Behavior in organizations 10th by greenberg chapter12

Power Chapter 12 Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-1 Learning Objectives Define the nature of influence in organizations and its major forms Distinguish between various forms of individual power in organizations Define empowerment and indicate how it operates among individuals and in teams Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-2 Learning Objectives Describe how the resource-dependency and the strategic contingencies models explain the nature of power among organizational units Describe how sexual harassment constitutes an abuse of organizational power and explain ways of reducing its occurrence Describe when and where organizational politics occur and the forms such behavior takes Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-3 Power The capacity to change the behavior or attitudes of others in a desired manner Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-4 Influence Tactics  Rational persuasion  Inspirational appeals  Collaboration  Consultation  Ingratiation Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-5 Influence Tactics  Exchange  Personal appeal  Coalition-building  Legitimating  Pressure Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-6 Individual Power Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-7 Empowerment Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-8 Empowerment Climate Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-9 Resource-Dependency Model Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-10 Strategic Contingencies Model Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-11 Sexual Harassment Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-12 Managing Sexual Harassment  Have and communicate a clear policy  Train employees about what constitutes inappropriate behavior  Ensure clear and effective complaint procedure  Take immediate steps to stop harassment  Contribute personally to nonhostile environment Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-13 Political Behavior Forms  Gain control over and selective use of information  Cultivate favorable impression  Build powerful coalitions  Blame and attack others  Associate with powerful others  Create obligations and use reciprocity Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-14 Factors Influencing Politics  Personal determinants  Organizational determinants  Human resource management activities  Large multinational organizations Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-15 This work is protected by United States copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning Dissemination or sale of any part of this work (including on the World Wide Web) will destroy the integrity of the work and is not permitted The work and materials from it should never be made available to students except by instructors using the accompanying text in their classes All recipients of this work are expected to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely All rights reserved No part of this publication may be reproduced, on these materials stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher Printed in the United States of America Copyright © 2011 Pearson Education, Inc Publishing as Prentice Hall 12-16 ...Learning Objectives Define the nature of influence in organizations and its major forms Distinguish between various forms of individual power in organizations Define empowerment and indicate... Education, Inc Publishing as Prentice Hall 12-14 Factors Influencing Politics  Personal determinants  Organizational determinants  Human resource management activities  Large multinational organizations. .. Education, Inc Publishing as Prentice Hall 12-15 This work is protected by United States copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student