Enhancing social work management theory and best practice from the UK and USA

Competence in Social Work Practice of related interest The Post-Qualifying Handbook for Social Workers Edited by Wade Tovey Foreword by Professor Ralph Firth, Chair NE PQ Consortium ISBN 978 84310 428 Handbook for Practice Learning in Social Work and Social Care Knowledge and Theory 2nd edition Edited by Joyce Lishman ISBN 978 84310 186 Enhancing Social Work Management Theory and Best Practice from the UK and USA Edited by Jane Aldgate, Lynne Healy, Barris Malcolm, Barbara Pine, Wendy Rose and Janet Seden ISBN 978 84310 515 Cultural Competence in the Caring Professions Kieran O’Hagan ISBN 978 85302 759 Competence in Social Work Practice A Practical Guide for Students and Professionals Second edition Edited by Kieran O’Hagan Jessica Kingsley Publishers London and Philadelphia First edition published in 1996 This edition published in 2007 by Jessica Kingsley Publishers 116 Pentonville Road London N1 9JB, UK and 400 Market Street, Suite 400 Philadelphia, PA 19106, USA www.jkp.com Copyright © Jessica Kingsley Publishers 1996, 2007 All rights reserved No part of this publication may be reproduced in any material form (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright owner except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London, England W1T 4LP Applications for the copyright owner’s written permission to reproduce any part of this publication should be addressed to the publisher Warning: The doing of an unauthorised act in relation to a copyright work may result in both a civil claim for damages and criminal prosecution Library of Congress Cataloging in Publication Data A CIP catalog record for this book is available from the Library of Congress British Library Cataloguing in Publication Data A CIP catalogue record for this book is available from the British Library ISBN 978 84310 485 ISBN pdf eBook 978 84642 664 Printed and bound in Great Britain by Athenaeum Press, Gateshead, Tyne and Wear Contents ACKNOWLEDGEMENTS PREFACE Competence: An Enduring Concept? Kieran O’Hagan 11 Competence in Mediation Practice Margaret Fawcett 31 Competence in Residential Child Care John Gibson and Raymond Taylor 53 Competence in Social Work Ethics Derek Clifford and Beverley Burke 75 Competence in Child Abuse Referral-taking: Coping with Discriminatory or Malicious Referrals Kieran O’Hagan 94 Competence in Protecting Adults with Learning Disabilities Paul Cambridge 119 Competence in Criminal Justice Gerry Heery 135 Competence in Risk Analysis Greg Kelly 152 Competence in Health Care John McLaughlin 172 10 Competence in Working with Families Dorota Iwaniec 191 11 Competence in Mental Health Social Work Jim Campbell 214 12 Competence under Child-care Legislation, Policy and Theory 232 Joe Duffy and Stan Houston LIST OF CONTRIBUTORS 249 SUBJECT INDEX 251 AUTHOR INDEX 256 List of Tables Table 3.1: Table 3.2: Table 5.1: Table 8.1: Table 10.1: Table 10.2: Table 10.3: Table 10.4: Table 10.5: Table 10.6: Table 10.7: Groups and groupings in residential settings Essential information Facts to be established in referral-taking The strengths and weaknesses table The quality of nutritional and physical care of a child Parental attitudes and behaviour regarding feeding and food Emotional care Interaction between caregiver(s) and child Interaction between child and caregiver(s) Types of attachments, parental behaviour and child’s reactions (outcomes) Interactions between child and carer during feeding 58 60 99 167 199 201 202 203 204 206 208 List of Figures Figure 1.1: Figure 1.2: Figure 2.1: Figure 2.2: Figure 3.1: Figure 3.2: The key social work roles in National Occupational Standards Key Role The mediator The Brady family ecomap The 24-hour shift in residential child care Theories, concepts and frameworks underpinning residential work Figure 9.1: Process of care management Figure 10.1: Framework of Assessment Figure 11.1: Ecomap Figure 12.1: Paul’s ecomap 20 22 38 40 57 59 176 194 222 List of Boxes Box 2.1: Box 4.1: Box 9.1: Extract from tuning-in notes 44 Framework for ethical competence in social work 77 First meeting with Mrs Brown and daughter – Overview Assessment 183 Acknowledgements The editor would like to express gratitude to many friends, colleagues, relatives and service users whose contribution towards this book are inestimable Special thanks are due to Margaret Fawcett for irrepressible humour when it was most needed, to Christine O’Hagan, whose proofreading is increasingly relied upon, to Graham Hunt, for his technical expertise and his calming influence when the computer says it has had enough, and to Jessica Kingsley and Stephen Jones for making both first and second editions possible ... for Practice Learning in Social Work and Social Care Knowledge and Theory 2nd edition Edited by Joyce Lishman ISBN 978 84310 186 Enhancing Social Work Management Theory and Best Practice from the. .. regulate social work training and (together with the General Social Care Council [GSCC] in England) are responsible for the registration of social care and social work staff The Standards they developed... vision and imagination In approaching the complexities and dilemmas of social work within the framework of a theory, social workers add a dimension to their work which observations, rules and guidelines,