Handbook of construction management scope schedule and cost control

HANDBOOK OF CONSTRUCTION MANAGEMENT Scope, Schedule, and Cost Control www.ebook3000.com Industrial Innovation Series Series Editor Adedeji B Badiru Air Force Institute of Technology (AFIT) – Dayton, Ohio PUBLISHED TITLES Carbon Footprint Analysis: Concepts, Methods, Implementation, and Case Studies, Matthew John Franchetti & Defne Apul Cellular Manufacturing: Mitigating Risk and Uncertainty, John X Wang Communication for Continuous Improvement Projects, Tina Agustiady Computational Economic Analysis for Engineering and Industry, Adedeji B Badiru & Olufemi A Omitaomu Conveyors: Applications, Selection, and Integration, Patrick M McGuire Culture and Trust in Technology-Driven Organizations, Frances Alston Design for Profitability: Guidelines to Cost Effectively Management the Development Process of Complex Products, Salah Ahmed Mohamed Elmoselhy Global Engineering: Design, Decision Making, and Communication, Carlos Acosta, V Jorge Leon, Charles Conrad, & Cesar O Malave Global Manufacturing Technology Transfer: Africa–USA Strategies, Adaptations, and Management, Adedeji B Badiru Guide to Environment Safety and Health Management: Developing, Implementing, and Maintaining a Continuous Improvement Program, Frances Alston & Emily J Millikin Handbook of Construction Management: Scope, Schedule, and Cost Control, Abdul Razzak Rumane Handbook of Emergency Response: A Human Factors and Systems Engineering Approach, Adedeji B Badiru & LeeAnn Racz Handbook of Industrial Engineering Equations, Formulas, and Calculations, Adedeji B Badiru & Olufemi A Omitaomu Handbook of Industrial and Systems Engineering, Second Edition, Adedeji B Badiru Handbook of Military Industrial Engineering, Adedeji B Badiru & Marlin U Thomas Industrial Control Systems: Mathematical and Statistical Models and Techniques, Adedeji B Badiru, Oye Ibidapo-Obe, & Babatunde J Ayeni Industrial Project Management: Concepts, Tools, and Techniques, Adedeji B Badiru, Abidemi Badiru, & Adetokunboh Badiru Inventory Management: Non-Classical Views, Mohamad Y Jaber Kansei Engineering—2-volume set • Innovations of Kansei Engineering, Mitsuo Nagamachi & Anitawati Mohd Lokman • Kansei/Affective Engineering, Mitsuo Nagamachi Kansei Innovation: Practical Design Applications for Product and Service Development, Mitsuo Nagamachi & Anitawati Mohd Lokman Knowledge Discovery from Sensor Data, Auroop R Ganguly, João Gama, Olufemi A Omitaomu, Mohamed Medhat Gaber, & Ranga Raju Vatsavai Learning Curves: Theory, Models, and Applications, Mohamad Y Jaber Managing Projects as Investments: Earned Value to Business Value, Stephen A Devaux Modern Construction: Lean Project Delivery and Integrated Practices, Lincoln Harding Forbes & Syed M Ahmed PUBLISHED TITLES Moving from Project Management to Project Leadership: A Practical Guide to Leading Groups, R Camper Bull Project Management: Systems, Principles, and Applications, Adedeji B Badiru Project Management for the Oil and Gas Industry: A World System Approach, Adedeji B Badiru & Samuel O Osisanya Project Management for Research: A Guide for Graduate Students, Adedeji B Badiru, Christina Rusnock, & Vhance V Valencia Project Management Simplified: A Step-by-Step Process, Barbara Karten Quality Management in Construction Projects, Abdul Razzak Rumane Quality Tools for Managing Construction Projects, Abdul Razzak Rumane A Six Sigma Approach to Sustainability: Continual Improvement for Social Responsibility, Holly A Duckworth & Andrea Hoffmeier Social Responsibility: Failure Mode Effects and Analysis, Holly Alison Duckworth & Rosemond Ann Moore Statistical Techniques for Project Control, Adedeji B Badiru & Tina Agustiady STEP Project Management: Guide for Science, Technology, and Engineering Projects, Adedeji B Badiru Sustainability: Utilizing Lean Six Sigma Techniques, Tina Agustiady & Adedeji B Badiru Systems Thinking: Coping with 21st Century Problems, John Turner Boardman & Brian J Sauser Techonomics: The Theory of Industrial Evolution, H Lee Martin Total Productive Maintenance: Strategies and Implementation Guide, Tina Agustiady & Elizabeth A Cudney Total Project Control: A Practitioner’s Guide to Managing Projects as Investments, Second Edition, Stephen A Devaux Triple C Model of Project Management: Communication, Cooperation, Coordination, Adedeji B Badiru www.ebook3000.com HANDBOOK OF CONSTRUCTION MANAGEMENT Scope, Schedule, and Cost Control edited by Abdul Razzak Rumane Boca Raton London New York CRC Press is an imprint of the Taylor & Francis Group, an informa business www.ebook3000.com CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2017 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S Government works Printed on acid-free paper Version Date: 20160511 International Standard Book Number-13: 978-1-4822-2664-5 (Hardback) This book contains information obtained from authentic and highly regarded sources Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint Except as permitted under U.S Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers For permission to photocopy or use material electronically from this work, please access www.copyright.com (http:// www.copyright.com/) or contact the Copyright Clearance Center, Inc (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400 CCC is a not-for-profit organization that provides licenses and registration for a variety of users For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe Library of Congress Cataloging‑in‑Publication Data Names: Rumane, Abdul Razzak, author Title: Handbook of construction management : scope, schedule, and cost control / editor: Abdul Razzak Rumane Description: Boca Raton : Taylor & Francis, CRC Press, 2017 | Series: Industrial innovation series | Includes bibliographical references and index Identifiers: LCCN 2016006907 | ISBN 9781482226645 (hard back) Subjects: LCSH: Building Superintendence Handbooks, manuals, etc Classification: LCC TH438 R76 2017 | DDC 624.068 dc23 LC record available at https://lccn.loc.gov/2016006907 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com To My parents For their prayers and love My prayers are always for my father who always encouraged me I wish he would have been here to see this book and give me blessings My prayers and love for my mother who always inspires me www.ebook3000.com Contents List of Figures xi List of Tables xxi Foreword xxvii Acknowledgments xxix Introduction xxxi Abbreviations xxxvii Synonyms xxxix Editor xli Contributors xliii Overview of Construction Projects Abdul Razzak Rumane Project Delivery Systems 13 Abdul Razzak Rumane Construction Management Delivery System 43 Abdul Razzak Rumane Construction Management Tools 67 Abdul Razzak Rumane BIM in Design and Construction 145 Cliff Moser Construction Contract Documents 163 Abdul Razzak Rumane Construction Management 187 Abdul Razzak Rumane (Section 7.3.11 by Edward Taylor, and Jitu C Patel) Lean Construction 677 Zofia K Rybkowski and Lincoln H Forbes ISO Certification in the Construction Industry 731 Shirine L Mafi, Marsha Huber, and Mustafa Shraim Appendix I: Contractor’s Quality Control Plan 761 Bibliography 783 Author Index 785 Subject Index 787 ix www.ebook3000.com 746 Handbook of Construction Management The complexity of today’s business practices along with advance in technology makes the speed of change faster ISO 9001: 2015 requires the organization to “… determine external and internal issues that are relevant to its purpose and its strategic direction and that affect its ability to achieve the intended result(s) of its quality management systems” (ISO 9001: 2015) In order to so, organizations must have a clear understanding of their strategic direction Often, organizations’ strategies are uncoordinated and misaligned without clear direction This lack of direction has a direct impact on its QMS, thus aligning strategies is a great input to any QMS (West and Cianfrani, 2014) Earlier versions of Draft International Standard (DIS) did not emphasize this alignment Although the standards mandate such an inquiry, it is the responsibility of the organization to decide on the extent to evaluate the internal and external conditions pertaining to its performance This is a challenge, although the concept is fairly simple A third addition is the use of the terms interested parties and needs and expectations Previously, only the customers’ voices were addressed The change ensures that voices other than customers are relevant For instance, interested parties may include regulatory bodies, suppliers, the community, and the society at large This modification does not negate the voice of the customers, but rather acknowledges the voices of other stakeholders It is up to the organization to decide who the stakeholders are and what issues they have that could potentially impact the organization’s performance The last major modification proposed is the system thinking and process approach Although the use of process approach in developing and maintaining QMS is not new, the ISO 9001:2015 requires organizations to identify their processes, interactions, and resources needed to operate These processes need to be controlled, measured, and improved ISO 9001:2015  also reiterates that people are key to improving processes and system thinking serves as the catalyst to make this happen It is critical to understand how the entire system works rather than search only for direct cause–effect relationships Changes in ISO 9001:2015  are an opportunity to revisit organizational areas that yet need to be improved An awareness of the upcoming changes in ISO 9001:2015 will enable quality professionals to better prepare for the future ISO 9001:2008 was revised by various committees, societies, and institutes, and ISO 9001:2015 was published in September 2015 It has the following clauses: Context of organization/QMS Leadership Planning for QMS Support Operation Performance evaluation Improvement Table  9.4  lists the clauses of ISO 9001:2015  and ISO 9001:2008  and their correlations Table 9.5 lists example contents of quality management manual for engineering consultant (design and supervision) and Table 9.6 lists example contents of QMS manual for building construction organization (contractor) www.ebook3000.com 5.0 2.0 3.0 4.0 1.0 Clause 5.3 Quality policy 5.2.1 Requirements of top management in respect of quality policy 5.2.2 Specific requirements in respect of organization’s policy 5.2 5.0,5.5 5.1 5.1 4.0,4.1,4.2.2 1.2,4.2.2 5.2 Determine the scope of quality management system Quality management system and its processes 1.1 1.1 1.0 Correlation between ISO 9001:2015 to ISO 9001:2008 Leadership 5.1 Leadership and commitment 5.1.1 Leadership and commitment to quality management system 5.1.2 Customer focus 4.4 4.3 Scope 1.1 General 1.2 All exclusions from ISO 9001:2008 Clause 1.2 removed Not valid Included into Primary Standard, ISO 9000 Context of the Organization/Quality Management System 4.1 Understanding the organization and its context Understanding the needs and expectations of 4.2 both the parties ISO 9001:2015 Correlation between ISO 9001:2015 and ISO 9001:2008 TABLE 9.4 5.0 2.0 3.0 4.0 1.0 Clause General requirements Documentation requirements 4.2.1 General 4.2.2 Quality manual 4.2.3 Control of documents 4.2.4 Control of records 5.2 Customer focus Management Responsibility 5.1 Management commitment 4.1 4.2 Normative References Terms and Definitions Quality Management System Scope 1.1 General 1.2 Application ISO 9001:2008 (Continued) ISO Certification in the Construction Industry 747 6.0 Clause Organizational roles, responsibilities, and authorities Planning for Quality Management System 6.1 Actions to address risks and opportunities 6.1.1 Organization’s context when planning for their QMS 6.1.2 How to address risks and opportunities Quality objectives and planning to achieve them 6.2 6.2.1 Enhancement and extension of ISO 9001:2008 requirements 6.2.2 Enhancement of ISO 9001:2008 subclause 5.4.2 6.3 Planning of changes 5.3 ISO 9001:2015 Correlation between ISO 9001:2015 and ISO 9001:2008 TABLE 9.4 (Continued) Quality policy Infrastructure Work environment 6.3 6.4 5.4.2 6.0 (Continued) Human resources 6.2.1 General 6.2.2 Competence, training, and awareness Planning 5.4.1 Quality objective 5.4.2 Quality management system planning 5.5 Responsibility, authority, and communication 5.5.1 Responsibility and authority 5.5.2 Management perspective 5.5.3 Internal communication 5.6 Management review 5.6.1 General 5.6.2 Review input 5.6.3 Review output Resource Management 6.1 Provision of resources 5.4 5.3 ISO 9001:2008 6.2 6.0 Clause 5.4.1 5.4,5.4.2 5.4.2,8.5.3 5.5.1,5.5.2 Correlation between ISO 9001:2015 to ISO 9001:2008 748 Handbook of Construction Management 7.0 Clause New 5.2,6.2.1,6.2.2 6.2.2 Awareness Communication 7.3 7.4 www.ebook3000.com 5.5.3 7.6 6.0 6.0 6.1 6.1 6.3 6.4 Correlation between ISO 9001:2015 to ISO 9001:2008 Support 7.1 Resources 7.1.1 General 7.1.2 People 7.1.3 Infrastructure 7.1.4 Environment for the operation of processes 7.1.5 Monitoring and measuring resources Organizational knowledge 7.1.6 7.2 Competence ISO 9001:2015 Correlation between ISO 9001:2015 and ISO 9001:2008 TABLE 9.4 (Continued) 7.0 Clause 7.4 7.3 7.2 Customer-related processes 7.2.1 Determination of requirements related to the product 7.2.2 Review of requirements related to the product 7.2.3 Customer communication Design and development 7.3.1 Design and development planning 7.3.2 Design and development input 7.3.3 Design and development output 7.3.4 Design and development review 7.3.5 Design and development verification 7.3.6 Design and development validation 7.3.7 Control of design and development changes Purchasing 7.4.1 Purchasing process 7.4.2 Purchasing information 7.4.3 Production and service provision (Continued) Product Realization 7.1 Planning of product realization ISO 9001:2008 ISO Certification in the Construction Industry 749 8.0 Clause 7.1 7.2 Design and development of products and services 8.3.1 General 8.3.2 Design and development planning 8.3.3 Design and development inputs 8.3.4 Design and development controls 8.3.5 Design and development outputs 8.3.6 Design and development changes 8.3 7.3.1 7.3.1 7.3.2 7.3.4,7.3.5,7.3.6 7.3.3 7.3.7 7.3,7.3.1 7.2.2 7.2.3 7.2.1 7.0 Operational planning and control Determination of requirements for products and services 8.2.1 Customer communication 8.2.2 Determination of requirements related to products and services 8.2.3 Review of requirements related to products and services 4.2 4.2.1,4.2.2 4.2.3,4.2.4 4.2.3,4.2.4 8.1 8.2 Documented information 7.5.1 General 7.5.2 Creation and updating 7.5.3 Control and documented information 7.5.3.1 Availability of document when needed 7.5.3.2 Distribution, access, and retrieve Correlation between ISO 9001:2015 to ISO 9001:2008 Operation 7.5 ISO 9001:2015 Correlation between ISO 9001:2015 and ISO 9001:2008 TABLE 9.4 (Continued) 8.0 Clause 8.3 8.1 8.2 (Continued) Customer satisfaction Internal audit Monitoring and measurement of process Monitoring and measurement of product Control of nonconforming product 8.2.1 8.2.2 8.2.3 8.2.4 General Monitoring and measurement Production and service provision 7.5.1 Control of production and service provision 7.5.2 Validation of process for production and service provision 7.5.3 Identification and traceability 7.5.4 Customer property 7.5.5 Preservation of product 7.6 Control of monitoring and measuring equipment Measurement, Analysis, and Improvement 7.5 ISO 9001:2008 750 Handbook of Construction Management Clause www.ebook3000.com 8.6 8.7 8.5 8.4 Control of externally provided products and services 8.4.1 General 8.4.2 Type and extent of control of external 8.4.3 provision Information for external providers Production and service provision 8.5.1 Control of production and service provision 8.5.2 Identification and traceability 8.5.3 Property belonging to customers or external providers 8.5.4 Preservation 8.5.5 Post-delivery activities 8.5.6 Control of changes Release of products and services Control of nonconforming process outputs, products, and services ISO 9001:2015 Correlation between ISO 9001:2015 and ISO 9001:2008 TABLE 9.4 (Continued) 7.5.5 7.5.1 7.3.7 8.2.4,7.4.3 8.3 7.5.3 7.5.4 7.4.2 7.3,7.5 7.5.1 7.4.1 7.4.1,7.4.3 7.4,7.4.1 Correlation between ISO 9001:2015 to ISO 9001:2008 Clause 8.5 8.4 ISO 9001:2008 Improvement 8.5.1 Continual improvement 8.5.2 Corrective action 8.5.3 Prevention action Analysis data (Continued) ISO Certification in the Construction Industry 751 10 9.0 Clause Performance Evaluation 9.1 Monitoring, measurement, analysis, and evaluation 9.1.1 General 9.1.2 Customer satisfaction 9.1.3 Analysis and evaluation 9.2 Internal audit 9.2.1 Organization’s requirement to carry out internal audit 9.2.2 Requirements to how audit programs must be structured 9.3 Management review 9.3.1 Review of QMS by top management 9.3.2 Specific requirements in respect of management review Improvement 10.1 General 10.2 Nonconformity and corrective action 10.2.1 How the organization to act when 10.2.2 nonconformity is identified Documented information relating to nonconformity 10.3 Continual improvement ISO 9001:2015 Correlation between ISO 9001:2015 and ISO 9001:2008 TABLE 9.4 (Continued) 8.5.1 8.3,8.5.2 8.5 8.5.1 8.3,8.5.2 5.6 5.6.2 5.6.3 8.1,8.2.3 8.2.1 8.4 8.2.2 New 8.0 Correlation between ISO 9001:2015 to ISO 9001:2008 Clause ISO 9001:2008 752 Handbook of Construction Management QC-0 QC-00 QC-1.1 QC-1.2 QC-2.1 QC-2.2 QC-3 QC-4 QC-5 QC-6 QC-7.1 QC-7.2 QC-8 QC-9 QC-10.1 QC-10.2 QC-11 QC-12.1 QC-12.2 QC-13 QC-14 QC-15 QC-16 QC-17.1 QC-17.2 QC-17.3 QC-18 Document No Circulation list Records of revision Understanding the organization and its context Monitoring and review of internal and external issues Relevant requirements of stakeholders Monitoring and review of stakeholder’s information Scope of quality management system Project quality management system Management responsibilities Customer focus Quality policy (organization) Quality policy (project) Organizational roles, responsibilities, and authorities (organization chart) Preparation and control of project quality plan Project risk (during design) Project risk (during construction) Project quality objective Change management (during design phase) Change management (during construction phase) Office resources (human resources, office equipment, and design software) Infrastructure Work environment Human resources (design team, supervision team) Training in quality system Training in quality auditing Training in operational/technical skills Communication internal and external Title Quality Document List of Quality Manual Documents–Consultant (Design and Supervision) TABLE 9.5 4.1 4.1 4.2 4.2 4.4 4.4 5.1 5.1.2 5.2 5.2.2 5.3 6.0 6.1 6.1 6.2 6.3 6.3 7.1 7.1.3 7.1.4 7.2 7.2 7.2 7.2 7.4 Relevant Clause in 9001:2015 1.1 1.1 1.1 1.1 4.1 4.1 5.5.1 5.2 5.3 5.3 5.5.1/2 5.4.2 5.4.2,8.5.3 5.4.2,8.5.3 5.4.1 5.4.2 5.4.2 6.1 6.3 6.4 6.2.1 6.2.2 6.2.2 6.2.2 5.5.3 Correlated Clause in ISO 9001:2008 (Continued) Version/Revision Date ISO Certification in the Construction Industry www.ebook3000.com 753 QC-19.1 QC-19.2 QC-20 QC-21 QC-22.1 QC-22.2 QC-22.3 QC-23 QC-23 QC-24 QC-25.1 QC-25.2 QC-25.3 QC-26.1 QC-27 QC-28 QC-29 QC-30.1 QC-30.2 QC-32 Document No Control of documents for general application Control of documents for specific projects Records updates Control of quality records Planning of engineering design and quality plan Design development (design–bid–build) Design development (design–build) Evaluation of subconsultant and selection Communication with subconsultant Engineering design procedure Construction supervision procedure Project management procedure Construction management procedure Control of nonconforming work (design errors) Project review (management and control) Internal quality audits Management review Corrective action Preventive action Control of client complaints Title Quality Document List of Quality Manual Documents–Consultant (Design and Supervision) TABLE 9.5 (Continued) 7.5.2/3 7.5.2/3 7.5.2 7.5.3 8.1/8.3/8.3.1/2/3 8.1/8.3/8.3.1/2/3 8.1/8.3/8.3.1/2/3 8.4 8.4.3 8.5 8.5 8.5 8.5 8.7 9.1 9.2 9.3 10.2.2 10.3 10.2.2 Relevant Clause in 9001:2015 4.2.3 4.2.3 4.2.3/4 4.2.4 7.1/7.3.1/7.3.7 7.1/7.3.1/7.3.7 7.1/7.3.1/7.3.7 7.4.1 7.4.1/2/3 7.5.1/2 7.5.1/2 7.5.1/2 7.5.1/2 8.3 8.1 8.2.2 5.6 8.5.2 8.5.3 8.3 Correlated Clause in ISO 9001:2008 Version/Revision Date 754 Handbook of Construction Management Circulation list Records of revision Understanding the organization and its context Monitoring and review of internal and external issues Relevant requirements of stakeholders Monitoring and review of stakeholder’s information Scope of quality management system Project quality management system Management responsibilities Customer focus Quality policy (organization) Quality policy (project) Organizational roles, responsibilities, and authorities (organization chart) Preparation and control of project quality plan Project risk management Project quality objectives Change management (scope) Change management (variation orders, site work instructions) Construction resources (human resources, equipment, and machinery) Infrastructure Work environment Control of construction, material, measuring, and test equipment Control of human resources Training and development in quality system Training in quality auditing Training in operational/technical skills Communication internal and external QC-00 QC-1.1 QC-1.2 QC-2.1 QC-2.2 QC-3 QC-4 QC-5 QC-6 QC-7.1 QC-7.2 QC-8 QC-9 QC-10 QC-11 QC-12.1 QC-12.2 QC-13 QC-14 QC-15 QC-16 QC-17 QC-18.1 QC-18.2 QC-18.3 QC-19 Title Quality Document QC-0 Document No List of Quality Manual Documents–Contractor TABLE 9.6 4.1 4.1 4.2 4.2 4.3/4 4.4 5.1 5.1.2 5.2 5.2.2 5.3 6.0 6.1 6.2 6.3 6.3 7.1 7.1.3 7.1.4 7.1.5 7.2 7.2 7.2 7.2 7.4 Relevant Clause in 9001:2015 1.1 1.1 1.1 1.1 4.0,4.1 4.1 5.5.1 5.2 5.3 5.3 5.5.1/2 5.4.2 5.4.2,8.5.3 5.4.1 5.4.2 5.4.2 6.1 6.3 6.4 7.6 6.2.1 6.2.2 6.2.2 6.2.2 5.5.3 Correlated Clause in ISO 9001:2008 (Continued) Version/ Revision Date ISO Certification in the Construction Industry www.ebook3000.com 755 QC-20.1 QC-20.2 QC-21 QC -22 QC-24 QC-25 QC-26 QC-27 QC-28-1 QC-28.2 QC-28.3 QC-29 QC-30 QC-31 QC-32 QC-33 QC-34 QC-35.1 QC-35.2 QC-36 QC-37 QC-38 QC-39 QC-40 QC-41 QC-42.1 QC-42.2 Document No Control of documents for general application Control of documents for specific projects Records updates Control of quality records Documents control (logs) Project planning and control Project-specific requirements Project-specific quality control plan Tender documents Tender review Contract review Variation review Construction processes Engineering and shop drawings Design developments for design–build projects Evaluation of subcontractors and selection Communication with subcontractors, material suppliers, and vendors Inspection of subcontracted work Incoming material inspection and testing Installation procedures Product identification and traceability Identification of inspection and test status Control of owner-supplied items Handling and storage Construction inspection, testing, and commissioning Control of nonconforming work Control of nonconforming work Title Quality Document List of Quality Manual Documents–Contractor TABLE 9.6 (Continued) 7.5.2/3 7.5.2/3 7.5.2 7.5.3 7.5.3.2 8.1 8.2 8.2 8.2 8.2 8.2.1 8.2.3 8.2.2 8.3 8.3 8.4 8.4.3 8.4.2 8.4.3 8.5 8.5.2 8.5.2 8.5.3 8.5.4 8.6 8.7 8.7 Relevant Clause in 9001:2015 7.4.1 7.4.1/2/3 7.4.3 7.4.3 7.5.1/2 7.5.3 7.5.3 7.5.4 7.5.5 8.2.4 8.3 8.3 2.3 2.3 4.2.3/4 4.2.4 4.2.3/4 7.1 7.2 7.2 7.2 7.2.1/2/3 7.2.1/2/3 7.2.2 7.2.1 7.3.1 Correlated Clause in ISO 9001:2008 (Continued) Version/ Revision Date 756 Handbook of Construction Management QC-42.1 QC-42.2 QC-43 QC-44 QC-45 QC-46.1 QC-46.2 QC-47 Document No Project performance review Project quality assessment and measurement Internal quality audits Management review New technology in construction Corrective action Preventive action Control of client complaints Title Quality Document List of Quality Manual Documents–Contractor TABLE 9.6 (Continued) 9.1.1 9.1.2 9.2 9.3 10.1 10.2.2 10.3 10.2.2 Relevant Clause in 9001:2015 8.1 8.1 8.2.2 5.6 8.5.1 8.5.2 8.5.3 8.3 Correlated Clause in ISO 9001:2008 Version/ Revision Date ISO Certification in the Construction Industry www.ebook3000.com 757 758 Handbook of Construction Management References ANSI/ISO/ASQ Q9001:2008  Quality Management Systems—Requirements, Quality Press, Milwaukee, WI Arditi, D and Gunaydin, H M (1997) Total quality management in the construction process International Journal of Project Management, 15(4), 235–243 Boiral, O (2011) Managing with ISO systems: Lessons from practice Long Range Planning, 44(3), 197–220 Boiral, O and Amara, N (2009) Paradoxes of ISO 9000 performance: A configurational approach The Quality Management Journal, 16(3), 36–60 Brown, R (1994) Does America need ISO 9000? Machine Design, June 6, 70–74 Cachadinha, N M (2009) Implementing quality management systems in small and medium construction companies: A contribution to a road map for success Leadership and Management in Engineering, 9(1), 32–39 Chini, A R and Valdez, H E (2003) ISO 9000  and the U.S Construction Industry Journal of Management in Engineering, 19(2), 69–77 Curkovic, S and Pagell, M (1999) A critical examination of the ability of ISO 9000 certification to lead to a competitive advantage Journal of Quality Management, 4(1), 51–67 Draft International Standard (DIS) ISO 9001: 2015 Ekanayake, L L and Ofori, G (2004) Building waste assessment score: Design-based tool Building and Environment, 39(7), 851–861 Gillies, A (2011) Improving the quality of information security management systems with ISO27000 The TQM Journal, 23(4), 367–376 Harrington, H J (1997) The fallacy of universal best practices The TQM Magazine, 9(1), 61–75 International Organization for Standardization (2014) The ISO Survey of Management System Standard Certification International Organization for Standardization (2015) ISO 9001:2015, Draft International StandardsQuality Management System Kale, S and Arditi, D (2006) Diffusion of ISO 9000  certification in the precast concrete industry Construction Management and Economics, 24(5), 485–495 Lenssen, N and Roodman, D M (1995) Making better buildings In L R Brown, C F Flavin, H French, L Starke, D Denniston, H Kane et al (Eds), State of the World, A Worldwatch Institute Report on Progress Toward Sustainable Society (pp 95–112) New York: W.W Norton Libby, J (2007) Adding credibility Manufacturing Today (November/December), 102–103 Martinez-Costa, M and Martinez-Lorente, A R (2007a) A triple analysis of ISO 9000 effects on company performance Journal of Productivity and Performance Management, 56(5–6), 484–499 Martinez-Costa, M and Martinez-Lorente, A R (2007b) ISO 9000:2000: The key to quality? 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Alston & Emily J Millikin Handbook of Construction Management: Scope, Schedule, and Cost Control, Abdul Razzak Rumane Handbook of Emergency Response: A Human Factors and Systems Engineering Approach,... Triple C Model of Project Management: Communication, Cooperation, Coordination, Adedeji B Badiru www.ebook3000.com HANDBOOK OF CONSTRUCTION MANAGEMENT Scope, Schedule, and Cost Control edited