The main contents of this chapter include all of the following: Team leadership perspective, team leadership model, leadership decisions, leadership actions, team effectiveness, principled leadership, how does the team leadership model work?
Chapter 10 - Team Leadership Leadership Chapter 10 – Team Leadership Northouse, 4th edition Chapter 10 - Team Leadership Overview Team Leadership Perspective Team Leadership Model Leadership Decisions Leadership Actions Team Effectiveness Principled Leadership How does the Team Leadership Model Work? Chapter 10 - Team Leadership Historical Perspective of Team Leadership – 1920s-1980s 20-30s • Human Relations movement 40s 50s • Group dynamics • Social • Collaborative science efforts at theory work • T group • Leader’s role in T group 60-70s 80s • Organizational development • Quality • Team leader effectiveness • Benchmarking teams • Continuous improvement Chapter 10 - Team Leadership Historical Perspective of Team Leadership – 1990s Parker 90s • Global 1990 perspective • Group dynamics • Flatter organizational structure • Social science theory • Strategies for competitive advantage • Team-based, technology enabled Effectiveness research The use of teams has led to: – Greater productivity – More effective use of resources – Better decisions & problem solving – Better-quality products & services – Increased innovation & creativity Chapter 10 - Team Leadership Team Leadership Description Perspective Team research (Ilgen, Hollenbeck Johnson & Jundt, 2005) – Focus on team variables – Role of affective, behavioral & cognitive processes in team success – Team performance & viability Role of mediating processes such as: Trusting, bonding, planning, adapting, structuring & learning Issues – Difficult to understand the team process because of its complexity – Leader ineffectiveness is major obstacle to overall team effectiveness Chapter 10 - Team Leadership Team Leadership Description Objectives Critical factor in success of organizational teams – understand role of leadership in teams: – Ensure team success & avoid team failure Functions a leader must perform – Complexity involved in performing these functions – How performance of these complex functions relates to actual team performance Team leadership capacity – – Shared or distributed leadership – Encompasses entire team Chapter 10 - Team Leadership Team Leadership Model Description Model provides leader or designated team member with a mental road map to help – Diagnose team problems, and – Take appropriate action to correct team problems Effective team performance begins with leader’s mental model of the situation Mental model reflects – Components of the problem – Environmental & organizational contingencies Chapter 10 - Team Leadership Team Leadership Model Description Leadership behavior – Seen as team-based problem solving Leader uses discretion – Which problems need intervention – Make choices about which solutions are the most appropriate Effective leaders have the ability to determine – What interventions are needed, if any, to solve team problems Hill’s Model for Team Leadership Chapter 10 - Team Leadership Chapter 10 - Team Leadership Leadership Decisions Continue monitoring the team or take action based on current information Determine the general task or relational function of intervention needed Intervene at internal level (within team) or external level (team’s environment) Chapter 10 - Team Leadership Team Effectiveness Chapter 10 - Team Leadership Team Effectiveness Clear, Elevating Goal – Clear so that one can tell if performance objective has been met – Is motivating or involving so that members believe it is worthwhile and important Results-Driven Structure – Need to find the best structure to achieve goals Clear team member roles Good communication system Methods to assess individual performance An emphasis on fact-based judgments Chapter 10 - Team Leadership Team Effectiveness Competent Team Members – Components Right number and mix of members Members must be provided: Sufficient information Education and training Requisite technical skills Interpersonal & teamwork skills – Team Factors – Core Competencies Openness Ability to the job well Supportiveness Problem solving ability Action orientation Positive personal style Chapter 10 - Team Leadership Team Effectiveness Unified Commitment – Teams need a carefully designed and developed sense of unity or identification (team spirit) Collaborative Climate – Trust based on openness, honesty, consistency, and respect – Integration of individual actions – Leaders facilitate a collaborative climate by: Making communication safe Demanding and rewarding collaborative behavior Guiding the team’s problem-solving efforts Managing one’s own control needs Chapter 10 - Team Leadership Team Effectiveness Standards of Excellence – Regulated Performance Facilitates task completion and coordinated action Stimulates a positive pressure for members to perform at highest levels – How Accomplished Requiring results (clear expectations) Reviewing results (feedback/resolve issues) Rewarding results (acknowledge superior performance) Chapter 10 - Team Leadership Team Effectiveness External Support and Recognition – Regulated Performance Teams supported by external resources are: Given the material resources needed to their jobs Recognized for team accomplishments Rewarded by tying those rewards to team members performance, not individual achievement Chapter 10 - Team Leadership Team Effectiveness Principled Leadership – Influences team effectiveness through four sets of processes (Zaccaro et al., 2001) Cognitive - Facilitates team’s understanding of problems confronting them Motivational - Helps team become cohesive & capable by setting high performance standards & helping team to achieve them Affective - Assists team in handling stressful circumstances by providing clear goals, assignments, & strategies Integrative - Helps coordinate team’s activities through matching member roles, clear performance strategies, feedback, & adapting to environmental changes Chapter 10 - Team Leadership How Does the Team Leadership Approach Work? Focus of Team Leadership Strengths Criticisms Application Chapter 10 - Team Leadership Team Leadership Focus Model provides a cognitive map to identify group needs and offers suggestions on appropriate corrective actions Model assists leader in making sense of the complexity of groups and provides suggested actions to improve group effectiveness Chapter 10 - Team Leadership Team Leadership Focus How does the model work? 1st - Leader engages leader mediation process – Decides appropriate action - to monitor or take action – If team’s function satisfactory – no action – If monitoring reveals action needed – which level(s) internal or external Chapter 10 - Team Leadership Team Leadership Focus How does the model work? 2nd – Determining exact intervention needed – Internal relationship problem – Internal task problem – External environmental problem 3rd – Determine action needed or which level to intervene Chapter 10 - Team Leadership Team Leadership Focus How does the model work? 4th – Decide to intervene at any or all levels – Address the individual – internal, relational – Clarify group roles – internal, task – Negotiate of team with higher up in organization - external Chapter 10 - Team Leadership Strengths Provides answers to what constitutes excellent teams Provides a cognitive guide that assists leaders in designing and maintaining effective teams Recognizes the changing role of leaders and followers in organizations Can be used as a tool in group leader selection Chapter 10 - Team Leadership Criticisms Complete model has not been totally supported or tested May not be practical as the model is complex and doesn’t provide easy answers for difficult leader decisions Fails to provide much guidance for handling everyday interactions and complications of team management More focus required on how to teach and provide skill development in areas of diagnosis and action taking Chapter 10 - Team Leadership Application Useful in leader decision making Can be used as a team diagnostic tool ... support to team Chapter 10 - Team Leadership Leadership Actions Leadership Functions – performed internally or externally Chapter 10 - Team Leadership Leadership Actions Internal Task Leadership. .. needed, if any, to solve team problems Hill’s Model for Team Leadership Chapter 10 - Team Leadership Chapter 10 - Team Leadership Leadership Decisions Continue monitoring the team or take action... functions relates to actual team performance Team leadership capacity – – Shared or distributed leadership – Encompasses entire team Chapter 10 - Team Leadership Team Leadership Model Description