Chapter Hardware, Software, and Mobile Systems “3D Printing Our Own Drones Isn’t Going to Save Us Enough Money.” • Investigating using 3D-printed parts to make drones in-house – Cost-savings, greater flexibility updating current fleet • Not enough parts can be replicated – Nonprintable component parts • Maybe not compatible with existing internal systems • Passive recharging platform using 3D-printed parts a huge success • Frustrating, costly to be on “bleeding edge” Copyright © 2017 Pearson Education, Inc 4-2 Study Questions Q1: What business professionals need to know about computer hardware? Q2: How can new hardware affect competitive strategies? Q3: What business professionals need to know about software? Q4: Is open source software a viable alternative? Q5: What are the differences between native and Web applications? Q6: Why are mobile systems increasingly important? Q7: What are the challenges of personal mobile devices at work? Q8: 2026? Copyright © 2017 Pearson Education, Inc 4-3 Q1: What Do Business Professionals Need to Know About Computer Hardware? • Central processing unit (CPU) - “the brain” • Dual-processor and Quad-processor computers • CPUs vary in speed, function, cost • CPU works in conjunction with main memory (RAM) • CPU reads data and instructions from memory, and stores results of computation in memory Copyright â 2017 Pearson Education, Inc 4-4 Storage Hardware Save data and programs • Common storage devices – Non-volatile Magnetic disks (Hard drive) Solid-state storage (SSD) Thumb drives Optical disks (CD/DVD) – Volatile - cache and main memory Copyright © 2017 Pearson Education, Inc 4-5 Basic Types of Hardware Copyright © 2017 Pearson Education, Inc 4-6 Server farm Large collection of coordinated servers Copyright © 2017 Pearson Education, Inc 4-7 Computer Data: Binary Digits (Bits) Copyright © 2017 Pearson Education, Inc 4-8 Important Storage Capacity Terminology Copyright © 2017 Pearson Education, Inc 4-9 Specifying Hardware with Computer Data Sizes • Disk capacities specified by amount of bytes – 500 GB • CPU speed expressed in cycles called hertz – Slow personal computer speed of Gigahertz – Fast PC 3.5+ GHz Copyright © 2017 Pearson Education, Inc 4-10 Ethics Guide: Free Apps for Data • How you monetize “free” apps? • “If you’re not paying for it, you are the product • Data Brokers • Snoopwall reports – Flashlight Apps – Require permission to access data about your location, network connectivity, USB storage, install shortcuts, receive data to/from the Internet, modify your system settings, and disable your screen lock Copyright © 2017 Pearson Education, Inc 4-41 Copyright © 2017 Pearson Education, Inc 4-42 Q6: Why Are Mobile Systems Increasingly Important? Copyright © 2017 Pearson Education, Inc 4-43 Five Components of Mobile Change and Opportunity Copyright © 2017 Pearson Education, Inc 4-44 Q7: What Are the Challenges of Personal Mobile Devices at Work? Copyright © 2017 Pearson Education, Inc 4-45 Survey of Organizational BYOD Policy Copyright © 2017 Pearson Education, Inc 4-46 Advantages of Example BYOD Policies Copyright © 2017 Pearson Education, Inc 4-47 Q8: 2026? • Always on, always connected, always communicating, always working, and playing trend continues • Internet of Things – Home analyzes you; see what, how, when you things, anticipate your needs – Same at work – Hot jobs today IoT architect, marketing technologist, BigData architect, and DevOps manager • Best-paying jobs in 2026 don’t currently exist • To prepare, cultivate creativity, novel problem solving, good judgment, develop sincere desire to learn new things Copyright © 2017 Pearson Education, Inc 4-48 Smart Home Copyright © 2017 Pearson Education, Inc 4-49 Security Guide: Anatomy of a Heartbleed • One of most serious security issues to face technology industry in many years • Know what Heartbleed was and why it was important • Heartbleed hit list – http://mashable.com/2014/04/09/heartbleed-bug-websites-affected / Copyright © 2017 Pearson Education, Inc 4-50 Guide: Keeping up to Speed • • • • Relentless pace of change in technology 21st century business professional cannot bury head in sand Use knowledge of IT to gain competitive advantage Don’t ignore technology Read articles, technology ads, attend seminars and workshops • Get involved – User representative in technology committees Copyright © 2017 Pearson Education, Inc 4-51 Active Review Q1: What business professionals need to know about computer hardware? Q2: How can new hardware affect competitive strategies? Q3: What business professionals need to know about software? Q4: Is open source software a viable alternative? Q5: What are the differences between native and Web applications? Q6: Why are mobile systems increasingly important? Q7: What are the challenges of personal mobile devices at work? Q8: 2026? Copyright © 2017 Pearson Education, Inc 4-52 Case Study 4: The Apple of Your i • Created mobile markets with iPod, iPhone, iPad • Opened own stores – Open and inviting sales floor, Genius Bar help desk, incredibly well-trained and disciplined sales force • Pioneered Internet sale of music and applications • Tripled market share in three years • Second largest public company in world Copyright © 2017 Pearson Education, Inc 4-53 Case Study 4: The Apple of Your i (cont’d) Copyright © 2017 Pearson Education, Inc 4-54 Copyright © 2017 Pearson Education, Inc ... (RAM) • CPU reads data and instructions from memory, and stores results of computation in memory Copyright © 2017 Pearson Education, Inc 4-4 Storage Hardware • Save data and programs • Common... cars on road may mean fewer cars sold • Auto loans, insurance, collision repair shops • More jobs for engineers, programmers, systems designers • More computer hardware, sensors, and cameras in vehicles... Self-driving Cars by 2019 • Make things easier, cheaper, safer • Automobile accidents may become a thing of the past – Car insurance eliminated (?) • Eliminate need to have multiple cars • Avoid