OB lecture 30 development of management thoughts

Frederick Taylor’s Scientific Management The Term ‘Scientific Management’ was coined by Louis D. Brandeis, later a supreme court justice to get attention for Taylor’s work. Henry Fayol’s Classical Administration Elton Mayo’s Human Relations School

Lecture 30 Development of Management Thoughts Development of Management Thoughts Frederick Taylor’s Scientific Management Henry Fayol’s Classical Administration Elton Mayo’s Human Relations School Scientific Management Frederic Taylor Scientific Management The Term ‘Scientific Management’ was coined by Louis D Brandeis, later a supreme court justice to get attention for Taylor’s work Frederic Winslow Taylor 1856 - 1915 Time and Motion Study Taylor thought that by analyzing work, the "One Best Way" to it would be found He is most remembered for developing the Time and Motion Study He would break a job into its component parts and measure each to the hundredth of a minute Study at Bethlehem Steel Shovel of pig iron 75 men, averaged 12.5 ton per days per man Increased to 47.5 ton per day By using the correct method in pick up, walk, sit, and rest Illustration 455 assignments assignments/hours hours per day –full times 455/3/8 = 18 days Rational Economic Needs of Motivation More work, more pay 60% more pay for workers who moved 47.5 tons a day Assumptions of Scientific Management There is a best way of doing way to job Management must determine the way and train the worker to it the best way What’s Wrong Human Relations School Elton Mayo Human Relations School Australian He taught at Harvard Business School Elton Mayo, 1880 – 1949 Human Relations School This school of thought emphasized the important of human attitudes, values, and relationships for efficient and effective Functioning of work organization Early work focused on people’s needs for companionship, belonging and satisfaction In the social relationship they formed at work Hawthorne Experiment Mayo wanted to study fatigue and monotony on productivity Also illumination on productivity Hawthorne Experiment Phases Experiment in illumination Ready Assembly Test Room Study Experiment in Interview Workers The Bank Wiring Room Hawthorne I Not conducted at Hawthorne but by Elton Mayo at a textile factory No effect until light reduce to 0.06 foot night (fullmoon light) Science can not explain The emergence of ‘management” Hawthorne II Relay Room Assembly Test Room Study Vary temperature, humidity, work schedule, rest break, and food Still no visible effect on productivity Hawthorne III Conducted in 1928, 20,000 workers interviewed Hawthorne IV Behavior set by work group has the most powerful influence The higher the norm, the higher the productivity => The principle of social proof Post - Elton Mayo After Elton Mayo’s Human Relations School There are: Maslow – Hierarchy of needs McGregor – Theory X and Y Simmons Laboratories • References • Use of Vincent’s Slides • Too long an introduction • Re-submit, but unfiled • No plastic bag pages Simplified Styles Elaborate on just one idea Style • Simplified style • Don’t underline Title • Title for a figure .. .Development of Management Thoughts Frederick Taylor’s Scientific Management Henry Fayol’s Classical Administration Elton Mayo’s Human Relations School Scientific Management Frederic... Economic Needs of Motivation More work, more pay 60% more pay for workers who moved 47.5 tons a day Assumptions of Scientific Management There is a best way of doing way to job Management must... director of a mine His book "Administration Industrielle et Générale 1915 Principles of Henri Fayol Division of Labour Authority and Responsibility Discipline Unity of Command Unity of Direction