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Summary of Phd thesis Business administration: A study of the impacts of ceo’s characteristics on the performance of a number of outstanding listed enterprises

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The thesis aims to study the impacts of CEO’s characteristics on the performance on some outstanding listed enterprises, in which the thesis focuses on a number of typical family-owned enterprises today.

MINISTRY OF EDUCATION AND TRAINING FOREIGN TRADE UNIVERSITY ­­­­­­­­­ SUMMARY OF PHD THESIS A STUDY OF THE IMPACTS OF CEO’S  CHARACTERISTICS ON THE PERFORMANCE OF A  NUMBER OF OUTSTANDING LISTED ENTERPRISES Major: Business Administration Code number: 9340101 Hanoi – 2019  The   thesis   is   completed   at:   Foreign   Trade   University   –   No.91,  Chua Lang Street, Dong Da, Hanoi Science instructors:   1. Associate. Prof., Doctor of Science Nguyen Van Minh 2. Associate. Prof. PhD Cao Dinh Kien Reviewer 1:                         Reviewer 2:                                             Reviewer 3:                     .   The  research  shall  be presented in front   of  the   council  meeting  at INTRODUCTION 1. Research background From the perspective of modern management, the CEO acts  as a spearhead for development, playing the make­or­break role in  every business. In addition, CEOs tend to be outstanding individuals  whose talents attest their competence at making important decisions  that greatly affect the performance and operation of organizations,  businesses run by them Studies   of   human   psychology   have   shown   that   different  characteristics of demographics, behavioral psychology, experience,  seniority of work, personalities, and genders   might exert a strong  influence to each individual’s behavior. This fact is well­applied to  CEOs as well, as leadership studies have shown that the style, habits,  or behaviors  of  a particular leader are the outward reflection of a  variety   of   this   CEO’s   typical   characteristics   and   that   has   direct  impacts on the performance of organizations and businesses they run.  Therefore, the influence of a leader’s characteristics of on different  aspects of business operation has been one among many contents that  attract scholars and researchers in the field of business administration  worldwide Family­owned enterprise (FOE) is a business model derived  from   the   family   form   and   is   the   basic   model   in   economic  organization  models   in many  countries   in  the   world,  especially  in  Vietnam, where the family culture dominates most relationships in  society. Moreover, from the perspective of governance, FOEs always  have   advantages   in   terms   of   organization,   strategy   or   decision  making compared to other private or state­owned enterprises due to  the characteristics of family ownership, monitoring and operational  mechanism   (Dieleman   et   al.,   2013)   Therefore,   this   is   really   a  business model with many typical elements for analysis and findings Although CEO plays an important role in the performance of  businesses,   current   discussions   and   studies   on   CEO   are   mostly  general, introductory. The theoretical basis lacks in­depth research on  the CEO and the role of the CEO in specific types of businesses.  Moreover, in our country, current studies on CEOs still heavily relies  on theories available in the world, leading to inevitable inadequacies  and   differences   when   applied   in   particular   situations   in   Vietnam.  That is the main reason explaining the fact that information on CEOs  is redundant yet insufficient in Vietnam today From all the reasons mentioned above, the topic "A study of   the   impacts   of   CEO's   characteristic   on   the   performance   of   a   number of outstanding listed enterprises businesses"  is necessary  with  implications both in theory and practice 2. Research gap Firstly,   studies   on   the   topic   of   the   CEO's   personal  characteristics, impacts of CEO's characteristics on the performance  of enterprises in the world are mostly restricted to approaching to  only one, or two to three distinct characteristics based on financial  primary data. There has not been any systematic study on individual  CEO’s   characteristics   or   any   assessment   of   the   impacts   of   such  characteristics on the performance of an enterprise Secondly, studies show the omnidirectional influence of the  CEO's   characteristics   on   an   enterprise’s   performance,   and   their  heterogeneous impact, which is likely to change at times.  Thirdly,   the   science   of   management   in   approaching   to  anthropological   and   psychological   characteristics   is   an   attractive  research topic with many theoretical and application which can be  exploited in in corporate governance activities Fourthly, in Vietnam, current studies on CEO is limited to a  few general studies, and there are almost no studies on the influence  of   CEO's   personal   characteristics   on   the   performance   of   an  enterprise Fifth, in Vietnam, currently there are not any in­depth studies  on the personal characteristics of CEOs in a typical group / business  model, such as FOEs 3. Research question (1) Do the CEO's characteristics influence the performance  of listed family­owned enterprises? (2) How is the influence of CEO's characteristics on the of  performance of listed family­owned enterprises? 4. Research objectives The thesis aims to study the impacts of CEO’s characteristics  on the performance on some outstanding listed enterprises, in which  the thesis focuses on a number of typical family­owned enterprises  today 5. Research object and scope 5.1. Research object The   object   of   the   research   is  the   impacts   of   CEO’s  characteristics   on   the   performance   on   some   outstanding   listed  enterprises.  5.2. Research scope ­  Scope   of   content:  The   study   focuses   on   identifying   the  impacts   of   CEO’s   characteristics   on   the   performance   on   some  outstanding   listed   enterprises,   in   which  CEO’s   characteristics   are  classified into two major groups: (1)  the intrinsic characteristics of  the   CEO   ­   demographic   characteristics,   (2)   CEO   personal  characteristics related to seniority and management structure of the  enterprise   ­   working   characteristics.  The   thesis   shall   focus   on  studying   the   influence   of   CEO's   personal   characteristics   on   the  performance of listed family­owned enterprises ­ Scope of space: the study carries out research on personal  characteristics   of   CEOs   who   are   currently   at   the   helm   of   listed  enterprises ­   Scope   of   time:  the  thesis   chooses   the   study  period  from  2012­2018. It is because in the period before 2012, information on  corporate   governance   reports   (CG)   has   not   been   given   adequate  attention by the  Vietnam's  stock market  On  the  other  hand,  from  2012 to the present, the macro economy has only experienced steady  growth   and   development,   the   stock   market   has   had   positive  developments. For these reasons, the scope of time the thesis is the  period   of   2012­2018   to   ensure   adequate   information   from   the  financial statements, annual reports and governance reports 6. Research structure The   structure   of   the   research   is   divided   into   five   chapters  including chapter 1: Introduction; Chapter 2: Theoretical background for  the   impacts   of   CEO’s   characteristics   on   the   performance   of   listed  family­owned enterprises; Chapter 3: Research methodology; Chapter 4:  Analysis on the impacts of CEO’s characteristics on the performance of  listed family­owned enterprises; Chapter 5: Discussions and findings  and recommendations CHAPTER 1: LITERATURE REVIEW 1.1. Theoretical background on CEO’s characteristics Studies   on   the   CEO's   personal   characteristics   have   been  conducted in­depth to explore the role and influence of these personal  characteristics on executive style and habits In   general,   all   research   directions   indicate   that   the   CEO's  personal   characteristics   have   a   strong   influence   on   the   style   and  working   habits,   and   leadership,   thereby   affecting   many   different  aspects   of   business   operation   At   present,   there   still   exist   many  perspectives   of   different   views   and   approaches   on   CEO's  characteristics, however, from the author's perspective, it is possible  to refer to the research results of Hambrick and Mason (1984) who  form the basis of the approach to the personal characteristics of the  CEO. In particular, Hambrick and Mason, in their research, initially  affirm that the behavior of each CEO is the reflective side of a range  of   personal   characteristics   factors   such   as   age,   education   level,  seniority, typical characteristics. These groups of behavioral patterns  influence   the   decisions   of   the   CEO   in   the   process   of   running   a  business,   thereby   affecting   the   operation   outcomes   and   the  performance of an enterprise In   summary,   the   CEO's   personal   characteristics   can   be  divided into two main groups: (i) Demographic characteristics, (ii)  Working characteristics 1.2   Theoretical   background   on   the   performance   of  enterprises Business   performance has  long been  a  topic  of   interest   to  researchers because this is a measure to evaluate the effectiveness of  measures and tools that enterprises have been making use of during  its production and business activities. According to Hult et al. (2008),  although there are many different approaches and measures of firm  performance   today,   there   are   three   commonly   used   performance  measurement   criteria   namely   financial   performance,   operation  performance, or overall performance While   there   are   many   different   approaches   and  measurements of the above concept, one of the most widely studied  and considered aspects is the financial aspect, which is the result of  achieving the economic goals. Normally, to assess the performance  of businesses according to financial aspects (financial performance)  one of two ways of measurements shall be used: (i) Profit Indicator  such as the ratio of profit over the total assets (ROA), the ratio of  profit   over   the   revenue   (ROS),   the   return   on   equity   (ROE);   (ii)  Market indicators such as Tobin’s Q and market return ratio The above­stated studies reinforce the suitability of selecting  ROA   and   ROE   as   a   reference   to   evaluate   the   performance   of  enterprises in this thesis paper 1.3. Theoretical background on family­owned enterprises Family­owned enterprises is a form of primitive economic  organization   that   contributes   greatly   to   the   development   of   every  economy. Moreover, this is also a type of business with many distinct  characteristics. Therefore, researches on FOEs has been started since  the middle of the 20th century. Basically, researches on FOEs have  been conducted mainly on dissecting the nature of this type through  finding a sufficiently thorough and convincing definition. Some of  the studies on this topic by authors such as Litz (1995), Wortman  (1995), Shanker and Astranchan (1996), Wall (1998)   Though these  authors   have  different   approaches   to   the   nature   of   this   type   of  business,   all   focus   on   the   basic   factors   that   make   up   the   basic  characteristics  of such type of business such as: family ownership,  family control, number family members in executive committee… In Vietnam, fully  aware of  the  contribution that FOEs have  made  to  the  overall   development   of   the  economy  in  recent   years,  many scholars have recently conducted research to learn about the  type this business The research system in and  outside  Vietnam has reaffirmed  the typical character of this type of business, as well as the suitability  when the thesis selects FOEs as a typical enterprise type for study.  1.4   Theoretical  background  on   the   impacts  of   CEO's  characteristic on the performance of enterprises In the world, this research direction appeared early and there  is evidence to conclude that CEO characteristics have an impact on  the business operation The results of the afore­mentioned studies around the world,  in  Asia   and   in  Vietnam,   once  again   reaffirm   that   CEOs   have   the  ability   to   strongly   impact   the   value   of   their   enterprise   There   are  some common points when discussing the personal characteristics of  the   CEO   and   the   impact   of   the   above   characteristics   on   the  performance of an enterprise: ­   Presenting   the   concept   of   executive   director's   personal  characteristics; ­ Pointing out the influential personal characteristics groups  of CEOs such as age, gender, ownership, remuneration of the CEO    that affect the working style and performance of the enterprise run by  them; ­   Systematizing   and   classifying   groups   of   individual  characteristics according to the degree of influence / impact on the  business performance CHAPTER 2: THEORIES OF THE IMPACTS OF CEO’S  CHARACTERISTICS ON THE PERFORMANCE OF LISTED  FAMILY­RUN ENTERPRISES 2.1. Overview on Chief Executive Officer (CEO) 2.1.1. Concepts of CEO Following the approach from the basic management model, the  CEO (Chief Executive Officer) ­ is the highest executive position of  an organization, in charge of overall operation of a corporation, an  enterprise,   the   organization   or   an   agency,   making   the   strategic  decisions of the organization, and being responsible to the board of  the   organization   The   equivalent   term   of   the   CEO   can   be   the  managing director (MD ­ Managing Director ­ MacKenzie 2006) and  the executive director (CE ­ Chief Executive) Currently,   in   the   world,   there   exist   a   number   of   different  approaches   to   CEO   These   approaches   are   generally   dominated,  influenced by business culture, corporate governance model  The first approach: From the viewpoint of dual leadership, in  some companies the CEO is also the chairman of the board A   second   approach:   Popular   in   several   countries   in   the  European   Union,   two   separate   boards   of   leadership   exist   in   the  10 operation of organizations, one in charge of day­to­day operation and  one in charge of providing orientation for the company (elected from  shareholders) 2.1.2   The   role   of   the   CEO   in   the   performance  of  a  business Depending   on   the  organizational   structure   of   each   business,  CEO will be responsible for the different roles in the operations of  the organization  Basically,  the role  of  the CEO  is  as  a   surviving  factor of a business due to their executive positions The CEO must run the company's daily business in accordance  with the law, the company's charter, the labor contract signed with  the   company   and   the   resolution   of   the   Board   of   Directors   If  operating in contravention of this regulation causes damage to the  company, the Director or General Director must take responsibility  before law and must pay damages to the company Whether   by   the   first   approach   (concurrently   responsible  responsibilities   and   rights,   CEO   and   chairman   of   the   Board   of  Directors) or the second approach (CEO independent of the Board of  Directors),   the   CEO's   role   is   generally   related   to   every   aspect   of  every organization's operation 2.1.3. Requirements to CEO Requirements for the CEO in the process of running a business  is   most   evident   through   the   requirement   of   the   CEO's   leadership  which   is   an   important   issue   in   businesses   today.  In   terms   of  leadership qualities, the typical studies are by Stodgdill (1948, 1974),  Mann (1959), Lord et al. (1986) and Kirkpartrick (1991). Regarding  the competence and skills of leaders, typical studies include those of  Mumford et al. (2000) and Yammarino (2000) CEO's  leadership is  a  combination  of  knowledge,  skills  and  qualities   that   a   CEO   needs   in   his   leadership,   subordinate   team,  organizational   leadership   to   achieve   the   goals   of   the   business.  12 characteristics According   to   Pham   Minh   Hac   (1999),   the   individual  characteristics of each person are governed by four basic attributes:  stability,   unity,   activeness   and   interpersonal   characteristics   At   the  same time, the CEO's personal characteristics also carry all the basic  attributes of the personal trait This   system   of   characteristics   influences   and   influences   the  handling   habits   and   styles,   resolves   situations   arising   at   work,  thereby affecting work efficiency and problem solving 2.2.3. Approaches to the CEO's personal characteristics Although   there   are   many   different   approaches,   it   can   be  basically divided into two main groups: ­   Group     is   demographic   characteristics   such   as   age,  nationality,   gender,   hometown,   living   culture,   etc   These  characteristics are basic, have direct and fundamental influence on  CEO behavior and affect cognitive ability, thinking, work capacity  ­ Group 2 is the work characteristics such as industry, business  area, seniority, management experience, share ownership rate, part­ time rights…. These characteristics are often greatly influenced by  objective   factors,   external   environment,   allowing   explanation   to  explain  the  unique  characteristics   of   the  CEO  in  each  industry  or  sector in which they participate 2.3. Listed family­owned enterprises and the role of listed  family­owned enterprises in economic development 2.3.1. Overview on family­owned enterprises Family­owned   enterprise   is   one   of   the   earliest   economic  organizations   of   human   society,   and   has   made   many   positive  contributions   to   the   development   of   economies   around   the   world.  From   the   governance   perspective,   there   are   many   advantages   of  Family­owned   company   in   terms   of   organizational,   strategic   or  decision­making   features   over   other   private   or   state­owned  13 enterprises   The   strength   of   the   family­owned   company   is   the  cooperation   between   the   key   members   However,   when   family  ownership of the family­owned enterprise is passed down through the  generations, the heirs must share the ownership of the company in a  partnership. They must together decide how to manage and run the  family­owned   enterprise   as   a   common   property,   and   that's   when  corporate governance issues arise. The vast majority of family­owned  enterprise   have   difficulty   in   dealing   with   this   management   issue.  (Ward, 1988) With many outstanding and unique advantages, the question of  whether or not an enterprise is a family­owned enterprise is still a top  concern of researchers (Peter, 2005). At present, there are still many  different   definitions   of   family­owned   enterprise   depending   on  different   conditions   such   as   culture,   legal   environment,   religion,  production and business activities. Different ways of defining with  different criteria will influence the behavior and performance of the  business 2.3.2. Overview concept of family­owned enterprise Based on  the review  of  the definition  of   FOEs   in countries  around   the   world   and   the   summary   of   researchers'   approaches,  derived from  the  practical  necessity of  establishing  an appropriate  definition of family­owned enterprise based on practical conditions in  Vietnam Summarizing the research results, in order to give a complete  definition of Foes according to the subjective view of the thesis, it is  necessary to clarify FOEs in two aspects: Quantitative:   The   number   of   family   members   founding   and  participating in corporate governance activities and the percentage of  ownership  control   of   family  members   In   terms   of   the   number   of  family   members,   most   definitions   determine   that   more   than   one  family member is involved in the business, on the company's board  14 of directors, and is usually the founding member of an enterprise.  (Villalonga and Amit (2006), Rutherford et al (2008)… In   qualitative   terms:   FOEs   reflects   the   relationship   between  family members, which is governed by the family's strategic direction  as well as the power ­ culture ­ experience element of the leadership  team 2.3.3. The role of listed family­owned enterprises The FOEs model in the development of the economy play an  important role and has strong influence on the performance of the  whole economy 2.4. Performance of listed family companies Operational efficiency is a complex issue involving factors in  the course of business operations. The performance of listed family  companies is similar to that of businesses which is generally verified  and   reflected   by   financial   results   (financial   results),   including:  criteria for profitability and profitability which reflects market value 2.5  The  impacts  of  CEO  personal  characteristics   on the  performance of listed family owned enterprises Research on the impacts of the CEO on the performance of an  enterprise is not only restricted to the power but also is shown in a  number of characteristics such as the age of the CEO (Cheng et al,  2010); Srivivasan and Li 2011); ownership percentage of stock held  (Coles et al., 2012; Lilienfeld­Total and Ruenzi, 2014); educational  level   (Joh   and   Jung,   2016),   gender   (Shinghathep   and   Pholphirul,  2015; Ho et al., 2015)   It can be seen that studies on the relationship  between CEO characteristics and brand performance is quite diverse,  but there is still no concrete and joint conclusion CHAPTER 3: RESEARCH METHODS 3.1   Development   of   research   hypotheses   and   proposed  research variables 15 3.2.1   Research   hypotheses:  The   system   of     research  hypotheses includes: ­     research   hypotheses   that   reflect   the   influence   of   CEO's  demographic characteristics on firm performance H1: CEO's age has a positive relationship to the performance  of the business H2:   CEO   education   has   a   positive   relationship   to   the  performance of the business H3:   Law   degree   of   CEO   is   positively   related   to   the  performance of the business H4:   Female­CEO   CEO   has   a   positive   influence   on   the  performance of the business H5:  The  relationship  between  the  CEO's   hometown  and the  performance of the business  H6: The seniority of working in the state environment of the  CEO has a positive relationship to the performance of the business ­     research   hypotheses   that   reflect   the   impact   of   CEO's  performance on firm performance H7: CEO duality is positively related to the performance of the  business H8: The share of CEO shares has a positive relationship to the  performance of the business H9: The change in personnel position of CEO has a positive  relationship to the performance of the business And   the   cross­correlation   effects   between   the   seniority  characteristics and the demographic characteristics of the CEO 3.1.2. The proposed research variables In   order   to   orient   the   factors   that   belong   to   the   CEO's  individual characteristics that may affect the performance of family­ owned companies listed on Vietnam's stock market, the thesis has  summarized   and   inherited   The   research   results   performed   in   the  16 world   on   the   influence   of   CEO's   individual   characteristics   on   the  performance of enterprises on that basis, selecting and selecting 02  characteristics   groups   of   CEOs   to   study   are:   (1)   demographic  characteristics include AGE, GENDER, EDU, LAW, QQ, STATE;  (2) characteristics of seniority / working process: OWNERSHARE,  KIEMNHIEM, CHANGE Regarding   the   dependent   variable,   the   performance   of   the  enterprise has many different ways / methods of measurement, but  from the viewpoint of this thesis, the author chooses to measure the  performance of the enterprise through the results. Financial results,  particularly the group of indicators that reflect the bookkeeping value  (ROA, ROE). To ensure the rigor of the research model, through a  preliminary discussion and consultation with a number of experts, the  control variables reflect the characteristics of the company: company  size   is   measured   by   total   assets   of   the  enterprise   (SIZE)   and   the  growth rate of the business (GROWTH) 3.2. Research data The sample included all family owned enterprises listed on the  HCMC   stock   exchange   Ho   Chi   Minh   City   (HOSE)   and   Hanoi  (HNX) The   thesis   uses   02   primary   and   secondary   data   sources  simultaneously for the research With secondary data, the thesis accesses information sources  from   two   types   of   reports:   Annual   Report   (Annual   Report)   and  Financial Report (Financial Report) With primary data, the thesis collects data in the form of in­ depth interviews with a sample size of 10 to investigate and verify the  analytical results of the quantitative analysis model 3.3. Research Methods 3.3.1. Qualitative research methods The   in­depth   interview   method   is   a   qualitative   research  17 technique conducted by in­depth individual interviews with a small  number   of   respondents   to   assess   their   perspective   on   an   issue,  program or specific situations (Boyce and Neale, 2006) The thesis conducted interviews with 10 experts including 07  experts who are business executives (including family companies and  ordinary companies); 03 experts are researchers on the same topic at  universities   and   research   institutes   The   results   of   the   thesis   and  expert   interviews   are   the   basis   for   the   author   to   make   some  recommendations and recommendations in chapter 5 3.3.2. Methods of analysis and processing of research data The research model was formed on the basis of an overview of  domestic   and   foreign   literature   review   combined   with   the  identification of operating characteristics of family­owned enterprises  to show the relationship between personal characteristics of CEOs. to  the performance of the business The regression equation for the author's research is as follows: CHAPTER 4: ANALYSIS OF THE THE IMPACTS OF CEO’S  CHARACTERISTICS ON THE PERFORMANCE OF A  NUMBER OF OUTSTANDING LISTED ENTERPRISES IN  THE PERIOD 2012 ­ 2018 4.1. Status quo of listed family­owned enterprises and the  status   quo   of   corporate   governance   in   listed   family­owned  enterprises 4.1.1   Status   quo   of   listed   family­owned   enterprises   in  Vietnam Based on the classification criteria of FOEs that the thesis  approached, currently in Vietnam there are a total of 57 FOEs listed  18 on the HOSE and HNX, the above enterprises contribute about half  of the total listed value. of the whole market. By business sector,  FOEs in Vietnam currently operates in 7 key sectors and industries  including   basic   materials,   industry,   consumer   goods,   health   care,  infrastructure services, finance and technology (according to the ICB  industry standard ­ StockPlus) FOE’s structure by sectors involved No.  Sector Finance Consumer goods Industry Basic materials Infrastructure  services Technology Healthcare  Number of   enterprises 18 16 1 TOTAl 57 4.1.2   Some   issues   raised   in   corporate   governance   of   family­owned enterprises in Vietnam  Include 03 typical content: ­   Composition  and   structure  of   the   BOD   in   family­owned  enterprises in Vietnam is not effective ­ Succession issue and transfer plan between generations in  the family­owned enterprises ­   The   lack   of   professionalism   in   business   activities   in  the  family­owned enterprises.  4.2. Description of research sample Preliminary   description   of   the   characteristics   of   the  sample Variable Number of  Average  Standard  Min Max 19 observation  ROA ROE AGE OwnerSh are GROWT H TTS objects  399 399 399 399 399 399 deviation 0.062 0.125 49.886 0.052 0.096 7.359 0.000 0.000 27.000 0.176 0.333 66.000 0.137 0.150 0.000 0.612 0.141 0.242 ­0.819 1.316 12.4 37.7 14.2 32.9 In addition, due to the characteristics of qualitative variables,  there is not much meaning in the average, maximum and minimum  values. The thesis will use the method of calculating frequency over  years to analyze variables on characteristics of CEO's personalities  without counting statistical indicators such as quantitative variables 4.3. Results of regression analysis 4.3.1. Analysis results for ROA The results  of  the  data  analysis  show the  influence  of  the  CEO's personal characteristics on the ratio of profit to total assets  (ROA). In which: CEO's age has a positive relationship to enterprise  performance ­ confirming the H1 hypothesis; CEO's education, Law  degree, gender do not have much influence and opposite effect on  ROA ­ negate hypotheses H2, H3 and H4; The hometown of CEO  and   seniority   working   in   state   agencies   is   really   related   to   the  performance of the business ­ confirming the hypothesis H5 and H6.  In the group of working characteristics: variable KIEMNHIEM has  no   impact   on   ROA,   variable   OWNERSHARE   has   impact   (­)   on  ROA, and CHANGE variable has (+) impact on ROA 4.3.2. Analysis results for ROE The results  of  the  data  analysis  show the  influence  of  the  20 CEO's   personal   characteristics   on   the   return   on   equity   (ROE)   In  which: CEO's age has a positive relationship to firm's performance ­  confirming the H1 hypothesis; CEO's education, Law degree, gender  do not have much influence and opposite effect on ROE ­ negate  hypotheses   H2,   H3   and   H4;   The   hypothesis   of   H5,   H6   was  reaffirmed   In   the   group   of   working   characteristics:   the   variable  KIEMNHIEM has no impact on ROE, the OWNERSHARE variable  has an effect (­) on ROE, and CHANGE has an effect (+) on ROE 4.3.3. Analysis results using variables for ROA The combination of the OWNERSHARE variable helps to  increase   the   influence   of   the   majority   of   variables   describing   the  demographic characteristics of the CEO, demonstrating the increase  in personal benefits for the CEO during the process of running the  business   available   advantages   of   personal   characteristics   such   as  confidence,   experience     help   create   a   positive   impact   on   the  performance of the business In contrast, when combined with the CHANGE variable, the  characteristics that describe education and expertise (EDU and LAW  variables) as well as AGE variables do not work. Therefore, it can be  concluded that at the current stage of FOEs, the change of CEO is  often   influenced   by   many   other   factors,   not   merely   by   the  characteristics of the CEO 4.3.4. Analysis results using variables for ROE With   ROE,   when   combined   with   the   OWNERSHARE  variable,   the   variables   AGE,   GENDER,   LAW,   QQ,   AGE,   and  STATE   are  increased   Therefore,   it   can  be   seen   that   the   personal  characteristics   of   the   CEO   help   to   increase   the   impact   on   the  performance of FOEs in terms of equity. At the same time, when  combined with the CHANGE task description feature, the results are  quite similar From   that,   it   can   be   concluded   that   the   CEO's   personal  21 characteristics   include   demographic   characteristics   and   business  characteristics that directly and indirectly affect the performance of  the FOEs currently listed on the stock market of Vietnam CHAPTER 5: DISCUSSION ON THE RESEARCH RESULTS  OF THE THESIS AND A NUMBER OF  RECOMMENDATIONS 5.1. Discussions on the research results From the above quantitative and qualitative research findings  of the thesis, some of the following conclusions can be drawn about  the   influence   of   personal   characteristics   of   executives   on   the  performance of listed FOEs: First, the personal characteristics of the CEO as well as the  characteristics   of   the   human   being   are   the   combination   of   many  different   characteristics,   helping   to   form   the   psychological  characteristics   and   personality   of   each   individual,   controlling   the  habit of problem solving, decision making, etc., thereby affecting the  work   results   and   the   management   efficiency   which   is   expressed  through the business performance.  Second,   the  CEO's   personal   characteristics   are   generally  a  combination   of   two   main   characteristics   groups   (i)   demographic  characteristics such as gender, age, cultural awareness level, etc. (ii)  working characteristics directly related to the business Third,   among   the   demographic   characteristics   of   CEOs,  gender and education level are the characteristics that have the most  obvious influence on the performance of enterprises Fourth, women are the dominant force in the comparative  correlation of firm performance Fifth, due to the strong influence of the historical context,  social characteristics, seniority in the state agencies of Vietnam CEO  22 is also one of the interesting characteristics Sixth, there exist different influences on the performance of  FOEs in the sample Seventh, the characteristics related to the CEO's work such as  stock ownership, changes in CEO personnel, and the right to hold  other managerial positions in the BOD in the FOEs model do not  create much impact on the performance of the CEO and the business  performance 5.2. The growing trend of family­owned enterprises  The present time is defined as an important stage to realize  the necessity of change, due to the positive impact of institutions,  especially the legal system to protect the inheritance property rights.  While   managing   change   well,   we     not   forget   to   promote   and  update family cultural values  so that family businesses increasingly  contribute to the sustainable development of the country 5.3. Recommendations, suggestions 5.3.1. Recommendations ­ proposals for family companies ­   Developing   an   effective   family­owned   corporate  governance mechanism: to ensure the separation in management and  operation, as well as increase the power of the CEO to ensure the  efficiency of business operations ­ Enhancing the capacity building, raising the education level  for   the   CEO   team:   by   equipping   with   more   knowledge   on  administration,   law,   etc   to   improve   the   executive   management  capacity of the CEO ­   Considering   recruiting   and   using   experienced   CEO   /  seniority in the state agencies environment ­   Developing   incentive   policies   and   mechanisms   to   help  promote the capacity of the executive team ­ Creating more leadership opportunities for female CEOs,  consider choosing women in senior executive positions of businesses 23 ­ Establishinging a mechanism of assessment and selection of  CEO based on a system of specific and scientific evaluation criteria:  aiming to treat the CEO as a career with clear evaluation criteria like  other career titles ­ Increasing the role of CEO in FOEs model 5.3.2. Recommendations ­ proposals to investors Investors   should   invest   in   listed   family­owned   enterprises  because of the potential and development prospects of this type of  business In   investment,   there   is   a   need   to   pay   more   attention   to  information about the executive director, about the health status of  the business so that appropriate decisions can be made CONCLUSION The topic of CEO and the personal characteristics that make  up   psychological   characteristics,   behavioral   habits   (CEO's  characteristic) and the influence of these personal characteristics on  the overall performance has been the topic that attracts the attention  of many researchers and experts Along   with   findings   on   the   influence   of   personal  characteristics of the executive director on the listed family­owned  enterprises,   the   thesis   also   summarizes   the   definitions   of   family­ owned   enterprises   in   order   to   explain   the   appropriateness   of   the  above target of zoning enterprises is typical and worthy of research.  By summarizing domestic and foreign research works on the topic of  CEO and influencing the personal characteristics of CEO, the thesis  has pointed out the research gap and developed a system of research  hypotheses   for  analysis  and  clarify research topics  and  objectives.  The research method is a combination of quantitative and qualitative  methods, using the FEM (Fixed Effect Model); REM (Random Effect  24 Model)   model   and   Generalized   Method   of   Moments   (GMM)   and  then model selection test. The results show that the GMM model is  used appropriately in both cases when the dependent variable reflects  the firm's performance, ROA and ROE. Qualitative research with in­ depth   interview   technique   with   experienced   experts   and   general  interest   on   the   topic   of   CEOs   helps   support   the   development   of  documents,   provide   additional   research   results   and   make   some  recommendations   to   promote   the   positive   effects   of   executive  director characteristics on the performance of the business Some   research   conclusions   are   drawn   from   the   thesis  include: ­   Personal   characteristics   of   CEOs   as   well   as   human  characteristics are the combination of many different characteristics,  helping   to   create   psychological   characteristics   of   each   individual  personality, which dominates the habit approach, handle problems,  make decisions ­   Personal   characteristics   of   CEOs   are   generally   a  combination   of   02   main   characteristics   groups   (i)   demographic  characteristics such as gender, age, cultural awareness level   (ii)  working characteristics directly related to the business ­ In the group of CEO demographic characteristics, gender  and education level are the characteristics that have the most obvious  influence on the performance of enterprises ­   currently,   female  CEOs   only  make   up  a  minority  in  the  ranks of senior management and executive officers in the business,  but   it   is   the   dominant   force  in  the  comparative   correlation   of   the  performance of the business ­ Experience of working in state agencies is one of typical  characteristics of Vietnam ­ The characteristics related to the CEO's work such as share  ownership, changes in CEO personnel, and the right to concurrently  25 hold other managerial positions in the BOD in the family planning  model do not create much impact on performance of an enterprise Based on the research results combined with the support and  suggestions of experts, the thesis also proposed 04 groups of basic  solutions to motivate the positive effects of CEO’s characteristics on  the performance of an enterprise Besides,   from   the   research   background   of   the   thesis,   it   is  possible to open some research development directions such as: ­   Researching,   and   considering   to   add   some   other  characteristics   of   executives,   which   may   affect   behavioral  psychology, thereby affecting the performance of enterprises such as  religion,   military   history   people,   MBA,   specific   labor   contracts,  beliefs, beliefs  ­ Studying the influence of executive characteristics on the  performance of enterprises based on two groups of FOEs and non­ FOEs   to   compare   the   impact   /   impact   on   the   performance   of  enterprises ­ Researching, and considering to add some other variables to  measure the performance of enterprises: balanced scorecard,  THE LIST OF PAPERS PUBLISHED BY THE AUTHOR Cao D.K và Hoàng H.Y (2013),  Headquarter Relocation:  Financial   Performance   and   Stock   Market   Reaction,  External   Economics Review 2013,  No 59, pages 60­72 Cao   D.K,   Hoàng   H.Y     Trần   M.N   (2016),   Impact   of  CEO’s   characteristics   on  firm   performance:   The   case   of   Vietnam,  External Economics Review 2016  Hoang Hai Yen (2020), Managing a listed family­owned  enterprise in Vietnam – a practical view, Journal of Management and   International Economics, No. 125, pp 61­71 26  Hoang Hai Yen (2020), The role of female executives to  the   performance   of   businesses:   case   studies   at   family­owned  enterprises listed on Vietnam's stock market, Journal of Management   and International Economics, No. 126, pp 118­130 Hoang   Hai   Yen   and   Nguyen   Quynh   Anh   (2020),  Influence of the CEO's education on the performance of enterprises  in   the   context   of   globalization   today   ­   case   studies   at   foreign  companies listed on the Ho Chi Minh City Stock Exchange (HOSE),  Proceedings   of   a   national   scientific   conference,   under   the   topic   Nafosted, code 502.99 ­ 2018.04, pages 174 ­ 189   ... CEO (Chief Executive Officer) ­ is? ?the? ?highest executive position? ?of? ? an organization, in charge? ?of? ?overall operation? ?of? ?a? ?corporation, an  enterprise,   the   organization   or   an   agency,   making   the   strategic  decisions? ?of? ?the? ?organization, and being responsible to? ?the? ?board? ?of? ?... to show? ?the? ?relationship between personal? ?characteristics? ?of? ?CEOs. to  the? ?performance? ?of? ?the? ?business The? ?regression equation for? ?the? ?author''s research is as follows: CHAPTER 4: ANALYSIS? ?OF? ?THE? ?THE? ?IMPACTS? ?OF? ?CEO’S? ? CHARACTERISTICS? ?ON? ?THE? ?PERFORMANCE? ?OF? ?A? ?... impacts? ?on? ?the? ?performance? ?of? ?organizations and businesses they run.  Therefore,? ?the? ?influence? ?of? ?a? ?leader’s? ?characteristics? ?of? ?on? ?different  aspects? ?of? ?business? ?operation has been one among many contents that  attract scholars and researchers in? ?the? ?field? ?of? ?business? ?administration 

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