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In this model, leadership is described as being on a continuum between directive, or telling people what to do, and supportive, or helping people find their own answers to a problem or challenge. This chapter presents the following content: Situational approach perspective, leadership styles, developmental levels, how does the situational approach work?
Art of Leadership & Motivation HRM – 760 Lecture - 22 FACILITATOR Prof Dr Mohammad Majid Mahmood Impact of Personality & Diversity on Employee`s Performance PERSONALITY MEANS… Personality IS ALL ABOUT… also known as PERSONAL MAGNETISM PERCEPTION vs REALITY… NEGATIVE EMOTIONS… Fear Stress POSITIVE ATTITUDE HOW MUCH DO YOU SEE OF AN ICEBERG? ONLY 10% OF ANY ICEBERG IS VISIBLE THE REMAINING 90% IS BELOW SEA LEVEL The Iceberg phenomena is also applicable on human beings … MAKE YOUR LIFE 100% Let each letter of the alphabetic has a value equals to its sequence in alphabetical order: A B C D E F G H I J K L M N O P Q R S T U VWX Y Z 1011121314151617181920212223242526 S K I L L S 19 11 12 12 19 = 82 K N O W L E D G E 11 14 15 23 12 = 96 H A R D 18 = 98 = 100 W O R K 23 15 18 11 A T T I T U D E 20 20 20 21 10 ASSERTIVENESS IS NOT S AME AS As s e rtive ne s s pro duc e s po s itive o utc o me s Ag g re s s ive ac ts re s ult in ne g ative o utc o me s 25 HOW TO BE ASSERTIVE BE HONEST AND DIRECT ABOUT YOUR FEELINGS, NEEDS, BELIEFS BE AWARE OF BODY POSTURE/LANGUAGE EXPRESS YOURSELF FIRMLY AND DIRECTLY USE “I” STATEMENTS TO EXPRESS SELF BE REASONABLE IN YOUR REQUESTS REGOGNIZE AND RESPECT THE RIGHTS OF THOSE AROUND YOU MAINTAIN EYE CONTACT DON’T LET OTHERS IMPOSE THEIR VALUES/IDEAS ON YOU ENCOURAGE OTHERS TO BE CLEAR AND DIRECT TAKE OWNERSHIP 26 27 SWOT ANALYSIS 28 TIME MANAGEMENT time has no holiday so switch on the best in you 29 Please Write a One Sentence Definition of: D I V E R S I T Y 30 Did any of the following words appear in your definition? Different Diverse Individual Minorities Race Unique Unlike Variety Characteristics 31 Aspects of Diversity Age Race Gender Culture 32 “Diversity is the art of thinking independently together.” -Malcolm Forbes • Many major successful large corporations recruit employees with diverse backgrounds, abilities and talents, recognizing all individuals as unique • Workforce diversity is strategically a good idea 33 Understanding Diversity Diversity is more than just tolerating differences. It is respecting, appreciating, and understanding the varying characteristics of individuals. 34 Understanding Diversity Everyone is unique. Biases are damaging. 35 Understanding Diversity Discrimination breeds narrowmindedness, impairs employee morale, strains employee relationships and thus, damages productivity. Not to mention, it is illegal and costly in terms of litigation! 36 Different Perspectives • Diversity offers many unique perspectives for problem-solving, as everybody brings a unique perspective to the table • Discussions, conflict and disagreements will often lead to innovation and unique ideas 37 Globalization • Diversity in the workplace makes customers feel welcomed and comfortable when they are dealing with an employee from their own culture 38 FACILITATOR Prof. Dr. Mohammad Majid Mahmood Bagram 39 ... SO DOES SUCCESS. ? ?AND? ?THE FOUNDATION? ?OF? ?SUCCESS IS ‘ATTITUDE’ BE A BETTER PERSON, IT WOULD AUTOMATICALLY GIVE YOU BETTER BRAIN.? ?AND? ?BETTER BRAIN MAKES A MAN SUCCESSFUL FOUNDATION? ?OF? ?SUCCESS REGARDLESS? ?OF? ?YOUR ... Think only? ?of? ?the best, work only for the best? ?and? ?expect only the best Be as enthusiastic about the success? ?of? ?others as you are about your own 20 BE OPTIMIST Forget the mistakes? ?of? ?the past? ?and? ?press on to the greater achievement? ?of? ?... differences. It is respecting, appreciating,? ?and? ?understanding the varying characteristics? ?of? ?individuals. 34 Understanding Diversity Everyone is unique. Biases are damaging. 35 Understanding Diversity Discrimination breeds narrowmindedness,