Đang tải... (xem toàn văn)
Thông tin tài liệu
Ngày đăng: 25/04/2018, 16:27
Xem thêm:
Từ khóa liên quan
Mục lục
2. Theoretical background and hypothesis development
2.1. Internal marketing and employee relationship marketing behaviours
2.2. Employee relationship marketing behaviours and relationship quality
2.3. Employee relationship marketing behaviours as mediators
2.4. Service climate as a moderator
3. Research methodology
3.1. Data collection instruments and procedure
3.4. Assessment of common method variance
5.4. Limitations and future research directions
Appendix A: Measuring items
Tài liệu cùng người dùng
Tài liệu liên quan