III/Conclusion The Annen restaurant is always strong to overcome difficulties and challengs and it is competitive in the eating market in Hoi An As a result, it has created a popular branch with tourists With the development of tourism industry in Viet Nam Annen Restaurant is improving the quality as well as the services such as: an thuc uong tuoi sach mang tinh dac trung rieng cua hoi an to attract tourists more and more Nang cao chat luong phuc vu, expand customers and partners for the restaurant but also promote and advertise the images of the resort to the domestic tourists and foreign ones Bản báo cáo nghiên cứu lỗi th ường gặp sử dụng tiếng anh c phận phục vụ nhằm nâng cao chất lượng phục vụ This research provides information related to the program of eating services and the reality of the accommodation services in Annen Restaurant are nice weather, suitble price policy, modern equipment, popular restaurant and experienced employees The strengthe of accommodation services in Annen restaurant are skillful and friendly service staff, high-quality thuc pham, suitable prive On the other hand, the werknesses of accommodation services in Annen Restaurant are unpopular promotion and advertisement, basic… abilities of using foreign language of employees and low-level professionalism in serving guests Recommendations Annen restaurant has many potentialities and strengths to develop As we know, restaurant have different advantages and disadvantages, so they know policies they should use to succeed