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Place & Development of Channel Systems Place: making goods & services available in the right quantities and locations, when customers want them Selecting the channel of distribution Depending on: DISTANCE PERISHABILITY SPECIAL HANDLING NUMBER OF CUSTOMERS TRANSPORTATION STORAGE Channel of distribution: any firms or individuals who participate in the flow of goods from producer to final consumer Direct Channel system : Firms distribute directly to the final consumers , they perform all activities without intermediaries because : They want to control the whole marketing job.(products, price, service) They can serve target customers at a lower cost or the work more effectively than intermediaries Direct channel is common with business customers & services In direct contact with customers, firms are more aware of changes in customer attitudes A firm may have to go direct if suitable intermediaries are not available or will not cooperate In Direct Channel: Producer sells & distributes its products to customers; therefore the firm is responsible for : warehouse equipment transport personnel needed to complete distribution activities Indirect channel: use intermediaries to distribute goods& services As consumers are spread throughout many geographic areas & They shop for certain products at specific places As direct distribution requires a big investment in facilities, people, IT Firms have to rely on the indirect channel -Intermediaries may reduce a producer’s output & carrying it in inventory until it’s sold -Intermediaries can help producers serve customer’s needs better at lower costs Types of Channel Intermediaries Wholesalers buy goods from producers & resell them, wholesalers receive , take title to goods, store them in their own warehouses, and ships them Agents & brokers facilitate the sale of a product from producer to end user They get a fee or commission based on sales volume Retailer sells goods mainly to consumers Channel Structures A product can take many routes to reach its consumer Marketers search for the most efficient channel from many alternatives available CHANNELS FOR CONSUMER PRODUCTS & CHANNELS FOR B2B &INDUSTRIAL PRODUCTS CHANNELS FOR CONSUMER PRODUCTS CHANNELS FOR B2B & INDUSTRIAL PRODUCTS Channel Strategy Decisions Factors affecting channel choice Market Factors -Target customer considerations ( who? What? Where/when? How?) - Geographic location& Size of the market - Industrial customers vs Individual consumers Product factors What products sell better through direct sales force PLC in choosing a marketing channel Producer factors - Big – Medium – small Levels of Distribution Intensity: intensive distribution/selective distribution/ exclusive distribution Intensive distribution strategy : form of distribution aimed at having a product available in every outlet at which target customers might want to buy it Selective distribution strategy: form of distribution achieved by screening dealers to eliminate all but a few in any single area Exclusive distribution strategy : form of distribution that establishes one or a few dealers within a given area ... efficient channel from many alternatives available CHANNELS FOR CONSUMER PRODUCTS & CHANNELS FOR B2B &INDUSTRIAL PRODUCTS CHANNELS FOR CONSUMER PRODUCTS CHANNELS FOR B2B & INDUSTRIAL PRODUCTS Channel. ..Selecting the channel of distribution Depending on: DISTANCE PERISHABILITY SPECIAL HANDLING NUMBER OF CUSTOMERS TRANSPORTATION STORAGE Channel of distribution: any firms... indirect channel -Intermediaries may reduce a producer’s output & carrying it in inventory until it’s sold -Intermediaries can help producers serve customer’s needs better at lower costs Types of Channel