Handbook of Distance Learning for Real-Time and Asynchronous Information Technology Education Solomon Negash Kennesaw State University, USA Michael E Whitman Kennesaw State University, USA Amy B Woszczynski Kennesaw State University, USA Ken Hoganson Kennesaw State University, USA Herbert Mattord Kennesaw State University, USA InformatIon scIence reference Hershey • New York Acquisitions Editor: Development Editor: Senior Managing Editor: Managing Editor: Assistant Managing Editor: Copy Editor: Typesetter: Cover Design: Printed at: Kristin Klinger Kristin Roth Jennifer Neidig Jamie Snavely Carole Coulson Ashlee Kunkel Michael Brehm Lisa Tosheff Yurchak Printing Inc Published in the United States of America by Information Science Reference (an imprint of IGI Global) 701 E Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: cust@igi-global.com Web site: http://www.igi-global.com and in the United Kingdom by Information Science Reference (an imprint of IGI Global) Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 0609 Web site: http://www.eurospanbookstore.com Copyright © 2008 by IGI Global All rights reserved No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher Product or company names used in this set are for identification purposes only Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark Library of Congress Cataloging-in-Publication Data Handbook of distance learning for real-time and asynchronous information technology education / Solomon Negash [et al.], editors p cm Includes bibliographical references and index Summary: "This book looks at solutions that provide the best fits of distance learning technologies for the teacher and learner presented by sharing teacher experiences in information technology education" Provided by publisher ISBN 978-1-59904-964-9 (hardcover : alk paper) ISBN 978-1-59904-965-6 (ebook : alk paper) Distance education Computer-assisted instruction Information technology I Negash, Solomon, 1960LC5803.C65H36 2008 371.3'58 dc22 2008007838 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library All work contributed to this book set is original material The views expressed in this book are those of the authors, but not necessarily of the publisher If a library purchased a print copy of this publication, please go to http://www.igi-global.com/agreement for information on activating the library's complimentary electronic access to this publication Table of Contents Foreword xiv Preface xviii Section I Learning Environments Chapter I E-Learning Classifications: Differences and Similarities Solomon Negash, Kennesaw State University, USA Marlene V Wilcox, Bradley University, USA Chapter II Blending Interactive Videoconferencing and Asynchronous Learning in Adult Education: Towards a Constructivism Pedagogical Approach–A Case Study at the University of Crete (E.DIA.M.ME.) 24 Panagiotes S Anastasiades, University of Crete, Crete Chapter III Teaching IT Through Learning Communities in a 3D Immersive World: The Evolution of Online Instruction 65 Richard E Riedl, Appalachian State University, USA Regis Gilman, Appalachian State University, USA John H Tashner, Appalachian State University, USA Stephen C Bronack, Appalachian State University, USA Amy Cheney, Appalachian State University, USA Robert Sanders, Appalachian State University, USA Roma Angel, Appalachian State University, USA Chapter IV Online Synchronous vs Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment 83 Charlie C Chen, Appalachian State University, USA R S Shaw, Tamkang University, Taiwan Section II Effectiveness and Motivation Chapter V A Framework for Distance Education Effectiveness: An Illustration Using a Business Statistics Course 99 Murali Shanker, Kent State University, USA Michael Y Hu, Kent State University, USA Chapter VI Differentiating Instruction to Meet the Needs of Online Learners 114 Silvia Braidic, California University of Pennsylvania, USA Chapter VII Exploring Student Motivations for IP Teleconferencing in Distance Education 133 Thomas F Stafford, University of Memphis, USA Keith Lindsey, Trinity University, USA Section III Interaction and Collaboration Chapter VIII Collaborative Technology: Improving Team Cooperation and Awareness in Distance Learning for IT Education 157 Levent Yilmaz, Auburn University, USA Chapter IX Chatting to Learn: A Case Study on Student Experiences of Online Moderated Synchronous Discussions in Virtual Tutorials 170 Lim Hwee Ling, The Petroleum Institute, UAE Fay Sudweeks, Murdoch University, Australia Chapter X What Factors Promote Sustained Online Discussions and Collaborative Learning in a Web-Based Course? 192 Xinchun Wang, California State University–Fresno, USA Chapter XI Achieving a Working Balance Between Technology and Personal Contact within a Classroom Environment 212 Stephen Springer, Texas State University, USA Section IV Course design and Classroom Teaching Chapter XII On the Design and Application of an Online Web Course for Distance Learning 228 Y J Zhang, Tsinghua University, Beijing, China Chapter XIII Teaching Information Security in a Hybrid Distance Learning Setting 239 Michael E Whitman, Kennesaw State University, USA Herbert J Mattord, Kennesaw State University, USA Chapter XIV A Hybrid and Novel Approach to Teaching Computer Programming in MIS Curriculum 259 Albert D Ritzhaupt, University of North Florida, USA T Grandon Gill, University of South Florida, USA Chapter XV Delivering Online Asynchronous IT Courses to High School Students: Challenges and Lessons Learned 282 Amy B Woszczynski, Kennesaw State University, USA Section V Economic Analysis and Adoption Chapter XVI Motivators and Inhibitors of Distance Learning Courses Adoption: The Case of Spanish Students 296 Carla Ruiz Mafé, University of Valencia, Spain Silvia Sanz Blas, University of Valencia, Spain José Tronch García de los Ríos, University of Valencia, Spain Chapter XVII ICT Impact on Knowledge Industries: The Case of E-Learning at Universities 317 Morten Falch, Technical University of Denmark, Denmark Hanne Westh Nicolajsen, Technical University of Denmark, Denmark Chapter XVIII Economies of Scale in Distance Learning 332 Sudhanva V Char, Life University, USA Compilation of References 346 About the Contributors 373 Index 379 Detailed Table of Contents Foreword xiv Preface xviii Section I Learning Environments Chapter I E-Learning Classifications: Differences and Similarities Solomon Negash, Kennesaw State University, USA Marlene V Wilcox, Bradley University, USA This chapter identifies six e-learning classifications to understand the different forms of e-learning and demonstrates the differences and similarities of the classifications with classroom examples, including a pilot empirical study It argues that understanding the different e-learning classifications is a prerequisite to understanding the effectiveness of specific e-learning formats In order to understand effectiveness, or lack thereof of an e-learning environment, more precise terminology which describes the format of delivery is needed To address this issue, this chapter provides six e-learning classifications Chapter II Blending Interactive Videoconferencing and Asynchronous Learning in Adult Education: Towards a Constructivism Pedagogical Approach–A Case Study at the University of Crete (E.DIA.M.ME.) 24 Panagiotes S Anastasiades, University of Crete, Crete This chapter focuses on the designing and development of blended learning environment for adult education, and especially the education of teachers The author argues that the best combination of advanced learning technologies of synchronous and asynchronous learning is conducive to the formation of new learning environments, which, under certain pedagogical conditions, will adequately meet the special needs of adult students Particular emphasis is given to the designing and development of a pedagogical blended learning model, based on the principles of transformation adult theory and constructivism A case study of a blended environment of teachers’ training is presented Chapter III Teaching IT Through Learning Communities in a 3D Immersive World: The Evolution of Online Instruction 65 Richard E Riedl, Appalachian State University, USA Regis Gilman, Appalachian State University, USA John H Tashner, Appalachian State University, USA Stephen C Bronack, Appalachian State University, USA Amy Cheney, Appalachian State University, USA Robert Sanders, Appalachian State University, USA Roma Angel, Appalachian State University, USA The development of learning communities has become an acknowledged goal of educators at all levels As education continues to move into online environments, virtual learning communities develop for several reasons, including social networking, small group task completions, and authentic discussions for topics of mutual professional interest The sense of presence and copresence with others is also found to be significant in developing Internet-based learning communities This chapter illustrates the experiences with current learning communities that form in a 3D immersive world designed for education Chapter IV Online Synchronous vs Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment 83 Charlie C Chen, Appalachian State University, USA R S Shaw, Tamkang University, Taiwan The continued and increasing use of online training raises the question of whether the most effective training methods applied in live instruction will carry over to different online environments in the long run Behavior modeling (BM) approach—teaching through demonstration—has been proven as the most effective approach in a face-to-face (F2F) environment This chapter compares F2F, online synchronous, and online asynchronous classes in a quasi-experiment using the BM approach The results were compared to see which produced the best performance, as measured by knowledge near-transfer and knowledge far-transfer effectiveness Overall satisfaction with training was also measured Section II Effectiveness and Motivation Chapter V A Framework for Distance Education Effectiveness: An Illustration Using a Business Statistics Course 99 Murali Shanker, Kent State University, USA Michael Y Hu, Kent State University, USA This chapter proposes a framework that links student performance and satisfaction to the learning environment and course delivery and empirically evaluates the framework The results show that a well-designed distance education course can lead to a high level of student satisfaction, but classroom-based students can achieve even higher satisfaction, if they also are given access to learning material on the Internet This indicates that material for an effective distance-education course also can be used to supplement in-class teaching in order to increase satisfaction with student learning objectives Chapter VI Differentiating Instruction to Meet the Needs of Online Learners 114 Silvia Braidic, California University of Pennsylvania, USA This chapter introduces how to differentiate instruction in an online environment Fostering successful online learning communities to meet the diverse needs of students is a challenging task Since the “one size fits all” approach is not realistic in a face-to-face or online setting, it is essential as an instructor to take time to understand differentiation and to work in creating an online learning environment that responds to the diverse needs of learners Chapter VII Exploring Student Motivations for IP Teleconferencing in Distance Education 133 Thomas F Stafford, University of Memphis, USA Keith Lindsey, Trinity University, USA This chapter explores the various motivations students have for engaging in both origination site and distant site teleconferenced sections of an information systems course, enabled by Internet protocol (IP)-based teleconferencing Theoretical perspectives of student motivations for engaging in distance education are examined, and the results of three specific studies of student motivations for IP teleconferencing and multimedia enhanced instruction are examined and discussed Section III Interaction and Collaboration Chapter VIII Collaborative Technology: Improving Team Cooperation and Awareness in Distance Learning for IT Education 157 Levent Yilmaz, Auburn University, USA This chapter presents a set of requirements for next generation groupware systems to improve team cooperation and awareness in distance learning settings Basic methods of cooperation are 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Journal of Marketing Education, 23(1), 45-54 Zajkowski, M E (1997) Price and persistence in distance education Open Learning, 12(1), 12-23 Zhang, Y J & Xu, Y (1999) Effect investigation of the CAI software for “Image Processing and Analysis” Proc of International Conference on Computer in Education’99, 858-859 Zhang, Y.J & Liu, W.J (2002) A new web course:‘Fundamentals of Image Processing and Analysis’”, Proc 6th Global Chinese Conference on Computer in Education, 1: 597-602 Zhao, C M., & Kuh, G D (2004) Adding value: Learning communities and student engagement Research in Higher Education, 45(2), 115-138 Zhu, E., Payette, P., & DeZure, D (2003) An introduction to teaching online (CRLT Occasional Papers No 18) University of Michigan Zhu, X Q, Zhang, Y J & Liu, W J (2001) IP&A-Web: an online course of image processing and analysis Proc of International Conference on Computer in Education’01, 729-734 About the Contributors Solomon Negash specializes in e-learning, business intelligence, and information and communications technology (ICT) for developing economies He is the 2007 Distinguished Graduate Teaching Award recipient from his university and the 2005 recipient of the distinguished e-learning award from his department His work is published in Information & Management, Communication of the ACM, Psychology and Marketing, Communication of AIS, International Journal in ICT Education, and at conference proceedings in the U.S., Canada, Spain, Ethiopia, Kenya, and Malaysia Professor Negash is the program coordinator for the Bachelor of Science in information systems (BSIS) program at Kennesaw State University With an engineering, management and information systems background, his over 20 years of industry experience include consulting, entrepreneurship, management, and systems analysis His teaching area includes system analysis and design, project management, information systems policy, and information technology management Michael E Whitman, PhD CISM, CISSP, is a professor of information systems at Kennesaw State University, Kennesaw, Georgia, where he is also the director of the KSU Center for Information Security Education and the coordinator of the Bachelor of science in information security and assurance program, which is the first program of its kind in the Southeast Dr Whitman is an active researcher and author in information security policy and curriculum development, ethical computing, and information systems research methods He currently teaches graduate and undergraduate courses in information security, local area networks, and data communications Dr Whitman has five information security textbooks currently in print and has published articles in Information Systems Research, Communications of the ACM, the Journal of International Business Studies, Information and Management, and the Journal of Computer Information Systems Dr Whitman earned his PhD and MBA at Auburn University, Al, and has taught previously for the University of Nevada, Las Vegas and Auburn University Amy B Woszczynski is MSIS director and an associate professor of information systems at Kennesaw State University She completed a bachelor’s in industrial engineering from Georgia Tech, an MBA from Kennesaw State University, and a PhD in industrial management from Clemson University Dr Woszczynski’s current research interests include diversity in IT and distance learning pedagogy and curriculum initiatives She has published papers on these and other topics in Journal of Information Systems Education, Journal of Computer Information Systems, Computers in Human Behavior, and Industrial Management & Data Systems She also coedited The Handbook of Information Systems Research Herbert J Mattord, MBA, CISM, CISSP recently completed 24 years of IT industry experience as an application developer, database administrator, project manager, and information security practitioner Copyright © 2008, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited About the Contributors before joining faculty as a full time tenure-track instructor During his career as an IT practitioner, he has been an adjunct professor at a number of universities throughout the South for over 20 years He currently teaches courses in information security, data communications, local area networks, database technology, project management, and systems analysis and design He is the coauthor of Principles of Information Security, Management of Information Security, Principles of Incident Response and Disaster Recovery, Readings and Cases in the Management of Information Security, and The Hands-On Information Security Lab Manual He was formerly the manager of corporate information technology security at Georgia-Pacific Corporation *** Panagiotes Anastasiades is currently assistant professor on lifelong and distance learning in the Department of Education at the University of Crete He is also tutor counsellor at the Hellenic Open University (postgraduate level, master’s in education, Module: EKP65 Open and Distance Learning) He has been visiting assistant professor in the Department of Computer Engineering and Informatics at the Polytechnic School of the University of Patras (1999-2002), and also visiting faculty in the Department of Computer Science at the University of Cyprus (2000-2002) His current research emphasis focuses on lifelong and distance learning via advanced learning Internet technologies and interactive videoconferencing, social and educational informatics, and information society theories He has additional papers published in Journal of Computers and Education, Computers in the Social Studies Journal, ACM Special Interest Group on Computers and Society (ACM SIGCAS), Lecture Notes in Computer Science, International Journal of Communication, International Journal of Learning, International Journal of the Humanities, and so forth.Home Page: http://www.edc.uoc.gr/~panas/index.html Roma Angel is an assistant professor in the Department of Leadership and Educational Studies and currently serves as assistant dean in the Reich College of Education, Appalachian State University, Boone, NC She received her EdD from the University of North Carolina at Greensboro and a master’s degree from Wake Forest University Dr Angel has held various positions in higher education including serving as developer/director of the teacher education program at Lees-McRae College Her research interests include examination of leadership roles in developing effective environments for communities of learners Silvia Braidic serves as an assistant professor in the Administrative Program for Principals at California University of Pennsylvania Currently she is teaching online for the Principal’s Program Previously she served as an assistant professor and director of graduate and undergraduate secondary education at Duquesne University Her research interests include teaching online, online professional development, instructional strategies/differentiation, and principal/teacher leadership In addition to her work at the university level, she has experience as a principal and assistant principal in the Mt Lebanon School District in Pittsburgh, Pennsylvania She also served as the district’s coordinator for strategic planning Prior to her work in administration, she taught middle school mathematics She holds a Doctorate of Education in administrative and policy studies-educational administration from the University of Pittsburgh, K-12 Principal Certification from Carnegie Mellon University, a MSEd in elementary education, and a B.S.Ed in secondary education-mathematics from Duquesne University About the Contributors Steven C Bronack is an associate professor of instructional technology in the Department of Leadership and Higher Education, in the Reich College of Education at Appalachian State University Boone, NC His research interests include teaching and learning in virtual worlds, social constructivist learning environments, and case-based approaches to education Dr Bronack holds BS and MA degrees from Appalachian State and a PhD in education from the University of Virginia Sudhanva Char has a Master of Commerce degree from Bombay University and a Doctor of Philosophy degree in industrial economics from the Gokhale Institute of Economics, Poona University He has diplomas in C+, Oracle, and data base management He has taught business courses on distance learning programs at Chattahoochee Technical College Earlier Dr Char served as executive-in-charge in the Corporate Information Services Department of a steel conglomerate He is currently an associate professor in the Business Department at Life University, Georgia Dr Char has published research papers in refereed, trade, and e-journals, as well a book on farm income taxation Amelia Cheney is an assistant professor in the instructional technology program at Appalachian State University in the AETZone Prior to joining the faculty, she worked in K-12 for more than 13 years in teaching and CTO capacities for two school districts in North Carolina She holds BA and MEd degrees from Wake Forest University, and an EdD from Appalachian State Morten Falch is an associate professor in the Center for Information and Communication Technologies at the Technical University of Denmark He holds a PhD degree from DTU, a master’s degree in economics, and a bachelor’s in math His research interests include a wide range of issues related to information and communication technologies such as cost analysis of telecom networks, e-government, regulation of the telecom sector, ICT industry policy, the role of competition in innovation of new services, use of ICT in knowledge services, and tele-based community centres He has participated in many EU funded research projects and conducted a large number of consultancies for national and international organisations such as ITU, UNCTAD, the World Bank, and the National Telecom Agencies in Denmark, Norway and Sweden Grandon Gill is an associate professor in the Information Systems and Decision Sciences Department at the University of South Florida He holds a doctorate in management information systems from Harvard Business School, where he also received his MBA His principal research focus is in the area of information systems (IS) education, and he has published many articles describing how technologies and innovative pedagogies can be combined to increase the effectiveness of teaching across a broad range of IS topics Currently, he teaches programming, database, and managerial courses to both undergraduate and graduate students Regis M Gilman recently became associate dean of educational outreach at Western Carolina University, Cullowhee, NC Prior to joining WCU, she was assistant professor of instructional technology in the Department of Leadership & Educational Studies at Appalachian State University Before joining the faculty at ASU, she directed the Appalachian Transition to Teaching Program, a $1.6 million US Department of Education initiative She holds a BSEd from Northwest Missouri State University, a MS in adult education from Drake University, an EdD in educational policy–higher education from the University of Kansas, and a postdoctorate MA in ed media–instructional technology About the Contributors Keith Lindsey is an assistant professor of business administration at Trinity University in San Antonio, Texas He holds a PhD in management information systems from the University of Memphis His research interests include the use of technology in higher education, business intelligence and knowledge management, applying information strategies in small and medium sized enterprises, and accounting information systems Lim Hwee Ling is an assistant professor in the Communication Department at The Petroleum Institute (Abu Dhabi, UAE) She has bachelor’s (English language, literature), master’s (English language) degrees, and a professional diploma in education from The National University of Singapore Dr Lim has a PhD (information technology) from Murdoch University (Perth, Western Australia) Her areas of research interest are educational technology, computer-mediated communication, and distance learning Richard E Riedl is a professor in the instructional technology program at Appalachian State University and assistant department chair of the Leadership and Educational Studies Program He received his PhD in curriculum and instruction from Arizona State University Albert D Ritzhaupt is an instructor in the School of Computing at the University of North Florida He has a BS in computer and information sciences and an MBA from the University of North Florida His research focuses on the meaningful integration of information and communication technology in higher education and computing education, and has been published in several venues Albert is a PhD candidate at the University of South Florida, and has taught in the areas of operating systems, database systems, computer programming, multimedia applications, and computer networking to undergraduate students Carla Ruiz Mafé is an assistant professor in the Department of Marketing at the University of Valencia (Spain) and coordinator of postgraduate training programs in the Chamber of Commerce of Valencia She received her PhD from the University of Valencia She is the author of international publications on e-commerce and e-learning Her primary research interests include e-commerce, communication, interactive marketing, and consumer behaviour Silvia Sanz Blas is an assistant professor in the Department of Marketing at the University of Valencia (Spain) She received her PhD from the University of Valencia She is the author of international publications on distance shopping and e-learning Her primary research interests include communication, sales, e-commerce, interactive marketing and consumer behaviour Robert L Sanders coordinates the Appalachian State University Library Science program Prior to this, Dr Sanders served as the president of para instructional designs, an e-learning design company based in Cincinnati, OH These roles have provided numerous opportunities to explore applications of information and instructional technologies and the impact of these technologies on student and patron behaviors, perspectives, and interactions Dr Sanders’ current research is focused on the utilization of action learning in 3D immersive learning environments, and students sense of presence and the role of serendipitous interactions in virtual worlds About the Contributors Stephen B Springer, LPC, CPM is the program chair and associate professor in occupational education at Texas State University-San Marcos He has taught elementary through graduate college and has held administrative positions in both public education and at the university level He has developed courses for online as well as DVDs for classes at the university The current university program he chairs is a nontraditional adult program that has been in existence since 1973 Dr Springer also had a private counseling practice and has served in public office as well as an officer in the State Guard Tom Stafford is Suzanne Downs associate professor of management information systems for the Fogelman College of Business and Economics at University of Memphis, and editor of ACM Data Base for Advances in Information Systems He holds doctorates in MIS from University of Texas–Arlington and in marketing from University of Georgia Stafford’s research spans issues of human computer interaction and technology adoption, and has appeared in journals such as Decision Sciences, Communications of the ACM, and IEEE Transactions on Engineering Management Fay Sudweeks is a senior lecturer at the School of Information Technology (Murdoch University) She has bachelor’s (psychology, sociology) and master’s (cognitive science) degrees from the University of New South Wales, and a PhD from Murdoch University Her current research interests are social, cultural, and economic aspects of CMC and CSCW, group dynamics, and e-learning She has published six edited books and more than 50 papers in journals, books, and conference proceedings She is on the editorial review board of International Journal of e-Learning, Journal of CMC, and Journal of Electronic Commerce in Organizations John H Tashner is a professor and coordinator of the instructional technology program at Appalachian State University with 30+ years experience in university teaching Prior to this, John served in various roles as a central office school administrator, an assistant principal, and a public school science teacher He received his BS in biology and an MS in science education, both from Old Dominion University He earned his EdD in curriculum and instruction-science education from the University of Virginia in 1973 Current research interests involve the creation and study of viable pedagogies for use in 3D immersive worlds for education José Tronch García de los Ríos is a part-time professor in the Department of Marketing at the University of Valencia (Spain) and expert for International Cooperation Programs in the Foreign Trade Department of the Chamber of Commerce of Valencia He is the author of Spanish publications on e-learning His primary research interests include e-commerce, e-learning, service quality, and consumer behaviour Hanne Westh Nicolajsen is an assistant professor in the Center for Information and Communication Technologies at the Technical University of Denmark Her research interests include organizational implementation and use of IT, knowledge management, and computer-mediated communication Her current research focuses on the use of information and communication technology for innovation in the service sector Nicolajsen holds a PhD from the Technical University of Denmark Marlene Wilcox is an assistant professor in the Department of Business Management and Administration at Bradley University Marlene is a graduate of Claremont Graduate University’s (CGU) School of Information Systems and Technology She holds a PhD and MS in management of information sys- About the Contributors tems from CGU and an MBA and BS in management from Pepperdine University Marlene’s research interests include knowledge management, organizational and interorganizational learning, and online education Levent Yilmaz is assistant professor of computer science and software engineering at the College of Engineering at Auburn University Dr Yilmaz earned his PhD and MS degrees from Virginia Polytechnic Institute and State University (Virginia Tech) His research focuses on (1) improving cognition in modeling and design education, (2) advancing the theory and methodology of simulation modeling via novel modeling and simulation formalisms, and (3) agent-directed simulation Dr Yilmaz is a member of ACM, IEEE Computer Society, Society for Computer Simulation International, and Upsilon Pi Epsilon Index A Active Worlds universe server 66 ActiveX controls 233, 234, 235 asynchronous tools 71 B Blackboard 6, 7, 23, 28, 119, 128, 129, 195, 197, 205, 210, 242, 247, 270, 271, 272, 283, 286, 289 Blooms taxonomy 324 C Center for Information and Communication Technologies (CICT) 317, 318, 321, 322, 323, 324, 328, 329, 330, 331 chat 4, 5, 8, 9, 10, 11, 28, 29, 35, 36, 38, 49, 71, 74, 85, 101, 119, 128, 144, 151, 157, 158, 162, 170, 171, 172, 173, 174, 175, 176, 177, 180 182, 183, 184, 185, 186, 187, 189, 190, 243, 244, 256, 265, 284, 285 292, 293, 321, 337 co-presence 73 communication, computer-mediated (CMC) 29, 59, 170, 171, 172, 173, 177, 179, 180, 182, 183, 185, 186, 187, 188, 192, 193, 194, 195, 204 communication, formal and informal 71 communication, online 175, 181, 188, 265, 309, 329 communities, learning 43, 65, 66, 67, 68, 69 70, 71, 73, 77, 78, 79, 81, 82, 114, 128, 129, 172, 205, 206 communities of learners 68 community of practice 68 conflict resolution 128, 162, 164, 167, 168 constructivism 24, 25, 33, 40, 54, 59, 61, 67, 78, 79, 115, 191 course, blended 174, 187 course, hybrid 18, 19, 21, 186 CyberTech 282, 283, 284, 285, 286, 287, 288, 289, 290, 291, 292, 293, 294 D design, assignment-centric 259, 263, 268, 278 developing online virtual communities 68 differentiated instruction (DI) 115, 117, 118, 129, 130 differentiating content 124, 126, 127, 128 discussion boards 38, 71, 264, 284, 285, 286, 290 discussions, online 192, 195, 198, 204, 205 208 distance education (DE) 25, 27, 28, 29, 30, 37, 40, 54, 133, 134, 135, 136, 137, 138, 139, 140, 142, 145, 146, 147, 148, 149, 150, 336, 338, 339, 340, 343 distance education framework 99, 100, 101, 107, 112 distance learning (DL) 9, 22, 26, 27, 28, 29, 30, 31, 35, 37, 41, 43, 46, 54, 55, 57, 59, 60, 61, 62, 63, 64, 69, 80, 84, 109, 110, 112, 131, 132, 133, 134, 150, 151, 152, 154, 157, 158, 159, 160, 162, 172, 174, 178, 186, 206, 212, 213, 214, 215, 222, Copyright © 2008, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited Index 225, 229, 236, 237, 239, 240, 241, 312, 314, 316, 320, 329, 330, 332, 333, 334, 335, 336, 337, 338, 339 distance learning, economies of scale in 333, 335, 336, 338, 339, 341, 342, 343, 344 E e-communication 1, 3, 4, 5, 7, 8, 9, 16, 20 e-learning 2–25, 45, 46, 55, 60, 64, 75, 89, 95, 96, 129, 189, 213, 214, 215, 226,257, 279, 297, 298, 299, 300–331, 344 e-learning adoption 95, 301 e-learning environments 2, 10, 11, 12, 17, 18, 19, 20 e-mail 3–16, 20, 28, 35, 38, 84, 85, 89, 94, 101, 103, 122, 143, 144, 157, 158, 162, 171, 175, 176, 177, 213–224, 243, 244, 264, 266, 284, 285, 286, 288, 292, 293, 300, 314, 321, 324, 328, 330, 337 instant messaging (IM) 4, 5, 29, 103, 143, 144, 284, 292, 293 instruction, asynchronous 86, 134 instruction, computer-based 311 instruction, computer programming 259, 260, 261, 265, 277, 278 instruction, synchronous 86, 241, 245 instruction, Web-based 72, 190, 191, 225, 263 intelligence, bodily-kinesthetic 122 intelligence, interpersonal 122 intelligence, intrapersonal 122 intelligence, mathematical-logical 122 intelligence, musical 122 intelligence, naturalist 122 intelligence, verbal-linguistic 122 intelligence, visual-spatial 122 interaction, chat 170, 171, 172, 173, 175, 177, 180, 185, 186, 187 interaction, online asynchronous 171 interaction, online synchronous 172, 175, 186 J education, information security (InfoSec) 239, 240, 245, 247, 248, 249, 250, 251, 252, 253, 254, 255 Java applet 234 F Flash movies 232, 233, 234 knowledge construction 42, 171, 172, 173, 174, 191, 193, 195, 203 knowledge creation 314 G L greeting, message, reminder, and conclusion (GMRC) model 212, 215, 217, 218, 219, 220, 221, 222, 224, 225 groups, learning 39, 172, 173, 213 groupware 29, 157, 158, 159, 160, 161, 162, 164, 167, 168, 185, 247 learners, intuitive-feeling (NF) 121 learners, intuitive-thinking (NT) 120 learners, sensing-feeling (SF) 121 learners, sensing-thinking (ST) 120 learning, asynchronous 24, 25, 47, 54, 55, 63, 39, 47, 48, 85, 134, 187, 282 learning, blended 22, 24, 25, 31, 34, 50, 54, 34, 54, 46, 54, 55, 63, 244, 258, 298, 303, 314, 321, 326, 330, 331 learning, cooperative 102, 121, 122, 128, 175, 261, 281, 314 learning, hybrid 22, 55 learning, synchronous 25, 44, 49, 54, 49, 85, 173, 304 H hierarchical hyper-concept map (HHCM) 231 human relations theory 212 I information systems, management 140, 150, 154, 259 0 K Index learning, transfer of 86, 87, 273 learning communities 68 learning communities, dynamic 69 learning environment, virtual 57, 63, 67, 173, 175, 310 learning management system (LMS) 2, 5, 7, 17, 175, 283, 289 learning perspective, social constructivist 192, 206 learning style, interpersonal 121 learning style, mastery 120 learning style, self-expressive 121 learning style, understanding 120 lectures, recorded 7, 242, 243, 246, 256 long run average cost curve (LRACC) 333, 340 M Macromedia Dreamweaver 233 Macromedia Flash 232, 233 Mathworks Matlab 232 mega universities (MU) 334, 335 metaphorical graphical user interfaces 75 metaphors, complimentary 75 metaphors, confounding 76 Microsoft Visual C++ 233 Microsoft Visual J++ 232, 233 minimum efficient scale (MES) 332, 338 Moodle 6, 283, 286, 289 multiple intelligences (MI) 116, 121, 122, 123, 125 P perceived shopping risk 296, 299, 302, 304, 308 progress monitoring system 263, 264 S sense of presence 72 sensory approaches 119 service considerations 296, 299, 300, 308 social constructivism 67 social cost benefit analysis (SCBA) 333, 336 social network 162, 163, 164, 166, 167 social skills 214 study units (SUs) 231, 232 synchronous tools 71 T teaching activities 36, 328 team cohesiveness 167 teams, virtual 58, 159, 190 technology, collaborative 158, 160 technology, instructional 65, 66, 69, 75, 278, 311, 337 teleconferenced courses 134, 140, 146, 147, 148, 149 teleconferencing 40, 133, 134, 135, 136, 137, 139, 142, 343, 147, 148, 149, 150, 147 transformation adult theory 24 tutorial, chat 174, 177, 180, 184, 186, 187 V videoconferencing, interactive 25, 54, 25, 54, 29 virtual worlds 66 VTEL 101, 113 W Web-based seminars (Webinars) 240 Web course design 228, 229, 237 Web course development tools 228, 229, 231–237 Web course implementation 228, 229, 232, 233, 235, 237 WebCT 5, 6, 7, 8, 14, 23, 28, 56, 103, 110, 113, 174, 175, 176, 177, 242, 246, 247, 283 withdrawal rates 260 workspace, shared 66, 161 ... of Information Communication and Technology Education (IJICTE) and Online and Distance Learning reference source The Handbook of Distance Learning for Real- Time and Asynchronous Information Technology. .. brush scrutiny of 17 of the most up-to-the-minute topics in this rapidly changing medium xvii The Handbook of Distance Learning for Real- Time and Asynchronous Information Technology Education is... Cataloging-in-Publication Data Handbook of distance learning for real- time and asynchronous information technology education / Solomon Negash [et al.], editors p cm Includes bibliographical references and index