Using a vocabulary website to increase the vocabulary size of IT workers in Hanoi

VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST- GRADUATE STUDIES NGUYỄN THỊ LƯƠNG USING A VOCABULARY WEBSITE TO INCREASE THE VOCABULARY SIZE OF IT WORKERS IN HANOI (Việc sử dụng trang web từ vựng để gia tăng vốn từ nhân viên IT Hà Nội) M.A MINOR PROGRAMME THESIS Field: English Teaching Methodology Code: 8140231.01 Hanoi, May 2019 VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST- GRADUATE STUDIES NGUYỄN THỊ LƯƠNG USING A VOCABULARY WEBSITE TO INCREASE THE VOCABULARY SIZE OF IT WORKERS IN HANOI (Việc sử dụng trang web từ vựng để gia tăng vốn từ nhân viên IT Hà Nội) M.A MINOR PROGRAMME THESIS Field: English Teaching Methodology Code: 8140231.01 Supervisor: Trần Thị Thu Hiền, PhD Hanoi, May 2019 DECLARATION I hereby declare that the thesis entitled “using a vocabulary website to increase the vocabulary size of IT workers in Hanoi” is my own work and effort and that it has not been submitted to any other university or institution wholly or partially Hanoi, May 2019 Nguyễn Thị Lương i ACKNOWLEDGEMENTS This research has been accomplished with the support and encouragement of many people Hence, I hereby would like to express my appreciation to all of them Firstly, I would like to express my sincere thanks to my supervisor, Trần Thị Thu Hiền, PhD for her great assistance and guidance throughout my research Secondly, I also like to show my profound gratitude to the Faculty of PostGraduate Studies for the valuable lectures and precious support without which I would be unable to overcome difficulties during the time my research was carried out Besides, I would like to give my whole-hearted thanks to my students in my tutor class for their enthusiastic participation in my research Without their help, I would not have been able to complete this paper Last but not least, I owe a great debt of gratitude to my beloved family whose support and encouragement have always been a great deal of motivation that has helped me to overcome all problems to complete my thesis Nguyễn Thị Lương ii LIST OF ABBREVIATIONS AR: Action research CARE: (Information quality categories in) contents, accessibility, representation and education EFL: English as foreign language ICT: Information communication technology IQ: Information quality L1: First language L2: Second language URL: Uniform Resource Locator WFE: Website for education iii TABLE OF CONTENTS DECLARATION i ACKNOWLEDGEMENTS iii LIST OF ABBREVIATIONS iii LIST OF TABLES vi ABSTRACT vii CHAPTER INTRODUCTION 1.1 Rationale of the study 1.2 Aims and objectives of the study 1.3 Research questions .3 1.4 Scope of the study 1.5 Significance of the study 1.6 Methods of the study 1.7 Organization of the thesis CHAPTER LITERATURE REVIEW 2.1 Vocabulary in Foreign Language Acquisition .6 2.1.1 Definition of vocabulary 2.1.2 Principles of vocabulary learning .7 2.1.3 Difficulties in learning vocabulary 10 2.1.4 Approaches to teaching and learning vocabulary 11 2.2 ICT application in vocabulary acquisition 16 2.2.1 Definition if ICT .16 2.2.2 Role of ICT in education 16 2.2.3 Potential use of ICT in vocabulary learning 17 2.3 Vocabulary websites 18 2.3.1 Definition of vocabulary websites 18 2.3.2 Evaluation criteria for vocabulary websites 18 2.4 Previous studies 22 2.4.1 Oversea studies 22 2.4.2 Vietnamese studies 24 iv 2.5 Chapter summary .26 CHAPTER METHODOLOGY 27 3.1 Context of the study 27 3.2 Action research 27 3.2.1 Definition 27 3.2.2 Rationale of uing AR 32 3.3 Participants of the study .33 3.4 Data collection instruments and procedure 34 3.4.1 The pre-test and post-test 34 3.4.2 The questionnaire 35 3.5 The research stages 35 3.5.1 Identifying the problem 35 3.5.2 Intervention .36 3.5.3 Post-intervention stage 36 CHAPTER FINDINGS AND DISCUSSION 38 4.1 The progress in increasing students’ vocabulary by using the vocabulary websites 38 4.1.1 Result of the pre-test .38 4.1.2 Result of the post-test 38 4.1.3 Result of the questionnaire 40 4.2 Discussion 41 CHAPTER CONCLUSION .43 REFERENCES 47 APPENDICES I APPENDIX A: PRE-TEST I APPENDIX B: POST TEST IV APPENDIX C: QUESTIONNAIRE VI APPENDIX D: Word List VII v LIST OF TABLES Table 4.1 The vocabulary pre-test 38 Table 4.2 The vocabulary post – test result .39 Table 4.3 The results of students’ questionnaire answers 40 LIST OF FIGURES Figure 3.1 Types of research methodology 27 Figure 3.2 Ernest Stringer’s AR model (in Mills, G 2003, p.18) 29 Figure 3.3 Detailed AR model 31 Chart 4.1 The overall mean score in pre-test and post-test 39 vi ABSTRACT This study investigated the potential effect of using a vocabulary website on increasing vocabulary size The research aimed to figure out whether the use of vocabulary instruction website could help widen IT students’ vocabulary and to identify students’ attitude towards using the website instead of their traditional way In order to accomplish these purposes, 15 students who are IT workers in one of my tutor classes in Hanoi were selected to participate in the study All the students learned to take TOEIC exam to meet their company requirement which is 700 TOEIC and they came from the same linguistic background To achieve this target in a short period of time, the students focus mainly on increasing the passive vocabulary Three data collection instruments were employed, namely pre-test/posttests and questionnaire After one month, the post-test and a questionnaire were administered The analysis of the data collected revealed that the students made encouraging progress in boosting vocabulary size by using the vocabulary website; besides, according to the result of the questionnaire these IT workers were more motivated to learn vocabulary than they usually Key words: vocabulary learning, vocabulary increase, information communication technology (ICT) vii CHAPTER INTRODUCTION 1.1 Rationale of the study Undoubtedly, English has become the global language which is used widely all over the world, at school and for entertainment and tourism and especially at work Among many other elements to master before one can have communicative competence at English, vocabulary plays one of the most significant roles “One thing that students, teachers, materials writers, and researchers can all agree upon is that learning vocabulary is an essential part of mastering a second language However, the best means of achieving good vocabulary learning is still unclear, partly because it depends on a wide variety of factors” (Schmitt, 2008) Wikins argued (1972) that “Without grammar very little can be conveyed, without vocabulary nothing can be conveyed.” Oxford (1990a) pointed out that language learners typically have significant difficulty remembering large vocabularies Over the past recent years, numerous studies have examined English learning, and most emphasized the importance of vocabulary learning to English learning (DeCarrio, 2001) An excellent vocabulary is beneficial to inferring meaning from English sentences (Harmon, 1998, 2002; Rupley, Logan & Nichols, 1999) Nonetheless, countless learners who learn English as a second language have always found learning vocabulary frequently as a challenging and boring task to because they are too busy with their work, social relationships and family; not to mention that most of them cannot memorize words as well as young learners, especially with long or infrequently used words In addition, learning vocabulary is supposed to by themselves at home, and then it requires lots of autonomy and self-motivation Last but not least, forgetting learned vocabulary is another serious problem during learning English vocabulary Forgetting is the loss of information over time People typically recall information better just after learning than after a long delay Ebbinghaus (1985), based on experimental result, proposed the forgetting curve However, memory strategies help learners to overcome forgetting Memory A rút tiền B điền vào C doanh thu D nguồn thu xếp tài liệu, tài liệu A yield B fun C file D wise restriction A giao dịch B hạn chế C nguồn thu D cẩn trọng số dư A borrow B balance C prepare D profit cautious A thận trọng B kiểm toán C đặc trưng D rút tiền IV True or false Put a tick on the right answer wise  khao khát  true  false withdraw  rút tiền II  true  false accept  lợi nhuận  true  false dài hạn  long term  true  false nhân viên kế toán  accountant  true  false III APPENDIX B: POST TEST I/ Translate from Vietnamese to English or vice versa xếp tài liệu, tài liệu desire lợi nhuận dự đoán borrow II/ Matching questions 1.spouse A khấu trừ target B mục tiêu deduct C chấp nhận accept D vợ chồng client E khách hàng III/ Multiple choice questions cautious A chi tiết B điền vào C chấp nhận D thận profit A Lợi nhuận B Chi tiết C kiểm toán D dự án commitment A cẩn trọng B cam kết C tích lũy D chữ ký IV prepare A khao khát B nguồn lực C chuẩn bị D chi tiết withdraw A đặc trưng B cẩn trọng C rút tiền D mục tiêu IV True/ False Question wise  khao khát  true  false accountant  nhân viên kế toán  true  false tiền chấp  mortgage  true  false quỹ tiền  fund  true  false tổng thể  overall  true  false trả lại  refund V APPENDIX C: QUESTIONNAIRE For each of the following items, indicate your response by circling the appropriate number (One number for each item only) Scale: SA= Strongly agree, A= Agree, N= Not sure, D= Disagree, SD= Strongly disagree No Item SA A N D SD Learning vocabulary via the website is effective The website has appealing animations and graphic design Instructions are easy to follow Sound components: speakers voice is at highquality The website provides the definition and thesaurus of the vocabulary You can study without teachers help The website takes less time to learn vocabulary than you usually The activities are interesting to The server speed is high and stable You feel eager to learn 10 vocabulary more often with the website You not come back to 11 this website if you want to learn new words You will recommend this 12 website to other learners VI APPENDIX D: Word List Topic 1: Banking and Finance No Word Name BRE Meaning accept /ək'sept/ /əkˈsept/ chấp nhận accountant /əˈkaʊntənt/ /əˈkaʊntənt kế toán accumulate /əˈkjuːmjəleɪt/ /əˈkjuːmjəleɪt/ tích lũy aggressive /əˈɡresɪv/ /əˈɡresɪv/ xơng xáo, cạnh tranh asset /ˈæset/ /ˈæset/ tài sản audit /ˈɔːdɪt/ /ˈɔːdɪt/ kiểm tốn balance /ˈbỉləns/ /ˈbỉləns/ số dư borrow /ˈbɔːroʊ/ /ˈbɒrəʊ/ vay mượn budget /ˈbʌdʒɪt /ˈbʌdʒɪt/ ngân quỹ 10 calculate /ˈkỉlkjuleɪt/ /ˈkỉlkjuleɪt/ tính tốn 11 cautious /ˈkɔːʃəs/ /ˈkɔːʃəs/ thận trọng 12 client /ˈklaɪənt/ /ˈklaɪənt/ khách hàng 13 commitment /kəˈmɪtmənt/ /kəˈmɪtmənt/ thỏa thuận 14 conservative /kənˈsɜːrvətɪv/ /kənˈsɜːvətɪv/ bảo thủ, thận trọng 15 debt /det/ /det/ nợ 16 deduct /dɪˈdʌkt/ /dɪˈdʌkt/ khấu trừ 17 desire /dɪˈzaɪər/ /dɪˈzaɪə(r)/ mong ước 18 detail /ˈdiːteɪl/ /ˈdiːteɪl/ chi tiết 19 dividend /ˈdɪvɪdend/ /ˈdɪvɪdend/ Tiền lãi cổ phần 20 down payment /ˌdaʊn ˈpeɪmənt/ /ˌdaʊn ˈpeɪmənt/ tiền trả trước phần mua 21 due /duː/ /djuː/ nơ 22 file /faɪl/ /faɪl/ xếp t tài liệu 23 fill out 24 forecast hoàn tất /ˈfɔːrkỉst/ /ˈfɔːkɑːst/ VII dự đốn 25 fund /fʌnd/ /fʌnd/ quỹ tiền 26 long term /ˌlɔːŋ ˈtɜːrm/ /ˌlɒŋ ˈtɜːm/ dài hạn 27 mortgage /ˈmɔːrɡɪdʒ/ /ˈmɔːɡɪdʒ/ tiền chấp 28 overall /ˌoʊvərˈɔːl /ˌəʊvərˈɔːl/ tòan 29 owe /oʊ/ /əʊ/ nợ 30 penalty /ˈpenəlti/ /ˈpenəlti/ khoản tiền phạt 31 perspective /pərˈspektɪv/ /pəˈspektɪv/ triển vong 32 portfolio /pɔːrtˈfoʊlioʊ/ /pɔːtˈfəʊliəʊ/ danh mục vốn đầu tư 33 prepare /prɪˈper/ /prɪˈpeə(r)/ chuẩn bị 34 profit /ˈprɑːfɪt/ /ˈprɒfɪt/ lợi nhuận 35 project /ˈprɑːdʒekt/ /ˈprɒdʒekt/ dự án 36 realistic /ˌriːəˈlɪstɪk/ /ˌriːəˈlɪstɪk/ thực tế 37 refund /ˈriːfʌnd/ /ˈriːfʌnd/ trả lại, hoàn trả 38 resource /ˈriːsɔːrs/ /rɪˈsɔːs/ nguồn 39 restriction /rɪˈstrɪkʃn /rɪˈstrɪkʃn/ hạn chế 40 signature /ˈsɪɡnətʃər/ /ˈsɪɡnətʃə(r)/ chữ ký 41 spouse /spaʊs/ /spaʊs/ vợ chồng 42 take out 43 target /ˈtɑːrɡɪt/ /ˈtɑːɡɪt/ mục tiêu 44 transaction /trænˈzækʃn/ /trænˈzækʃn/ giao dịch 45 turnover /ˈtɜːrnoʊvər/ /ˈtɜːnəʊvə(r)/ doanh số 46 typical /ˈtɪpɪkl/ /ˈtɪpɪkl/ đặc trưng 47 wise /waɪz/ /waɪz/ khôn ngoan 48 withdraw /wɪðˈdrɔː/ /wɪðˈdrɔː/ rút tiền 49 withhold /wɪðˈhoʊld/ /wɪðˈhəʊld/ ngăn cản 50 yield /jiːld/ /jiːld/ lợi nhuận rút tiền VIII Topic 2: General business attract /əˈtrækt/ /əˈtrækt/ thu hút comparable /ˈkɑːmpərəbl/ /ˈkɒmpərəbl/ so sánh Compete /kəmˈpiːt/ /kəmˈpiːt/ đua tranh Consume /kənˈsuːm/ /kənˈsjuːm/ tiêu thụ Consumer /kənˈsuːmər/ /kənˈsjuːmə(r)/ người tiêu thụ consumable /kənˈsuːməbl/ /kənˈsjuːməbl/ tiêu thụ Inspire /ɪnˈspaɪər/ /ɪnˈspaɪə(r)/ truyền cảm hứng Persuade /pərˈsweɪd/ /pəˈsweɪd/ thuyết phục Satisfy /ˈsỉtɪsfaɪ/ /ˈsỉtɪsfaɪ/ làm vừa lịng 10 Characteristic /ˌkærəktəˈrɪstɪk/ /ˌkærəktəˈrɪstɪk/ đặc thù 11 Consequence /ˈkɑːnsɪkwens/ /ˈkɒnsɪkwəns/ tầm quan trọng 12 Consider /kənˈsɪdər/ /kənˈsɪdə(r)/ cân nhắc 13 Expire /ɪkˈspaɪər/ /ɪkˈspaɪə(r)/ mãn hạn 14 Imply /ɪmˈplaɪ/ /ɪmˈplaɪ/ ngụ ý 15 Promise /ˈprɑːmɪs/ /ˈprɒmɪs/ điều hẹn ước 16 Protect /prəˈtekt/ /prəˈtekt/ bảo vệ 17 Reputation /ˌrepjuˈteɪʃn/ /ˌrepjuˈteɪʃn/ danh 18 Reputable /ˈrepjətəbl/ /ˈrepjətəbl/ danh giá 19 Require /rɪˈkwaɪər/ /rɪˈkwaɪə(r)/ đòi hỏi 20 Vary /ˈveri/ /ˈveəri/ biến đổi 21 Address /əˈdres/ /əˈdres/ địa 22 Avoid /əˈvɔɪd/ /əˈvɔɪd/ tránh xa 23 Demonstrate /ˈdemənstreɪt/ /ˈdemənstreɪt/ giải thích 24 Develop /dɪˈveləp/ /dɪˈveləp/ phát triển 25 Evaluate /ɪˈvæljueɪt/ /ɪˈvæljueɪt/ ước lượng 26 Gather /ˈɡæðər/ /ˈɡæðə(r)/ tập hợp lại IX 27 Offer /ˈɔːfər/ /ˈɒfə(r)/ đưa đề nghị 28 Primary /ˈpraɪmeri/ /ˈpraɪməri/ chủ yếu 29 Risk /rɪsk/ /rɪsk/ rủi ro 30 Strategy /ˈstrætədʒi/ /ˈstrætədʒi/ chiến lược 31 Strong /strɔːŋ/ /strɒŋ/ mạnh khỏe 32 Substitute /ˈsʌbstɪtuːt/ /ˈsʌbstɪtjuːt/ thay 33 Accommodate /əˈkɑːmədeɪt/ /əˈkɒmədeɪt/ điều tiết 34 Arrangement /əˈreɪndʒmənt/ /əˈreɪndʒmənt/ xếp 35 Association /əˌsoʊsiˈeɪʃn /əˌsəʊsiˈeɪʃn/ đồn thể 36 Attend /əˈtend/ /əˈtend/ có mặt 37 Get in touch /tʌtʃ/ /tʌtʃ/ giữ lien lạc 38 Hold /hoʊld/ /həʊld/ tổ chức 39 Location /loʊˈkeɪʃn/ /ləʊˈkeɪʃn/ vị trí 40 Overcrowded /ˌoʊvərˈkraʊdɪd/ /ˌəʊvəˈkraʊdɪd/ kéo vào đông 41 Register /ˈredʒɪstər/ /ˈredʒɪstə(r)/ đăng ký 42 Select /sɪˈlekt/ /sɪˈlekt/ lựa chọn 43 Selection /sɪˈlekʃn/ /sɪˈlekʃn/ lựa chọn 44 Session /ˈseʃn/ /ˈseʃn/ kỳ họp X Topic 3: Office issues 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Access Allocate Compatible Display Duplicate Fail Figure Ignore Search Warn Affordable Capacity Durable Initiative Physical Provider Recur Reduction Appreciate Casual Code Glimpse Outdated Practice Reinforce Verbal Disk Facilitate Network Popularity Process Replace Revolution Sharp Skills /ˈækses/ /ˈæləkeɪt/ /kəmˈpætəbl/ /dɪˈspleɪ/ /ˈduːplɪkeɪt/ /feɪl/ /ˈfɪɡjər/ /ɪɡˈnɔːr/ /sɜːrtʃ/ /wɔːrn/ /əˈfɔːrdəbl/ /kəˈpæsəti/ /ˈdʊrəbl/ /ɪˈnɪʃətɪv/ /ˈfɪzɪkl/ /prəˈvaɪdər/ /rɪˈkɜːr/ /rɪˈdʌkʃn/ /əˈpriːʃieɪt/ /ˈkæʒuəl/ /koʊd/ /ɡlɪmps/ /ˌaʊtˈdeɪtɪd/ /ˈpræktɪs/ /ˌriːɪnˈfɔːrs/ /ˈvɜːrbl/ /dɪsk/ /fəˈsɪlɪteɪt/ /ˈnetwɜːrk/ /ˌpɑːpjuˈlærəti/ /ˈprɑːses/ /rɪˈpleɪs/ /ˌrevəˈluːʃn/ /ʃɑːrp/ /skɪl/ /ˈækses/ /ˈæləkeɪt/ /kəmˈpætəbl/ /dɪˈspleɪ/ /ˈdjuːplɪkeɪt/ /feɪl/ /ˈfɪɡə(r)/ /ɪɡˈnɔː(r)/ /sɜːtʃ/ /wɔːn/ /əˈfɔːdəbl/ /kəˈpæsəti/ /ˈdjʊərəbl/ /ɪˈnɪʃətɪv/ /ˈfɪzɪkl/ /prəˈvaɪdə(r)/ /rɪˈkɜː(r)/ /rɪˈdʌkʃn/ /əˈpriːʃieɪt/ /ˈkæʒuəl/ /kəʊd/ /ɡlɪmps/ /ˌaʊtˈdeɪtɪd/ /ˈpræktɪs/ /ˌriːɪnˈfɔːs/ /ˈvɜːbl/ /dɪsk/ /fəˈsɪlɪteɪt/ /ˈnetwɜːk/ /ˌpɒpjuˈlærəti/ /ˈprəʊses/ /rɪˈpleɪs/ /ˌrevəˈluːʃn/ /ʃɑːp/ /skɪl/ XI truy cập định tương tác trình bày trượt bỏ qua tìm kiếm cảnh báo hợp lý khả lâu bền sáng kiến vật chất nhà cung cấp tái diễn thu nhỏ đánh giá cao thân mật luật lướt qua hết hạn tập luyện củng cố lời nói đĩa máy tính thuận tiện mạng lưới phổ biến quy trình thay cách mạng sắc nét kỹ 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Software Storage Technical Assemble Beforehand Complicated Courier Express Fold Layout Mention Petition Proof Registered Revise /ˈsɔːftwer/ /ˈstɔːrɪdʒ/ /ˈteknɪkl/ /əˈsembl/ /bɪˈfɔːrhænd/ /ˈkɑːmplɪkeɪtɪd/ /ˈkʊriər/ /ɪkˈspres/ /foʊld/ /ˈleɪaʊt/ /ˈmenʃn/ /pəˈtɪʃn/ /pruːf/ /ˈredʒɪstə(r)d/ /rɪˈvaɪz/ /ˈsɒftweə(r)/ /ˈstɔːrɪdʒ/ /ˈteknɪkl/ /əˈsembl/ /bɪˈfɔːhænd/ /ˈkɒmplɪkeɪtɪd/ /ˈkʊriə(r)/ /ɪkˈspres/ /fəʊld/ /ˈleɪaʊt/ /ˈmenʃn/ /pəˈtɪʃn/ /pruːf/ /ˈredʒɪstə(r)d/ /rɪˈvaɪz/ XII phần mềm kho Kỹ thuật thu thập sớm phức tạp người chuyển phát chuyển phát nhanh bao bọc Sự bbố trí trang giấy đề cập đến lời thỉnh cầu chứng vào sổ sửa lại Topic 4: Personnel 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Abundant Accomplishment Accomplish gather Candidate Profile Qualifications Qualify Recruit Submit Ability Apply Applicant Background Confidence Constantly Expert Hesitate Present Weakness Conduct Generate Hire Mentor Reject Success Training Update Basis Benefits Compensate Delicate Eligible Flexible Negotiate /əˈbʌndənt/ /əˈkɑːmplɪʃmənt/ /əˈkɑːmplɪʃ/ /ˈɡæðər/ /ˈkændɪdət/ /ˈproʊfaɪl/ /ˌkwɒlɪfɪˈkeɪʃnz/ /ˈkwɑːlɪfaɪ/ /rɪˈkruːt/ /səbˈmɪt/ /əˈbɪləti/ /əˈplaɪ/ /ˈæplɪkənt/ /ˈbækɡraʊnd/ /ˈkɑːnfɪdəns/ /ˈkɑːnstəntli/ /ˈekspɜːrt/ /ˈhezɪteɪt/ /ˈpreznt/ /ˈwiːknəs/ /kənˈdʌkt/ /ˈdʒenəreɪt/ /ˈhaɪər/ /ˈmentɔːr/ /rɪˈdʒekt/ /səkˈses/ /ˈtreɪnɪŋ/ /ˌʌpˈdeɪt/ /ˈbeɪsɪs/ /ˈbenɪfɪts/ /ˈkɑːmpenseɪt/ /ˈdelɪkət/ /ˈelɪdʒəbl/ /ˈfleksəbl/ /nɪˈɡoʊʃieɪt/ /əˈbʌndənt/ /əˈkʌmplɪʃmənt/ /əˈkʌmplɪʃ/ /ˈɡæðə(r)/ /ˈkændɪdət/ /ˈprəʊfaɪl/ /ˌkwɑːlɪfɪˈkeɪʃnz/ /ˈkwɒlɪfaɪ/ /rɪˈkruːt/ /səbˈmɪt/ /əˈbɪləti/ /əˈplaɪ/ /ˈæplɪkənt/ /ˈbækɡraʊnd/ /ˈkɒnfɪdəns/ /ˈkɒnstəntli/ /ˈekspɜːt/ /ˈhezɪteɪt/ /ˈpreznt/ /ˈwiːknəs/ /kənˈdʌkt/ /ˈdʒenəreɪt/ /ˈhaɪə(r)/ /ˈmentɔː(r)/ /rɪˈdʒekt/ /səkˈses/ /ˈtreɪnɪŋ/ /ˌʌpˈdeɪt/ /ˈbeɪsɪs/ /ˈbenɪfɪts/ /ˈkɒmpenseɪt/ /ˈdelɪkət/ /ˈelɪdʒəbl/ /ˈfleksəbl/ /nɪˈɡəʊʃieɪt/ XIII thừa thãi Việc hoàn thành làm xong nhóm lại Người dự thi Tiểu sử sơ lược Phẩm chất Đủ tư cách tuyển dụng biện hộ khả Xin việc người nộp đơn xin việc kinh nghiệm tự tin liên tục nhà chuyên môn lưỡng lự trình bày điểm yếu hướng dẫn sinh mướn người cố vấn từ chối thành công đào tạo cập nhật tảng tiền trợ cấp bồi thường khéo léo đủ tư cách dễ sai khiến đàm phán 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Raise Retire Vested Wage Achieve Contribute Dedication Loyal Merit Obvious Productive Promote Recognition Value Bargain /reɪz/ /rɪˈtaɪər/ /vestid/ /weɪdʒ/ /əˈtʃiːv/ /kənˈtrɪbjuːt/ /ˌdedɪˈkeɪʃn/ /ˈlɔɪəl/ /ˈmerɪt/ /ˈɑːbviəs/ /prəˈdʌktɪv/ /prəˈmoʊt/ /ˌrekəɡˈnɪʃn/ /ˈvæljuː/ /ˈbɑːrɡən/ /reɪz/ /rɪˈtaɪə(r)/ /vestid/ /weɪdʒ/ /əˈtʃiːv/ /kənˈtrɪbjuːt/ /ˌdedɪˈkeɪʃn/ /ˈlɔɪəl/ /ˈmerɪt/ /ˈɒbviəs/ /prəˈdʌktɪv/ /prəˈməʊt/ /ˌrekəɡˈnɪʃn/ /ˈvæljuː/ /ˈbɑːɡən/ XIV tăng lương nghỉ hưu quyền tiền cơng giành đóng góp cống hiến trung thành xuất sắc rõ ràng suất đề đạt công nhận đáng giá mặc Topic 5: Purchasing 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Bear Behavior Checkout Expand Explore Item Mandatory Merchandise Strict Trend Diverse Enterprise Essential Everyday Function Maintain Obtain Prerequisite Quality Smooth Source Stationery Accurate Catalog Fulfill Integral Inventory Minimize Remember Liability Ship Sufficient Supply Charge Compile /ber/ /bɪˈheɪvjə(r)/ /ˈtʃekaʊt/ /ɪkˈspænd/ /ɪkˈsplɔːr/ /ˈaɪtəm/ /ˈmændətɔːri/ /ˈmɜːrtʃəndaɪz/ /strɪkt/ /trend/ /daɪˈvɜːrs/ /ˈentərpraɪz/ /ɪˈsenʃl/ /ˈevrideɪ/ /ˈfʌŋkʃn/ /meɪnˈteɪn/ /əbˈteɪn/ /ˌpriːˈrekwəzɪt/ /ˈkwɑːləti/ /smuːð/ /sɔːrs/ /ˈsteɪʃəneri/ /ˈækjərət/ /ˈkætəlɔːɡ/ /fʊlˈfɪl/ /ˈɪntɪɡrəl /ˈɪnvəntɔːri/ /ˈmɪnɪmaɪz/ /rɪˈmembər/ /ˌlaɪəˈbɪləti/ /ʃɪp/ /səˈfɪʃnt/ /səˈplaɪ/ /tʃɑːrdʒ/ /kəmˈpaɪl/ /beə(r)/ /bɪˈheɪvjə(r)/ /ˈtʃekaʊt/ /ɪkˈspænd/ /ɪkˈsplɔː(r)/ /ˈaɪtəm/ /ˈmændətəri/ /ˈmɜːtʃəndaɪs/ /strɪkt/ /trend/ /daɪˈvɜːs/ /ˈentəpraɪz/ /ɪˈsenʃl/ /ˈevrideɪ/ /ˈfʌŋkʃn/ /meɪnˈteɪn/ /əbˈteɪn/ /ˌpriːˈrekwəzɪt/ /ˈkwɒləti/ /smuːð/ /sɔːs/ /ˈsteɪʃənri/ /ˈækjərət/ /ˈkætəlɒɡ/ /fʊlˈfɪl/ /ˈɪntɪɡrəl/ /ˈɪnvəntri/ /ˈmɪnɪmaɪz/ /rɪˈmembə(r)/ /ˌlaɪəˈbɪləti/ /ʃɪp/ /səˈfɪʃnt/ /səˈplaɪ/ /tʃɑːdʒ/ /kəmˈpaɪl/ XV chịu đựng cách ứng xử thỏai mái nới rộng thăm dò mặt hàng bắt buộc hàng hóa mua bán chặt chẽ xu hướng đa dạng Cơng trình dự án lớn cần thiết thơng thường chức trì đạt điều kiện ưu tiên chất lượng êm thấm nguồn gốc đồ dùng văn phịng xác sách danh mục chi tiết công việc cần thiết Kiểm kê giảm tới mức tối thiểu nhớ lại trách nhiệm pháp lý vận chuyển vừa đủ cung cấp thu phí thu thập 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Customer Discount Efficient Estimate Impose Mistake Order Prompt Rectify Terms Adjust Automatic Crucial Discrepancy Disturb Disturbance /ˈkʌstəmər/ /ˈdɪskaʊnt/ /ɪˈfɪʃnt/ /ˈestɪmət/ /ɪmˈpoʊz/ /mɪˈsteɪk/ /ˈɔːrdər/ /prɑːmpt/ /ˈrektɪfaɪ/ /tɜːrmz/ /əˈdʒʌst/ /ˌɔːtəˈmætɪk/ /ˈkruːʃl/ /dɪsˈkrepənsi/ /dɪˈstɜːrb/ /dɪˈstɜːrbəns/ /ˈkʌstəmə(r)/ /ˈdɪskaʊnt/ /ɪˈfɪʃnt/ /ˈestɪmət/ /ɪmˈpəʊz/ /mɪˈsteɪk/ /ˈɔːdə(r)/ /prɒmpt/ /ˈrektɪfaɪ/ /tɜːmz/ /əˈdʒʌst/ /ˌɔːtəˈmætɪk/ /ˈkruːʃl/ /dɪsˈkrepənsi/ /dɪˈstɜːb/ /dɪˈstɜːbəns/ XVI khách hàng giảm giá có hiệu lực ước lượng áp đặt lỗi đơn đặt hàng nhanh chóng chỉnh sửa điều khỏan điều chỉnh tự động chủ yếu bất đồng làm phiền làm rối loạn