Decision Engineering Louis Redding Rajkumar Roy Andy Shaw Editors Advances in Through-life Engineering Services Decision Engineering Series editor Rajkumar Roy, Cranfield, Bedfordshire, UK More information about this series at http://www.springer.com/series/5112 Louis Redding Rajkumar Roy Andy Shaw • Editors Advances in Through-life Engineering Services 123 Editors Louis Redding Cranfield University Cranfield, Bedfordshire UK Andy Shaw Cranfield University Cranfield, Bedfordshire UK Rajkumar Roy Department of Manufacturing & MSAS Cranfield University Cranfield, Bedfordshire UK ISSN 1619-5736 Decision Engineering ISBN 978-3-319-49937-6 DOI 10.1007/978-3-319-49938-3 ISSN 2197-6589 (electronic) ISBN 978-3-319-49938-3 (eBook) Library of Congress Control Number: 2017934464 © Springer International Publishing AG 2017 This work is subject to copyright All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed The use of general descriptive names, registered names, trademarks, service marks, etc in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland Some food for thought! When you as a designer design something that burdens a community with maintenance and old world technology, basically failed developed world technology, then you will crush that community way beyond bad design; you’ll destroy the economics of that community, and often the community socially is broken Cameron Sinclair At its heart, engineering is about using science to find creative, practical solutions It is a noble profession Queen Elizabeth II A good decision is based on knowledge and not on numbers Plato Data is not information, information is not knowledge, knowledge is not understanding, understanding is not wisdom Clifford Stoll Any enterprise CEO really ought to be able to ask a question that involves connecting data across the organization, be able to run a company effectively, and especially to be able to respond to unexpected events Most organizations are missing this ability to connect all the data together Tim Berners-Lee Failure is central to engineering Every single calculation that an engineer makes is a failure calculation Successful engineering is all about understanding how things break or fail Henry Petroski Design is a funny word Some people think design means how it looks But of course, if you dig deeper, it’s really how it works Steve Jobs When everything seems to be going against you, remember that the airplane takes off against the wind, not with it Henry Ford A good scientist is a person with original ideas A good engineer is a person who makes a design that works with as few original ideas as possible There are no prima donnas in engineering Freeman Dyson Aviation is the branch of engineering that is least forgiving of mistakes Freeman Dyson Preface Since the publication of the first book, “Through-life Engineering Services: Motivation, Theory and Practice” much has happened in the world relative to the service and support provision for complex engineering products Continuing applied research in this area is being undertaken by a number of centres in the UK, Europe and the USA which seeks to develop innovative solutions and promote the exchange of ideas within a rapidly growing community of researchers, academics and industrial practitioners This has seen progress being increasingly disseminated at the annual Through-life Engineering Services Conference (TESConf) which is hosted by Cranfield University in the UK In alignment to the increasing international interest of the TES concept and scope TESConf 2017 will leave Cranfield and begin an international journey As the conference starts it is international journey it will initially be hosted by the Bremen Institute for Mechanical Engineering at the University of Bremen in Germany The Through-life Engineering Services Centre at Cranfield University together with its co-collaborating research partners at Durham University (UK) have provided research focus and direction supported by funding from the Engineering and Physical Sciences Research Council and key industrial partners but is now moving to an industrial funding programme This has demonstrated ongoing strong commitment from its key industrial supporters Rolls-Royce, BAE Systems, Babcock International, the UK Ministry of Defence and Bombardier Transportation Through-life Engineering Services have also enjoyed support from the British Standards Institute who are now gathering momentum from industry for the development of a framework standard for through-life engineering services The most significant recent development has been the development and launch of a UK national strategy in Through-life Engineering Services This is being led by an industrial and academic steering committee co-chaired by Rolls-Royce and the High Value Manufacturing Catapult This initiative has captured the minds of a large number of key senior industrialists and is seen as a key milestone by academics and practitioners This book contains a compendium of contributions from leading international academics, researchers and practitioners who are continuing to develop Through-life vii viii Preface Engineering Services so as to provide aligned technical and business solutions for organisations seeking to compete through the adoption of ever-increasing service provision in support of their manufactured products This publication builds upon the work presented in the first book and the accompanying body of literature In Part I the chapters present the journey undertaken to realise the UK National Strategy for Through-life Engineering Services They present the outputs from a series of workshops that were synthesised to create the final strategy document Part II presents contributions relative to TES and the design function In this section the relationship between warranty supporting the installed product base, and knowledge management are introduced This is supported by the presentation of service support considerations undertaken when designing a civil aerospace gas turbine Part III goes on to discuss the role of data, diagnostics and prognostics within system design engineering for through-life engineering services and supporting complex systems which include both autonomy and design of contracts The following section offers contributions from academia and industry dealing with how real systems and their components degrade It looks at novel techniques for assessing such degradation and damage to help inform the replace or repair decision Section V discusses further the importance of system design and presents a novel solution employing modelling techniques within the UK Rail Sector Building upon contributions within the previous book, Part VI presents contributions which address the important subjects of Cost Modelling, Planned Obsolescence and Contract Considerations The final section of this work (Part VII) offers contributions which further address the importance of autonomous maintenance, self-healing and other emerging product support techniques There is no doubt that this field will continue to grow as we manufacture systems and products which are ever more complex and interconnected The influence of this connectivity is already becoming relevant and as contracting mechanisms change and mature not only is the ownership of the product becoming less certain but also the ownership of the performance data it is producing in operation We, the editors, look forward to many more years of interesting challenges in this new and exciting field Cranfield, UK Louis Redding Rajkumar Roy Andy Shaw Acknowledgements The editors would like to acknowledge and thank for the guidance and support of all who contributed to the preparation and writing of this manuscript The initial guidance relative to the scope of this text came from analysis of the outputs from a series of workshop events hosted by Cranfield University, which was facilitated by two of the co-editors of this work, Mr A Shaw and Prof R Roy These events were attended by senior academics, industrial practitioners, researchers and consultants This was supported by an analysis of trends within the literature at the time of preparation of the proposal for this work To all those who participated the editors wish to express their gratitude Second, the editors wish to acknowledge and thank the ‘unknown’ peer reviewers who upon receipt of the book proposal gave their strong support of this project and gave constructive comments as to how the book should be structured and gave insight into the subject areas for inclusion The editors would like to express their sincere gratitude to all the contributing authors of the chapters herein who took time from their busy schedules to contribute to this work Particular thanks are offered for the provision of their informed insight and support when constructing this compendium of chapters Finally, the editors wish to thank Springer Publishing for their proactive support throughout the undertaking of this work without which the contributions contained herein would not have been brought to the reader ix ... Developing a strategy for Through- life Engineering • Part II: Through- Life Engineering and the Design Process • Part III: The Role of Data, Diagnostics and Prognostics in Through- life Engineering Services. .. Published Proceedings of the 2nd International Conference on Through- life Engineering Services [20] • Published Proceedings of the 3rd International Conference on Through- life Engineering Services [21]... andy.shaw@cranfieldmanufacturing.com © Springer International Publishing AG 2017 L Redding et al (eds.), Advances in Through- life Engineering Services, Decision Engineering, DOI 10.1007/978-3-319-49938-3_2