu trả lời: a Problems with a fax machine Câu trả lời b A slightly broken copier c A printer that isn’t printing properly d Computer problems What does the woman want? Chọn câu trả lời: a More paper to print the report b More time to complete the work Câu trả lời c A large office d Extra assignments What does the machine normally do? Chọn câu trả lời: a Play music every time it is used b Print out a confirmation sheet Câu trả lời c Display a message d Make a loud beeping noise What does the man imply? Chọn câu trả lời: a He thinks she should relax and see a doctor b He will extend the deadline c He thinks she should get more sleep and slow down d It’s unlikely he can extend the deadline Câu trả lời Why can’t the man find the pens? Chọn câu trả lời: a He is looking on the wrong shelf b He is in the wrong store c The line has been discontinued d They are out of stock Câu trả lời Why is the woman surprised? Chọn câu trả lời: a She has just been given a bonus b She thought the man liked his job Câu trả lời c The man cannot drive d The man remembered her birthday What has the man done? Chọn câu trả lời: a He has given up smoking b He has quit his job Câu trả lời c He has won a promotion d He has bought a new car What are they discussing? Chọn câu trả lời: a A problem account b An excellent employee Câu trả lời c A problem employee d An upcoming meeting What has Evans done? Chọn câu trả lời: a Upset the woman b Improved relations with Price Câu trả lời c Bumped into Price d Caused problems with the Price account What is the woman doing? Chọn câu trả lời: a Giving advice about managing time Câu trả lời b Criticizing a poor job c Reporting mistakes d Recommending greater speed and efficiency What will the woman do? Chọn câu trả lời: a Take her lunch break b Order a box of pens for the man Câu trả lời c Show the man some different pens d Give the man the address of another store How can the man improve his work? Chọn câu trả lời: a By asking for advice b By typing everything c By taking his time and not hurrying Câu trả lời d By using a dictionary What action would the man like to take? Chọn câu trả lời: a Ask for a promotion b Fire Evans c Drop the Price account d Give Evans a bonus or a raise Câu trả lời What does the green light mean? Chọn câu trả lời: a The document has been sent successfully Câu trả lơi b The machine needs more paper c The machine is ready to use d The machine isn’t working properly What are they doing? Chọn câu trả lời: a Learning to type b Eating c Discussing writing styles d Talking about the letter Câu trả lời What does the woman suggest? Chọn câu trả lời: a Hiring younger employees b Upgrading the maintenance department c Spending a lot of money on repairs d Buying a new machine Câu trả lời Which of the following occupations would the woman have been good at? Chọn câu trả lời: a lawyer b Sales clerk c accountant Câu trả lời d French teacher Which of the following is most likely to be the man’s job? Chọn câu trả lời: a salesman Câu trả lời b waiter c receptionist d architect What can the woman if she doesn’t like the machine? Chọn câu trả lời: a Return it Câu trả lời b Get a replacement c Ask for an explanation of the company’s return policy d Get a refund Who wants to talk to the man? a The supply department Câu trả lời b An applicant for the sales position c The mother d The woman Why were the maintenance costs high last quarter? Chọn câu trả lời: a The accountants made a mistake with the budget b The machines kept breaking down Câu trả lời c No one really knows why d One of the engineers stole some machinery How can the man contact the new office? a By calling their old number Câu trả lời b By calling their new number c By email d By sending a fax What does the man suggest? Chọn câu trả lời: a Closing the factory b Getting new repair workers c Selling the machines d Comparing the cost of different options Câu trả lời What is the man’s problem? a He thinks he is lost Câu trả lời b He needs a lawyer c He needs change to make a phone call d The woman won’t help him Where is the man going? Chọn câu trả lời: a To a smaller city Câu trả lời b To a new job in New York c To the doctor’s d To a conference Why doesn’t the man take the call? a He is busy Câu trả lời b He has a sore throat c He is avoiding the caller d He wants the woman to handle it Which subject is the woman talented in? Chọn câu trả lời: a marketing b biology c Expository writing d mathematics Câu trả lời What does the woman’s response imply? Chọn câu trả lời: a She is angry with the man b She regrets attending the meeting c She is very interested in his offer Câu trả lời d She is not interested in the offer Where did Beckwith and Drum relocate to? a An office a couple of blocks away Câu trả lời b An office a couple of floors down c An office in New York d The second floor What must the woman to buy equipment here? Chọn câu trả lời: a Give her name, address, and telephone number b Give her credit card number Câu trả lời c Take home a copy machine d Decide whether she wants to stay for 30 days What the man and woman need to discuss? Chọn câu trả lời: a Staff recruitment b Budget cuts c Market research Câu trả lời d Cleaning the man’s desk How does the woman feel about the computer? Chọn câu trả lời: a She doesn’t think the man deserves it b She is looking forward to getting one Câu trả lời c She doesn’t like laptop computers d She thinks it looks heavy Where has the woman been? Chọn câu trả lời: a At a conference all week Câu trả lời b At home c In the office all week d In Asia What does the man recommend the woman do? Chọn câu trả lời: a Start a new project, then check the files b Check the Asian reports immediately Câu trả lời c Attend more meetings d Spend less time out of the office Why does the woman think their coworkers will be angry? Chọn câu trả lời: a The man will be late again Câu trả lời b They didn’t want the woman to attend c They have been very irritable recently d They dislike the man What does the woman expect to find in the reports? Chọn câu trả lời: a A pleasant surprise b New proposals c Bad news Câu trả lời d Profit figures What does the manager want to do? a Reduce overhead Câu trả lời b Assign more responsibility to the man c Hire more staff e Take an extended leave Why is the man pleased with the computer? Chọn câu trả lời: a It is much nicer than his old computer Câu trả lời b It’s his first computer c He didn’t have to pay for it d It fits in his briefcase How much paper does the man want? a 30 boxes Câu trả lời b 13 boxes c 40 boxes d He doesn’t need any paper this month What will the man provide for the woman? a Documents to be read Câu trả lời b An information leaflet c Information from he local tax office d Information from internet research Who bought the new computer? Chọn câu trả lời: a The woman b The man c The man and the woman together d Their employer Câu trả lời Where the man and woman have to go? Chọn câu trả lời: a To a lunch appointment b To a reception c To a meeting Câu trả lời d To meet a supplier Why isn’t the man leaving at the same time as the woman? Chọn câu trả lời: a He is waiting for a letter to arrive b He needs to finish reading a letter c He needs to finish writing a letter Câu trả lời d He needs to make some phone calls ... It fits in his briefcase How much paper does the man want? a 30 boxes Câu trả lời b 13 boxes c 40 boxes d He doesn’t need any paper this month What will the man provide for the woman? a Documents