Unit nine: The post office

- Asking students: Who’s absent today? Date of teaching Class Absent students 11B2 11B7 Period 53 UNIT 9: THE POST OFFICE LESSON ONE: A- READING. - Greeting class - Asking pupils : Who's absent today? 11B1: A. Objectives: 1. Aims: By the end of the lesson, students will be able to: - Develop such reading micro-skills as word meaning :antonyms,scanning for specific information and passage comprehension. - Use the information they have read to discuss about the services which are provided by Thanh Ba Post Office. 2. Knowledge + Lexical items : Equip (v), Advance (adj), Courteous (adj), Deliver (v), Notify (v), Pleasant (adj), Staff (n), Parcel (n), Transmisson (n) + Grammar: - Defining relative clauses(revision) - Non -defining relative clauses ( revision). 3. Skill + Main skill : reading + Sub-skills : speaking ,listening and writing. B. Method: communicative approach. C. Teaching aid: - Teacher: English book 11, extra-board, projector and computer. - Students: English book 11 D. Procedure Teacher's activities Students' activities * Check Ss during the lesson * Warm up (3mm) - Give a letter then ask: + What is this? + What do we do when we want to send - Group work of four to discuss then give their ideas it ? - Introduce the topic of the unit" the post office" I. Before you read (10mm) - Ask Ss to work with a partner: Ask and answer the questions: + How far is it from your home to the nearest post office ? + How often do you go to the post office ? what for ?. + What services do you think the post office offers? - Walk round to give a help if necessary - Ask Ss to work in pairs - Check the answers and explain all the words - Give and explain all new words in the passage * New words Equip (v) Advance (adj) Courteous (adj) Deliver (v), Notify (v), Pleasant (adj) Staff (n) Parcel (n) Transmisson (n) - Help Ss to read all the words II. While you read (22mm) * Task 1 - Ask Ss to read the text silently then do exercises in page 102 - Ask Ss to study carefully the aim of task 1 ( circle the word that has the opposite meaning to the italicised word) - Ask Ss to work in pairs - Walk round to give a help - Check the answers - Listen carefully - Pairs work - Speak out - Listen carefully - Pairs work - Read in chorus - Read silently - Individual work - pairs work - Correct the answers Suggested answers 1C, 2B, 3D,4C * Task 2 - Ask Ss to read the text again - Help Ss to answer all questios in task 2 - Ask Ss to work individual then compare with other pairs - Walk round to give a help if neccessary - Check the answers * Task 3 - Ask Ss to read the aim of task 3 - Ask Ss to find evidence in the text to support the statements - Ask Ss to work individual then compare with other pairs - Check the answers - Read individual silently - Individual work - Pairs work - Correct the answers Suggested keys 1. Thanh Ba Post Office equipped with advanced technology and spacious pretty place for transaction 2. Mail and Parcel Services, Express Money Transfer Service,Phone Calls and Faxes, Press Distribution. 3. They are air mail, surface mail and the Express Mail Service (EMS) 4. It is used for notifying the reciepient of the time and the place to receive the call. 5. You will have subscrible to your favourite newspapers and magazine. - Read silently - Individual work then compare with other groups - Correct the answers * Suggested keys 1. The post office opens daily from 7 a.m to 9 p.m. 2.We offer are very competitive rate for parcels of under 15kg. 3. We also have the Express Mail Service and your EMS mail will be delivered in the shortest possible time. 4. We offer a speedy are secure service of transferring money in less than 24 III. After you read ( 9mm) - Ask Ss to work in group of four to answer the questions - Walk round to give a help - Call some groups to give their ideas - Check mistakes hours. - Group work - Speak out - Correct mistakes IV. Home work: (1mm) Write a short paragraph about a post office in your town. - Asking students: Who’s absent today? Date of teaching Class Absent students 11B2 11B7 Period 54 UNIT NINE :THE POST OFFICE LESSON TWO :B- SPEAKING A. Objectives 1. Aims: By the end of the lesson,SS will be able to: - Talking about some different postal and telecommunication services - Making free conversasions about the subscrible to your favourite service. 2. Knowledge: + Lecxical items: to install, to take place,to fill in a form. + Grammar : revision defining relative clause and non- defining relative clause 3. Skill. + Main skill: speaking + Sub-skills : Writing and listening B. Method: Communicative approach C. Teaching aids: - Teacher: English book 11, extra board - Students: English book 11 D. Procedure Teacher's activities Students' activities * Check Ss during the lesson * Warm up (3mm) - Give a picture then ask Ss +How do the man and the woman agree to each other? I. Before you speak (10mm) * Task 1 - Ask Ss to read through the dialogue - Explain some new words + document + rate - Ask Ss to read aloud - Ask Ss to work in pairs to act out the dialogue and then answer the question: What service is the customer using in the dialogue - Walk round to give a help if neccessay - Call two pairs to read out - Ask Ss to answer the question - Check the answer II. While you speak (20mm) * Task 2 - Ask Ss to study the aim of task 2 and all the content in task 2 - Explain some new words + install + registration +fee - Ask Ss to work in pairs making a conversation takes place at the post office between a cleck(A) and a customer (B) who want to have a teleph- one line installed at home - Walk round to give a help if neccessay - Call some pairs to speak out - Observe then answer the question Suggested keys The man: Excuse me . The woman: Yes? What can I do for you, sir? - Read silently - Listen carefully - Read aloud - Pairs work - Speak out - Answer the question - Correct the answer * Suggested key Facsimile servive - Individual work - Listen carefully - Pairs work - Speak out - Check mistakes * Task 3 - Ask Ss to work in group of four to make a dialogue for each of the following situations - Help Ss to make a new conversation - Walk round to give a help - Call some Ss to speak out - Check the mistakes III. After you speak (10mm) - Ask Ss to study again the conversation - Ask Ss to compare their conversation with other pairs - Call some pairs to speak out - Check some bad conversations - Correct mistakes Suggested keys A: Good morning. Can I help you? B: Yes, I would like to have a telephone line installed at home. A: OK. Where do you live? B: I live in Ngoc Ha street.When can you install it ? A:We can install it one week after you register B: Can you come on friday? A: Yes, that's fine. Have you got a telephone yet? B: Yeah, I have a telephone already. How much is the installation fee and monthly fee? A: The installation fee is 600 thousand Dong and the monthly fee is 30thousand Dong including VAT.Could you please this form? - Group work of four - Speak out - Correct mistakes - Individual work - Pairs work - Speak in pairs - Correct mistakes IV. Home work :(2mm) Complete the conversation in task 3 ferpectly * Comment - Asking students: Who’s absent today? Date of teaching Class Absent students 11B2 11B7 Period 55 UNIT NINE: THE POST OFFICE LESSON THREE: C- LISTENING A. Objectives 1. Aims: By the end of the lesson,Ss will be able to: - Develop extensive listening multiple- choice questions - Use the information about the development of Vietnam's telephone system which they have listened to answer the questions. 2. Knowledge + Lecxical items: upgrate, digit subscribe, rural network, commune + Grammar: Simple present 3. Skill + Main skill: listening + Sub-skills: speaking and writing B. Teaching method: communicative approach C. Teaching aids : - Teacher: English book 11, extra-board, a casette player - Students: English book 11 D. Procedure Teacher's ativities Students' activities * Check Ss during the lesson * Warm up (3mm) - Ask Ss a question " Which is the quickist, a phone call, afax, an e-mail or a letter? - Call some Ss to answer the question + Introduce the topic of the lesson I. Before you listen (8mm) -Ask SS to study three questions carefully - Ask Ss to work in pairs to answer the questions + Is your family on the phone? What is your phone number? + Does any member of your family have a cellphone? What make is it? + What do you think are the advantages and disadvantages of cellphones? - Walk round to give a help - Call some Ss to answer - Check mistakes II. While you listen (20 mm) - Listen carefully then discuss with a partner - Give their ideas Suggested key A phone call - individual work - Pairs work - Speak out - Correct mistakes * Task 1 - Ask Ss to read all content of task 1 - Play the tape first - Ask Ss to give the answer first - Play the tape the second - Ask Ss to compare with their partner - Play the tape the third times and stop in the answer - Check the answers * Task 2 - Ask Ss to read all questions in task 2 carefully - Ask Ss to guess the answers first - Play the tape first - Call Ss to give their answers - Play the tape the second ( if Ss don't listen clearly,play the tape the third time) - Ask Ss to compare their answer with other partner - Check the answers III. After you listen (12mm) - Individual work - Listen carefully - Compare their answers - Listen carefully - Correct the answers Suggested keys 1B 4D 2D 5C 3C - Individual work - Individual work - Listen carefully - Pairs work - Correct the answers Suggested keys 1. China has the best growth in telephone numbers 2. In the early 1990s, there were only 140.000 telephones in Vietnam. 3. In the 1996, the fixed telephone number were changed from six to sevven digits in Hanoi and Ho Chi Minh City as well as five to six digits in other provinces. 4. In 2001 5. There are 6.014 communal post offices in Vietnam - Ask Ss to work in group of four to summariese the main ideas of the listening passage using the suggested ideas: + Vietnam's rapip growth in telephone numbers + The addition of digits to existing telephone numbers to meet the increasing demands + The reduction in monthly telephone fees + The expansion of telephone networks to Vietnam's rural areas - Call some Ss to speak their result of discussion - Check the mistakes - Group of four to discuss - Speak out - Correct mistakes IV. Home work: (2mm) Write again the main ideas of the listening passage - Asking students: Who’s absent today? [...]... Change their results other groups III After you write (8mm) - Call on two groups hang their writings on the board - Ask Ss to study then give their remarks - Ask Ss to observe and study the forms and the structures of the letter to express satisfaction ( or dissatisfac-tion) - Hang their writings - Give their remarks Suggested keys Dear Sir, I have been using the services provided by Thanh Ba post office. .. staff have done so far for the development of the post office is incouraging and this letter is written in the hope that your post office will be made a better place Your faithfully, IV Home work: (2mm)- Rewrite the letter to express satisfaction or dissatisfaction - Asking students: Who’s absent today? Date of teaching Class 11B2 Absent students 11B7 Period 57 UNIT NINE: THE POST OFFICE LESSON FIVE: E-... close? + What is Thanh Ba post office equipped with? + What services are offered at Thanh Ba post office? + What are the attitudes of the staff? II While you write (20 mm) * Activity 2: Task 1 - Ask Ss to study the ideas in task 1 - Explain some new words + The security conditions + The puncutuality of delivery + The attitude of the staff - Ask SS to work in pairs to discuss the things that may make... customers to express their satisfaction or diss-atisfaction towards the post offices services Like any other customers,I find your post office a well equipped and reliable address for our postal and telecommunication needs.I am impressed by your spacious place for transaction The seats in the lobby are pretty and always clean I also have my belief in the quality of your services .The fax machines are... or dissatisfied with the services at Thanh Ba post office Walk round to give a help - Call some Ss to speak out * Activity 3: Task 2 - Ask Ss to study the aims of task 2 - Ask Ss to write a letter to the director of Thanh Ba Post Office describing the quality of the services they have received ( Devide the class into four groups) - Walk round to give a help - Ask Ss to change their results with -... then compare with other parters - Check the answers 4 Activity 4: Exercise 4 - Ask Ss to read the aim of exercise 4 - Study the aim of EX 3 - Individual work - Correct the answers * Suggested keys 1 The man who answered the phone told me you were away 2 The waitress who served us was very impolite and impatient 3 The building which was destroyed in the fire has now been rebuilt 4 the peoplle who were... - Help Ss to read after the teacher - Introduce and help Ss to practise the words with the sounds /sp/,/st/ and/sk/ in the book 2 Activity 2: - Play the tape then ask Ss to listen - Ask Ss to read the dialogue - Ask Ss to work in pairs - Walk round to give a help if it is neccesary - Call some Ss to read aloud II Grammar (30mm) 1 Activity 1 - Give two examples eg1: The post office which is equipped... Thanh Ba Post Office, which is equipped with advanced technology,is a realiable address for customers - Explain then Introduce the grammar" defining relative clauses and nondefining relative clauses" 2 Activity 2: Exercise 1 - Explain the aim of exercise 1 - Ask Ss to open the book - Help Ss to do exercise 1 individually then compare with other partner - Walk round to give a help - Check the answers... condition and my colleagues in Ho Chi Minh city have no complaints about the quality of the documents I send them However,there are some minor drawbacks that need mentioning here.Although the parking area is large,It has no security guards and I sometimes feel insecure leaving my motocycle there.Moreover,it would be much better if the post office open untill 11p.m.so that customers can have more access to... Read in chorus - Pairs work - Speak out - Listen carefully - Listen then copy down in their notebooks - Listen carefully - Open the book - Individual work then compare with other partner - Correct the answers * Suggested keys 1 A burglar is someone who breaks into the house to steal things 2 A customer is someone who buys somethings from the shop 3 A shoplifter is someone who steals from a shop 4 A coward . from your home to the nearest post office ? + How often do you go to the post office ? what for ?. + What services do you think the post office offers? -. Period 57 UNIT NINE: THE POST OFFICE LESSON FIVE: E- LANGUAGE FOCUS A. Objectives 1. Aims: By the end of the lesson, Ss will be able to: - Distinguish the clusters