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Lecture Organizational behavior – Chapter 15: Leading organizational change. The contents of this chapter include all of the following: Step 1: recognize need, step 2: unfreeze, step 3: change, step 4: refreeze.
15 Leading Organizational Change Neubert & Dyck’s Organizational Behavior Chapter Navigator Step 1: Recognize Need Step 2: Unfreeze Step 3: Change Step 4: Refreeze Copyright ©2014 John Wiley & Sons, Inc Step 1: Recognize Need Types of Change Organizational Development Factors That Impact Change Recognize The Need For Change: Conventional and Sustainable Approaches Open Book Management Types of Change Organizational Change Transformational Versus Incremental Change Planned Versus Unplanned Change Innovation Versus Imitation Organizational Development Copyright ©2014 John Wiley & Sons, Inc Recognize The Need For Change Internal Factors That Recognize The Need For Change External Factors That Recognize The Need For Change Recognize The Need For Change: Conventional Approach Recognize The Need For Change: Sustainable Approach Step 2: Unfreeze Objectives of the Unfreezing Stage Approaches in the Unfreezing Stage Unfreezing Stage: Conventional Approach Unfreezing Stage: Sustainable Approach The Unfreezing Stage Objectives of the Unfreezing Stage Approaches in the Unfreezing Stage Unfreezing Stage: Conventional Approach Unfreezing Stage: Sustainable Approach Resistance To Change Broken Promises Threat To Identity Uncertain Plans Cultural Differences Copyright ©2014 John Wiley & Sons, Inc Step 3: Change Interventions Target Areas for Organizational Change Interventions Members’ Confidence in Organizational Leaders Members’ Confidence in Their Own Abilities Members’ Attitude Towards The Change Copyright ©2014 John Wiley & Sons, Inc Target Areas for Organizational Change Interventions What are Interventions? Technology People Physical Setting Structures Copyright ©2014 John Wiley & Sons, Inc Members’ Confidence in Organizational Members Must Be Convinced of Leaders’ Skills Leaders Model Desired Behavior Leaders Must Have Integrity and Be Consistent Good Planning Skills Earning Trust Members’ Confidence in Their Own Abilities Frequent Information Training Early Successes Appropriate Resources Sustainable Perspective Members’ Attitude Towards The Change Change is Good Extrinsic Incentives Promotion of Members Members’ Commitment To Change Why Managers Fail To Get Results During Change? Copyright ©2014 John Wiley & Sons, Inc Step 4: Refreeze Reinforcement Adjustment of Members Conventional Approach Sustainable Approach and “ReSlushing” ... Factors That Impact? ?Change Recognize The Need For? ?Change: Conventional and Sustainable Approaches Open Book Management Types of Change Organizational? ?Change Transformational Versus Incremental? ?Change. . .Chapter Navigator Step 1: Recognize Need Step 2: Unfreeze Step 3:? ?Change Step 4: Refreeze Copyright ©2014 John Wiley & Sons, Inc Step 1: Recognize Need Types of? ?Change Organizational? ?Development... Planned Versus Unplanned? ?Change Innovation Versus Imitation Organizational? ?Development Copyright ©2014 John Wiley & Sons, Inc Recognize The Need For Change Internal Factors That Recognize The Need For Change