Organizational behavior lecture notes, unit 1 OB

Unit slide text Slide Explain Explain The following management functions can be used to classify the manager’s job Planning means defining an organization’s goals, establishing an overall strategy for achieving these goals, and developing comprehensive plans to integrate and coordinate activities Organizing includes determining what tasks must be done, who will them, how the tasks will be grouped, who will report to whom, and where decisions will be made Leading includes motivating and directing employees, and communicating and resolving conflicts Controlling means monitoring performance, comparing results and goals, and making corrections In the 1960s, Henry Mintzberg concluded that managers perform ten roles that can be grouped around three themes: interpersonal relationships, information transfer, and decision making Managers perform three types of interpersonal roles: • Figureheads perform ceremonial or symbolic roles • Leaders train, motivate, and discipline employees • Liaisons contact external information sources Managers perform three types of informational roles: • Monitors collect marketplace information from outside sources • Disseminators transmit information to organizational members • Spokespersons represent their organizations to outsiders Managers perform four types of decisional roles: • Entrepreneurs initiate and oversee new projects to improve organizational performance • Disturbance handlers take action to respond to unforeseen problems • Resource allocators control human, mechanical, and monetary resources • Negotiators bargain with others to gain advantage for their own units Effective managers must exercise the following three essential skills: • • • Technical skills refer to specialized knowledge or expertise Conceptual skills refer to the mental ability to analyze and diagnose complex situations Human skills encompass the ability to work with, understand, and motivate people, both individually and in groups Fred Luthens and his associates studied over 450 managers and found that they all engaged in four managerial activities: Traditional management Decision making, planning, and controlling Communication Exchanging routine information and processing paperwork Human resource management Motivating, disciplining, managing conflict, staffing, and training Networking Socializing, politicking, and interacting with outsiders Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations The purpose of investigating these elements is to apply such knowledge toward improving the effectiveness of an organization OB includes the core topics of motivation, leader behavior and power, interpersonal communication, group structure and processes, learning, attitude development and perception, change processes, conflict, work design, and work stress These need to balance Organizational behavior is an applied behavioral science that is built upon contributions from a number of behavioral disciplines Psychology is the science that seeks to measure, explain, and sometimes change the behavior of individuals The following areas of psychology have contributed to the knowledge base of OB: learning and personality theorists, counseling psychologists, and industrial and organizational psychologists Sociology, the study of people in relation to their fellow human beings, has contributed to OB in the following areas: group dynamics; design of work teams; organizational culture, theory, structure, and technology; and power, communications, and conflict Social psychology blends concepts from psychology and sociology to focus on how people influence one another Social psychologists have made significant contributions in the areas of measuring, understanding, and changing attitudes; communication patterns; the ways in which group activities can satisfy individual needs; and group decisionmaking processes Anthropology is the study of societies to learn more about human beings and their activities Much of our current understanding of organizational cultures and environments, and the differences among national cultures is the result of the work of anthropologists Political science is the study of the behavior of individuals and groups within a political environment Specific topics of concern include structuring of conflict, allocation of power, and how people manipulate power for individual self-interest The global world! The Big D The packages Not necessary Discuss by region Discuss motivation controversy Not necessary Explain In a workplace characterized by cutbacks, intense global competition, and expectations of higher worker productivity, it is not surprising that many employees feel pressured to cut corners, break rules, and engage in other questionable activities So members of organizations are often faced with ethical dilemmas, in which they must define right and wrong conduct But ethical behavior is tough to define, especially when employees can find evidence of unethical behavior at all social and organizational levels Organizations are responding to this problem in a number of ways Writing and distributing codes of ethics to guide employees through ethical dilemmas Offering seminars, workshops, and training to improve ethical behaviors Providing in-house advisers who can assist with ethical issues Creating protection mechanisms for employees who reveal internal practices that are unethical Ask question What is dependant variable Ask question What is independent variable ... politicking, and interacting with outsiders Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations The... design, and work stress These need to balance Organizational behavior is an applied behavioral science that is built upon contributions from a number of behavioral disciplines Psychology is the science... ethical behavior is tough to define, especially when employees can find evidence of unethical behavior at all social and organizational levels Organizations are responding to this problem in