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i Aviation Logistics ii THIS PAGE IS INTENTIONALLY LEFT BLANK iii Aviation Logistics The dynamic partnership of air freight and supply chain Michael Sales iv Publisher’s note Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publisher and authors cannot accept responsibility for any errors or omissions, however caused No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or any of the authors First published in Great Britain and the United States in 2016 by Kogan Page Limited Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses: 2nd Floor, 45 Gee Street 1518 Walnut Street, Suite 1100 London EC1V 3RS Philadelphia PA 19102 United Kingdom USA www.koganpage.com 4737/23 Ansari Road Daryaganj New Delhi 110002 India © Michael Sales, 2016 The right of Michael Sales to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988 ISBN 978 7494 7270 E-ISBN 978 7494 7271 British Library Cataloguing-in-Publication Data A CIP record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Names: Sales, Michael, author Title: Aviation logistics : the dynamic partnership of air freight and supply   chain / Michael Sales Description: London ; Philadelphia : Kogan Page, 2016 | Includes   bibliographical references and index Identifiers: LCCN 2015051180 (print) | LCCN 2016000907 (ebook) | ISBN   9780749472702 (paperback) | ISBN 9780749472719 (ebook) Subjects: LCSH: Aeronautics, Commercial Freight | Business logistics |   BISAC: BUSINESS & ECONOMICS / Distribution | BUSINESS & ECONOMICS /   Industries / Transportation | BUSINESS & ECONOMICS / Production &   Operations Management Classification: LCC HE9788 S253 2016 (print) | LCC HE9788 (ebook) | DDC  387.7/44 dc23 LC record available at http://lccn.loc.gov/2015051180 Typeset by Graphicraft Limited, Hong Kong Print production managed by Jellyfish Printed and bound by CPI Group (UK) Ltd, Croydon, CR0 4YY v Co n t e n t s Foreword by Ram Menen  viii Welcome to Aviation Logistics  x 01 Air cargo – trying harder 1 Supply chains under pressure 5 Air cargo’s strengths 6 Modal shift 7 02 The world of air cargo, Oliver Evans, former TIACA 9 Profit 10 Planet 12 People 13 03 Air cargo history 19 Regulations and agreements 19 The Berlin airlift 21 The growth of air freight 22 The air freight market today 27 Conclusions 33 04 Airport connections 37 Globalization 37 Environmental pressures 38 Airport types 40 Integrators 43 Summary 43 05 Cargo handling agents – the impact of IT 45 Early days 45 Airlines at the start of computer technology 46 Change factors 49 The role of the General Handling Agent 59 Conclusions 66 vi Contents 06 Road feeder service 67 On the road 67 The European market 69 Conclusions 76 07 Freight forwarder 77 The development of the forwarder 78 Associations and networks 79 Case study: Hellmann Worldwide 80 08 Cool logistics 87 The cool chain 87 Creating standards 89 The cool chain business 89 Case study: The Fish Society goes global 94 Case study: Live lobster Clearwater perspective 97 Conclusions 103 09 Express and mail 105 Market sectors 106 Changes in trading patterns 107 Integrators 107 Postal services 109 Conclusions 111 10 Special air cargoes 113 Charter brokers 114 Animals 114 Lift off for heavyweight freighters 118 Flying fashion 121 Art craft 123 On the grid 124 Conclusions 125 Contents 11 Cargo security and risk 127 Crime 127 Terrorism 130 Natural disasters 133 Health hazards 135 Cybercrime 140 Corruption 140 Conclusions 141 12 Environment 143 The issues 143 The response 145 Air freight’s extra burden 148 13 Innovation and trends in air logistics 151 The industry leaders all agree 151 Changing buying habits 156 Case study: Helicopter delivery – what next? 160 14 Views on the future 163 Enno Osinga 163 Alexis Sioris 164 Heiner Siegmund 166 Fred Smith 168 Dieter Haltmayer 169 Michael Sales 170 Stan Wraight 172 Ram Menen 174 15 The law – organizations and regulations governing international aviation 175 The Warsaw Convention 175 Regulatory bodies 176 Glossary of common air freight terms 183 Index 185 vii viii Fo r e w o r d H aving been involved in aviation and especially in the air cargo business, I can say that I have been fortunate to witness the evolution of the cargo transportation and logistics industry The changes to the current scenario really started from the early 1990s when the science of supply chain management began to develop Globaliza­ tion of production and markets placed the focus on finding better production and cost efficiencies Logistics and transportation be­ came critical to gaining this end and there was a realization that the higher cost of air cargo adds to attaining better cost efficiency within the supply chain All aspects of the related activities and cost of capital, combined with shorter shelf life of commodities, are affected by the background evolution of the related technology I have also had the good fortune to have been around while this change was taking place and being able to contribute and drive some of those changes On the air transportation side, getting involved in setting up Emirates and Emirates SkyCargo was a real vehicle for driving the changes in how we looked at air cargo transportation and building up services based on the fast-changing requirements of markets and the customers It was a proud moment to see that the airline became the largest air cargo airline in international operations I have also been pleased to be involved in founding The International Air Cargo Association, TIACA, which was able to bring together all the elements of the supply chain These include the transportation/ logistics operators, support entities such as the aircraft and other equipment operators, regulators, handlers, various industry associations and organizations and many more entities Our aim was to create a common voice to help evolve and support commerce as efficiently as possible, as we must never forget that successful commerce depends on the logistics and transportation industry Foreword Future prospects The 21st century is a whole new era and a whole new world It is vital that all aspects of the industry embrace the future and let the future drive today It is equally critical that all are better aware and equipped to deal with the changes and challenges The better aware one is, the better equipped one is to not only manage the changes, but also to drive the evolution of our business Different commodities require different transportation requirements Gone are the days of one size fits all Changes in needs are happening in real time these days The 3D printing is going to bring in a whole plethora of changes to the manufacturing and consumption process This will trigger changes in many other areas that could create some challenges, but also more new op­ portunities We tend to operate in uncharted territory more often than ever Markets are more volatile and economic cycles tend to linger longer with higher frequency Those who are able to anticipate change and support the change effectively will be the winners Developments in the field of the next generation transistor, called the ‘memristor’ will allow the information tech­ nology field to free itself from its traditional dependence on the two-level binary codes to multiple levels, opening up innumerable possibilities, and the evolutionary and the disruptive changes will, combined with the develop­ ments in the application of graphene, change the shape and size of electronics and cargo as we know them in the future, giving rise to further miniaturization Life cycle of items will also become vastly shortened The highest growth in cargo will be e-commerce-related and those who effectively control the last mile delivery will be the winners of tomorrow It is my privilege to introduce this book, Aviation Logistics The authors bring to the fore the various realities of air cargo business and its role in keeping the wheels of commerce rolling This book is a compilation of looking at various aspects of our business by experts in the field, which guarantees its authority It is not only very informative and educational but is easy to read and understand I can recommend it highly for the layperson as well as academia Aviation and logistics  are a great evolving industry to make a career in and as the world becomes smaller and more accessible, they will grow and diversify Ram Menen Former Head of Emirates SkyCargo and one-time president of TIACA, now retired ix 182 THIS PAGE IS INTENTIONALLY LEFT BLANK 183 G lo s s ary o f com m o n air fr e igh t t e r m s ACMI  Aircraft, crew, maintenance, insurance (wet lease) air cargo  Goods carried in an aircraft air freight  The loading of cargo into an aircraft; often synonymous with air cargo airside  Those parts of an airport controlled by the Customs authorities that are inaccessible to unauthorized personnel all-cargo carrier  An airline that does not carry passengers apron  Aircraft parking area, for refuelling and the handling of cargo, baggage and mail AWB  Air waybill, giving full details of the cargo block space  Air freight forwarders pre-book space with airlines break-bulk  Outsize or overweight cargo that will not fit in standard containers or pallets CASS  The airlines’ account settlement system Civil Reserve Air Fleet (CRAF)  US military use of civilian service providers of freighters code share  An agreement whereby an airline sells capacity on another carrier’s service Generally applicable only to passenger services combination carrier  An airline that operates both passenger and cargo services consignee  The person or organization to whom cargo is being sent consolidation  When the cargo from two or more shippers is carried in a single shipment CTK  Cargo-Tonne-Kilometre; a key airline performance indicator curfew  Those hours, usually at night, when flights to and from an airport are banned or restricted dangerous goods  Cargo that can only be carried under strictly regulated circum­ stances and on specific flights door to door  The movement of cargo from consignor to consignee by a single operator (usually an express operator or integrator) dry lease  Lease of an aircraft, with the lessee operator providing its own crew, maintenance and insurance e-AWB  Electronic air waybill EDI  Electronic Data Interchange FAA  Federal Aviation Administration (United States) FF  Freight forwarder flag carrier  The national airline of a country (often government-owned) 184 Glossary GHA  Ground Handling Agent (Another term in use is General Handling Agent.) GSSA  General Sales and Service Agent HAWB  House air waybill hub and spoke  The route network where smaller aircraft feed cargo into a main hub which in turn is linked to other main hubs around the world by big long-haul aircraft IATA  International Air Transport Association ICAO  International Civil Aviation Organization integrator  An air express operator, usually with its own hub and spoke JIT  Just-in-time KPI  Key Performance Indicator MAWB  Master air waybill MTOW  Maximum take-off weight multimodal  The use of more than one transport mode, such as air, sea, road or rail noise footprint  The sound map made by an aircraft, usually when landing at or take-off from an airport in built-up areas off-line  A destination not served by a scheduled airline oversize cargo  Cargo that will not fit in a standard container or in a specific aircraft pallet  A ULD on which cargo is placed prior to being loaded into an aircraft reefer  Refrigerated vehicle or container RFS  Road feeder service split charter  Where two or more consignors share space on a chartered aircraft tech stop  Where an aircraft lands at an airport prior to arriving at its destination airport, usually for refuelling purposes TIACA  The International Air Cargo Association tonne  Metric weight: 1,000 kg traffic rights  Intergovernmental agreements stating which airlines may fly on specific routes between countries ULD  Unit Load Device (aircraft container) WCO  World Customs Organization wet lease  See ACMI and dry lease 185 I NDE X Note: page numbers in italics indicate figures, photos/pictures or tables ABS (Airports Bureau Systems Ltd)  59 and ABS5 system  65–66 system 54 ACMI providers  29, 31–32 see also air cargo history air cargo (and)  1–7, 2, 5, 9–17, commodities transported  15 leadership responsibility  14 modal shift  the planet  12–13, 16 profit 10–11 the role of people  13–16 safety and security record  15–16 strengths of  6–7 supply chains under pressure  5–6 Air Cargo Advanced Screening (ACAS)  59, 137 Air Cargo Forum (2010)  57 air cargo history  19–36 air freight market today  see subject entry  the Berlin airlift  21–22, 21 the growth of air freight  see air freight, growth of last words on: interview with Joseph Czyzyk 34–35, 34 regulations and agreements see air cargo: regulations and agreements and World War II  20 Air Cargo Processing 1980s (ACP80)/ACP90  53–55 air cargo: regulations and agreements  19–21 see also conventions International Commission of Air Navigation (ICAN)  19–20 Montreal Convention  20 Paris International Air Convention (1922) 19 Warsaw Convention (1929, 1933)  20 the air cargo world (Oliver Evans, formerly of TIACA)  9–17 people 13–16 planet 12–13 profit 10–11 TIACA (box)  17 air charter companies ACS 113 Chapman Freeborn  113 Instoneair 113 air freight, growth of  22–27, 23, 24 and the airlines  26 in the jet age  23–25, 23, 24 major contributors to  25–26 and unit load device (ULD)  23 see also subject entry using electronic systems  26–27 air freight market today  27, 29–33, 28, 32 aircraft, crew, maintenance, insurance (ACMI) 31–32 all-cargo operators  29 combination carriers  29–31, 31 large heavy lift aircraft  32–33, 32 Air Transport Action Group (ATAG)  156 aircraft 1, 2, 20–21, 27, 28, 32–33, 32 see also air cargo Airbus A-300F/A-310F  108 Airbus A300-600ST Beluga  121 Airbus 330/340  1, 27, 31, 168 Airbus A380-800s  Antonov AN 12  113 Antonov AN-100-150  119 Antonov AN-124  119, 120 Antonov AN-124-100  118–19 Antonov AN-124-100M  119 Antonov AN-124-300  119 Antonov AN-225  118, 119 and Antonov Design Bureau  119 Boeing  50, 120–21, 145 Boeing 707  23, 50 Boeing 737  30 Boeing 747 and variants  23–25, 24, 29, 31, 42, 118, 147, 168 Dreamlifter 120–21 Boeing 777 and variants  27, 30–31, 31, 108, 118, 161, 168 Boeing 787  120 Boeing C-17  33 Boeing MD-11F  108 C5-Galaxy 23 C-13 Hercules  113 C-54/DC-4 (US)  22 DC-8 23 DHL Bell 206 B3 Jet Ranger helicopter 161 Embraer KC-390  33 186 Index aircraft  cont’d Ilyushin IL-76/Il-76TD-90VD  120 large freighter  Lockheed  33, 120 Lockheed L-100 Hercules  120 Lockheed LM-100J  120 medium-sized freighter  Metrox SW4  passenger 1 recycling of  12 Sunderland flying boat  22 and Unit Load Devices (ULD)  68 wide-body 27, 28 Airline Steering Committee (ASC)  53 airlines at the start of computer technology (and) 46–49 1956 – IBM/AA Saber  46 1964 – IBM 360 series, PARS  46 1965 – IBM and BOAC, IPARS  47 1970s (early) – UNIVAC (Unisys) USAS Cargo 48 1974 – Alitalia, FAST (PO4) system developed from IPARS  47–48 1980 – BA goes live with Fast Alitalia system (BA80)  48 2014 – legacy systems holding airlines back 49 airlines/cargo operators  Air Berlin  42 Air Canada  48 Air France  20, 30, 48 Air New Zealand  69 AirBridgeCargo (ABC)  29 American Airlines Freight-Sabre system  48 Antonov Airlines  32, 119 BOAC BOADICEA computer system  47 Boeing Aircraft Company  145, 147 British Airways (and)  30, 48, 69 Mercury handling system  65 Speedwing Logica  65 Travicom 54 British European Airways/Beacon online network 47 Cargolux  4, 29, 64, 65, 67, 73, 107, 149 Delta 46 Emirates Airlines  4, 24, 30–31 Etihad  24, 30 Icelandair 69–70 Indian Airlines  58 Japan Airlines  108 Kalitta Aviation  29 KLM  20, 30, 54, 69, 147 Lockheed  23, 33, 120 Lufthansa  20, 30, 42, 48, 69, 108 Nippon Cargo Airlines (NCA)  29 Pan Am  46, 58 Qantas Northwest  48 Qatar 24 Sabena 30 SAS 30 Southern Air  29 Swissair 30 TNT Airways  109 US-based 30 Virgin Atlantic  147 Worldwide Flight Services  55 airport connections (and)  37–43 see also airport types environmental pressures  38–39 globalization 37–38, 38 hubs  39, 40–41 integrators 43 airport types  40–42 international hubs  40–41 small and medium  42 specialist cargo  42 airports Athens  134, 164, 165 Atlanta 37 Barcelona 76 Beijing 4 Bilbao 40 Bristol 40 cargo-friendly 40 Chicago O’Hare International  161 Cologne (CGN)  40, 43, 71, 148, 149 Dubai  22, 25, 37, 39, 41, 102, 108, 131, 167 Dusseldorf International  42 East Midlands (UK)  37, 149 Frankfurt  4, 25, 38, 40, 71, 83, 74–76, 96, 149, 164, 167, 169, 170 Guangzhou 108 Halifax Stanfield  40 Hong Kong  40, 48, 78, 79, 146, 149 Houston 40 in India  68 international hubs  40–41, 108, 110 Istanbul  69, 134 Korea hub  25 Leipzig 149 Liège (Belgium)  37, 40, 100, 148 London 40 London Heathrow  4, 45–46, 65, 70, 71, 73, 85, 128, 164 Los Angeles  35, 68, 149 Luxembourg (Findel)  100, 149 Madrid  75, 76 Manston 37 Miami  22, 40–41, 68, 149 Mumbai 40 Index Munich  40, 149, 170 New York  22, 40, 149 Paris  37, 43, 96, 149 Charles de Gaulle  37, 71, 108, 130, 146 Schiphol  38, 128, 163 Singapore  22, 40 small and medium  42 small/small regional  40 Spain (Vitoria)  149 specialist cargo  42 Airports Bureau Systems Ltd (ABS)  59, 64–65 ABS5 system  65 ABS2000 system  55  animals: protection of endangered species  see CITES animals, transporting (and)  114–18 see also regulations airport animal centres  117 animal classifications  115–16 cattle and farm animals  118 exotic creatures/zoo animals  117 horses 116–17 Live Animal Regulations (IATA)  115 pets 116 regulations on/animal diseases  115–16 smuggling 117 ASM 54–55 2000  54, 55 and SEQUOIA software  54 Berlin airlift  21–22, 21 Blunt, J (Collector of Customs)  50 BOAC IPARS system  48 Bodde, P (GSSA Kales Germany GmbH)  69, 70 Boss, R  92 (Hilverda De Boer)  92 Bram, W  75 Brazier, L (Manager, Cargo Handling Technologies) 55 British International Freight Association (BIFA) 53 British Telecom (BT)  52 Brittin, D (Secretary General, TIACA)  136–39, 136 Campbell, J  105 Canada (and) Advanced Commercial Information (ACI) system  59 Pre-load AirCargo Targeting (PACT)  59 regulations on shipment data  58 cargo activity record (CAR)  48, 51 Cargo Agency Programme  178 Cargo Automation Research Team (CART) study group  47 Cargo Community System (CCS-UK)  26, 54–55, 56 Cargo Facts  27, 28 Cargo Forwarder Global 166 cargo handling agents and the impact of IT (and) 45–66 airlines at the start of computer technology 46–49 see also subject entry change factors for  49–55, 57–59 Customs system – UK  50–55, 56 IATA  55, 57 integrated operators  58 security 58–59 early days for  45–46 Menzies Cargo  65 Ogden cargo  65 role of General Handling Agent see general handling agent (GHA)  59–61, 63–66, 62 Cargo Handling Technologies  55 CARGO-IMP 48 Cargo Security Alliance  133 cargo security and risk (and)  127–41 see also terrorism corruption 140 crime 127–30 see also subject entry cybercrime 140 health hazards  135–36 see also World Health Organization (WHO) interview with Secretary General of TIACA: Doug Brittin  136–39 natural disasters  133–35 see also subject entry CARGOSPOT (CHAMP)  65 case studies for the cool chain business The Fish Society goes global  94–96 Live lobster Clearwater perspective  97–98 freight forwarder Hellmann Worldwide  80–86 innovation and trends helicopter delivery – what next?  160–61 certificates CITES 63 of origin  61, 63 CHAMP  59, 65 see also SITA changing buying habits (and)  156–61 e-commerce and air cargo: problems for airlines 158–59 the IATA view  160 187 188 Index changing buying habits (and)  cont’d solution for airlines, airports and handling companies  159–60 chapter conclusions/summaries for air cargo history  33–36 airport connections  43 cargo handling agents and the impact of IT  66 cargo security and risk  141 cool logistics  103 express and mail  111 road feeder service  76 special air cargoes  125 CHIEF software  54–55  China  25, 57, 68, 70, 176 pollution and environmental emissions in  147–48 Postal Express & Logistics/China Post Group 110 Civil Reserve Air Fleet (CRAF), US military use of  29 CO2 emissions  12, 144–45, 146 conferences  79, 173 Paris conference (1925)  20, 175 Traffic Conference (1947)  177 UN Conference on Trade and Development (UNCTAD)  179 controlled atmosphere containers (CAC)  conventions  see also law Chicago Convention  177, 178 Annexes 178 Convention on International Trade in Endangered Species (CITES)  115 Montreal Convention (1999)  20, 57, 176 Pan-American Convention on Commercial Aviation (1928)  176 Paris International Air Convention (1922)  19, 175 Warsaw Convention (1929)  20, 175–76 liabilities 176 the cool chain  87–88 and market fluctuations  88 as part of daily life  87–88 Cool Chain Association  87, 89, 90, 100 the cool chain business  89–102 animal semen  99 fish and live seafood (and)  93–99 see also case studies imported seafood products  96–98 supply chain, cold chain and transport  98–99 flowers 90–92 in Kenya  91–92 in the United States  92 fruit and vegetables  92–93 asparagus 93 ground handling  102 insects and eggs  99 pharmaceuticals and dangerous goods 100–102 cool logistics (and)  87–103 see also case studies; the cool chain and the cool chain business creating standards  89 Corominas, M  74–75, 76, 76 crime 127–30 cargo theft  128 cases of  128–29 see also legislation (US) corruption 140 counterfeiting 130 countermeasures to  130 cybercrime 140 internal theft  129–30 road theft  129 definition (of) corruption (WEF)  140 sovereign control of national airspace (Paris International Air Convention)  19 departmental entry processing system (DEPS) 52–53 Descartes 59 DHL  2, 25, 43, 58, 68, 107–08, 111, 149 acquired by Deutsche Post  108 Express 160–61 Drayfous, E (Head of Air France, UK)  50 Dunleavy, H (commercial director, Malaysia Airlines) 141 e-commerce  85, 109, 137, 173 e-commerce and air cargo: problems for airlines 157–60 see also case studies IATA view on  160 issues to be addressed  159–60 price 158 time in transit  159 e-freight  2, 11, 26, 54, 55, 57–60, 64, 66, 130, 139, 151, 170, 176 electronic data interchange (EDI)  26, 52, 64 electronic data processing (EDP)  47–48 electronic monitoring systems  132, 145 El-Sayegh (Sovereign Speed)  71 emergencies/disasters 113–14 see also natural disasters flooded crops in UK (2014/15)  147 emissions trading scheme (ETS)  12, 148 Ennis, P  156 environment (and)  143–49 the issues  143–45 greenhouse gas and aircraft emissions  144–45 press coverage of incidents  144 Index night flights and environmental impacts  148–49 the response (and)  145–48 airports 146 alternative fuels  147 ICAO agreement on air and noise pollution 148 local produce  146 political influences  147–48 Envirotainer Training and Quality Programme for Good Distribution Practices 101–02 and Qualified Envirotainer Provider (QEP) programme  101 European Economic Community (EEC)/ Common Market  52 European Union (EU)  12, 167 Emissions Trading Scheme (ETS)  148 guidelines (EU343/01) on pharmaceutical shippers 102 Import Control System (ICS)  59 new ruling (2018) on cargo shipping  159 PRECISE (Pre-Department/loading Consignment Information for Secure Entry)  59 regulations on shipment data  58 Evans, O (formerly of TIACA)  9–17, 152 express and mail (and)  105–11 changes in trading patterns  107 integrators 107–09 see also DHL; Federal Express (FedEx); UPS and TNT market sectors  106 postal services  109–11 see also subject entry Federal Express (FedEx)  2, 25, 58, 108, 110, 111, 168 bid to buy TNT  109 and Memphis ‘Superhub’  43 Fédération Internationale des Associations de Transitaires et Assimilés (FIATA)  78, 79, 178, 179–80 Fernandes, Mr (Mercator)  152 figures AN 124 loading outsize cargo  B777 highly efficient cargo carrier  CCS-UK flowchart  56 early B747 freighter  24 F1 car loading by DHL  125 flying in supplies to besieged Berlin  21 loading heavy outsize shipment  32 pipeline roles  62 Schiphol airport top cargo hub  38 ULDs maximize cargo capacity  23 flowers  20, 90–92 see also cool chain business freight forwarder  26–27, 41, 77–86, 101, 102, 114, 118, 166, 169, 176 see also case studies associations and networks  79–80 development of the forwarder  78–79 freight market  58 see also air freight, growth of and air freight market today Freight Watch  133 fruit and vegetables  92–93 see also cool chain business the future as a challenge (and)  172–74 fighting off the wolves  171 new generation of managers  171–72 the future – views from  163–72 Alexis Sioris  164–66 Dieter Haltmayer  169–70 Enno Osinga  163 Fred Smith  168 Heiner Siegmund  166–68 Michael Sales  170–72 Ram Menen  174 general handling agent (GHA) (as)  55, 59–61, 63–66, 62 cargo agent  61 carrier (self-handling example)  61, 63 consignee 63 Customs broker/agent  63 and IT history  64–66 provision of warehouse facilities  63–64 shipper 61 Germany (and)  32, 40, 42, 61, 70, 147, 149, 176 Bundespost 106 Deutsche Post DHL  106 Frankfurt hub  25 GSSA Kales Germany GmbH  69 glossary of common air freight terms  183–84 the Hague Protocol  20, 176 Heavy Lift & Project Forwarding International magazine  118 Hellmann, C H  81 HERMES  65, 66 HM Customs and Excise (HMCE) (and)  50–55 CHIEF system  54 LACES system  50–52, 53, 54, 55 Hughes, G (IATA Cargo)  160 IBM  46–47, 48, 50 see also PARS and SABER India  57, 68, 92, 143 and GALAXY (Kale Consultants)  65 pollution/environmental emissions in  147–48 189 190 Index innovation and trends in air logistics (and)  151–61 agreement among industry  151–52 awards for innovation (report)  152–56 changing buying habits  see also subject entry and case studies Institute of Freight Forwarders/British International Freight Association (BIFA) 53 International Air Cargo Association, The (TIACA)  2, 12, 14, 17, 26, 77, 89, 177 Leadership Training  172–74 International Air Transport Association (IATA)  2, 26, 77, 89, 109, 145, 177–78, 180 Cargo 2000 initiative  49, 58, 79 cargo accounts settlement system (CASS)  78 Cargo division  178 Center of Excellence for Independent Validators 178 e-AWB multilateral agreement  176 e-freight initiative  130 e-freight programme  66 Enhanced IOSA  177 Live Animals Regulations (LAR)  115 Operational Safety Audit (IOSA)  177 Perishable Cargo Regulations (PCR)  102 on pipeline roles  61, 62 website 178 World Cargo Symposium (Los Angeles, 2014)  3, 168, 178 International Chamber of Commerce (ICC)  180 International Civil Aviation Organization (ICAO)  145, 176, 177, 178 adopts Hague Protocol (1955)  20 agreement on issues of air and noise pollution 148 and global emissions trading scheme  12 and Montreal Convention  20 International Commission of Air Navigation (ICAN) 175 International Federation of Red Cross and Red Crescent Societies (IFRC)  113 Global Logistics Service  114 International Panel on Climate Change (IPCC) reports  12 International Road Transport Union (IRU) 180 International Union of Railways (UIC)  180 internet technology (IT)  see cargo handling agents and the impact of IT Interport 85 see also Bram, W  Isaikin, A ((Volga Dnepr Group, Russia)  32 Jan de Rijk Logistics  72–73, 74, 87 Jones, I M  118 Kleijn, F  154–55 LACES (London Airport Customs Entry System)  50–52, 53, 54, 55 law – organizations/regulations governing international aviation  175–81 see also conventions national bodies  181 regulatory bodies  176–81 see also subject entry legislation (US): Patriot Improvement and Re-Authorization Act (2005)  128 less than trailer load (LTL) business model  70–71, 74, 110 Littel, J (Levarht)  93 Marriott, M (Hellmann Worldwide Logistics UK)  80 Mellin, R  152 natural disasters  133–35 earthquake (Haiti, 2010)  135 Eyjafjallajokull volcano eruption (Iceland, 2010)  69–70, 134, 168 Fukushima nuclear power station crisis (Japan, 2011)  135 Hurricane Katrina (2005)  134 Sichuan earthquake (China, 2008)  135 tsunami (Japan, 2011)  135 Osinga, E  163 Parenteral Drug Association (PDA)  102 PARS (programmed airline reservation system) 46–48 international (IPARS)  47 Perera, H ((Emirates Sky Cargo)  30–31 pollution and environmental emissions 147–48 postal services  109–11 China Postal Express & Logistics  110 Parcelforce Worldwide  110 Universal Postal Union (UPU)  111 and EMS Cooperative (Express Mail Service) 111 United States Postal Service (USPS)  110 Quick Cargo Services  169–70 Index Rasmussen, L (SAS Cargo)  151–52 Raynaud, J-C  123–24 recession  25, 60, 90, 96, 151, 173 of 2008/2009  3, 107, 129, 168 Red Cross/Red Crescent network  114 regulations Convention on International Trade in Endangered Species (CITES)  115 IATA Live Animals Regulations (LAR)  115 regulatory bodies  176–81 see also individual subject entries and United Nations Airports Council International (ACI)  180 Cool Chain Association (CCA)  180 Fédération Internationale des Associations de Transitaires (FIATA)  179–80 International Air Cargo Association, The (TIACA) 177 International Air Transport Association (IATA) 177–78 International Civil Aviation Association (ICAO) 178 Transported Asset Protection Association (TAPA) 180 World Customs Organization (WCO)  178–79 The Rise of Global Delivery Services 105 road feeder services (RFS) (and)  38, 67–76, 149, 167 the European market  see road feeder services: the European market example of RunAir  74–76 Ibertinsa  74–75, 76 Jan de Rijk Logistics  72–73, 74, 87 on the road  67–68 Sovereign Speed  74 its business strategy  71 survival of  74 Wallenborn 73 road feeder services: the European market (and) 69–76 road feeding as business saver  70–74 RunAir 74–76 Ruske, K-D (PwC Global Transportation and Logistics Leader)  83 Russia (and)  92, 93, 97, 101, 167, 168 Aviastar-SP factory, Ulyanovsk  119 pollution and environmental emissions  147–48 Volga Dnepr Group  32 SABER (semi-automatic business environment research)  46 Scholte, S (CEO of Jan de Rijk Logistics)  72–73, 87, 90, 100 Security Cargo Network  133 segmentation, process and product  26 Servisair  55, 60 Sigurffinsson, G (Icelandair)  70 Sioris, A  164 SITA  47–48, 59, 64, 65 Smith, F (founder of FedEx)  34 Smith, J (founder of the Fish Society)  94–96 Software AG (Switzerland)  65 and Cargo One  65 special air cargoes  113–25 animals 114–18 see also animals, transporting art craft/fine art  123–24 and charter brokers  114 fashion – textiles and clothing  121–23 and UK example  122–23 heavyweight freighters (and)  118–21 battle proven  119 lighter heavy cargo  120 oversized cargo  120–21 motor sport and F1 equipment  124–2, 125 Standard Consignment Security Declaration and Secure Freight  178 Standards and Recommended Practices (SARPs) 178 studies (on) Athens international airport (2010)  165 wide-body aircraft  27 supply chain(s) (and)  11–14, 25, 66, 73, 76, 88, 89, 91, 140, 151–52, 155, 156, 160, 166, 170–74 challenges of air cargo  136 cold chain and transport  98–99 global  37, 43 impact of health hazards on  135–36 management 77 realistic planning  170 road transit phase of  129 screening 136–37 security 178 and TAPA  180 temperature-sensitive 180 trucking 69 under pressure  5–6 weaknesses in  135 tables aircraft on order, March 2014  28 wide-body aircraft fleets  28 191 192 Index technology 26–27 Cargo Community Systems (CCS)  26 electronic data interchange (EDI)  26 terrorism (and)  130–33 9/11  58, 117, 130 alliances and groups combating crime  132–33 attraction of cargo as target  133 flight MH17  132, 141, 144 incidents of  131–32 solutions for  132–33 The International Air Cargo Association (TIACA)  2, 12, 14, 17, 26, 77, 89, 177 Leadership Training  172–74 TNT  25, 58, 107, 148, 169 Express 109 tonnages (diagram)  39 tracking and tracing  26 trade-inhibiting measures  168 Transported Asset Protection Association (TAPA) 132 Truman, President H  21 Tyler, T (CEO, IATA)  2, 172 Federal Aviation Administration (FAA)  40, 132, 145 Federal Emergency Management Agency (FEMA) 134 highway system  67–68 hurricanes in  134 military use of civilian service providers of freighters (Civil Reserve Air Fleet – CRAF)  29 MS system  59 pollution and environmental emissions  147–48 Post Office Department: aircraft for transportation 19 postal service (USPS)  110 shipment data regulations  58 United States–United Kingdom Bermuda Agreement (1946)  176 unable to locate (UTI)  60 UNEDIFACT 55 see also cargo handling agents unit load device (ULD)  23, 48, 68 United Kingdom (UK) and animal welfare (DEFRA)  116 Civil Aviation Authority (CAA)  40 National Data Processing Service (GPO)  50 Royal Mail Group  110 United Nations (UN) Commission on International Trade Law (UNCITRAL) 179 Conference on Trade and Development (UNCTAD) 179 Economic and Social Council (ECOSOC) 179 United Parcel Service (UPS)  25, 43, 58, 109 United States (US) (and)  29, 61 animal welfare requirements (USDA)  116 Warburg, D  75 White, B (computer expert)  54 World Association of Zoos and Aquariums (WAZA) 117 World Cargo Symposium (WCS)  3, 168, 178 The World Civil Aviation Authorities Directory 181 World Customs Organization (WCO)  178–79, 180 World Economic Forum (WEF)  140 World Health Organization (WHO)  135–36 advice on world health protection/website  136 global responsibility of  135 World Trade Organization (WTO)  180 Wraight, S  157, 172–74 van de Burg, K  153 van Doesburg, J  152 van de Wouw, N  152, 155–56 Vertannes, D (global head of Cargo, IATA)  3, 57 XOPS (electronic monitoring system)  145 Zelmer, S  75 193 THIS PAGE IS INTENTIONALLY LEFT BLANK 194 THIS PAGE IS INTENTIONALLY LEFT BLANK 195 THIS PAGE IS INTENTIONALLY LEFT BLANK 196 THIS PAGE IS INTENTIONALLY LEFT BLANK ... essential All these different elements constitute sustainability for the air cargo industry The transport of goods and mail was the first goal of the airline The World of Air Cargo industry: the pioneers... from the British Library Library of Congress Cataloging-in-Publication Data Names: Sales, Michael, author Title: Aviation logistics : the dynamic partnership of air freight and supply   chain. .. 02 The world of air cargo, Oliver Evans, former TIACA 9 Profit 10 Planet 12 People 13 03 Air cargo history 19 Regulations and agreements 19 The Berlin airlift 21 The growth of air freight 22 The

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