Anhvan9

WELCOME TO NGUYEN TAT THANH SECONDARY SCHOOL TỔ: ANH VĂN * Fill in the blank with one letter to the correct word 1. C…M…L…I…T 2. E…V RO…M…N… 3. P…L…UT O… 4. D…N…M T… 6.G…R…A…E 5. …A…E… O P A N N I N E T O L I N Y A I E W T R CO MPL A I NT L E T T E R A B G * Ordering A complaint letter has five sections a. Action talks about future action. b. Situation states the reason for writing. c. Politeness ends the letter politely. d. Complication mentions the problem. e. Resolution makes a suggestion * 1-b, Situation states the reason for writing. * 2-d. Complication mentions the problem. * 3-e. Resolution makes a suggestion * 4-a. Action talks about future action. * 5-c. Politeness ends the letter politely. * A complaint letter has five sections * Answer keys UNIT6 THE ENVIRONMENT LESSON 4. WRITE * VOCABULARY - complaint (n) : - complication (n) : - resolution (n) : - politeness (n) : - (to) float : - (to) prohibit : sự phàn nàn điều gây rắc rối sự quyết tâm trôi, nổi bồng bềnh ngăn cản, ngăn cấm cử chỉ lễ phép * RUB OUT AND REMEMBER - complaint (n) sự phàn nàn - complication (n) điều gây rắc rối - resolution (n) sự quyết tâm - politeness (n) - (to) float - (to) prohibit ngăn cản, ngăn cấm trôi, nổi bồng bềnh cử chỉ lễ phép A* Mr Nhat wrote a complaint letter to the director of L&P company in Ho Chi Minh City. The five sections of the letter are not in the right order. Label each section with the appropriate:S, C, R, A or P. Dear Sir / Madam. 1. I would suggest that company should tell your drivers to clear up all the trash on the ground before leaving. 2.I am writing to you about the short stop of your trucks around my house on their way to the north. 3.I look forward to hearing from you and seeing good response from your company. 4.When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies. 5.Yours faithfully, Tran Vu Nhat S C R A P * MATCHING R S A C P Dear Sir / Madam. I am writing to you about the short stop of your trucks around my house on their way to the North. When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies. I would suggest that company should tell your drivers to clear up all the trash on the ground before leaving. I look forward to hearing from you and seeing good response from your company. Yours faithfully, Tran Vu Nhat 26 Tran phu street Ha Noi October 9,2003 The Director L& P Trasport Company 431 Le Loi Boulevard HCMC b. These days, many people begin to fish in the lake behind your house. What makes you worried most is they use electricity to catch fish. A lot of small fish died and floated on the water surface. Other animals such as frogs, toads, and even birds also died from electric shock waves. You think that local authorities should prohibit and fine heavily anyone catching fish in this way. * ANSWER THE QUESTION 1. What do people do in the behind your house these day ? - They begin to catch fish. 2. What make you worried? - They use electricity to catch fish. 3. To whom do you write the letter to? - We write to the head of the local authorities. 4. What suggestion do you want to make? - We suggest the local authorities should prohibit ad fine heavily anyone using the electricity to catch fish. 5. Any future plans do you want to make? - We look forward to seeing the protection of environment from the local authorities.