LNBIP 260 Marcello La Rosa · Peter Loos Oscar Pastor (Eds.) Business Process Management Forum BPM Forum 2016 Rio de Janeiro, Brazil, September 18–22, 2016 Proceedings 123 Lecture Notes in Business Information Processing Series Editors Wil M.P van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA 260 More information about this series at http://www.springer.com/series/7911 Marcello La Rosa Peter Loos Oscar Pastor (Eds.) • Business Process Management Forum BPM Forum 2016 Rio de Janeiro, Brazil, September 18–22, 2016 Proceedings 123 Editors Marcello La Rosa Queensland University of Technology Brisbane, QLD Australia Oscar Pastor Universidad Politècnica de Valencia Valencia Spain Peter Loos DFKI Universität des Saarlandes Saarbrücken, Saarland Germany ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-319-45467-2 ISBN 978-3-319-45468-9 (eBook) DOI 10.1007/978-3-319-45468-9 Library of Congress Control Number: 2016948606 © Springer International Publishing Switzerland 2016 This work is subject to copyright All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed The use of general descriptive names, registered names, trademarks, service marks, etc in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland Preface The International Conference on Business Process Management (BPM) is the premium forum for researchers, practitioners, and developers in the area of BPM This year, the Steering Committee welcomed the idea of creating a new sub-track, called the “BPM Forum,” with separate proceedings, in the spirit of the successful CAiSE Forum The BPM Forum took place together with BPM 2016 during September 18–22 in Rio de Janeiro, Brazil, hosted by the Federal University of the State of Rio de Janeiro The forum aimed at gathering papers that showcase fresh ideas and emerging topics in the BPM discipline The papers had to demonstrate potential for stimulating interesting discussions at the conference, even if they were not yet at the same level of maturity as the regular papers that are accepted at BPM We selected these papers from those that were not accepted to BPM 2016, based on the recommendation of the senior Program Committee members, after discussing with the Program Committee (PC) members that were assigned to review the papers Special care was taken to avoid overlap with the workshops associated with the BPM Conference As a result, we selected 13 papers out of 106 papers The papers in this volume cover topics related to process modeling, process execution, and to management aspects of the BPM discipline Each paper was reviewed by four PC members and by one senior PC member who moderated the discussion and wrote the meta-review Overall, the review process involved 20 senior PC members and 89 PC members We would like to express our gratitude to the BPM Steering Committee for welcoming the idea of the BPM Forum, and to Flavia Maria Santoro, the organizing chair, and her team, for helping us with its implementation We would also like to thank the PC and the broader reviewer community for their dedicated commitment, and in particular the senior PC members for moderating the review process and preparing the paper recommendations Finally, we would like to congratulate the authors of all submitted and accepted papers for their high-quality work, and thank them for choosing the BPM Forum as their outlet for publication We hope you will find this volume an interesting reading to stimulate your BPM thinking September 2016 Marcello La Rosa Peter Loos Oscar Pastor Organization The BPM Forum was a sub-track of BPM 2016, which was organized by the Federal University of the State of Rio de Janeiro, and took place in Rio de Janeiro, Brazil Steering Committee Wil van der Aalst (Chair) Boualem Benatallah Jörg Desel Schahram Dustdar Marlon Dumas Manfred Reichert Stefanie Rinderle-Ma Barbara Weber Mathias Weske Michael zur Muehlen Eindhoven University of Technology, The Netherlands University of New South Wales, Australia University of Hagen, Germany Vienna University of Technology, Austria University of Tartu, Estonia University of Ulm, Germany University of Vienna, Austria Technical University of Denmark, Denmark HPI, University of Potsdam, Germany Stevens Institute of Technology, USA Executive Committee General Chair Flavia Maria Santoro Federal University of the State of Rio de Janeiro, Brazil Program Chairs Marcello La Rosa Peter Loos Oscar Pastor Queensland University of Technology, Australia DFKI/Saarland University, Germany Universitat Politècnica de València, Spain Industry Chairs Claudia Cappelli Silvia Inês Dallavalle de Pádua André Macieira Michael Rosemann Federal University of the State of Rio de Janeiro, Brazil University of São Paulo, Brazil Elo Group, Brazil Queensland University of Technology, Australia Workshop Chairs Marlon Dumas Marcelo Fantinato University of Tartu, Estonia University of São Paulo, Brazil Tutorial and Panel Chairs Manfred Reichert Lucinéia Heloisa Thom University of Ulm, Germany Federal University of Rio Grande Sul, Brazil VIII Organization Demonstration Chairs Leonardo Azevedo Cristina Cabanillas IBM Research/Federal University of Rio de Janeiro State, Brazil Vienna University of Economics and Business, Austria Doctoral Consortium Chairs Fernanda Baião Hajo A Reijers Federal University of the State of Rio de Janeiro, Brazil VU University Amsterdam, The Netherlands Latin-American BPM Workshop Juliano Lopes de Oliveira José Pino Pablo D Villarreal Federal University of Goiás, Brazil Universidad de Chile, Chile National Technological University, Argentina BPM in Public Administration Panel Chair Carina Frota Alves Federal University of Pernambuco, Brazil Publicity Chairs José Ricardo Cereja Valdemar T.F Confort Kate Revoredo Ricardo Seguel Federal University of the State of Rio de Janeiro, Brazil Federal University of the State of Rio de Janeiro, Brazil Federal University of the State of Rio de Janeiro, Brazil BPM LATAM S.A., Chile Senior Program Committee Josep Carmona Florian Daniel Jörg Desel Avigdor Gal Pericles Loucopoulos Heinrich C Mayr Massimo Mecella Jan Mendling Andreas Oberweis Hajo A Reijers Stefanie Rinderle-Ma Michael Rosemann Shazia Sadiq Pnina Soffer Jianwen Su Farouk Toumani Boudewijn van Dongen Barbara Weber Matthias Weidlich Mathias Weske Universitat Politècnica Catalunya, Spain Politecnico di Milano, Italy Fernuniversität in Hagen, Germany Technion, Israel University of Manchester, UK Alpen-Adria-Universitaet Klagenfurt, Austria Sapienza Università di Roma, Italy Vienna University of Economics and Business, Austria Universität Karlsruhe, Germany VU University Amsterdam, The Netherlands University of Vienna, Austria Queensland University of Technology, Australia The University of Queensland, Australia University of Haifa, Israel University of California at Santa Barbara, USA LIMOS/Blaise Pascal University, France Eindhoven University of Technology, The Netherlands Technical University of Denmark, Denmark Humboldt-Universität zu Berlin, Germany HPI, University of Potsdam, Germany Organization IX Program Committee Mari Abe Ahmed Awad Hyerim Bae Bart Baesens Seyed-Mehdi-Reza Beheshti Boualem Benatallah Giorgio Bruno Fabio Casati Francisco Curbera Massimiliano de Leoni Jochen De Weerdt Patrick Delfmann Nirmit Desai Remco Dijkman Marlon Dumas Schahram, Dustdar Johann Eder Gregor Engels Joerg Evermann Dirk Fahland Marcelo Fantinato Peter Fettke Walid Gaaloul Luciano García-Buelos Christian Gerth Chiara Ghidini Guido Governatori Sven Graupner Gianluigi Greco Daniela Grigori Thomas Hildebrandt Richard Hull Marta Indulska Stefan Jablonski Gabriel Juhas Leonid Kalinichenko Dimka Karastoyanova Rania Khalaf Jana Koehler Agnes Koschmider Jochen Kuester Akhil Kumar Geetika Lakshmanan IBM Research, Japan Cairo University, Egypt Pusan National University, Republic of Korea KU Leuven, Belgium University of New South Wales, Australia University of New South Wales, Australia Politecnico di Torino, Italy University of Trento, Italy IBM Research, USA Eindhoven University of Technology, The Netherlands KU Leuven, Belgium ERCIS, Germany IBM T.J Watson Research Center, USA Eindhoven University of Technology, The Netherlands University of Tartu, Estonia TU Wien, Austria Alpen Adria Universität Klagenfurt, Austria University of Paderborn, Germany Memorial University of Newfoundland, Canada Eindhoven University of Technology, The Netherlands University of São Paulo, Brazil DFKI, Germany Télécom SudParis, France University of Tartu, Estonia Osnabrueck University of Applied Sciences, Germany FBK-irst, Italy Data61, Australia Hewlett-Packard Laboratories, USA University of Calabria, Italy University of Paris-Dauphine, France IT University of Copenhagen, Denmark IBM T.J Watson Research Center, USA The University of Queensland, Australia University of Bayreuth, Germany Slovak University of Technology, Slovakia Russian Academy of Science, Russian Federation University of Stuttgart, Germany IBM T.J Watson Research Center, USA Hochschule Luzern, Switzerland Karlsruhe Institute of Technology, Germany IBM Research, Switzerland Penn State University, USA Audible, USA X Organization Ralf Laue Henrik Leopold Chengfei Liu Rong Liu Irina Lomazova Heiko Ludwig Fabrizio Maria Maggi Marco Montali Hamid Motahari Juergen Muench John Mylopoulos Hye-Young Paik Dietmar Pfahl Artem Polyvyanyy Frank Puhlmann Mu Qiao Manfred Reichert Manuel Resinas Gustavo Rossi Maximilian Röglinger Theresa Schmiedel Heiko Schuldt Marcos Sepúlveda Sergey Smirnov Minseok Song Alessandro Sperduti Stefan Strecker Keith Swenson Samir Tata Ernest Teniente Arthur ter Hofstede Lucinéia Heloisa Thom Peter Trkman Roman Vaculin Wil van der Aalst Amy Van Looy Irene Vanderfeesten Hagen Völzer Jianmin Wang Ingo Weber Lijie Wen Karsten Wolf University of Applied Sciences Zwickau, Germany VU University Amsterdam, The Netherlands Swinburne University of Technology, Australia IBM Research, USA National Research University Higher School of Economics, Russian Federation IBM Research, USA University of Tartu, Estonia Free University of Bozen-Bolzano, Italy IBM Research, USA University of Helsinki, Finland University of Trento, Italy University of New South Wales, Australia University of Tartu, Estonia Queensland University of Technology, Australia Bosch Software Innovations, Germany IBM Almaden Research Center, USA University of Ulm, Germany University of Seville, Spain LIFIA, National University of La Plata, Argentina Universität Bayreuth, Germany University of Liechtenstein, Liechtenstein University of Basel, Switzerland Pontificia Universidad Católica de Chile, Chile SAP Research, Germany Ulsan National Institute of Science and Technology, Republic of Korea University of Padua, Italy University of Hagen, Germany Fujitsu, USA Telecom SudParis/s activities and the concepts they map to – AM = AM1 AM2 AM|P | which contains for each activity all processes the concept it maps to Obtaining the sets C and CM requires that the business concepts used in the processes be clearly identified together with their required SOA services Concepts are defined by business experts, connected to abstract services initially and eventually bound to real SOA services in the deployment stage as discussed in Sect 3.5 The modelling environment needs to propose to the business expert a set of relevant SOA services Other approaches, more or less automatic, for concept mapping could be applied [13] Once the concepts have been identified, it is necessary to obtain the AM set by mapping the BP’s activities to the concepts (typically done automatically at the BPMN generation phase) Illustration Based on the Use Case A concept can have an immediate correspondence with a process activity (ex “Approve Order”) or several activities (ex “Handle Comment”, which refers to Determine Language and Review Comment in Fig 1) A domain concept which is described with a textual DSL as for example the “Process Shipping Cost”, corresponds to a sub-process that will generate several BPMN activities The sub-process itself contains a number of domain concepts that correspond to the knowledge about price management These correspondences will vary depending on the enterprise domain concepts In fact, the freedom to define such mappings brings an important level of flexibility in how business knowledge gets transferred into processes that are governed in a uniform way at the business level 3.3 BPMN Skeleton Generation The BPMN generation relies on a Common Meta-model (CommonMM), which is a simplified representation of the main generic process concepts The reason why the DSPML-based processes are not directly transformed into the generic language is to introduce flexibility in the approach As the generic language (usually BPMN) evolves, only the transformation between the CommonMM and the target MM needs to be updated It could be argued that the use of a simplified version of the BPMN meta-model, where only the descriptive objects ... Marcello La Rosa Peter Loos Oscar Pastor (Eds.) • Business Process Management Forum BPM Forum 2016 Rio de Janeiro, Brazil, September 18–22, 2016 Proceedings 123 Editors Marcello La Rosa Queensland... creating a new sub-track, called the BPM Forum, ” with separate proceedings, in the spirit of the successful CAiSE Forum The BPM Forum took place together with BPM 2016 during September 18–22 in Rio... Preface The International Conference on Business Process Management (BPM) is the premium forum for researchers, practitioners, and developers in the area of BPM This year, the Steering Committee