Bài giảng Tiếng Anh 10 - Unit 4: Special Education (Writing) nhằm nâng cao kỹ năng viết dựa trên tìm hiểu về lớp học, thời khóa biểu, giáo viên, môn học, các điều kiện cơ sở vật chất...
Te am 1 Moon Te am 2 Sun Unit 4 : S pe c ial e duc atio n • Le s s o n D: Writing A le tte r o f c o mplaint I – Pre Writing Tas k1 After studying for two weeks at English for Today Centre, Xuan Bac notices that everything is worse than what the advertisement says Van Dung wants to study at this centre and Xuan Bac tells her the facts Role play and Complete the dialogue below Work with partner and fill in the blanks with right answer A B C D E F Not all of them are native teachers Only some of them. Mine is not in reality, classes often start late and finish early I’m not happy with it at all I don’t. I have to pay for them that’s not true. My class has 30 students Van Dung : Are you happy with your study at English for Today centre? D I’m not happy with it at all Xuan Bac : No, (1)…………………………………………… Van Dung : Are all the teachers native speakers? A Not all of them are native teachers Xuan Bac: No, (2)…………………………………………… Van Dung: The advertisement says there are no more than 20 students in a class Is that true? Xuan Bac: No, (3)…………………………………………… F that’s not true My class has 30 students Van Dung: Do you get free books and cassette tapes? Xuan Bac: No, (4)…………………………………………… E I don’t I have to pay for them Van Dung: What about the classrooms? Are they airconditioned? B Only some of them Mine is not Xuan Bac: No (5)………………………………………………… Van Dung: What don’t you like most about the centre? Xuan Bac: It’s the time They classes say theoften class time C in reality, start late is andfrom finish5:30 early p.m to 8:30 p.m but (6)………………………………………… Van Dung: Well, everything is different from what the advertisement says What are you going to do? Xuan Bac: I am going to write a letter of complaint to the director of the centre What were advertised - Native teachers only - No more than 20 students per class - Free books and cassettes tapes - All air-conditioned rooms What happened to you - Only one native teachers / All Vietnamese teachers - About 50 students in class - Paid 100.000 VND for books and cassettes - Only one ceiling fan in classroom - Start late but finish early, - 5.30 pm – 8.30 pm teacher arrived late Fo rm o f a le tte r Address of Vietnam receiver The Director –English for Today Centre Address of 53 Ho sender Xuan Huong street HanoiDat e 22nd February, 2006 731 Van Xuan Street Hanoi-Vieetnam Salutatio n Reason for Dear Sir, Writing I am writing to complain about the poor quality of the service at your centre Complaint seems to be worse than what you say in the advertisement Everything …………………………………………………………………………………… Solution for …………………………………………………………………………………… problem To resolve the problem, I require you to give me a refund Enclosed is a copy of the receipt I look forward to hearing from you and to getting a quick resolution of this proplem Closin Please contact me at the above address g or by phone at (04) 222999 Signatur Yours faithfully e Useful suggestion You say that… but … Example: You say that there are only native teachers but my class has 2 Vietnamese teacher • In the advertisement, you say… but in reality, we have to… • The …. is not the same as what the advertisement says • Not only …. but also… • I know/ hear that / can see from your advertisement that … but … II – While Writing 4 Gro ups III – Po s t Writing Pre s e ntatio n and c o rre c tio n Mo de l le tte r Vietnam The Director –English for Today Centre 731 Van Xuan Street Hanoi-Vieetnam 53 Ho Xuan Huong street Hanoi- 22nd February, 2006 Dear Sir, I am writing to complain about the poor quality of the service at your centre Everything to there be worse thannative what you say inbut themy advertisement First, you seems say that are only teachers class has Vietnamese teachers and only one native teacher You also say that each class has no more than 20 students, but there are over 30 students in my class This isn’t ideal for a language class at all In the advertisement, we know that we can have books and cassette tapes free of charge, but in reality, we have to pay for them In addition, to make the matter worse, the classroom is not air- conditioned This is not quite acceptable Finally, what I don’t like most about your centre is the time The class time is not the same as what the advertisement says// it’s mentioned in the advertisement Classes not only start late but also finish early To resolve the problem, I require you to give me a refund Enclosed is a copy of the receipt I look forward to hearing from you and to getting a quick resolution of this proplem Please contact me at the above address or by phone at (04) 222999 • First, you say that there are only native teachers but my class has 2 Vietnamese teachers and only one native teacher. You also say that each class has no more than 20 students, but there are over 30 students in my class. This isn’t ideal for a language class at all • In the advertisement, we know that we can have books and cassette tapes free of charge, but in reality, we have to pay for them • In addition, to make the matter worse, the classroom is not air conditioned. This is not quite acceptable • Finally, what I don’t like most about your centre is the time. The class time is not the same as what the advertisement says// it’s mentioned in the advertisement. Classes not only start late but also finish early IV – Ho me wo rk Choose a product introduced in the Game and write a complaint letter about it ... centre What were advertised - Native teachers only - No more than 20 students per class - Free books and cassettes tapes - All air-conditioned rooms What happened to you - Only one native teachers... / All Vietnamese teachers - About 50 students in class - Paid 100 .000 VND for books and cassettes - Only one ceiling fan in classroom - Start late but finish early, - 5.30 pm – 8.30 pm teacher... tte r Vietnam The Director –English for Today Centre 731 Van Xuan Street Hanoi-Vieetnam 53 Ho Xuan Huong street Hanoi- 22nd February, 2006 Dear Sir, I am writing to complain about the poor quality