Lecture 14 - Electronic commerce. After studying this chapter you will be able to understand: Electronic commerce definition, e-commerce infrastructure, related definitions, dimensions of electronic commerce, commerce differences, e-commerce field, electronic market, types of e-commerce.
Electronic Commerce Lecture 14 Summary of Previous Lecture HTML: The Language of the Web Writing HTML Notepad File Saving notepad as HTML HTML basic Format and Tags Basic Tags Header Tag Alignment Viewing Code using a browser Summary of Previous Lecture Paragraphs Moving next line in HTML List Ordered Lists Other Common tags Special Characters using HTML Image insert in a webpage HTML Tables Hyperlinks Summary of Previous Lecture Front Page Why to use FrontPage? Auto HTML Code How to start FrontPage How to Create a Website Templates FrontPage Views Previewing a Webpage Meta Tags and getting Help from Front Page Today’s Lecture Electronic Commerce definition E-Commerce Infrastructure Related Definitions Dimensions of Electronic Commerce Product Process Delivery Agent Commerce Differences E-Commerce Field Today’s Lecture People Public Policy Technical standards and Protocols Organization Electronic Market Types of E-Commerce Business to Consumer Business to Business Consumer to Consumer Today’s Lecture Person to Person Consumer to Business Business to Employee G2G (Government-to-Government), G2E (Government-to-Employee), G2B (Government-to-Business), B2G (Business-to-Government), G2C (Government-to-Citizen) Today’s Lecture Types of Inter organizational systems Electronic data interchange (EDI) Extranets Electronic funds transfer (EFT) Integrated messaging systems Shared databases Electronically-supported supply chain management Benefits of E-Commerce Benefits to organization Benefit to customers Benefits to society Today’s Lecture Limitations of E-Commerce Summary Introduction Businesses (organizations) have always used the prevailing and emerging technologies to help fulfill their missions Other Types B2G (Business-to-Government) B2G networks provide a platform for businesses to bid on government auctions etc G2C (Government-to-Citizen), It offers communication link between a government and private individuals or residents Interorganization Information Systems An interorganizational information system (IOS) involves information flow among two or more organizations Its major objective is efficient routine transaction processing, such as transmitting orders, bills, and payments A typical IOS includes a company and its suppliers and and/or customers Types of Interorganizational Systems Electronic data interchange (EDI) Extranets Electronic funds transfer (EFT) Integrated messaging systems Shared databases Electronically-supported supply chain management Electronic data interchange (EDI) It is used to transfer electronic documents or business data from one computer system to another computer system, i.e from one trading partner to another trading partner without human intervention It is termed as the structured transmission of data between organizations by electronic means Extranets Used in B2B e-commerce model An extranet is a computer network that allows controlled access from the outside, for specific business or educational purposes It is not accessible to general public Available over internet Electronic funds transfer (EFT) It is the electronic exchange or transfer of money from one account to another, either within a single financial institution or across multiple institutions, through computer-based systems i.e.; ecommerce Integrated messaging systems It is the integration of different electronic messaging and communications media (email, SMS, Fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices Different organizations may integrate shared messages using this technology Shared databases Databases can be shared between organizations for collective benefits For example, National Health Informatics system integrate nation wide health database of patients A patient may go to anywhere in the country for checkup Previous history of medications and findings will be available to the doctors Supply Chain Management It is concerned with the supply of raw material, manufacturing of products and provide this to consumers E-Commerce offers wide range of software solutions for online supply chain management The Benefits of Electronic Commerce Benefits to Organizations Expands the marketplace to national and international markets Decreases the cost of creating, processing, distributing, storing and retrieving paper-based information Lowers telecommunications cost - the Internet is much cheaper than value added networks (VANs) Benefits to Customers Enables customers to shop or other transactions 24 hours a day, all year round from almost any location Provides customers with more choices Provides customers with less expensive products and services by allowing them to shop in many places and conduct quick comparisons Allows quick delivery of products and services in some cases, especially with digitized products Benefits to Society Enables more individuals to work at home, and to less traveling for shopping, resulting in less traffic on the roads, and lower air pollution Allows some merchandise to be sold at lower prices benefiting the poor ones Enables people in under developed countries and rural areas to enjoy products and services which otherwise are not available to them Facilitates delivery of public services at a reduced cost,increases effectiveness, and/or improves quality E-Commerce Limitations Lack of sufficient system’s security, reliability, and standards Insufficient telecommunication bandwidth Cost of developing an E-Commerce Solutions is often very high Often customers not trust investing online Many unresolved legal issues Benefits of E-Commence You Do not need to stand in a line to pay bills any more! Summary Today we have learnt, E-Commerce definition Dimensions of E-Commerce Types of E-commerce E-Markets Types of inter organizational systems Benefits of E-Commerce ... Today’s Lecture Person to Person Consumer to Business Business to Employee G2G (Government-to-Government), G2E (Government-to-Employee), G2B (Government-to-Business), B2G (Business-to-Government),... Electronically-supported supply chain management Benefits of E-Commerce Benefits to organization Benefit to customers Benefits to society Today’s Lecture Limitations of E-Commerce Summary... (Government-to-Employee), G2B (Government-to-Business), B2G (Business-to-Government), G2C (Government-to-Citizen) Today’s Lecture Types of Inter organizational systems Electronic data interchange (EDI)