Elements of Organizational Culture Physical Structure Language Rituals and Ceremonies Symbols Shared Values Shared Assumptions How Organizational culture is formed Types of Cultures Performance Management Change Management
Lecture Organizational Culture http://www.scribd.com/doc/20 631781/Organization-Cultureand-its-Impact-on-Business-P erformance Contents Introduction Organizational Structure Company Company (optional) Organizational Cultures Company Company (optional) Individual Behavior at Work Conclusion References Bibliography Annexes How we will the assignment Application of Theory: 1.Find a case 2.Use a case study Culture The set of shared attitudes, values, goals, and practices that characterizes an institution, organization or group 1.(national) culture - culture of the people religion, language, practices Organizational culture / Corporate culture (text book 102 – 113) Culture influences work ethics Outlier – The Story of Success The 1,000 hours rule The Paddy Field Planting People Very hardworking Koreans Chinese study overseas Industrialization Japanese Vietnamese Democracy in America The Old Regime and the Revolution Alexis de Torqueville 1805 - 1859 It is a shame to Planting Alexis de Tocqueville Is it ingrained in the Cultural ? Poverty in India Corruption in China Task Culture Information and expertise are the skills that are of value here The culture is represented best by a net There is close liaison between departments, functions and specialities, liaison, communication and integration are the means whereby the organisation can anticipate and adapt to change quickly Influence in this team culture is based upon expertise and up-to-date information where the culture is most in tune with results The dangers for this culture exist when there is a restriction in resources causing it to become more power’ or ‘role’ orientated Net Task Culture - Athena Athena - Goddess of Wisdom It looks like Team structure Used in advertising agency Athena Personal Culture It services the needs of the individuals within the structure e.g in a committee, law firm, or universities It rejects formal hierarchies for ‘getting things done’ and exist solely to meet the needs of their members Cluster Personal Culture - Dionysus Manager, as administrator, has little power in the organization Law firm, university Culture is one of the most precious things an organization has So you must work hard on it than any other things Herb Kelleher Founder of SouthWest Airlines Culture is a barrier to change It makes change management one of the most challenging task Performance Management Change Management B A E C F D “System”, very difficult to move Changing Culture P lane Crashes and Culture Korean airlines See Outlier – Malcolm Gladwell Plan Crashed at KAL ! Changing culture by making English the working language Culture as Liability • Barrier to Diversity Lack of diversity lack to group thinking Culture as Liability Culture is a major issue Mergers and Acquisitions Incompatibility in culture is the major reason failure of mergers and acquisitions • Acquire company without strong culture • Keeping a distance Change Culture is Difficult Change Culture comes last John Kotter Harvard University He may have made a mistake by attempting to change culture first, starting with Glasnost Glasnost - openness Perestroika – restructuring Mikhail Gorbachev Change Culture Comes Last Changing culture is difficult Establish success measurable success first Change people – Retirement package Ensure new recruits are not screened according to old culture Promote people who embrace the new culture End ... of Cultures Gods of Management He uses geek gods to represent culture 1.Zeus - Power Culture 2.Apollo - Role Culture 3.Athena - Task Culture 4.Dionysus - Personal Text Book Page 106 to 1 09 Charles... minimum error How Organizational Culture is formed Founder or strong leader Characteristics of workforce sex, age, nationalities Economic conditions Industry How Organizational culture is formed... 1.(national) culture - culture of the people religion, language, practices Organizational culture / Corporate culture (text book 102 – 113) Culture influences work ethics Outlier – The Story of Success The