download supply chain management 5th edition test bank chopra meindl

Answer: TRUE Diff: 1 Topic: 2.1 Competitive and Supply Chain Strategies AACSB: Analytic Skills 2 The value chain emphasizes the close relationship between all the functional strategies w

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Test Bank for Supply Chain Management 5th Edition by

Sunil Chopra, Peter Meindl

Chapter 2 Supply Chain Performance: Achieving Strategic Fit and Scope

2.1

2.1 True/False True/False QuestionsQuestions

1) A company's competitive strategy defines the set of customer needs that it seeks to satisfy through its products and services

Answer: TRUE

Diff: 1

Topic: 2.1 Competitive and Supply Chain Strategies

AACSB: Analytic Skills

2) The value chain emphasizes the close relationship between all the functional

strategies within a company Answer: TRUE

Diff: 2

3) A company's product development strategy defines the set of customer needs that it seeks to satisfy through its products and services

Answer: FALSE

Diff: 2

4) A company's product development strategy specifies the portfolio of new products that

it will try to develop

Answer: TRUE

Diff: 1

5) A company's supply chain strategy determines the nature of procurement and

transportation of materials as well as the manufacture and distribution of the product

Answer: TRUE

Diff: 1

6) The degree of supply chain responsiveness should be consistent with the

implied uncertainty Answer: TRUE

Diff: 1

Topic: 2.2 Achieving Strategic Fit

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7) The degree of supply chain responsiveness does not need to be consistent with the implied uncertainty

Answer: FALSE

Diff: 2

8) To achieve complete strategic fit, a firm must ensure that To achieve complete strategic fit, a firm must ensure that all functions in the valueall functions in the value chain have consistent strategies that support the competitive strategy

Answer: TRUE

Diff: 2

9) To achieve complete strategic fit, a firm must ensure that To achieve complete strategic fit, a firm must ensure that all functions in the valueall functions in the value chain have diverse strategies that support functional goals

Answer: FALSE

Diff: 2

10) Because demand and supplBecause demand and supply characteristics change, the supply chain strategy musty characteristics change, the supply chain strategy must change over the product life c

change over the product life c ycle if a company is to cycle if a company is to continue achieving strategic fit.ontinue achieving strategic fit Answer: TRUE

Diff: 1

11) To retain strategic fit, supply chain strategy must be adjusted over thTo retain strategic fit, supply chain strategy must be adjusted over th e life cycle ofe life cycle of

a product and as the competitive landscape changes

Answer: TRUE

Diff: 2

12) The intercompany scope of strategic fit is no longer The intercompany scope of strategic fit is no longer relevant today because therelevant today because the competitive playing field has shifted from company versus compan

competitive playing field has shifted from company versus compan y to supply chainy to supply chain versus supply chain Answer: FALSE

Diff: 1

13) A company will fail if there is a lack A company will fail if there is a lack of strategic fit or because its overall supplyof strategic fit or because its overall supply chain design, processes, and resources do no

chain design, processes, and resources do not provide the capabilities to support thet provide the capabilities to support the

maximum strategic fit

Answer: FALSE

Diff: 3

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14) The following situation would likely work well A situation in which The following situation would likely work well A situation in which marketingmarketing

is publicizing a company's ability to provide

is publicizing a company's ability to provide a large variety of products very quickla large variety of products very quickly;y;

simultaneously, distribution is targeting the lowest cost means of transportation Answer: FALSE

Diff: 1

AACSB: Reflective Thinking Skills

15) Supply chain strategy specifies what the operations, distribution, and Supply chain strategy specifies what the operations, distribution, and serviceservice

functions, whether performed in-house or outsourced, should do particularly well

Answer: TRUE

Diff: 1

2.2

2.2 Multiple Multiple Choice Choice QuestionsQuestions

1)

1) A company's competitive strategyA company's competitive strategy

A)

A) defines the set of customer needs that it seeks to defines the set of customer needs that it seeks to satisfy through its products and services.satisfy through its products and services B)

B) specifies the portfolio of new products that it will try to develop.specifies the portfolio of new products that it will try to develop

C)

C) specifies how the market will be segmented and specifies how the market will be segmented and how the product will be how the product will be positioned,positioned, priced, and promoted

D)

D) determines the nature of procurement and transportation of materials as well determines the nature of procurement and transportation of materials as well asas

manufacture and distribution of the product

E)

E) determines how it will obtain and maintain the appdetermines how it will obtain and maintain the appropriate set of skills and abilities toropriate set of skills and abilities to meet customer needs

Answer: A

Diff: 2

AACSB: Reflective Thinking Skills

2)

2) A company's product development strategyA company's product development strategy

A)

C)

C) specifies how the market will be segmented and specifies how the market will be segmented and how the product will be positioned,how the product will be positioned, priced, and promoted

D)

D) determines the nature of procurement and transportation of determines the nature of procurement and transportation of materials as well asmaterials as well as

E)

Answer: B

Diff: 1

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3)

3) A company's marketing and sales strategyA company's marketing and sales strategy

A)

C)

C) specifies how the market will be segmented and specifies how the market will be segmented and how the product will be positioned,how the product will be positioned,

priced, and promoted

D)

E)

E) determines how it will obtain and maintain the appdetermines how it will obtain and maintain the appropriate set of skills and abilities to meetropriate set of skills and abilities to meet customer needs

Answer: C

Diff: 2

4)

4) A company's supply chain strategyA company's supply chain strategy

A)

C)

C) specifies how the market will be segmented and specifies how the market will be segmented and how the product will be positioned,how the product will be positioned,

priced, and promoted

D)

E)

Answer: D

Diff: 1

5)

5) Which of the following determines the nature of Which of the following determines the nature of procurement of raw materials, transportation ofprocurement of raw materials, transportation of materials to and from

materials to and from the company, manufacture of the product or operation to provide the company, manufacture of the product or operation to provide the service,the service, and distribution of the product to

and distribution of the product to the customer along with follow-up service?the customer along with follow-up service?

A)

A) Competitive strategyCompetitive strategy

B)

B) Product development strategyProduct development strategy

C)

C) Marketing and sales strategyMarketing and sales strategy

D)

D) Supply chain strategySupply chain strategy

E)

E) none of the abovenone of the above

Answer: D

Diff: 1

6)

6) Which of the following defines the set of customer Which of the following defines the set of customer needs that a company seeks to needs that a company seeks to satisfysatisfy through its products and services? A) Competitive strategy

B)

C)

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E)

Answer: A

Diff: 2

7)

7) Which of the following specifies the portfolio of new products that a Which of the following specifies the portfolio of new products that a company will trycompany will try

to develop?

A)

A) Competitive strategyCompetitive strategy

B)

C)

D)

E)

E) all of the aboveall of the above

Answer: B

Diff: 1

8) A supply chain strategy involves decisions regarding

A)

A) inventory.inventory

B)

B) transportation.transportation

C)

C) operating facilities.operating facilities

D)

D) information flows.information flows

E)

Answer: E

Diff: 2

9)

9) A supply chain strategy involves decisions regarding all of the A supply chain strategy involves decisions regarding all of the following exceptfollowing except

A)

A) inventory.inventory

B)

B) transportation.transportation

C)

C) new product development.new product development

D)

D) operating facilities.operating facilities

E)

E) information flows.information flows

Answer: C

Diff: 2

10) Which of the following is not a key to the success or failure of a company?

A) The competitive strategy and all functional strategies must fit together to form

a coordinated overall strategy

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B) The competitive strategy and all functional strategies operate independentlThe competitive strategy and all functional strategies operate independentl y of eachy of each other C) The different functions in a co

other C) The different functions in a company must appropriately structure their processesmpany must appropriately structure their processes and resources to be able t

and resources to be able to execute strategies successfully.o execute strategies successfully

D)

D) Each functional strategy must support other functional strategies and help a Each functional strategy must support other functional strategies and help a firm reach itsfirm reach its competitive strategy goal

E)

E) All of the above are keAll of the above are keys to success.ys to success

Answer: B

Diff: 2

11)

11) Which of the following are basic steps to achievinWhich of the following are basic steps to achievin g strategicg strategic

fit? A) Understanding the customer and supply uncertainty

B) Understanding the supply chain capabilities

C) Achieving strategic fit

D) All of the above are

D) All of the above are basic steps to achieving strategic fit E)basic steps to achieving strategic fit E)

None of the above are a basic step to achieving strategic fit

Answer: D

Diff: 2

12)

12) The uncertainty of customer demand for a product is the A)The uncertainty of customer demand for a product is the A)

rate of strategic uncertainty

B)

B) demand uncertainty.demand uncertainty

C)

C) implied demand uncertainty.implied demand uncertainty

D)

D) average forecast error.average forecast error

E)

Answer: B

Diff: 2

13)

13) The uncertainty that exists due to the The uncertainty that exists due to the portion of demand that the supplportion of demand that the supply chain is requiredy chain is required

to meet is the

A) rate

A) rate of strategic uncertainty.of strategic uncertainty

B) demand uncertainty

C) implied demand uncertainty

D) average forecast error

E) none of the above

Answer: C

Diff: 2

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14) Which of the following customer needs will cause Which of the following customer needs will cause implied uncertainty of demandimplied uncertainty of demand

to decrease?

A) Range of quantity required

increases B) Lead time decreases

C) Variety of products required increases

D) Required service level increases

Answer: E

Diff: 2

15)

15) Which of the following customer needs will cause Which of the following customer needs will cause implied uncertainty of demandimplied uncertainty of demand

to increase?

A) Product margin

B) Lead time decreases

C) Average stockout rate

D) Average forced season end

markdown E) none of the above

Answer: B

Diff: 2

16)

16) Which of the following isWhich of the following is not a characteristic of customer demand correlated with implied uncertainty?

A) Product margin

B) Unpredictable and low yields

C) Average stockout rate

D) Average forced season end markdown

E) None of the above

E) None of the above are correlated with implied uncertainty.are correlated with implied uncertainty

Answer: B

Diff: 2

17)

17) Which of the following isWhich of the following isnot a supply chain capability that will impact supply uncertainty? A) Evolving production process

B) Inflexible supply capacity

C) Limited supply capacity

D) Product margin

E) Unpredictable and low yields

Answer: D

Diff: 2

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18)

18) The first step in achieving strategic fit between competitive and The first step in achieving strategic fit between competitive and supply chain strategies issupply chain strategies is

to A) understand the supply chain

to A) understand the supply chain and map it on the and map it on the responsiveness spectrum.responsiveness spectrum

B) understand customers and supply chain uncertainty

C) match supply chain responsiveness with the implied u

C) match supply chain responsiveness with the implied u ncertainty of demand.ncertainty of demand

D) ensure that all functional strategies within the supply chain

D) ensure that all functional strategies within the supply chain support the supply chain's levelsupport the supply chain's level

of responsiveness

Answer: B

Diff: 3

19)

19) The second step in achieving The second step in achieving strategic fit between competitive and supply chain strategies isstrategic fit between competitive and supply chain strategies is to

A) understand the supply chain and

A) understand the supply chain and map it on the responsivenessmap it on the responsiveness

spectrum B) understand customers and supply chain u

spectrum B) understand customers and supply chain u ncertainty.ncertainty

D) ensure that all functional strategies within the supply chain

D) ensure that all functional strategies within the supply chain support the supply chain's levelsupport the supply chain's level

of responsiveness

Answer: A

Diff: 3

20)

20) The final step in achieving strategic fit between coThe final step in achieving strategic fit between co mpetitive and supply chain strategies ismpetitive and supply chain strategies is

to A) understand the supply chain a

to A) understand the supply chain and map it on the nd map it on the responsiveness spectrum.responsiveness spectrum

B) understand customers and supply chain uncertainty

D) combine customer and supply chain uncertainty and map it on the implied

uncertainty spectrum

E) all of the above

Answer: C Diff: 2

21)

21) Supply chain responsiveness includes the ability to do Supply chain responsiveness includes the ability to do which of the following?which of the following?

A)

A) Handle supply uncertaintyHandle supply uncertainty

B)

B) Understand customers and supply chain uncertaintyUnderstand customers and supply chain uncertainty

C)

C) Match supply chain responsiveness with the implied uncertainty of demandMatch supply chain responsiveness with the implied uncertainty of demand

D)

D) Ensure that all functional strategies within the supply chain support the supplEnsure that all functional strategies within the supply chain support the suppl y chain's levely chain's level

of responsiveness

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Answer: A

Diff: 2

22)

A) Understand customers and supply chain

B) Meet a very high service level

C) Match supply chain responsiveness with the implied un

C) Match supply chain responsiveness with the implied un certainty of demandcertainty of demand

D) Ensure that all functional strategies within the supply chain support the

D) Ensure that all functional strategies within the supply chain support the supply chain's levelsupply chain's level

of responsiveness

Answer: B

Diff: 2

23)

A)

A) Understand customers and supply chainUnderstand customers and supply chain

B)

B) Match supply chain responsiveness with the implied uncertainty of demandMatch supply chain responsiveness with the implied uncertainty of demand

C)

C) Meet short lead timesMeet short lead times

D)

D) Ensure that all functional strategies within the supply chain support the supplEnsure that all functional strategies within the supply chain support the suppl y chain's levely chain's level

of responsiveness

E)

Answer: C

Diff: 2

24)

24) The cost of making and dThe cost of making and delivering a product to the customer is referred toelivering a product to the customer is referred to

as A) supply chain responsiveness

B) supply chain efficiency

C) cost-responsiveness efficient frontier

D) implied uncertainty

Answer: B

Diff: 1

25)

25) The curve that shows the The curve that shows the lowest possible cost for a given level of responsiveness islowest possible cost for a given level of responsiveness is

referred to as the

A) supply chain responsiveness curve

B) supply chain efficiency curve

C) cost-responsiveness efficient frontier

D) responsiveness spectrum

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Answer: C

Diff: 2

26)

26) A firm that is not on the cost-responsiveness efficient frontier canA firm that is not on the cost-responsiveness efficient frontier can

improve A) both responsiveness and cost performance

B) only responsiveness

C) only cost performance

D) responsiveness, but not cost performance E)

neither responsiveness nor cost performance

Answer: A

Diff: 1

27)

27) A graph with two axes with A graph with two axes with implied uncertainty along the horizontal aximplied uncertainty along the horizontal axis andis and

responsiveness along the vertical axis is referred to as the

A) implied

A) implied uncertainty spectrum.uncertainty spectrum

B) responsiveness spectrum

C) uncertainty/responsiveness map

D) zone of strategic fit

Answer: C

Diff: 2

28)

28) The relationship where increasing implied uncertainty from customers and supplThe relationship where increasing implied uncertainty from customers and suppl y sources isy sources is best served by increasing responsiveness from the supply chain is known as the

A) implied uncertainty spectrum

B) responsiveness spectrum

C) uncertainty/responsiveness map

D) zone of strategic fit

Answer: D

Diff: 2

29)

29) The drive for strategic fit should come fromThe drive for strategic fit should come from

A)

A) the supply chain manager.the supply chain manager

B)

B) the strategic planning department.the strategic planning department

C)

C) the highest levels of the organization, such as the CEO.the highest levels of the organization, such as the CEO

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