Macworld macupgrade and repair bible

3522-6 AppA.f.qc 8/15/00 10:02 Page 1017 A A P P E N D I X What’s on the CD-ROM I ncluded with this book is a CD-ROM that contains a number of demo, freeware, and shareware programs available for your use and testing The CD-ROM is designed to be as friendly as possible and offers a complete listing of its contents I’ve also included a listing here of some of the best tools available on the disk, as well as some instructions for accessing its contents All of the software on this disc is aimed at Mac OS 9.x or lower — consult the Read Me file and other documentation that came with the CD to see if it will work with your Mac OS version If a utility application doesn’t explicitly support Mac OS X, you should avoid running it on that operating system, because Mac OS X is very different from Mac OS and earlier, and such utilities could cause damage or instability Types of Software Each piece of software included on this CD-ROM has its own licensing agreement or a similar document that you should read to completely understand how it’s being distributed and what you need to (if anything) to continue to use the software in good faith In general, you’ll encounter three different types of software on this CD: ✦ Freeware With this sort of software, the author is allowing you to use the program for as long as you need or want to use it without requiring payment It’s made available freely, either for everyone or under certain circumstances (like for nonprofit use) In most cases this does not mean the software is “public domain” software; the author still controls rights to the software and hasn’t released the source code or any copyrights ✦ ✦ ✦ ✦ 3522-6 AppA.f.qc 1018 8/15/00 10:02 Page 1018 Appendixes ✦ Shareware Often called try-before-you-buy software, these programs are freely available and distributed, but require a payment for continued use after a certain amount of time has passed or a certain amount of use has been noted by the program Shareware programs, written by small companies or individuals and designed as an intermediate step between expensive commercial software and freeware, are often reasonably priced If you find you enjoy using a program, I encourage you to register the program by paying for it and thereby receiving a registration code that can be used to turn off any shareware notices or turn on any additional features in the program The program’s distribution should include instructions for registering, although you’ll also sometimes find instructions by choosing the About This option from the Apple menu while the program is running in the foreground ✦ Demos Demonstration software is usually a limited version of a commercial application that’s available for you to try out for a few days (Other demonstration versions can be used as often as you like, but only have limited features.) In either case, you can use the program for as long as it continues to work or given certain limitations If you like the program and want access to all of its features, you’ll need to purchase it and install the full version separately Programs on the CD-ROM The following are the software programs included on the CD-ROM They’re arranged according to the categories used to catalog them on the CD itself Internet utilities Netscape Navigator Author: Netscape, Inc The most popular Web browser includes Java, JavaScript, multimedia, and support for special Netscape commands Microsoft Internet Explorer Author: Microsoft Corporation This very popular browser now comes as the default browser for Mac OS installations It supports Java, multimedia, and special IE-only features such as Internet channels MacPing Author: Dartware, LLC This Mac version of the classic Ping applications enables you to test the performance of your TCP/IP connections and AppleTalk network 3522-6 AppA.f.qc 8/15/00 10:02 Page 1019 Appendix A ✦ What’s on the CD-ROM Backup utilities Aladdin FlashBack Author: Aladdin Systems This is a demo version of Aladdin’s multiple undo utility, which makes it possible to save different versions of a document so you can recover text that you’ve deleted, even after you’ve subsequently saved the document Drag’n’Back and Drag’n’Back Lite Author: Enterprise Software Back up your Mac’s hard drive without complex setup; just drag folders and files that need to be backed up and set the rotation schedule Folder Synchronizer Author: Lorenzo Puleo Select two different folders and their contents are automatically synchronized The program can handle multiple pairs of folders for quickly automating a basic backup strategy Folder Synchronizer supports AppleScript, enables you to perform the synchronization at a particular time each day, and backs up hidden files StuffIt Expander Author: Aladdin Systems This freeware utility enables you to expand compressed files and archives stored in the popular StuffIt compressed file format Just drag a compressed file onto the StuffIt Expander icon to expand (StuffIt also works with other common Mac file formats In conjunction with the shareware version of DropStuff with Expander Enhancer, StuffIt can expand many DOS and UNIX compression schemes, too.) ZipIt Author: Tom Brown ZipIt is a Macintosh program that zips and unzips archives in a format fully compatible with PKZip for the IBM and zip implementations on other systems Super Save Author: Michael Kamprath, Claireware Software Super Save is a data protection utility It performs two functions that help you preserve your work in case your system should accidentally shut down or crash First, it saves all the keystrokes you make to a convenient save file Secondly, it periodically tells the current application to save the document you are working on Keystroke Recorder Author: CompConsulting Keystroke Recorder is an extension that records each keystroke into a file for later retrieval It’s a great last resort for recovering data after a system crash 1019 3522-6 AppA.f.qc 1020 8/15/00 10:02 Page 1020 Appendixes RAM utilities GURU Author: NewerRAM The Guide to RAM Upgrades, GURU is a database of every Mac’s ability to accept additional RAM, including diagrams, special information, configuration guides, and tips on VRAM and cache RAM as well ramBunctious Author: Elden Wood ramBunctious is a RAM disk program with a rich set of features Several options let you customize for your desired balance of speed, security, safety, and versatility AppDisk Author: Maverick Software AppDisk is a RAM disk program that enables you to use extra RAM as a super-fast hard disk AppDisk RAM disks can be mounted and unmounted without restarting your Mac, so it’s easy to change the size and use different RAM disks for different applications RAM Disk Backup Author: John Rethorst Automatically back up your RAM disk to a disk drive when you shut down your Mac, and restore the RAM disk when you start up your Mac Memory Mapper Author: Jintek, LLC Memory Mapper determines the boundaries of objects in memory by examining low-memory globals, querying the Process Manager, and checking the page state of each piece of memory (if Virtual Memory is on) Consequently, Memory Mapper requires System Startup and system utilities TechTool Author: MicroMat Computer Systems The freeware version of TechTool can be used to analyze your Mac and take a look at the hardware and software configuration It’s also useful for some specific housecleaning tasks such as rebuilding the desktop and zapping PRAM completely and effectively 3522-6 AppA.f.qc 8/15/00 10:02 Page 1021 Appendix A ✦ What’s on the CD-ROM InformINIT Author: Dan Frakes InformINIT is a DocMaker application that provides information on a mind-boggling number of System Folder files — control panels, extensions, system folder contents, and more — from both Apple and third-party developers Information includes file descriptions, who needs what, version numbers, RAM consumption, and helpful tips (even a few “secrets”) Where appropriate, files that are mainly used together are organized into groups Live URLs to information sources on the Web are provided for files that require extensive discussion Conflict Catcher Author: Casady & Green Conflict Catcher offers detailed information on thousands of files as well as links to individual vendor information, including Web address, update address, e-mail address, phone, fax, and physical address It also provides powerful tools to manage plug-ins and filters as well as fonts, control panels, startup files, and extensions Mac Identifier Author: Flux Software Mac Identifier was designed for Mac OS 7.5 (or later) users who can’t stand the thought of their Macintosh not knowing its own model designation or what it looks like It is also useful for network administrators who manage networks consisting of any 7.5-(or greater)-based Macintoshes Extension Overload Author: Teng Chou Ming Extension Overload reviews hundreds of extensions and control panels commonly found in the Extensions folder and Control Panel folder on every Mac For those who not know much about extensions and control panels, this program gives you some insight so you can decide which ones are necessary for your computer and which are not Speed Tester Author: Brian Bergstrand Speed Tester is based on a program called CheckTicks CheckTicks makes 10,000 calls to GetNextEvent() and then quits Speed Tester expands on this idea It lets you perform multiple runs of the tests (up to five) to obtain a true average, instead of relying on one test run It includes a GetNextEvent() test, an integer test, a floating-point test, and a graphics test Also included is a small database of Macs to compare your times to TattleTech Author: John Mancino, Decision Maker’s Software TattleTech is a Mac hardware and software profiler that reports over 850 distinct items of information about the Mac on which it is running 1021 3522-6 AppA.f.qc 1022 8/15/00 10:02 Page 1022 Appendixes Autoboot Author: Karl Pottie AutoBoot is a control panel/system extension that restarts your Macintosh after a system error (bomb) or a freeze-up has occurred AutoBoot ensures maximal availability of unattended Macs Keep It Up Author: Karl Pottie KIU watches certain applications and monitors if they are still running If an application no longer runs because it unexpectedly quit or because the user quit it, KIU attempts to relaunch this application (and open certain documents) or restart the computer This ensures that your application is always running and available Respond! Author: Wolf Technologies, Inc Respond! is a control panel that brings a limited form of preemptive multitasking to the Macintosh right now And it runs on any Mac, 68K or PowerPC, with System 7.0 or later No more waiting for Mac OS X Even in Mac OS 8, if you hold down a menu in the Finder, processes not continue in the background With Respond!, you can be holding down a menu (particularly useful with Sticky Menus in Mac OS 8), clicking in a zoom or close box (or the WindowShade collapse box in Mac OS 8), or dragging a window or the thumb of a scroll bar, and processes still continue in the background Snitch Author: Nifty Neato Software Snitch is a Finder enhancement that extends the Get Info command, enabling you to view and edit a variety of different information about a file, alias, folder, or disk Snitch itself is also extendable, enabling other software developers to create new uses for it Update Agent Author: Insider Software Update Agent scans your hard drive for applications and then keeps you constantly up-to-date by automatically finding patches and fixes when they become available VersionMaster Mac Author: Symmetry Software Another version management utility, this one requires a subscription to their service but keeps your Mac’s applications up-to-date by scanning your drive and then comparing version numbers to its online tracking database Installer Observer Author: Richard Schneirov Observes application installers and reports on their activity, including alterations to the system folder, new files or folders, removed files or folders, and other changes 3522-6 AppA.f.qc 8/15/00 10:02 Page 1023 Appendix A ✦ What’s on the CD-ROM Startup Doubler Author: Marc Moini This accelerator compensates for suboptimal disk performance to make extensions and control panels load faster, thus optimizing the boot process Clean-Install Assistant Author: Marc Moini Easily migrate settings, extensions, control panels, and special drivers and folders from an older System Folder to one that has been clean-installed on your Mac Font and text utilities Font Reserve LITE Author: DiamondSoft This font management utility enables you to browse fonts, group them, and place them in sets, which can be dynamically loaded and unloaded when needed It even enables you to create and store a set of fonts for a particular project, so you know exactly what fonts have been used to produce a particular document or product Font Agent Author: Insider Software Manage, test, and repair fonts and font corruption Tracks down all your fonts, roots out corruption, and helps you optimize fonts by using only those that you need Fonts Manager Author: Ỉ°dvantage Fonts Manager is similar to the Mac OS Extensions Manager, but it manages fonts instead of control panels and extensions It handles the enabling and disabling of font suitcases and printer fonts in sets It supports the viewing and printing of font samples, exporting of sets, importing of saved sets, balloon help, and a tutorial topics system BBEdit Demo Author: Bare Bones Software This is the premier Mac-based text-editing program in a freeware version that has fewer capabilities than the full version of BBEdit, but is still very useful for text manipulation Reads files larger than SimpleText, changes between DOS, Mac, and UNIX text formats, and offers very strong search-and-replace capabilities CopyPaste Author: Script Software This software features 100 extra clipboards, clipboard processing, saving clips through restarts, application switching, clipboard archives, and Internet tools 1023 3522-6 AppA.f.qc 1024 8/15/00 10:02 Page 1024 Appendixes iSearch Author: Script Software iSearch lets you perform Boolean and literal text searches through files, folders, disks, and CDs It has an accelerated search engine that can work equally fast in the background while you carry on your work It uses drag-and-drop to define search locations and remembers the most frequently used locations, listing them in a “Search in” drop-down menu SmartKeys Author: Flux Software SmartKeys helps you type in four ways First, it automatically corrects typing that violates conventional typesetting rules, such as typing more than one consecutive space Second, it automatically corrects fast typing errors, which result in words that are misspelled, such as teh for the and THe for The Third, it can require modifiers to engage the Caps Lock and the Help key, making them more difficult to press inadvertently Finally, in the event of a system crash, it can keep a log of what was typed Multimedia utilities Sound Machine Author: Rod Kennedy Sound Machine plays many of the commonly found sound files on the Internet It can be used as a stand-alone player or as a helper application with your Web browser Convert Machine Author: Rod Kennedy Convert Machine is a powerful sound-file conversion program Most audio files dropped onto the application can be converted to AIFF, AU, WAVE, SDII, or MooV format in either mono or stereo, with any of a number of compressions and arbitrary sampling rates It is ideal for converting audio files to formats commonly used on the Web iView Author: Script Software This powerful and easy-to-use tool processes images, movies, QuickTimeVR, animation, clip art, and sound It works with Canvas, QuarkXPress, Illustrator, and Freehand files, and also provides font cataloging and archiving SoundApp Author: Norman Franke SoundApp can play and convert sound files in a large number of formats It supports MPEG, QuickTime, WAVE, AIFF, Psion, MOD/S3M, and many others It can use playlists to group favorite files for playback and is AppleScriptable 3522-6 AppA.f.qc 8/15/00 10:02 Page 1025 Appendix A ✦ What’s on the CD-ROM ListenDo! Author: MacSpeech This PlainTalk-based application enables you to control Macintosh applications using voice commands It enables you to pull down menus, click the mouse, and add special scripts for almost any interface-input behavior SCSI and disk utilities Mt Everything Author: Horst Pralow Mt Everything is a control panel to help you manage your SCSI bus and the devices connected to it Cachesaver Author: St Clair Software CacheSaver periodically saves (or flushes) the disk cache, thus minimizing data loss should your Macintosh crash while you are working You can set CacheSaver to flush the cache whenever your Mac is idle for more than a specific amount of time, or it can it automatically at regular intervals CacheSaver also provides a hotkey so you can flush the disk cache manually Disk Charmer Author: Fabrizio Oddone With Disk Charmer, you can erase any kind of disk, even those using foreign formats such as MS-DOS Set the minimum allocation block size with the Mac OS Extended format to free up trapped disk space Create oversize disks by reducing catalog space (you gain 8K on 800K disks, 18K on 1.4M disks, and 1.5M on Zip disks), initialize floppy disks in the background, copy floppy disks, verify floppy disk media, create DiskCopy disk images from floppies, and recreate floppies from DiskCopy or DiskDup+ disk images Drive Monitor Author: Jude Giampaolo Drive Monitor displays a window that lists the vitals for all of the currently mounted drives Drive Monitor 3.x is PowerPC only Users of 68K-based machines may be interested in one of the 2.x versions Drive Monitor 3.x also requires MacOS 8.0 or newer DiskSurveyor Author: Twilight Software DiskSurveyor shows you, graphically, what or who’s hogging space on your hard drive And you can create DiskSummary files that list all the files found on CD-ROMs or any other volume No longer will you have to waste valuable time navigating through folder after folder, trying to figure out which files need to be archived or trashed to free up precious disk space 1025 3522-6 AppA.f.qc 1026 8/15/00 10:02 Page 1026 Appendixes ShrinkWrap Author: Aladdin Systems Create mountable disk images that are exact copies of other disks ShrinkWrap enables you to create disk images from floppies, CD-ROMs, or other removable media, and then store them in your hard drive in compressed files When you need to use the file, double-click the archive and a disk is mounted on your desktop File utilities Funk Monkey Author: Pyro Active Entertainment Funk Monkey enables you to view hidden files on your hard disk and hide or reveal others Once hidden, a file can’t be seen in Finder folders Default App Author: merzwaren This utility enables you to determine what application is used to load a particular type of document If you’d prefer all your text documents to open in BBEdit, for instance, Default App can help Alias Assistant Author: Flux Software Alias Assistant enables your Macintosh to automatically delete all the alias files associated with an original file when the original file is emptied from the Trash Preference Packer Author: SP extreme Rounds up orphaned preferences files (those that are associated with an application that’s been deleted) and reports its findings so you can delete the files, if desired Ghost Author: Point Blank Software This Sophisticated application hides files and folders on your hard drive so others can’t get at them Password protection takes advantage of the Mac OS Keychain Networking and security Timbuktu Pro 2000 Author: Netopia Timbuktu is a screen-sharing program that enables you to view and remotely control a distant Mac using your own screen, keyboard, and mouse This program is useful for file transfer, technical support, and accessing your office Mac from the road 3522-6 FM.f.qc 8/15/00 12:22 Page xxvii Contents Adding serial ports Fixing the “port in use” error About the Apple Desktop Bus ADB connections ADB numbers Introducing the SCSI Connection Learning the SCSI basics Looking at SCSI cables and lengths Terminating SCSI Assigning SCSI ID numbers Installing a SCSI device Discussing the Universal Serial Bus Learning USB specifications Installing USB devices Adapting USB Examining adapters and manufacturers About FireWire Connecting FireWire devices Examining FireWire issues Adapting FireWire Learning About Expansion Cards: PDS, NuBus, PCI, AGP, and Others Examining Processor Direct Slots Using NuBus Cards Introducing Peripheral Component Interconnect Examining the Accelerated Graphics Port Understanding Special Utility Slots Installing Expansion Cards Part II: Performing the Upgrades 145 147 148 148 150 150 151 151 152 154 155 157 157 159 160 162 163 164 165 165 166 166 167 168 169 169 171 175 Chapter 6: Processor and Logic Board Upgrades 177 Determining Whether You Can Upgrade Your Processor The speed game Why upgrade the processor? Investigating the types of upgrades Learning about the upgrade path for Mac models Performing the Upgrade Working with PDS upgrades Upgrading a socketed CPU Upgrading with a daughtercard Upgrading via the cache RAM socket Upgrading your logic board 178 178 179 181 184 190 191 195 199 203 205 xxvii 3522-6 FM.f.qc xxviii 8/15/00 12:22 Page xxviii Macworld® Mac® Upgrade and Repair Bible Chapter 7: Upgrading Memory 209 Determining How Much RAM Is Enough Determining your needs Figuring out how much RAM you have Introducing Types of RAM Learning about module sizes Grasping DIMM technologies Looking at SDRAM and modern Macs Understanding Your Mac’s RAM Requirements Determining the number of modules needed Discovering RAM types and capacities Installing RAM Installing a SIMM Installing a DIMM Caching RAM Tweaking Your RAM Learning about the memory control panel (Mac OS 9) Setting application memory 209 210 211 213 213 215 216 217 227 227 228 229 230 232 232 233 235 Chapter 8: Hard Drives 239 Why Upgrade Your Hard Drive? Comparing Drive Technologies: SCSI, ATA/IDE, USB, and FireWire ATA/IDE technology SCSI technology USB and FireWire hard drives Adding a Hard Drive Deciding what hard drive to buy Adding an expansion card Upgrading and installing a hard drive Adding a RAID Formatting and Partitioning HFS and HFS Plus Formatting Partitioning 240 241 242 247 252 253 255 261 264 271 272 273 274 275 Chapter 9: CD-ROMs, Recordable CDs, and DVDs 277 Exploring CD/DVD Technologies Understanding how CD technology works About CD-ROM speeds Introducing CD-Recordable Discussing CD-Rewritable Understanding DVD 278 278 280 282 283 284 3522-6 FM.f.qc 8/15/00 12:22 Page xxix Contents Adding CD/DVD Technology to Your Mac Choosing a drive Installing a CD or DVD drive Learning about CD-Related Software Introducing CD utilities Creating CD-R/CD-RW 287 287 288 294 294 297 Chapter 10: Removable Drives and Backup 301 Explaining Removable Drives Removable cartridge drives Magneto-optical drives Tape drives Adding a Drive to Your Mac Adding an external SCSI drive Adding a FireWire or USB drive Adding an internal drive Implementing Your Backup Plan What to back up How to back up 302 305 311 311 313 313 315 315 318 319 321 Chapter 11: Input Devices 327 Examining Input Devices Learning about the keyboard Introducing mice and pointing devices Examining digitizers Understanding touch screens Simplifying special-needs input/output Learning about commercial input Installing Input Devices About longer cables Learning about Intel-compatible peripherals 328 329 332 336 337 338 338 339 340 340 Chapter 12: Scanners and Digital Cameras 343 Understanding Scanners Learning about types of scanners Looking at scanner quality Introducing scanner software Choosing a scanner Installing a scanner Understanding Digital Cameras Learning how digital cameras work Shopping for a digital camera Using the camera with your Mac 344 346 347 350 352 353 355 356 358 360 xxix 3522-6 FM.f.qc xxx 8/15/00 12:22 Page xxx Macworld® Mac® Upgrade and Repair Bible Chapter 13: Monitors and Monitor Cards 363 Exploring How Mac Monitors Work Understanding bitmapped images Learning about the refresh rate Easing into resolution Grasping dot pitch Installing a monitor Learning About Video Circuitry Simplifying color depth Understanding VRAM Adding VRAM Choosing a card Learning about Power Macintosh G3 and G4 video Installing the card Setting up two (or more) monitors Sharing a monitor between Macs 364 364 365 366 370 372 375 380 381 382 384 386 387 388 389 Chapter 14: Digital Video, Video Editing, and TV 391 Learning the Video Basics Understanding digital video vs analog capture About what you need Introducing QuickTime Adding Video-In/Out Hardware Discussing interface types Understanding built-in AV About video-in expansion cards Learning about video out Video capturing and conferencing Watching TV 392 393 395 397 404 404 406 407 408 409 411 Chapter 15: Sound, MP3, MIDI, and Speech 413 Learning About Digital Audio Understanding digital sampling Learning the file formats Exploring digital audio compression Discovering Digital Audio Hardware and Software Upgrading for better sound-in Adding hardware for audio mixing Installing audio-editing software Creating and playing MP3 files Exploring your speaker options Finding Out All About MIDI Adding MIDI hardware and software Understanding Speech Technologies 414 414 416 417 419 420 422 425 426 429 430 433 435 3522-6 FM.f.qc 8/15/00 12:22 Page xxxi Contents Chapter 16: Printers and Print Sharing 441 Exploring Mac Printer Technology Comparing printer speeds and resolution Considering consumables Understanding printer languages Reviewing types of printers Installing Printers Directly connecting a printer Connecting a network printer Choosing the printer driver Choosing a network printer Using printer sharing Printer Add-Ons and Software Adding accessories Adding software Using PC printers 441 442 443 444 446 454 455 456 457 458 461 462 463 465 466 Chapter 17: Modems and Internet Access 469 Learning How Modems Work Discussing modem types Examining modem speed Getting a handle on compression and correction Introducing flow control Identifying port speeds Mastering connection negotiation Choosing and Connecting a Modem Making your modem choices Installing a modem Adding a High-Speed Connection Connecting with ISDN Connecting with DSL Connecting with cable modems Setting Up Internet Access Configuring TCP/IP Configuring remote access 470 470 472 474 475 476 479 480 480 487 490 491 495 499 500 500 502 Chapter 18: Networking 505 Mac Networking Technologies Exploring LocalTalk Understanding Ethernet Connecting without wires Getting a handle on Open Transport Mastering AppleTalk Using TCP/IP Activating file sharing 506 508 510 516 520 520 522 526 xxxi 3522-6 FM.f.qc xxxii 8/15/00 12:22 Page xxxii Macworld® Mac® Upgrade and Repair Bible Serving larger groups with AppleShare IP Understanding Mac OS X Server Logging into a server Setting Up the Network Installing a LocalTalk network Installing an Ethernet network Adding a PC to the network Hooking a Mac into a PC network Accessing the network remotely Sharing peripherals Routing Internet Access to Your LAN 527 529 529 530 531 534 536 537 538 539 540 Chapter 19: Upgrading for 3D and Gaming 547 Accelerating 3D Learning about QuickDraw 3D Understanding OpenGL Discussing Glide (aka VooDoo) Choosing an accelerator Installing an accelerator card Mac Game Controllers Learning about Game Sprockets Adding game controllers Setting up game controllers 547 548 551 552 553 556 557 558 559 562 Chapter 20: Dealing with DOS and Windows PCs 565 Sharing DOS Files Reading DOS media Translating DOS file formats DOS file archives E-mail attachments Running DOS and Windows Programs PC-compatibility hardware PC-emulator software Sharing DOS and Windows Programs Screen sharing Screen swapping 566 566 567 569 571 573 573 581 586 586 587 Chapter 21: PowerBooks 589 Upgrading Your PowerBook Opening your PowerBook Upgrading RAM Learning about internal slots Upgrading the processor Adding a hard drive Upgrading and replacing screens 589 593 606 609 610 611 612 3522-6 FM.f.qc 8/15/00 12:22 Page xxxiii Contents Checking Out Docks, Bays, and Slots About docks Understanding bays About PC cards Exploring External Ports and Peripherals About SCSI About the modem/printer About video Understanding SCSI and Target Disk Mode Setting up SCSI Disk Mode Setting Up FireWire Target Disk Mode 613 614 615 616 620 622 624 625 627 627 629 Chapter 22: iMacs and iBooks 633 Upgrading the Tray-Loading iMac Opening up the iMac Adding RAM Upgrading the processor Upgrading the hard drive (or CD-ROM drive) Exploring other internal upgrades Upgrading the Slot-Loading iMac Upgrading RAM Adding an AirPort card to the iMac Accessing video out Accessories for Your iMac Getting a stand for your iMac Resetting the iMac Upgrading the iBook Working with the battery Adding an AirPort card to the iBook Adding RAM Part III: Troubleshooting and Repairing 634 635 639 640 642 645 647 647 648 649 650 651 651 652 652 654 656 659 Chapter 23: Troubleshooting Basics: What’s the Problem? 661 The Scientific Method of Troubleshooting Observing: hardware versus software Hypothesizing and experimenting Concluding: Figuring out what to next 662 663 668 672 Chapter 24: Power, Accelerators, and Memory 675 When Your Mac Won’t Start Up Powering on Following the Startup Process Fixing Parameter RAM 675 676 684 687 xxxiii 3522-6 FM.f.qc xxxiv 8/15/00 12:22 Page xxxiv Macworld® Mac® Upgrade and Repair Bible Troubleshooting a Processor Upgrade Getting Your Mac to Boot Fixing your configuration Overclocking and overheating Avoiding Conflicts Fixing Trouble with RAM Conquering startup RAM problems Dissecting other RAM trouble Troubleshooting cache RAM Solving Heat Trouble Fixing power supply problems Cleaning the Mac’s case 694 694 694 695 696 697 698 698 699 700 700 701 Chapter 25: Startup, Storage Devices, SCSI, and IDE 705 Figuring out Startup Issues Troubleshooting “X” Troubleshooting “?” Understanding SCSI Trouble Examining SCSI symptoms Investigating SCSI configurations Getting to know about SCSI utilities Understanding cables, termination, and hardware Configuring and Testing Hard Drives Drivers and mounting Testing Solving Removable Media Issues About special drivers Discovering other removable issues Mastering USB, FireWire, and removables Disk Fixing and File Recovery Exploring Alsoft DiskWarrior Simplifying Norton Utilities Working with TechTool Pro 706 706 707 714 715 716 716 717 720 721 722 724 724 725 726 728 728 729 730 Chapter 26: Input Devices, Scanners, and Cameras 733 Troubleshooting ADB and USB Dealing with ADB Troubleshooting USB input devices Troubleshooting Keyboards and Mice Dealing with mice Fixing problem trackballs Understanding graphics tablets Taking apart keyboards Troubleshooting Scanners Installing and cleaning scanners Configuring and troubleshooting scanners Troubleshooting Digital Cameras 734 734 736 739 740 742 743 744 746 746 747 751 3522-6 FM.f.qc 8/15/00 12:22 Page xxxv Contents Chapter 27: Monitors, Video, and Sound 755 Troubleshooting Monitors and Video Getting no picture Seeing a wavy or splotchy picture Getting a blurry picture Showing bad colors Glare and positioning Troubleshooting when the screen doesn’t synchronize Dealing with old Macs and multiscanning monitors Energy saving and burn in Troubleshooting Apple monitors Cleaning monitors Troubleshooting Digital Video and Audio Fixing DVD output Digitizing video Working with DV and FireWire Solving audio issues 755 756 758 760 761 765 766 768 769 769 772 773 773 775 777 778 Chapter 28: Printers and Modems 785 Printing Problems Finding out why your printer won’t print Fixing PostScript errors Understanding freezes and crashes Solving desktop printing issues Looking at LaserWriter issues Simplifying printer maintenance Identifying font troubles Troubleshooting Modems Looking over your modem when it doesn’t work Investigating connection trouble Solving problems during the call Troubleshooting High-Speed Connections Testing a connection Connecting to DSL Troubleshooting cable modems 785 786 792 793 795 798 799 800 805 806 808 814 815 816 816 818 Chapter 29: Networking Issues 821 Troubleshooting Your Net Fixing local area network trouble Troubleshooting when the network is down Troubleshooting Software Issues Solving problems with Open Transport Troubleshooting AppleTalk Dealing with security for file sharing Troubleshooting issues with TCP/IP 821 822 826 828 829 830 833 836 xxxv 3522-6 FM.f.qc xxxvi 8/15/00 12:22 Page xxxvi Macworld® Mac® Upgrade and Repair Bible Chapter 30: Gaming, Multimedia, and DOS Issues 841 Learning About 3D and Acceleration Troubleshooting QuickDraw 3D Troubleshooting OpenGL Troubleshooting Voodoo Troubleshooting accelerator cards Checking Out Sprockets and Controllers Fixing PC Compatibility Problems Dealing with floppies, removables and files Troubleshooting PC compatibility cards Working with software emulators 841 843 846 847 848 851 853 853 856 863 Chapter 31: PowerBook Issues 867 Understanding Startup, Shutdown, and Power Shutting down, sleeping and resetting Resetting the Power Manager Resetting after zapping PRAM Dealing with power adapters Checking Out Batteries and Battery Life About battery types and issues Troubleshooting when the battery’s not charging Prolonging battery life Random acts of conservation Dealing with Other PowerBook Issues Looking at PC Card issues Discovering ports and internals Considering the 5300/190 repair extension Dealing with temperature Improving DVD performance Cleaning PowerBooks Solving spills Part IV: Tweaking and Recovering the Mac OS 868 869 872 876 876 877 878 882 883 887 888 890 891 893 893 894 897 897 901 Chapter 32: First Aid for Ailing Mac Systems 903 Discussing Software First Aid Learning first aid techniques Discovering software symptoms Understanding Error Messages Fixing the “Not Enough Memory” error Translating the “Disk is full” error into English Solving “File not found” or “File system error” messages 904 904 907 908 908 911 912 3522-6 FM.f.qc 8/15/00 12:22 Page xxxvii Contents Dealing with Program Crashes Understanding Type 11 and FPU Not Found errors Troubleshooting Type 41 Errors and Finder or Bus Error messages Fixing Internet-related crashing Discussing Freezes and Hangs Troubleshooting Bizarre Behavior Looking at icons and aliases (Mac OS 9.x and earlier) Debugging slow startup, crashes, and freezes while word processing Checking out a slow disk, disappearing files, bad menus, and beeps 913 916 916 917 918 921 921 922 922 Chapter 33: Cleaning and Maintaining Your Mac OS 925 Learning about Regular Maintenance and Care Scheduling care Spring cleaning Defragmenting and optimizing Uninstalling Applications Deleting Mac OS 9.x (and earlier) applications Deleting Mac OS X applications Finding and Removing Viruses Defining what a virus is Evaluating what’s not a virus Understanding viral symptoms Detection and cleaning Learning about Visual Basic viruses 925 926 929 934 938 938 939 940 940 942 944 944 945 Chapter 34: Resolving Conflicts in Mac OS 9.x and Earlier 949 Identifying Extension Conflicts Defining an extension Defining a conflict Figuring out what’s not a conflict Diagnosing a conflict Resolving a Conflict Method #1: Identifying the extension Method #2: Conducting a conflict search Resolving conflicts more easily with software Solving the conflict Understanding Other System Extension Issues Learning about issues with the Memory control panel Discussing Energy Saver Solving issues with fonts 950 950 952 953 954 958 959 961 964 966 968 968 970 971 xxxvii 3522-6 FM.f.qc xxxviii 8/15/00 12:22 Page xxxviii Macworld® Mac® Upgrade and Repair Bible Chapter 35: Troubleshooting Mac OS X 975 Understanding Mac OS X Introducing Mac OS X features Understanding the Mac OS X Finder Discussing the Mac OS X file system Learning About Mac OS Settings Working with Applications in Mac OS X Discussing types of applications Installing applications Exploring application preferences Looking at Force Quit Troubleshooting Tools for Mac OS X Maintaining Mac OS X Dealing with background applications Maintaining with Disk First Aid Tracing problems with the Console Introducing the Terminal 975 976 978 980 982 983 983 985 986 986 987 987 988 989 989 990 Chapter 36: In Case of Emergency: Reinstalling Mac OS 993 Deciding When You Should Reinstall 994 Understanding when you should not reinstall 995 Learning when you should reinstall 996 Reinstalling the Mac OS 997 Doing a preflight check 998 Contrasting Mac OS installers 1000 Learning about types of installation 1000 Performing a complete or custom installation 1001 Performing an add/remove installation 1004 Performing a clean install 1007 Fixing installation errors 1010 Installing Mac OS X 1011 Updating Firmware 1013 Appendix A: What’s on the CD-ROM 1017 Appendix B: Online Resources 1031 Index 1041 End-User License Agreement 1082 CD-ROM Installation Instructions 1088 3522-6 EULA.F.qc 8/15/00 12:20 Page 1082 IDG Books Worldwide, Inc End-User License Agreement READ THIS You should carefully read these terms and conditions before opening the software packet(s) included with this book (“Book”) This is a license agreement (“Agreement”) between you and IDG Books Worldwide, Inc (“IDGB”) By opening the accompanying software packet(s), you acknowledge that you have read and accept the following terms and conditions If you not agree and not want to be bound by such terms and conditions, promptly return the Book and the unopened software packet(s) to the place you obtained them for a full refund License Grant IDGB grants to you (either an individual or entity) a nonexclusive license to use one copy of the enclosed software program(s) (collectively, the “Software”) solely for your own personal or business purposes on a single computer (whether a standard computer or a workstation component of a multiuser network) The Software is in use on a computer when it is loaded into temporary memory (RAM) or installed into permanent memory (hard disk, CD-ROM, or other storage device) IDGB reserves all rights not expressly granted herein Ownership IDGB is the owner of all right, title, and interest, including copyright, in and to the compilation of the Software recorded on the disk(s) or CD-ROM (“Software Media”) Copyright to the individual programs recorded on the Software Media is owned by the author or other authorized copyright owner of each program Ownership of the Software and all proprietary rights relating thereto remain with IDGB and its licensers Restrictions On Use and Transfer (a) You may only (i) make one copy of the Software for backup or archival purposes, or (ii) transfer the Software to a single hard disk, provided that you keep the original for backup or archival purposes You may not (i) rent or lease the Software, (ii) copy or reproduce the Software through a LAN or other network system or through any computer subscriber system or bulletin-board system, or (iii) modify, adapt, or create derivative works based on the Software (b) You may not reverse engineer, decompile, or disassemble the Software You may transfer the Software and user documentation on a permanent basis, provided that the transferee agrees to accept the terms and conditions of this Agreement and you retain no copies If the Software is an update or has been updated, any transfer must include the most recent update and all prior versions Restrictions on Use of Individual Programs You must follow the individual requirements and restrictions detailed for each individual program in Appendix A of this Book These limitations are also contained in the individual license 3522-6 EULA.F.qc 8/15/00 12:20 Page 1083 agreements recorded on the Software Media These limitations may include a requirement that after using the program for a specified period of time, the user must pay a registration fee or discontinue use By opening the Software packet(s), you will be agreeing to abide by the licenses and restrictions for these individual programs that are detailed in Appendix A and on the Software Media None of the material on this Software Media or listed in this Book may ever be redistributed, in original or modified form, for commercial purposes Limited Warranty (a) IDGB warrants that the Software and Software Media are free from defects in materials and workmanship under normal use for a period of sixty (60) days from the date of purchase of this Book If IDGB receives notification within the warranty period of defects in materials or workmanship, IDGB will replace the defective Software Media (b) IDGB AND THE AUTHOR OF THE BOOK DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, THE PROGRAMS, THE SOURCE CODE CONTAINED THEREIN, AND/OR THE TECHNIQUES DESCRIBED IN THIS BOOK IDGB DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE ERROR FREE (c) This limited warranty gives you specific legal rights, and you may have other rights that vary from jurisdiction to jurisdiction Remedies (a) IDGB’s entire liability and your exclusive remedy for defects in materials and workmanship shall be limited to replacement of the Software Media, which may be returned to IDGB with a copy of your receipt at the following address: Software Media Fulfillment Department, Attn.: Macworld Mac Upgrade and Repair Bible, 2nd Edition, IDG Books Worldwide, Inc., 10475 Crosspoint Blvd., Indianapolis, IN 46256, or call 1-800-762-2974 Please allow three to four weeks for delivery This Limited Warranty is void if failure of the Software Media has resulted from accident, abuse, or misapplication Any replacement Software Media will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer (b) In no event shall IDGB or the author be liable for any damages whatsoever (including without limitation damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising from the use of or inability to use the Book or the Software, even if IDGB has been advised of the possibility of such damages 3522-6 EULA.F.qc 8/15/00 12:20 Page 1084 (c) Because some jurisdictions not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation or exclusion may not apply to you U.S Government Restricted Rights Use, duplication, or disclosure of the Software by the U.S Government is subject to restrictions stated in paragraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause of DFARS 252.227-7013, and in subparagraphs (a) through (d) of the Commercial Computer — Restricted Rights clause at FAR 52.227-19, and in similar clauses in the NASA FAR supplement, when applicable General This Agreement constitutes the entire understanding of the parties and revokes and supersedes all prior agreements, oral or written, between them and may not be modified or amended except in a writing signed by both parties hereto that specifically refers to this Agreement This Agreement shall take precedence over any other documents that may be in conflict herewith If any one or more provisions contained in this Agreement are held by any court or tribunal to be invalid, illegal, or otherwise unenforceable, each and every other provision shall remain in full force and effect ... clip art, and sound It works with Canvas, QuarkXPress, Illustrator, and Freehand files, and also provides font cataloging and archiving SoundApp Author: Norman Franke SoundApp can play and convert... manages fonts instead of control panels and extensions It handles the enabling and disabling of font suitcases and printer fonts in sets It supports the viewing and printing of font samples, exporting... StuffIt Expander icon to expand (StuffIt also works with other common Mac file formats In conjunction with the shareware version of DropStuff with Expander Enhancer, StuffIt can expand many DOS and