PMI-ACP® Project Management Institute Agile Certified Practitioner Exam Study Guide J Ashley Hunt PMP, PMI-ACP, Project +, CSM, MCAS Senior Acquisitions Editor: Kenyon Brown Development Editor: Gary Schwartz Senior Production Editor: Christine O’Connor Copy Editor: Judy Flynn Editorial Manager: Mary Beth Wakefield Production Manager: Kathleen Wisor Executive Editor: Jim Minatel Book Designers: Bill Gibson and Judy Fung Proofreader: Nancy Carrasco Indexer: Robert Swanson Project Coordinator, Cover: Brent Savage Cover Designer: Wiley Cover Image: Getty Images Inc./Jeremy Woodhouse Copyright © 2018 by John Wiley & Sons, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-1-119-43445-0 ISBN: 978-1-119-43463-4 (ebk.) ISBN: 978-1-119-43446-7 (ebk.) 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Project Management Institute, Inc All other trademarks are the property of their respective owners John Wiley & Sons, Inc is not associated with any product or vendor mentioned in this book For my husband, Chris, and my daughter, Izabella I love you both so much Acknowledgments This book would not exist were it not for the prompting of my husband, Chris, to step out of my day-to-day routine and follow a bucket list item to completion Thanks also go to Will Panek, an accomplished author, a co-worker, and my foot in the door of publishing I also have to thank StormWind Studios for supporting me always and being an allaround amazing place to work and learn, as well as all of my students over the years who challenged me, learned from me, and in the end allowed me to benefit from their experience and their stories My thanks are also due to Gary Schwartz, for being one of the best editors in publishing to work with and for his tireless contributions to my very steep learning curve And to all of those at Wiley who gave me a shot and who helped with this title, many thanks About the Author J Ashley Hunt is currently an instructor of project management at StormWind Studios for Waterfall and Agile project management She has helped certify over 10,000 students around the world in the PMIACP® Agile certification, Project Management Professional (PMP®) certification, and CompTIA Project +® certification, with a first-time pass rate of over 90 percent Ashley has expertise in consulting globally for best practice implementation and certification in multiple project management best practices as well as leadership skills instruction She has over 20 years of public speaking and project management experience She has traveled the world teaching and consulting in many industries, including government, manufacturing, pharmaceuticals, and technology Ashley has authored over 150 courses that have been taught by her and others around the world She enjoys engaging people in stories and taking large amounts of information and breaking it down into fun, real-world levels This is her first published study guide Contents Acknowledgments About the Author Preface Introduction It Pays to Get Certified How Certification Helps Your Career Steps to Getting Certified and Staying Certified How to Obtain More Information Before You Begin Studying for the PMI-ACP® Certification Exam Why Become PMI-ACP® Certified? How to Become a PMI-ACP Certified Professional Who Should Read This Book? What Does This Book Cover? Tips for Taking the PMI-ACP Exam What’s Included in the Book Interactive Online Learning Environment and Test Bank How to Use This Book and the Interactive Online Learning Environment and Test Bank PMI-ACP® Exam Objectives PMI-ACP® Certification Exam Objective Map Assessment Test Answers to Assessment Test Chapter Agile Foundations History and the Agile Manifesto Summary Exam Essentials Review Questions Chapter Scrum and eXtreme Programming (XP) What Is Scrum? The Scrum Team Scrum Artifacts Scrum Events The Daily Scrum The Sprint Review The Sprint Retrospective eXtreme Programming (XP) Overview Core Practices of XP Summary Exam Essentials Review Questions Chapter Key Aspects of Additional Agile Methodologies Dynamic Systems Development Method Kanban What Is Lean Product/Software Development? Feature-Driven Development Crystal Methods Adaptive Software Development (ASD) Creating a Successful Mindset Summary Exam Essentials Review Questions Chapter Agile Initiation and Stakeholder Engagement Charters and Agile Projects Determining Return on Investment Techniques of Pre-Project Engagement The Definition of Done Agile Knowledge Sharing and Communication Summary Exam Essentials Review Questions Chapter The Human Side of Agile Project Management Interpersonal Skills Conflict Resolution Adaptive Leadership Summary Exam Essentials Review Questions Chapter Agile Estimation and Planning Iteration Zero Analyzing Based on Business Value Timeboxing Themes, Epics, and User Stories Backlog Refinement Story Mapping Relative Sizing Planning Poker Planning Poker Best Practices Initial Velocity Iteration/Sprint Calculations Story Point Estimates and Spikes Summary Exam Essentials Review Questions Chapter Effective Team Performance on Agile Projects Tuckman’s Ladder Shu Ha Ri and Skill Mastery Dreyfus Model: Five Stages of Skill Acquisition Collaborative Working Environments Distributed Teams Osmotic Communication Team and Individual Coaching Velocity Tracking Burn Down and Burn Up Charts Summary Exam Essentials Review Questions Chapter Agile Execution and Tracking of Iterations Return on Investment and Benefit Measurement Methods Earned Value Analysis Key Performance Indicators The Triple Constraints The Gulf of Misunderstanding Dot Voting, or Multi-Voting MoSCoW Monopoly Money 100 Points Kano Analysis Customized Procurement Summary Exam Essentials Review Questions Chapter Detecting Problems and Working Through Changes The Cost of Changes Determining Defects Risk Management Summary Exam Essentials Review Questions Chapter 10 Tailoring, Quality Management, and Improving Project Processes Tailoring Tailoring and the PMBOK® Guide Lead Time and Cycle Time Process Improvement Value Stream Mapping Continuous Product Improvement Summary Exam Essentials Review Questions Appendix A Next Steps What Is the PMI-ACP Certification? Tools and Techniques Overview Task Overview Tools and Techniques Overview Knowledge and Skills Concluding Thoughts Appendix B Answers to Review Questions Chapter .. .PMI-ACP Project Management Institute Agile Certified Practitioner Exam Study Guide J Ashley Hunt PMP, PMI-ACP, Project +, CSM, MCAS Senior Acquisitions... to Glassdoor The Project Management Institute s Agile Certified Practioner (PMI-ACP ) certification enhances your project management knowledge Professionals who are PMI-ACP certified are 85... of project management at StormWind Studios for Waterfall and Agile project management She has helped certify over 10,000 students around the world in the PMIACP® Agile certification, Project Management