oral test FOR INTERNATIONAL TRADE

ORAL TEST 2ND Unit Câu Advantages of exporting Nowadays, exporting is one of the factors to assess the development of a country, because it brings a lot of benefits, the following are some of the main advantages for export: Firstly, it increases sales and profits, when we export more goods abroad, we will earn a lot of foreign exchange, which increased turnover and profits The second is diversification Sales in multiple markets allows companies to diversify and distribute their own risk Companies are not related to the economic cycle on the domestic market or a specific country The next, offset the seasonal demands Companies products or services that are used only in certain seasons locally may be able to sell their products or services in foreign markets during different seasons Moreover, exporting will creat the ability to grow the business Companies that engage in export trade and tend to have a presence or representation in foreign markets This may require additional staff and therefore lead to an expansion And Sale of excess production capacity Companies may have surplus production for some reason can sell their products in foreign markets Then is that Acquire new knowledge and experience Go International provides ideas and information on new technologies and new marketing techniques and foreign competitors Lastly, exporting can expand the life cycle of the product Many products go through different cycles is provided, growth and maturity, and decline phase and this is the end of their usefulness in a given market Once the product reaches the final stage, and a certain maturity in the market, you can view the same product in different markets where the product was marketed ever before Câu The difficult VN faces in exporting Although Vietnam's exports are achieving encouraging results, but in-depth studies have shown that there are many problems arise in the export process Many difficulties are increasingly becoming clear obstacles hamper (chướng ngại kìm hãm) exports of Vietnam The added value of exported goods is low due primarily based on exploit the elements of natural conditions and cheap labor Export policy development in recent years the focus on quantity targets, not really interested in the quality and efficiency of export Vietnam has effectively exploit competitive advantage based on technology export, labor skills, management to create the export sector capable of competing high levels of scientific and high technology, capable of stages involved in creating high added value in global value chains In addition, the expansion of exports are in danger of depletion of natural resources, biodiversity depletion and environmental pollution Export growth, in some extent, based primarily on encouraging exploit of natural resources and increasing the use of inputs pollutants Because the items of Vietnam does not require high technology to the mass use of technology and import structure shows that the technology is less advanced (relative comparison with the United States and Europe) because we all technologies are imported from China and ASEAN) Similarly, the agricultural sector and export processing in Vietnam not to the extent of human resources requires high knowledge but should have good practical skills While general workers switching between textile and footwear to electronics has lost a lot of effort in training skilled workers Export is one of the priority areas of credit funds this year, think the central bank, the Ministry of Industry and Trade, the Ministry of Finance should issues of incentives to guide to the credit institution building and practical implementation of the program to gradually fix the shortcomings in export activities, bringing Vietnam's export sector more sustainable growth Câu What is free trade ? Free trade is the removal of the barrier formed by the countrise to make the flow of goods moving from one country to another more favorable(thuậnlợi) on the basis of equal competition These barriers can be said on the tariff, import and export licenses, regulations on quality standards of goods and quarantine(kiểmdịch) requirements and methods of taxation, etc The barriers are objects of the WTO agreements that are monitoring implementation( giámsátthựcthi ) Say in brief how good it is for both producer and consumer? When free trade appears, countries will benefit by specializing( chuyênsảnxuất) in the production of goods and services that they can produce most efficiently, and thanks to the exchange of goods and services to get the goods and services that other countries production with higher quality but lower price In doing so, the country will benefit from more efficient producers, consumers have more choices than goods and services of better quality but lower price The removal of barriers will allow consumers access to the vast markets of the world with a full range of goods, from food, clothing, and manufactured goods other to create the services that form the infrastructure( cơsởhạtầng ) of a modern economy, from finance to telecommunications, transport and education… Câu What comparative advantages does Viet Nam have? Every country has the comparative of advantages All countries will be better if they concentrates on doing the thing it does best Viet Nam too It is trying to become a develop couutry by exploit maximum these comparative advantage Firs, VN is a rice agriculture country It is the second largest rice exporting countries the world With a tropical climate, good farming conditions that suitable for rice, In 2013, the total output of exporting rice is about seven million tons An amazing number This is the most important comparative advantages of Viet Nam Secondly, moreover Viet Nam also concentrate on textile and agriculture products such as : shoes, clothes, silk, coffee… so on thanks to long experience of Viet Nam famers and good conditions of weather… these product can get the good position in the world market That is two biggest comparative advantages of Viet Nam How can VietNam exploit its comparative advantages? To exploit the comparative advantage, Vietnam should improve the productivity of all product By basing on famers experience, in addition, it has to improve the means of production, change the new farming methods to get the highest quality an quantity Moreover, the government should support to the farmers, encourage them to work more actively The last one, I think we need to get new methods by learning from develop country such as Janpan, America… That is all my attitude Thanks for listening  Câu Vietnam has become the second largest rice exporter in the world What should Vietnam to maintain thí position? Our country had to spent a lot of stages to become the second largest rice exporter in the world So we should everything to maintain this position In my opinion, the most important thing is quality The global market is a highly competitive place and by participating in this market, the products must be at high quality If not, we will lose and disappear from the market Because not only Vietnam but also other countries have exported rice in the world and they are really strong competitors, for example: Thailand, () So we have to constantly improve rice’s quality to make imported countries believe and choose our products instead of others The second, Justified policy to encourage farmers I have read in a lot of newspapers and they say that: Although Vietnam is one of the largest rice exported countries, but our farmers’ life is still poor and hard Especially, their income is times low compare with the farmers in other countries So a lot of our farmers have to leave their field and come to the large cities to improve their life So the government should have justified policy to help and encourage the farmers to produce and export rice Unit Câu Be global think local Muốn phát triển tồn cầu trước hết phải hiểu rõ địa phương ( If u wanna to be global brand , u must success in each country u target ) Global is about the size and strength of a business Local is about the people or market that business want to know - where they live and work, how they think, what they value For specific example , the healthy of the forest and tending the trees With only a view of the forest as a whole, it is possible to overlook areas that need attention If we look into each tree ,it easy to focus on and take care of that tree better Take the tree good is also mean keeping the good healthy for forest Global is a bit like the forest and the trees in the forest is these market which business target The success in each market will make business success in the world Just said that but it’s not easy to Business have to consider a lots of factors in local when you want to release a new product With worldwide brands ,it possible to change your message from country to country, or even within one market For some factors : Translate for Culture Without cultural awareness, direct translation has the potential to confuse,alter meaning or even offend One well-known example of missing cultural translation is the Chevy Nova ( a car company ) , which failed in the Spanish-speaking market where No Va literally means “it does not go.” Preferences of customer Coca-cola produces a version for Japan which is sweeter than the one sold in the US or The Japanese prefer beef with a higher fat content, so MCDonald’s naturally obliges Human characteristics In Japan , Mister Donut's coffee cup smaller and lighter to suit the Japanese's hand , even the donut is a little smaller Câu What are the advantages and disadvantages of brand name products for customers? Advantage _ assurance about quality : for sure to become a famous brand the company or the product was used by a lot of customers and it was believed to choose and use so when you used a products in the famous name you needn’t care a lot about the quality which is a big problem when you chose and used a product of the new brand … _diversity and improvements : beside the quality , the diversity and improvements aren’t less important than , the famous brand it mean they can earn much money ( for sure it’s famous in the good way not famous because the scandals ) with the famous with the money and with the demand of market , the new products are made and the old products are update everyday are the truism so the customer will easier to approach with the new technology and have a change to choses the product suitable with themselves … (ex: the application on smart phone it almost update every day ) _ service : I think this is the advantage for customers when they use a celebrated product too with a large company sometimes the price of the brand and the reputation are higher than the price of material so they always try to make a best service for customer because if have any problems with there product the good services are the good way to improve the juncture and keep the customer Some service like training skill for seller , environment in the company , guarantee , and they will make sure for almost problem of customers …… • Disadvantage _ price : expensive _ easier to buy a fake if they just look at the name and forget the most importance thing in product is quality _ Sometimes it will waste a lot of money if follow the brand • Câu What are the advantages and disadvantages of brand name products for producers? • Cost If you wish to create and maintain a strong brand presence, it can involve a lot of design and marketing costs A strong brand is memorable, but people still need to be exposed to it, this often requires a lot of advertising and PR over a long period of time, which can be very costly There are also costs involved with the creating of a brand image or logo (Paying for a designer, printing new letterheads/business cards etc.), and although most of these are only one off costs, they are still relatively large for most small businesses The exposure of your brand can be left to word of mouth, this will save you money, but will also greatly slow down the exposure your brand receives • Impersonal One of the main problems with many branded businesses is that they lose their personal image The ability to deal on a personal basis with customers is one of the biggest advantages small business have, and poorly designed branding could give customers the impression that your business is losing its personal touch • Fixed Image Every brand has a certain image to potential customers, and part of that image is about what products or services you sell If you are known for selling just one product, and you want to sell another product, will you be able to so effectively ? If you sell computers, would your brand name be suitable for selling vacuum cleaners? If your brand is focused too strongly on one product, it can limit your ability to sell other products • Timescale The process of creating a brand will usually take a long period of time As well as creating a brand and updating your signs and equipment (e.g Stationary, vehicles etc…), you need to expose it to your potential customers It is commonly shown that people need to see an advert at least three times before they absorb it, which means you will need to advertise and promote the brand for a considerable amount of time before it will become well known Advantages: - Loyalty to a brand that customers continue to buy products or services because of a strong brand is a guarantee of the product where - Price high to allow businesses to get higher rates The strong branded products are more likely than higher priced competitors, but consumers still accept - Strong brand creates credibility facilitate the introduction of new products Câu WHAT SHOULD BE DONE TO MAKE PUBLIC TRANSPORT MORE APPEALING TO PEOPLE IN HCMC There are some advantages of bus in HCMC such as the ticket is cheap, more safety than motorbike, you would not worry about the bad weather,…, so I think it will be the most suitable transportation for student like us Beside that, there are also a lot of problems with it that make people aren't satisfied when using the bus The first reason people don’t want to use bus that is the badly treated of driver and driver’s mate to the passengers Driver or driver’s mate are usually angry, shouting at customers, they are very rude, so that that people didn’t want to use bus anymore Solution: So I think the Saigon bus company should re-training their staff and have a stricter in recruitment In the other hand, I think they should reward for staffs who have polite attitude with passengers, so that the driver or driver’s mate may not be angry with customers anymore Even if the bus ticket’s price is higher, I think the customers will still satisfied The second problem that is punctuality One of the biggest problem in HCMC that is traffic jam, so that when you use bus for going to school or go somewhere in rush hour, that is a bad idea, you’re definitely late So the best choice is motorbike, no one in this case want to take a bus Solution: I think the city government should make a separate lanes only for bus So you will not late anymore The next problem is the bus system in our city is too old Everything in the bus are all in bad condition such as the floor, the glass is dirty, it’s smell, the air condition sometime can’t use anymore Solution: So I think the Bus Company should upgrade them such as replace the too old bus with the new one Câu What should be done to make the public transport more appealing to people in HCM city? Nowadays, the increasing number of private vehicles are the main cause of congestion and air pollution which threat directly human's life in cities In order to reserve this decline, people were need to use public transport, So, what should be done to make the public transport more appealing to people in HCM city? - The pubic transport in HCM city now is only BUS - first, make cost of ticket bus is the most competitive as possible - second, increase bus routes in anywhere in HCM city that the BUS can be! - third, increase bus station, make it colorful, clean and beautiful - fourth, keep bus always clean, comfortable, especially, bus don’t have unpleasant taste - fiveth, prohibit overloading passenger in bus - sixth, ticket seller must have polite attitude to the passengers and warn to passengers when to appear a person as theft in bus - last, acknowledge people that using bus is reducing polluted invironment UNIT Câu 1: WHAT METHODS DO SUPERMARKETS USE TO MAKE CUSTOMERS SPEND MONEY? - Firstly, They usually arrange all products on the shelves along the aisles and they often divide the supermarket into many different areas You can be attracted by variety of goods when you travel around and of course you buy things that you never thought of - Secondly, “eye level is buy level” ? The items supermarket really want to sell is always arranged at your eye level Customers tend to grab whatever they see first - Thirdly, Whenever we go to the supermarket , there is an area was called end-of-aisle You may usually see at this area “special offer” but you should be careful The study have showed that the customers purchase the items at end-of-aisle much more time than at the ordinary rows, so that the supermarket usually put the items which nearly out of date at this place So it doesn’t mean you will have a bargain - Next, At vegetable place or fashion place, almost products are still lighted with many color lights, they look very fresh and beautiful so you will put them in the trolley without thinking - And lastly, on special day, many supermarkets often give the patrons the price list to introduce the new product When you go to the supermarket on this days, you sometimes receive promotional presents or you will be discounted some percent on the bill if you purchase a large amount of goods Câu 2: TELL SOME SHOPPING METHODS AND THE ADVANTAGES OF EACH ONE There are main shopping methods: Shopping online, direct shopping and phone booking - For shopping online, it helps us save time and has wide range of product for us to choose freely we only use mouse then click and we can have products we like, we can pay easily by credit card - For direct shopping, it has lots of sample for tasting, we can check products immediately, and especially we can bargain - For phone booking, we may receive the products only need a call, it is very quick Câu 3: NAME DIFFERENT KINDS OF SHOP/ RETAILERS YOU KNOW? Stores that sell particular types of goods: · Bookstore/clothes store/record store etc.:A store that sells one type of goods · Grocery store: A store that sells food and other things used in the home · Supermarket:A large store that sells many different kinds of food and things people need for the house · Bakery:A place or area within a grocery store where bread, cakes, cookies, etc are made or sold · Delicatessen/deli:A small store or an area within a grocery store that sells cheese, cooked meat, bread, etc · Liquor store:A small store where alcohol is sold · Drugstore:A store where you can buy medicines, beauty products, etc · Hardware store:A store that sells equipment and tools that you use in your home and yard · Nursery/garden center:A place where plants and trees are grown and sold · Newsstand:a place on a street where newspapers and magazines are sold · Boutique:A small store that sells fashionable clothes or decorations Stores that sell different types of goods: · Convenience store:A store where you can buy food, newspapers, etc., that is often open 24 hours each day · Department store: A large store that sells many different products, such as clothes, kitchen equipment, etc · Chain store:One of a group of stores owned by the same company · Superstore:A very big store, especially one that has many different types of products, or one that has a lot of one type of product Stores that sell goods more cheaply: · Outlet store:A store that sells things for less than the usual price · Warehouse store:A store that sells things in large amounts at lower prices Câu 4: SUPPOSE YOUR STORIES SMALLER THAN OTHERS IN YOUR AREA HOW CAN YOU COMPETE WITH THEM SUCCESSFULLY? Imagine owner of a store, but my store is smaller than others in your area So, to compete with them successfully,we will solve this situation by these ways: - I’ll decorate it more attractive to suit for own segment - Focus on serving the customer the best Store have nice and enthusiasm staffs - Although a store is small, its very clean and orderly - Besides that, I’ll make a marketing strategy by giving loyal card for long-term customers, advertising and preparing promotion and don’t forget to raise quality products and services - And I'll Analyze the competition to develop the best stores Câu 5: WHAT ARE THE ADVANTAGES AND DISAVANTAGES OF SHOPPING ONLINE? * Advantages: As you know, nowadays, when information technology are developing, customers prefer going shopping online than going supermarket or market Because shopping online have many advantages: • First, It's real convenience Customers just stay at home, go into website of supermarket or shop, choose items and click "buy" or “order” Sellers will bring items to their home • Second, Shopping online allows customer to buy whenever they want The shop online is openned all day It’s suitable with many people who are working all day, they don't have enough time to go out shopping After working, they can go shopping online by their computer or their smart phone in free time • Third, customers can save time and save costs of travelling Morever, with online shopping, the customers aren’t worry about the weather-conditions • Fourth, customers have many choices before buying goods Because the items will be displayed on website of shop online People can choose suitable goods for them and order goods from many different website • Finally, Customers can easily find out the information of goods and compare prices and compare the quality of goods and services before buying them Whereas, Shopping in the markets, customers are difficult to that * Disadvantages: Besides some advantages, there are a lot of disadvantages when shopping online for customer • First, when shoping online, Sometimes the network is congested, customers will be difficult to order online • Second, Customers can’t touch their hands and can’t get to test the goods before buying them In many cases, the quality goods on the website aren’t the same the actual quality of goods that the seller deliveries So, the customers may be received poor quality goods • Third, the another problem is return of goods Customers will have to pay the charge for shipping it back, repackaging, and stocking in most cases • Fourth, the payment online isn’t safe for the personal information of customers It wil be hacked when customers paid for the items online Some websites can’t make sure of the security of payment data card or their credit card • Finally, customers usually have to wait long time to receive their items Sometimes, this can take up to a month or longer if being shipped from overseas There could be delays on the delivery and miscommunications This makes the customers feel dissatisfied and uncomfortable Unit Câu How consumers benefit from competiton? When companies compete with each other, there are many benefit for consumers such as: Higher quality, Service improvement, Lower price and Light in weight…… If companies compete, the competitior will promote the enhancement of their services, and the improvement of their products ability The competition among them enable the consumers to select products whatever they want in a lower price but higher quality As you can see in the above illustration, consumers receive various benefits from competition, for example, between cell phone carriers in terms of quality improvement, such as light in weight and smaller in size, performance improvement in electronic mail and cameras and service improvement, and price reduction in telephone bills Câu 2: Why should companies make their products obsolate? It’s seem strange to say that companies should try to make their products obsolete However, if they don’t that, they will be overtakened by their competitors As you know, most products have a limited life cycle When they reach the stage “develop”, sooner or later, companies must face the problem that there will be lots of competitors can imitate their products Therefore, they have to make their products out of date and old-fashioned by offering more and more new product or improving current production lines The purpose of this work is attract and keep customers as well as make competiors can’t catch them up For example, Apple brought out smart phone production lines which have touchscreen and a lot of new features is Iphone It is popular over the world And not long time after that, many phones with the same features appear, but Apple still keeps their high position Because they continue bring out lots of new production lines It makes customers feel their own Iphone is obsolete and they want a new Iphone Or we can see Chanel, which is a famous fashion brand They always come up with new, unique ideas but beautiful and elegant For fashion industry, “obsolete” is certain However, Chanel still maintain their popularity though they must compete with other famous competitors They show the world that they create not only new clothes but also new trends To sum up, companies should try to make their products obsolete by always changing, if they want success Câu 3: What happens to any successful product or service? As you know, most products have a limited life cycle When they reach the stage “develop”, sooner or later, companies must face the problem that there will be lots of competitors can imitate their products, especially successful products or services Because other companies think maybe customers really like that products, and they can make enermous profits if they create items have the same features with the originals Therefore, unless companies can bring out more and more new ideas or improve current production lines, their competitors will catch them up and may eventually overtaken them For example, Apple brought out smart phone production lines which have touchscreen and a lot of new features is Iphone It is popular over the world And not long time after that, many phones with the same features appear, but Apple still keeps their high position Because they continue bring out lots of new production lines It makes customers feel their own Iphone is obsolete and they want a new Iphone Or we can see Chanel, which is a famous fashion brand They always come up with new, unique ideas but beautiful and elegant For fashion industry, “obsolete” is certain However, Chanel still maintain their popularity though they must compete with other famous competitors They show the world that they create not only new clothes but also new trends To sum up, in my opinion, “always change” is a good idea to make sure that their rivals can’t catch them up Câu ko thể gạch ý đc, nên MM đành phải viết đoạn Này MM tự chém, ko kiếm đc mạng, nên câu cú có ko hay người tự sửa lại theo ý nha Vì câu mà MM làm có ý nghĩa giống (câu bổ trợ cho câu kia, tính làm câu thơi ==), nên MM làm chung phần ví dụ người đọc thấy phần giải thích na ná Nói trước để ko thắc mắc Câu 4: What you often when you are not satisfied with the quality of a product or servicre? Each company has normally email, hotline or customer care department so when customers are not satisfied with the quality of a product or service, they can: - send letter to company's email to complain or comment call to hotline to recieve explanation from company's employees about fault of product or service go to customer care department at company, to present dissatisfaction about product or service and recieve an explanation from staffs require a technical staff go to your house to repair product, or suggest having a new product to replace, if possible Câu What will you to turn your company around when……? In my opinion, here are some effective methods and tips you can use when your company is failing to turn your company around: Work on a New Business Plan Once you understand what’s causing your business failure, you can start working on a new plan to eliminate that cause and replace it with better options Look for the BEST Business Partners Your business can’t succeed with your efforts alone That’s why you should try to find the best - new business partners That includes both investors and suppliers Let Go of the Least Profitable Clients Some customers are just really not worth it Instead of trying yourself with clients that are giving you little money, it’s best to work on and please clients that actually gives you the most profit You can put your marketing efforts towards finding other loyal and beneficial customers Note: Question and 5, just a short type, so everyone can speaking in the style of you want to… Ví dụ, kết luận, lời chào So, I have talk about In conclusion, I believe it is clear that ... better Take the tree good is also mean keeping the good healthy for forest Global is a bit like the forest and the trees in the forest is these market which business target The success in each... charge for shipping it back, repackaging, and stocking in most cases • Fourth, the payment online isn’t safe for the personal information of customers It wil be hacked when customers paid for the... bringing Vietnam's export sector more sustainable growth Câu What is free trade ? Free trade is the removal of the barrier formed by the countrise to make the flow of goods moving from one country