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Motivating and Leading Chapter 11 Prentice Chapter 11 Chapter 11 - Overview Motivating Cross-cultural research on motivation The meaning of work The need hierarchy in the international context The intrinsic-extrinsic dichotomy in the international context Reward systems Leading The global leader’s role and environment The e-business effect on leadership Technology Prentice Chapter 11 Cross-Cultural Research on Motivation Motivation is very much a function of the context of a person’s work and personal life That context is greatly influenced by cultural variables, which affect the attitudes and behaviors of individuals (and groups) on the job Prentice Chapter 11 Cross-Cultural Research on Motivation (contd.) Some generalized assumptions about motivation based on Hofstede’s research: High uncertainty avoidance suggests the need for job security, whereas people with low uncertainty avoidance would probably be motivated by more risky opportunities for variety and fast-track advancement High power distance suggests motivators in the relationship between subordinates and their boss, whereas low power distance implies that people would be more motivated by teamwork and relations with their peers Prentice Chapter 11 Cross-Cultural Research on Motivation (contd.) High individualism suggests people would be motivated by opportunities for individual advancement and autonomy; collectivism (low individualism) suggests that motivation will more likely work through appeals to group goals and support High masculinity suggests that most people would be more comfortable with the traditional division of work and roles; in a more feminine culture, the boundaries could be looser, motivating people through more flexible roles and work networks Prentice Chapter 11 Work Centrality Work centrality is defined as “the degree of general importance that working has in the life of an individual at any given point in time.” The higher the mean work centrality score, the more motivated and committed the workers would be Prentice Chapter 11 The Meaning of Work (MOW) Research Functions satisfied by work Work provides a needed income Is interesting and satisfying Provides contacts with others Facilitates a way to serve society Keeps one occupied Gives status and prestige The MOW team looked at the score for each function for various countries Prentice Chapter 11 The Relative Meaning of Work in Eight Mean work Countries centrality score 8.0 7.75 (Exhibit 11-1) 7.78 Japan (7) N = 3144 7.5 Work is more important and more central in life 7.25 7.0 6.75 6.5 6.25 6.0 Prentice 7.30 (former) Yugoslavia (5) 7.1 Israel (4) 06.94 USA (30 6.8 Belgium (1) 6.69 Netherlands (1) 6.67 Germany (1) 6.3 Britain (0) N = 521 N = 893 N = 996 N = 446 N = 976 N = 1276 N = 409 Numbers in parentheses indicate the number of countries significantly lower (p