24Remaking,Remodeling,andRepurposingContent “Every marketer with half a brain knows viral isn’t something you can buy in a bottle.” Everyone knows glass is recyclable Until recently, no one realized just how far glass recycling could go in a digital environment A video made for a Corning investor event in early 2011 has (much to the surprise of Corning executives and its agency) gone mega-viral on YouTube With upward of eight million views in four short weeks, it’s the most-watched corporate video in YouTube history Maybe even in all of corporate video history Every marketer with half a brain knows viral isn’t something you can buy in a bottle And if it were, it wouldn’t come with a guarantee But what smart marketers who invest time and dollars into content creation know is that reusing and recycling that content can far extend the reach of their message and the return on investment (ROI) of their spend 190 Part IV I t ’s N e v e r O v e r — P o s t - P u b l i c a t i o n Take Sony’s breathtaking, award-winning Bravia ads from circa 2006–2007 Users and fans—not Sony or its agency—uploaded them to YouTube where they live in perpetuity, garnering in toto some five million views Small wonder advertisers got in on the action Chrysler’s ad from the 2011 Super Bowl has enjoyed more than nine million views on the company’s YouTube channel, extending reach and justifying some of that enormous spend on creative Yet recycling content is hardly reserved for the big boys Small businesses, mom ‘n’ pops, and even individuals polishing their personal brands online are learning that if contentmarketing counts, extending the life and the reach of that content makes it count oh, so much more Simple, right? Only too few marketers make content recycling part of acontentmarketing strategy Slice ‘n’ Dice The Internet runs on contentand offers seemingly endless distribution options for all kinds of media: text, images, video, audio, you name it Yet content creation can be hard It requires thought Ideas Strategy Data Production Editing Originality Relevance Targeting “Creative is hard Recycling is relatively easy.” After you’ve produced a strong piece of content, the goal should be to leverage it in different channels, different formats, and different media for maximum impact Creative is hard Recycling is relatively easy—and increasing reach is nothing to sneeze at For example, say you (or a company executive) are speaking at an industry event The speech? New content That’s a lotta work But look at it this way: In the run-up to the event, it lightens the load in other areas You can blog and tweet about the upcoming talk Not just promote it, mind you, but drip out tantalizing bits of information and perhaps data or finding that will encourage attendance Now that the speech is done and delivered, you did remember to a video of its delivery, didn’t you? In whole or in parts, the speech can go on your site, your blog, YouTube, you name it Perhaps the audio is appropriate for a podcast Transcribe the presentation both to boost SEO rankings of the audio and video and perhaps as a stand-alone text marketing piece (Email newsletter, anyone?) The presentation itself? Up onto Slideshare it goes Extract charts, infographics, and other nuggets of easy-to-digest visual data to build short-burst content around Chapter 24Remaking,Remodeling,andRepurposingContent 191 Can the talk be turned into—or incorporated into—a whitepaper? An ebook? Is there something newsworthy in it that’s press-releasable? Perhaps it’s webinar material, with just the right amount of tweaking Note this approach doesn’t just apply to a one-off event such as a speech When acontentmarketing editorial calendar is mapped, part of the process is to determine how to tweet each blog post, and once a post goes up, how to recycle its essence into other contentmarketing channels such as articles, videos, and newsletters As You Listen, So Shall You Create Content Customers and prospects are likely shoving all kinds of content in your direction You could use it—if only you were listening What questions and topics of discussion arise most frequently in user forums and in discussion around your brand—or product category—in social media channels? Taking a cue from consumer issues, questions, and resolutions enables you to create how-to content, useful FAQs, and user manuals Listening could even result in content that funnels in to product development It’s Doubtful You’ll Be Repeating Yourself Post-Thanksgiving eating is an analogy that could apply to content recycling There’s roast turkey on the big day, followed by turkey hash, turkey sandwiches, and cold turkey sliced in salad Perhaps someone whips up a pot of turkey chili When you’re eating at home, all that turkey is likely feeding the same audience That’s not necessarily so with content In fact, it’s unlikely Your own analytics will bear this out, but it’s improbable there’s terribly significant overlap between your newsletter subscribers, Facebook and Twitter followers, and the people who read your blog Different segments have different content appetites: the form, the length, the medium, and the channel And in case you haven’t noticed, there’s a lot of content out there Brand impressions and engagement count So learnings about format, channels, style, and the relative length or brevity of your content Recycling not only frees you from the burden of being a virtual newidea factory, it’s also a sandbox in which you can experiment with what’s working— and with whom This page intentionally left blank ... Perhaps the audio is appropriate for a podcast Transcribe the presentation both to boost SEO rankings of the audio and video and perhaps as a stand-alone text marketing piece (Email newsletter, anyone?)... presentation itself? Up onto Slideshare it goes Extract charts, infographics, and other nuggets of easy-to-digest visual data to build short-burst content around Chapter 24 Remaking, Remodeling, and. .. medium, and the channel And in case you haven’t noticed, there’s a lot of content out there Brand impressions and engagement count So learnings about format, channels, style, and the relative length