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The lecture concentrates on the following areas: Importance of management skills to business managers (time management, delegation, communication, negotiation, leadership, motivation, team building) Developing management skills
LECTURE Personal and Career Development II Self Knowledge and Self Appraisal SWOT ANALYSIS Refer to Lectures 3a & 3b, Personal SWOT Analysis word document file, posted on Internet Google groups Personal Skills Audit and SelfSelf-Appraisal Importance of Management Skills to Business Manager Time Management • essential to avoid stress and to get everything done Prioritization • integral part of time management • e.g marketing managers may have to prioritize markets or customers and need to understand he process and criteria by which priorities can be established 3 Personal Skills Audit and SelfSelf-Appraisal Importance of Management Skills to Business Manager Delegation is essential • in ensuring that tactical details of activities are attended to • to give younger managers and staff experience and chance to develop their skills • to act as a motivator Communication • must be done professionally both inside and outside the organization Personal Skills Audit and SelfSelf-Appraisal Importance of Management Skills to Business Manager Negotiation • with clients and staff is a key aspect of bringing buyers and sellers, employees and the organization together in a way which satisfies everyone’s needs Leadership • business manager is often a figurehead and must share the organization's vision in order to communicate it effectively to others • Managers are in the business of leading the business down the path customer orientation Personal Skills Audit and SelfSelf-Appraisal Importance of Management Skills to Business Manager 7.Motivation • has to be clear and effective to get the best out of those working at customer interface Team building • management is about co-ordination • managers have to be able to build teams eve when they have no line authority, e.g teams with advertising agencies and distributors as well as with operations and distribution Personal Skills Audit and SelfSelf-Appraisal Developing Management Skills Refer to Lecture 3c, d, e, f, g, h, i, j, k, l, m, n, o, p and q Developing Management Skills posted on Internet Google Groups for details Personal Skills Audit and SelfSelf-Appraisal Assignment Appendix A (i) Skill Audit Pack • Skills Self Assessment Audit Refer to assignment brief to answer 48 questions Personal Skills Audit and SelfSelf-Appraisal Assignment Appendix A (ii) SWOT ANALYSIS • Personal SWOT analysis Using table format, conduct a personal SWOT analysis Personal Skills Audit and SelfSelf-Appraisal Assignment Appendix A (iii) Management Skills • All students are required to draw up a chart like the one in the next slide • Make a formal record by completing all columns in the Management Skills chart The columns are Area for development; Level of skill before (1-5); Activities completed; Level of skill now; Comments on the process and New Goals • This will be useful for two reasons: • it will form a key part of journal or skills log and provide important evidence which can be assessed as part of the unit • it may form the basis of the personal development plan which you will need to draw up with your lecturer and tutor as part of this unit • Submit it to monitor on Thursday i.e 21st Oct 10 Personal Skills Audit and SelfSelf-Appraisal Assignment Appendix A (iii) Management Skills (cont’d…) • Management Skills Chart 11 Personal Skills Audit and SelfSelf-Appraisal Instructions for assignment appendix A (1) Print out Appendix A cover sheet (2) Attach Skill Audit Pack; SWOT and Management Skills charts to cover sheet (3) Submit Appendix A to monitor on 21st October 2010 12