* * * Nickels * McHugh McGraw-Hill/Irwin Understanding Business, 8e * McHugh Managing Within The Dynamic Business Environment: Taking Risks and Making Profits * CHAPTER ** 1-1 1-1 © 2008 The McGraw-Hill Companies, Inc., All Rights * * * Business & Entrepreneurship • • • • • • • Business Profit Entrepreneur Match Risk With Profit • • Revenue Loss Standard of Living/Quality of Life Stakeholders Nonprofit Organizations 1-2 * * * Objectives of Business Survival Growth Profit Social Responsibility 1-3 * * * Creating Wealth: Factors of Production • Land • Labor • Capital • Entrepreneurship • Knowledge 1-4 * * * Business Environment 1-5 * * * Economic & Legal Environment $ Minimum taxes and regulations $ Freedom of ownership $Contract laws $Tradable currency $Elimination/minimization of corruption 1-6 * * * Government Takeover • Crude oil price per barrel: 2000 Mid $20 range 2006 Mid $70 range • Russia, Venezuela, and Bolivia have asserted greater state control over its oil or natural gas assets • Which country will be next? Source: wtrg.com; Cumberland Times-News, May 3, 2006 1-7 * * * Corrupt Countries Least Corrupt Iceland Finland New Zealand Most Corrupt Bangladesh Chad Haiti Source: Transparency International, 2005; www.transparency.org 1-8 * * * Technological Environment • Productivity • E-Commerce • Responsiveness to Customer 1-9 * * * Identity Theft • • Total number of identity theft victims in 2005 – 255,565 Top four ways how victims information was misused: Credit card fraud Phone/utilities fraud Bank fraud Employment-related fraud Source: Identity Theft: Victim Complaint Data, 2005, Federal Trade Commission; www.consumer.gov/idtheft 1-10 * * * U.S Household Size Source: U.S Census Bureau 1-15 * * * Buying Power of Diverse Groups • • • • • • Women $3,700 Billion African Americans 761 Billion Hispanic Americans 686 Billion Gay Men & Lesbians 610 Billion Asian Americans 397 Billion Native Americans 51 Billion Sources: National Organization on Disability Employability; U.S Pan Asian American Chamber of Commerce; DiversityInc.com; U.S Census Bureau; The Augusta Chronicle, October 22, 2005; Selig Center for Economic Growth, 2005 1-16 * * * 21st Century Diversity Issues • Race • Age • Gender • Language • Ethnicity • Religion • Disability • Sexual Source: U.S Equal Employment Opportunity Commission 1-17 * * * Immigration • In 2005, roughly 35 million immigrants lived in the U.S as compared to less than 25 million 10 years ago • According to a November 2005 poll, 60 percent of Americans favor a barrier built along the US-Mexico Border • About 49 percent believe that a child born to an illegal alien in the U.S should be granted a US citizenship Source: Center for Immigration Studies; RasmussenReports.com 1-18 * * * Older Americans Working Source: USA Today * * * Americans Living Longer • U.S life expectancy rises to a record high 77.9 years • The number of deaths dropped by 50,000 in 2004 from 2003, the steepest decline since 1938 • By 2005, about one in eight Americans will be 65 or older By 2025, it will be nearly one in five Source: Investor’s Business Daily, December 8, 2003; Cumberland Times-News, April 20, 2006; U.S Centers for Disease Control and Prevention; U.S Census 1-20 * * * Exurbs: Growth of Outer Suburbs • Northeasterners are moving south and • • west, and west coast residents are moving inland The states that gained the most residents: Florida, Arizona, Nevada The states that lost the most residents: New York, California, Illinois Source: Cumberland Times-News, April 21, 2006; U.S Census Bureau 1-21 * * * Global Environment • International Competition and Free Trade • Improvements in Transportation and Communication • War & Terrorism • Global Changes 1-22 * * * The Economic Cost of Disaster Disaster Costs Hurricane Katrina – 2005 (estimate)$ 200 B Kobe, Japan Earthquake 1995 100 B September 11, 2001 Attacks 70 B Northridge, CA Earthquake – 1994 44 B Hurricane Andrew – 1992 35 B Source: Business 2.0 , November 2002; MSNBC.com, September 10, 2005 1-23 * * * Does Global Experience Help Your Career? No Response 5% 19% Unnecessary Somewhat 20% 56% Very Helpful Source: USA Today 1-24 * * * Evolution of American Business • Agricultural/Manufacturing • Service Industries • Future??? 1-25 * * * Trends in Business • • • • • • • Rise of Information & Communication Technology Globalization Doing Business 24/7 Educated Consumers Aging Workforce Increasing Diversity Pyramid vs Web • Self-Directed, Empowered Employees • • • • • Communication Skills Decision-Making Skills Teamwork Leadership Continual Learning Source: Keying In- Newsletter of the National Business Education Association, March 2003 1-26 * * * Leveraging Diverse Workforce • According to the Society for Human Resources’ survey, about 70 percent of the respondents actively leverage workforce diversity through: • • • • Ensuring leadership development programs reach all employees (40%) Meeting the needs of diverse customers (39%) Integrating diversity into the organization’s business strategy (35%) Increasing innovation by tapping employees of all backgrounds (34%) Source: SHRM Weekly Survey, August 3, 2004 1-27 * * * Skill Level Required 58% Average Skill Level: 3.6 40% 2% Level Level Level Level Level Level Source: Hudson Institute as reported in Arnold Packer, “Retooling the American Worker,” Washington Post 1-28 * * * Current Skill Level 70.5% Average Skill Level: 2.6 16.1% 6.6% 6.8% Level Level Level Level Level Level 1-29 ... dropped by 50,000 in 2004 from 2003, the steepest decline since 1938 • By 2005, about one in eight Americans will be 65 or older By 2025, it will be nearly one in five Source: Investor’s Business. .. American Business • Agricultural/Manufacturing • Service Industries • Future??? 1-25 * * * Trends in Business • • • • • • • Rise of Information & Communication Technology Globalization Doing Business. ..* * * Business & Entrepreneurship • • • • • • • Business Profit Entrepreneur Match Risk With Profit • • Revenue Loss Standard