1. Trang chủ
  2. » Thể loại khác

Cross cultural management 3rd hapter 12 (14) cultural diversity in organisations

14 90 0
Tài liệu đã được kiểm tra trùng lặp

Đang tải... (xem toàn văn)

Tài liệu hạn chế xem trước, để xem đầy đủ mời bạn chọn Tải xuống

THÔNG TIN TÀI LIỆU

Thông tin cơ bản

Định dạng
Số trang 14
Dung lượng 226,5 KB

Nội dung

Slide 12.1 Chapter 12 Cultural diversity in organisations Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.2 Managing cultural differences • One fundamental problem with globalization is the management of cultural differences: how executives conceive the interaction between different cultures? Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.3 Management culture in multinationals Théry (2002) distinguishes three types of management culture: – Dominant management culture • a copy of the multinational’s home country – Dominant transnational management culture • created by the mother-company’s founders – Minimum management culture • leaving room for national cultures Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.4 Transnational organisation • Bartlett and Ghoshal (1989) propose a model for the organisation of the future: – the transnational company – This type of company has a management mentality which combines: 1.Flexibility 2.Efficiency 3.Transfer of expertise Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.5 Transnational organisation (Continued) • Top management’s role at both HQ and in subsidiaries is: – to co-ordinate these capacities (polycentric); – to integrate the different influences of the functional and geographic groups into the management process; – to create a common vision, a shared set of values which reflects managers’ goals Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.6 Perceived cons of ‘diversity’ Managers perceive diversity as a source of both problems and advantages •Problems – Communication and integration – Practices adopted by the organization across the board – Diversity among employees may: • cause misunderstandings • obstruct team work and productivity Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.7 Perceived pros of ‘diversity’ • Advantages – Multinationals are: more flexible open to new ideas more aware of consumers’ needs – Diversity is advantageous when the concern must: reposition itself generate ideas develop projects open itself to fresh perspectives Adler (2002) Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.8 What is competence? • Competence: – involves a full range of resources: – Knowledge, skills, cognitive abilities • Key to competence: – Ability to integrate these resources – Through the channel of communication and human interaction Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.9 What is competence? Figure II.1 What is competence? Source: Figure based on the concept developed by Le Boterf (1994) Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.10 Intercultural management • Intercultural management is required: – one which can adapt its way of communicating, negotiating and leading to the cultural context of the country concerned • Managers: – must become aware of their own cultural preferences – case by case: • search for ways of working that are adapted to those of the other culture • In short, develop the competences necessary Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.11 Transcultural competence Transcultural competence: - the ability to bridge the differences between the native and destination culture – To develop the propensity to reconcile seemingly opposing values • At the heart of transcultural competence: – principle of reconciliation – Success of such competence • Determined by feedback from peers on business performance • Correlated to degree of business success abroad Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.12 Hypercultural competence (Continued) Sub-levels of competence: Cross-cultural competence: – functioning according to rules of more than one cultural system – responding in a culturally sensitive and appropriate manner – Intercultural competence: – communicating and collaborating successfully and effectively with others, – recognizing and respecting differences • Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.13 Hypercultural competence (Continued) Transcultural competence: • bridging differences between the native and destination culture • developing the propensity (tendency) to reconcile (settle) seemingly opposing values 4.Intracultural competence: – capability to leverage cultural and/or ethnic diversity within teams Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12.14 Cultural diversity and competitive advantage • Internationalisation: – has reinforced the importance of cultural diversity rather than reduce it • Need managers: – who can use the intercultural situations within/outside the companies to the company’s advantage • Managers need to: – acquire tools – acquire working methods to develop sufficient competence in a cross-cultural context to turn diversity into a competitive advantage End Browaeys and Price, Understanding Cross-Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 ... Understanding Cross- Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12. 3 Management culture in multinationals Théry (2002) distinguishes three types of management. .. Understanding Cross- Cultural Management PowerPoints on the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12. 12 Hypercultural competence (Continued) Sub-levels of competence: Cross- cultural. .. the Web, 3rd edition, © Pearson Education Limited 2015 Slide 12. 10 Intercultural management • Intercultural management is required: – one which can adapt its way of communicating, negotiating and

Ngày đăng: 09/09/2020, 15:26

TỪ KHÓA LIÊN QUAN

w