CCNP routing and switching TSHOOT 300 135 official cert guide

www.allitebooks.com From the Library of Outcast Outcast CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide Raymond Lacoste CCSI/CCNP Kevin Wallace CCIE No 7945 Cisco Press 800 East 96th Street Indianapolis, IN 46240 www.allitebooks.com From the Library of Outcast Outcast ii CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide Raymond Lacoste, CCSI/CCNP Kevin Wallace, CCIE No 7945 Copyright© 2015 Pearson Education, Inc Published by: Cisco Press 800 East 96th Street Indianapolis, IN 46240 USA All rights reserved No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the publisher, except for the inclusion of brief quotations in a review Printed in the United States of America First Printing December 2014 Library of Congress Control Number: 2014950275 ISBN-10: 1-58720-561-0 ISBN-13: 978-1-58720-561-3 Warning and Disclaimer This book is designed to provide information about the 300-135 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) exam for the CCNP Routing and Switching certification Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied The information is provided on an “as is” basis The authors, Cisco Press, and Cisco Systems, Inc shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the discs or programs that may accompany it The opinions expressed in this book belong to the author and are not necessarily those of Cisco Systems, Inc Trademark Acknowledgments All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized Cisco Press or Cisco Systems, Inc., cannot attest to the accuracy of this information Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark www.allitebooks.com From the Library of Outcast Outcast iii Special Sales For information about buying this title in bulk quantities, or for special sales opportunities (which may include electronic versions; custom cover designs; and content particular to your business, training goals, marketing focus, or branding interests), please contact our corporate sales department at corpsales@pearsoned.com or (800) 382-3419 For government sales inquiries, please contact governmentsales@pearsoned.com For questions about sales outside the U.S., please contact international@pearsoned.com Feedback Information At Cisco Press, our goal is to create in-depth technical books of the highest quality and value Each book is crafted with care and precision, undergoing rigorous development that involves the unique expertise of members from the professional technical community Readers’ feedback is a natural continuation of this process If you have any comments regarding how we could improve the quality of this book, or otherwise alter it to better suit your needs, you can contact us through email at feedback@ciscopress.com Please make sure to include the book title and ISBN in your message We greatly appreciate your assistance Publisher: Paul Boger Copy Editor: Keith Cline Associate Publisher: Dave Dusthimer Technical Editors: Ryan Lindfield, Diane Teare Business Operation Manager, Cisco Press: Jan Cornelssen Team Coordinator: Vanessa Evans Executive Editor: Brett Bartow Managing Editor: Sandra Schroeder Development Editor: Ellie Bru Designer: Mark Shirar Composition: Tricia Bronkella Indexer: Lisa Stumpf Proofreader: The WordSmithery LLC Project Editor: Mandie Frank www.allitebooks.com From the Library of Outcast Outcast iv CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide About the Authors Raymond Lacoste is a Cisco Certified Systems Instructor (CCSI) who has dedicated his IT career to teaching others Starting out as a mentor at Skillsoft, he helped students with their studies, explaining various Cisco, Microsoft, and industry-related concepts in ways that improved the students understanding Now he spends his days at Skillsoft teaching the CCNA and CCNP Routing and Switching certification track He has taught over 300 Cisco classes in addition to the countless practice labs, demonstrations, hands-on labs, and student guides he has developed However, it is not just about teaching, it is also about learning To date, Raymond has passed more than 100 IT certification exams as he continues to keep his learning and knowledge up-to-date His certification wall includes various Cisco certifications, Microsoft certifications, CompTIA certifications, and the ISC2 CISSP (Certified Information Systems Security Professional) designation He was also awarded the Cisco Sirius Top Quality Instructor award His next goal is to achieve the CCIE designation in Routing and Switching Raymond lives in Atlantic, Canada, with his wife, Melanie, and two children Kevin Wallace, CCIEx2 (Collaboration and R/S) #7945, CCSI #20061: With Cisco experience dating back to 1989, Kevin has been a network design specialist for the Walt Disney World Resort, an instructor of Cisco courses for Skillsoft, and a network manager for Eastern Kentucky University Kevin currently produces video courses and writes books for Cisco Press/Pearson IT Certification (http://kwtrain.com/books), and he lives in central Kentucky with his wife (Vivian) and two daughters (Stacie and Sabrina) Kevin can be followed on these social media platforms Blog: http://kwtrain.com Twitter: http://twitter.com/kwallaceccie Facebook: http://facebook.com/kwallaceccie YouTube: http://youtube.com/kwallaceccie LinkedIn: http://linkedin.com/in/kwallaceccie Google+: http://google.com/+KevinWallace www.allitebooks.com From the Library of Outcast Outcast v About the Technical Reviewers Ryan Lindfield is an instructor and technical consultant with Stormwind On a typical day he’s broadcasting official Cisco training from a video studio When not in the virtual classroom, he can be found supporting customer networks Ryan has nearly 20 years of technical consulting experience, and over a decade in the classroom He has delivered training for network, security, and data center technologies around the world Certifications include: CCNP Routing & Switching, CCNP Security, HP Master Accredited Systems Engineer, VMware VCP, CEH, CISSP, SANS GFCA, CISSP, ECSA, CHFI, CPTE, CPTC, OSWP, and many Microsoft and CompTIA certifications Ryan leads a 150 member Defcon user group in Tampa, FL, and has given presentations for ISC2 and B-Sides computer security events Diane Teare, P.Eng, CCNP, CCDP, CCSI, PMP, is a professional in the networking, training, project management, and e-learning fields She has more than 25 years of experience in designing, implementing, and troubleshooting network hardware and software, and has been involved in teaching, course design, and project management She has extensive knowledge of network design and routing technologies Diane is a Cisco Certified Systems Instructor (CCSI), and holds her Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), and Project Management Professional (PMP) certifications She is an instructor, and the Course Director for the CCNA and CCNP Routing and Switching curriculum, with one of the largest authorized Cisco Learning Partners She was the director of e-learning for the same company, where she was responsible for planning and supporting all the company’s e-learning offerings in Canada, including Cisco courses Diane has a Bachelor’s degree in applied science in electrical engineering and a Master’s degree in applied science in management science She authored or co-authored the following Cisco Press titles: the first and second editions of Implementing Cisco IP Routing (ROUTE); the second edition of Designing Cisco Network Service Architectures (ARCH); Campus Network Design Fundamentals; the three editions of Authorized Self-Study Guide Building Scalable Cisco Internetworks (BSCI); and Building Scalable Cisco Networks Diane edited the first two editions of the Authorized Self-Study Guide Designing for Cisco Internetwork Solutions (DESGN), and also edited Designing Cisco Networks www.allitebooks.com From the Library of Outcast Outcast vi CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide Dedications This book is dedicated to two very special people who supported me in my early years of IT, without whom this book would not have been possible I will forever be grateful for the opportunity you gave me so many years ago to pursue my career Thank you! Raymond Lacoste www.allitebooks.com From the Library of Outcast Outcast vii Acknowledgments A big thank you to my wife for encouraging me to write this book and supporting me over the months that it took to complete it Great big hugs to my two wonderful children, ages and 5, who had no idea why Daddy was always sitting at the computer; for some strange reason, though, they knew that it was important and supported me in their own mysterious ways I love you guys! An equally big thank you to my parents, without whom I would not be where I am or who I am today, and to my sister, Terry-Anne, who always kicked me in the right direction Thanks to Dan Young, my mentor and the Director of Live Learning at Skillsoft, for all the support and encouragement you have provided me all these years I’d like to thank Ellie Bru, my Development Editor, for organizing and putting into action all the parts needed to develop this book (definitely not an easy task) Thank you to Mandie Frank, my Production Editor, for putting all the final pieces of this book together so nicely and making sure that it resembles a book Thank you to Diane Teare and Ryan Lindfield for reviewing the book and making sure it’s technically sound Keith Cline, thank you for making sure all i’s were “crossed” and t’s “dotted” within the book (HaHaHa) You found some items in this book that I didn’t even know existed Thank you! Thank you to Brett Bartow, my Executive Editor, for giving me the opportunity to write this detailed book A big thank you to Kevin Wallace, the author of the previous edition of TSHOOT and a friend, who passed the torch on to me for this edition Thank you Lastly, thank you to the entire team at Cisco Press, their families and friends, who work extremely hard to produce high-quality training materials —Raymond Lacoste www.allitebooks.com From the Library of Outcast Outcast viii CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide Contents at a Glance Introduction xxx Part I Fundamental Troubleshooting and Maintenance Concepts Chapter Introduction to Troubleshooting and Network Maintenance Chapter Troubleshooting and Maintenance Tools Chapter Troubleshooting Device Performance Part II Troubleshooting Cisco Catalyst Switch Features Chapter Troubleshooting Layer Trunks, VTP, and VLANs Chapter Troubleshooting STP and Layer EtherChannel Chapter Troubleshooting Inter-VLAN Routing and Layer EtherChannels Chapter Troubleshooting Switch Security Features Chapter Troubleshooting First-Hop Redundancy Protocols Part III Troubleshooting Router Features Chapter Troubleshooting IPv4 Addressing and Addressing Technologies 335 Chapter 10 Troubleshooting IPv6 Addressing and Addressing Technologies 367 Chapter 11 Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists Chapter 12 Troubleshooting Basic IPv4/IPv6 Routing and GRE Tunnels 423 Chapter 13 Troubleshooting RIPv2 and RIPng Chapter 14 Troubleshooting EIGRP 513 Chapter 15 Troubleshooting OSPF 587 Chapter 16 Troubleshooting Route Maps and Policy-Based Routing Chapter 17 Troubleshooting Redistribution Chapter 18 Troubleshooting BGP Part IV Troubleshooting Management Chapter 19 Troubleshooting Management Protocols and Tools Chapter 20 Troubleshooting Management Access 41 93 129 169 209 247 287 397 463 675 697 749 815 851 www.allitebooks.com From the Library of Outcast Outcast ix Part V Final Preparation Chapter 21 Additional Trouble Tickets 871 Chapter 22 Final Preparation 943 Part VI Appendixes Appendix A Answers to the “Do I Know This Already” Quizzes Appendix B TSHOOT Exam Updates Index 951 957 960 CD-Only Appendixes and Glossary Appendix C Memory Tables Appendix D Memory Tables Answer Key Appendix E Study Planner Glossary www.allitebooks.com From the Library of Outcast Outcast ... of Outcast Outcast ii CCNP Routing and Switching TSHOOT 300- 135 Official Cert Guide CCNP Routing and Switching TSHOOT 300- 135 Official Cert Guide Raymond Lacoste, CCSI /CCNP Kevin Wallace, CCIE... x CCNP Routing and Switching TSHOOT 300- 135 Official Cert Guide Contents Introduction xxx Part I Fundamental Troubleshooting and Maintenance Concepts Chapter Introduction to Troubleshooting and. .. show Commands 69 Redirecting show Command Output to a File 73 Troubleshooting Hardware 74 From the Library of Outcast Outcast xii CCNP Routing and Switching TSHOOT 300- 135 Official Cert Guide Collecting